Sierra

Product Manager, Agent Development

Recruiting Coordinator (Contract)

Recruiter

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Commercial Counsel

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Software Engineer, Voice

Sierra is building a platform to help businesses create more human customer experiences with AI. This Product Manager, Agent Development role involves partnering directly with engineers and customers to build and ship enterprise-grade AI agents capable of handling thousands of customer conversations daily. Responsibilities include engaging with customers to discover requirements, present demonstrations, address technical challenges, and shape the product roadmap by implementing new features essential for customer success.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About us</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, London, and Singapore.</li><li class="leading-relaxed">We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.</li><li class="leading-relaxed">Our co-founders are <a href="https://www.linkedin.com/in/brettaylor/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bret Taylor</a> and <a href="https://www.linkedin.com/in/claybavor/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Clay Bavor</a>. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Build Enterprise-grade AI Agents</strong>: As an Agent PM at Sierra, you will be responsible for partnering directly with our engineers and customers to build and ship AI agents that handle thousands of customer conversations a day.</li><li class="leading-relaxed"><strong>Engage with Customers</strong>: In the role, you will engage with all levels of our customers’ businesses:</li><li class="leading-relaxed">Discover and assess their requirements.</li><li class="leading-relaxed">Prepare and present demonstrations of Sierra’s agent.</li><li class="leading-relaxed">Address and overcome technical challenges in the business process by working with technical counterparts.</li><li class="leading-relaxed">Develop and improve Sierra virtual agents to fit and anticipate our customers’ needs and business processes.</li><li class="leading-relaxed">Become trusted advisors and drive strategic technical strategies for our customers.</li><li class="leading-relaxed"><strong>Shape the Product Roadmap</strong>: Work with Sierra’s engineering and product development teams to scope and implement new features essential to the success of your customers.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you’ll bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5-7+ years experience in product development of highly technical products.</li><li class="leading-relaxed">Past experience in Product Management or other similar product development roles at or above the level of Senior Product Manager.</li><li class="leading-relaxed">Experience crafting and tailoring a message for potential customers, including executives.</li><li class="leading-relaxed">Ability to communicate highly technical concepts to both non-technical and technically proficient audiences, including recent AI developments.</li><li class="leading-relaxed">Degree in a technical or related field, or equivalent professional experience.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Even better...</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">AI-related experience (experience with product development for AI agents a plus).</li><li class="leading-relaxed">Some coding experience with React, Typescript, and Go.</li><li class="leading-relaxed">MBA or equivalent professional experience (while this is a product management role, you will have the opportunity to lean into broader business roles).</li><li class="leading-relaxed">Past roles that interface with end customers to influence software development.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our values</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Trust:</strong> We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.</li><li class="leading-relaxed"><strong>Customer Obsession:</strong> We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.</li><li class="leading-relaxed"><strong>Craftsmanship:</strong> We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.</li><li class="leading-relaxed"><strong>Intensity:</strong> We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.</li><li class="leading-relaxed"><strong>Family:</strong> We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we offer</h2><p class="my-4 text-gray-700 leading-relaxed">We want our benefits to reflect our values and offer the following to full-time employees:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible (Unlimited) Paid Time Off</li><li class="leading-relaxed">Medical, Dental, and Vision benefits for you and your family</li><li class="leading-relaxed">Life Insurance and Disability Benefits</li><li class="leading-relaxed">Retirement Plan (e.g., 401K, pension) with Sierra match</li><li class="leading-relaxed">Parental Leave</li><li class="leading-relaxed">Fertility and family building benefits through Carrot</li><li class="leading-relaxed">Lunch, as well as delicious snacks and coffee to keep you energized</li><li class="leading-relaxed">Discretionary Benefit Stipend giving people the ability to spend where it matters most</li><li class="leading-relaxed">Free alphorn lessons</li></ul><p class="my-4 text-gray-700 leading-relaxed">These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Be you, with us</h2><p class="my-4 text-gray-700 leading-relaxed">We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.</p><p class="my-4 text-gray-700 leading-relaxed">Compensation Range: SGD 270K - SGD 400K</p>

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The Senior Application Developer is responsible for enhancing and fixing bugs in pepConnect, pep’s proprietary web application for promotion execution. This role involves developing, implementing, and maintaining good coding practices, documenting changes, providing technology input, and designing, building, testing, and implementing software code. The developer will also support pepConnect database management and contribute to future enhancements in a fast-paced team environment.

Omni Activation Manager

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About WPP</h2><p class="my-4 text-gray-700 leading-relaxed">WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit <a href="http://wpp.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">WPP.com</a></p><p class="my-4 text-gray-700 leading-relaxed">.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Job Title:</strong> <strong>Sr. Application Developer I</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>Reports To:</strong> IT Development Supervisor</p><p class="my-4 text-gray-700 leading-relaxed"><strong>FLSA Status:</strong> Full Time - Salaried, Exempt</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who is pep:</h2><p class="my-4 text-gray-700 leading-relaxed">pep started with 7 employees, a borrowed conference room, and an idea to fill a void in the marketing services space. Today, we’ve grown to over 200 people, and we are an industry leader in consumer activation, serving some of the top Fortune 500 companies. We’ve managed over $5 billion in marketing spend for over 750 brands and pride ourselves on a client retention rate of 98%.</p><p class="my-4 text-gray-700 leading-relaxed">Our company has evolved since we started 22 years ago, but there is one thing that has remained a constant. At pep, we put people first. Our core values of accountability, excellence, ingenuity, people, and tenacity guide our interactions and decisions and drive our culture. We are committed to maintaining an inclusive environment where every member of our team feels seen, cared for, and has the support they need to thrive. And our tremendous growth provides our people with many new career and development opportunities along with the flexibility to pursue their professional goals.</p><p class="my-4 text-gray-700 leading-relaxed">We’re looking for teammates who are driven, eager to learn, agile, positive, and client-focused to join and contribute to our team. We enjoy a hybrid work model and competitive salary based on experience. If this sounds like you and you want to be a part of something special, then click below to apply.</p><p class="my-4 text-gray-700 leading-relaxed">At pep we value our team and offer:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Generous Time Off</li><li class="leading-relaxed">Robust Health and Wellness Plan</li><li class="leading-relaxed">Family Support</li><li class="leading-relaxed">Mentorship Program</li><li class="leading-relaxed">401K Match</li><li class="leading-relaxed">Role Autonomy</li><li class="leading-relaxed">Certification Reimbursement and Ongoing Training</li><li class="leading-relaxed">Enrichment Events and Employee Resource Groups</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Summary of Position:</h2><p class="my-4 text-gray-700 leading-relaxed">The Application Developer is responsible for program enhancements and bug fixes for pepConnect, pep’s proprietary web application that acts as a “one stop shop” for successful promotion execution. Will also provide support in pepConnect database management as necessary. 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The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A successful candidate will have the following skills:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Minimum 5+ years previous information technology and applications experience.</li><li class="leading-relaxed">Degree in information technology or equivalent education/experience.</li><li class="leading-relaxed">Experience with the following technologies:</li><li class="leading-relaxed">Microsoft Visual Studio</li><li class="leading-relaxed">ASP.NET/C#, MS LINQ to SQL</li><li class="leading-relaxed">Framework 4.8, .Net 8+</li><li class="leading-relaxed">Entity Framework/EF Core</li><li class="leading-relaxed">JavaScript/JQuery, CSS, HTML</li><li class="leading-relaxed">MS Transact-SQL & SQL Server</li><li class="leading-relaxed">GIT version control</li><li class="leading-relaxed">Azure DevOps</li><li class="leading-relaxed">Preferred: Telerik/Kendo UI Experience</li><li class="leading-relaxed">Preferred: Integrate AI into applications using Azure AI Document Intelligence or similar</li><li class="leading-relaxed">Ability to Unit Test and Document effectively</li><li class="leading-relaxed">Demonstrated communication and organization skills.</li><li class="leading-relaxed">Ability to write routine reports and correspondence</li><li class="leading-relaxed">Ability to mentor, grow and work harmoniously as part of a larger team</li><li class="leading-relaxed">To perform this job successfully, an individual should have experience in Microsoft Outlook, Word, Power Point, and Excel.</li><li class="leading-relaxed">Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus</li></ul><p class="my-4 text-gray-700 leading-relaxed">We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</p><p class="my-4 text-gray-700 leading-relaxed">WPP (pep) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</p><p class="my-4 text-gray-700 leading-relaxed">When you click "Submit Application", this will send any information you add below to pep. Before you do this, we think it's a good idea to read through our <a href="https://771b9b01-8738-4b6c-8a79-93cb10017c63.usrfiles.com/ugd/771b9b<em>d767c3d0cad1464e9f2b58088486756d.pdf" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Recruitment Privacy Policy</a></p><p class="my-4 text-gray-700 leading-relaxed">. California residents should read our <a href="https://771b9b01-8738-4b6c-8a79-93cb10017c63.usrfiles.com/ugd/771b9b<em>d826377b2f384131970f59c7238b2f24.pdf" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">California Recruitment Privacy Notice</a></p><p class="my-4 text-gray-700 leading-relaxed">. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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Product Manager, Agent Development

Recruiting Coordinator (Contract)

Recruiting Coordinator (Contract)

Recruiter

Vendor Programs Lead

Commercial Counsel

Software Engineer, Insights

Commercial Counsel

Software Engineer, Voice

Job Details