Sierra

Product & Engineering Operations

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Sierra is seeking a Product & Engineering Operations professional to manage planning cycles, roadmap workflows, initiative tracking, and sprint planning. The role involves designing and optimizing processes like product reviews and retrospectives, building operational artifacts such as roadmaps and dashboards, and coordinating cross-functional initiatives. Responsibilities include partnering with product and engineering leads on goal-setting frameworks and analyzing operational data to identify improvements. The ideal candidate should have 6-8+ years of experience in Product Operations, Business Operations, or Technical Program Management within a high-growth, product-led company, with a proven ability to scale processes from scratch. Strong organizational, communication, and analytical skills are essential. Experience at an early-stage startup, familiarity with OKR frameworks, or a background in product management/engineering/consulting are a plus.

Software Engineer, Frontend

<h2><strong>About us</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">At Sierra, we’re creating a platform to help businesses build better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London.</p></li><li><p style="min-height:1.5em">We are guided by a set of values that are at the core of our actions and define our culture: Trust, Customer Obsession, Craftsmanship, Intensity, and Family. These values are the foundation of our work, and we are committed to upholding them in everything we do.</p></li><li><p style="min-height:1.5em">Our co-founders are <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/brettaylor/">Bret Taylor</a> and <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/claybavor/">Clay Bavor</a>. Bret currently serves as Board Chair of OpenAI. Previously, he was co-CEO of Salesforce (which had acquired the company he founded, Quip) and CTO of Facebook. Bret was also one of Google's earliest product managers and co-creator of Google Maps. Before founding Sierra, Clay spent 18 years at Google, where he most recently led Google Labs. Earlier, he started and led Google’s AR/VR effort, Project Starline, and Google Lens. Before that, Clay led the product and design teams for Google Workspace. </p></li></ul><h2><strong>What you’ll do</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Run the operating cadence for Product &amp; Engineering: own planning cycles, roadmap workflows, initiative tracking, sprint planning, and team initiatives</p></li><li><p style="min-height:1.5em">Design and optimize key processes like product reviews, retrospectives, team syncs, and engineering demos to drive clarity and velocity</p></li><li><p style="min-height:1.5em">Build and maintain operational artifacts such as roadmaps, planning docs, capacity trackers, dashboards, and retros that keep everyone informed and aligned</p></li><li><p style="min-height:1.5em">Coordinate cross-functional initiatives that span Product, Eng, Design, GTM, and Ops teams—driving alignment, timelines, and accountability</p></li><li><p style="min-height:1.5em">Partner with product and eng leads to create scalable frameworks for goal-setting (e.g., OKRs), prioritization, and execution</p></li><li><p style="min-height:1.5em">Analyze operational data and team feedback to identify friction points and implement systems that improve execution and outcomes</p></li><li><p style="min-height:1.5em">Continuously document and improve our operational playbook so we can scale with quality and intention</p></li></ul><h2><strong>What you’ll bring</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">6-8+ years of experience in Product Operations, Business Operations, or Technical Program Management in a high-growth, product-led company</p></li><li><p style="min-height:1.5em">Proven track record building and scaling operational processes from scratch</p></li><li><p style="min-height:1.5em">Highly organized and methodical; you bring rigor, structure, and momentum to ambiguous situations</p></li><li><p style="min-height:1.5em">Excellent written and verbal communicator—clear, succinct, and persuasive across stakeholders and levels</p></li><li><p style="min-height:1.5em">Comfortable using tools like Linear, Figma, Google Drive, or similar to create systems that stick</p></li><li><p style="min-height:1.5em">Strong analytical instincts with proficiency in Excel/Sheets; SQL or dashboard experience is a plus</p></li></ul><h2><strong>Even better…</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Experience at an early-stage startup or scaling product org</p></li><li><p style="min-height:1.5em">Familiarity with OKR frameworks, roadmap tools, or product analytics platforms</p></li><li><p style="min-height:1.5em">Background in product management, engineering, or consulting/strategy with deep operational exposure</p></li></ul><h2><strong>Our values</strong></h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em"><strong>Trust: </strong>We build trust with our customers with our accountability, empathy, quality, and responsiveness. We build trust in AI by making it more accessible, safe, and useful. We build trust with each other by showing up for each other professionally and personally, creating an environment that enables all of us to do our best work.</p></li><li><p style="min-height:1.5em"><strong>Customer Obsession: </strong>We deeply understand our customers’ business goals and relentlessly focus on driving outcomes, not just technical milestones. Everyone at the company knows and spends time with our customers. When our customer is having an issue, we drop everything and fix it.</p></li><li><p style="min-height:1.5em"><strong>Craftsmanship: </strong>We get the details right, from the words on the page to the system architecture. We have good taste. When we notice something isn’t right, we take the time to fix it. We are proud of the products we produce. We continuously self-reflect to continuously self-improve.</p></li><li><p style="min-height:1.5em"><strong>Intensity: </strong>We know we don’t have the luxury of patience. We play to win. We care about our product being the best, and when it isn’t, we fix it. When we fail, we talk about it openly and without blame so we succeed the next time.</p></li><li><p style="min-height:1.5em"><strong>Family: </strong>We know that balance and intensity are compatible, and we model it in our actions and processes. We are the best technology company for parents. We support and respect each other and celebrate each other’s personal and professional achievements.</p></li></ul><h2><strong>What we offer</strong></h2><p style="min-height:1.5em">We want our benefits to reflect our values and offer the following to full-time employees:</p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Flexible (Unlimited) Paid Time Off</p></li><li><p style="min-height:1.5em">Medical, Dental, and Vision benefits for you and your family</p></li><li><p style="min-height:1.5em">Life Insurance and Disability Benefits</p></li><li><p style="min-height:1.5em">Retirement Plan (e.g., 401K, pension) with Sierra match</p></li><li><p style="min-height:1.5em">Parental Leave</p></li><li><p style="min-height:1.5em">Fertility and family building benefits through Carrot</p></li><li><p style="min-height:1.5em">Lunch, as well as delicious snacks and coffee to keep you energized </p></li><li><p style="min-height:1.5em">Discretionary Benefit Stipend giving people the ability to spend where it matters most</p></li><li><p style="min-height:1.5em">Free alphorn lessons</p></li></ul><p style="min-height:1.5em">These benefits are further detailed in Sierra's policies and are subject to change at any time, consistent with the terms of any applicable compensation or benefits plans. Eligible full-time employees can participate in Sierra's equity plans subject to the terms of the applicable plans and policies.</p><h2><strong>Be you, with us</strong></h2><p style="min-height:1.5em">We're working to bring the transformative power of AI to every organization in the world. To do so, it is important to us that the diversity of our employees represents the diversity of our customers. We believe that our work and culture are better when we encourage, support, and respect different skills and experiences represented within our team. We encourage you to apply even if your experience doesn't precisely match the job description. We strive to evaluate all applicants consistently without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.</p>

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Temporal is seeking a Senior Operations Analyst to join their RevOps team. The role involves partnering with sales leadership to drive data-informed decisions, optimize territory design, quota management, and forecasting. Responsibilities include delivering insights to improve sales productivity through reporting, performance analysis, and tool evaluation. The analyst will also support pipeline management, identify process inefficiencies, and implement automation for scalable workflows. Deep-dive analysis on win/loss trends, customer segments, and deal velocity will be crucial for refining sales strategies. The role requires building real-time reports and dashboards in Salesforce and supporting the evaluation of GTM efficiency tools.

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<div><div><strong>Who We Are</strong></div> <div>&nbsp;</div> <div>Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.</div> <div>&nbsp;</div> <div>Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.</div> <div>&nbsp;</div> <div>Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!</div></div><div><h3><strong>Senior Operations Analyst – RevOps</strong></h3> <h3><strong>About the Role</strong></h3> <p>We are seeking a Senior Operations Analyst to join our RevOps team and partner closely with sales leadership and drive data-informed decisions that power growth. In this role, you'll deliver insights that optimize territory design, quota management, and forecasting, while enabling scalable, efficient sales processes. You'll play a critical role in improving sales productivity through reporting, performance analysis, and tool evaluation—all in service of a high-performing, data-driven GTM team.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Partner closely with sales leadership to deliver actionable insights to optimize pipeline coverage, territory design, and quota management.</li> <li>Support pipeline management by ensuring data accuracy and driving adoption of scalable, repeatable forecasting processes.</li> <li>Drive sales productivity and efficiency by identifying process inefficiencies and partnering GTM System teammates to implement automation and scalable workflows.</li> <li>Analyze sales performance data to uncover trends, gaps, and opportunities, delivering insights that enhance productivity and effectiveness</li> <li>Enable data-driven decision-making by building real-time reports and dashboards in Salesforce.</li> <li>Conduct deep-dive analysis on win/loss trends, customer segments, and deal velocity to refine and optimize sales strategies</li> <li>Support the evaluation and implementation of tools that improve GTM efficiency and sales team effectiveness</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li>You have experience in Sales Operations, Revenue Operations, or Field Operations supporting GTM teams.</li> <li>You’re fluent in Salesforce and skilled at building reports and dashboards that enable data-driven decision-making.</li> <li>You thrive on solving problems, uncovering insights in data, and streamlining sales processes for scale.</li> <li>You’re comfortable partnering cross-functionally and confident presenting recommendations to sales leaders.</li> <li>You combine a strategic mindset with the willingness to dive into the weeds when needed.</li> <li>Bonus: You’ve worked with sales engagement tools or other components of the modern GTM tech stack.</li> </ul> <h3><strong>Compensation</strong></h3> <ul> <li>The estimated pay range for this role is $128,000 to $160,000</li> <li>Additionally, this role is eligible to participate in Temporal’s equity plan.</li> </ul> <p>&nbsp;</p> <p>Note: The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by individuals assigned to this role. They are not exhaustive and may be adjusted or modified based on the needs of the organization.</p></div><div><div><em>Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.</em></div> <div>&nbsp;</div> <div><em>Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.&nbsp;</em></div> <div>&nbsp;</div> <div> <div><strong>U.S. Benefits&nbsp;</strong></div> <div> <ul> <li>Unlimited PTO, 12 Holidays + 2 Floating Holidays</li> <li>100% Premiums Coverage for Medical, Dental, and Vision</li> <li>AD&amp;D, LT &amp; ST Disability, and Life Insurance (Standard &amp; Supplemental Available)</li> <li>Empower 401K Plan</li> <li>Additional Perks for Learning &amp; Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!</li> </ul> </div> </div> <div> <div><strong>International Benefits</strong></div> <div> <ul> <li>Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with <a class="postings-link" href="http://remote.com/">Remote.com</a>.&nbsp; Additionally, Temporal offers perks to all international employees for learning &amp; career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.</li> </ul> </div> </div> <div><strong>Additional Perks&nbsp;</strong></div> <div> <ul> <li>$3,600 / Year Work from Home Meals&nbsp;</li> <li>$1,500 / Year Career Development &amp; Learning</li> <li>$1,200 / Year Lifestyle Spending Account</li> <li>$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)</li> <li>$500 / Year Professional Memberships</li> <li>$74 / Month Reimbursement for Internet</li> <li>Calm App Subscription for Mental Health &amp; Wellness</li> </ul> </div> <div><em>Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.</em></div> <div>&nbsp;</div> <div><em>Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.</em></div> <div>&nbsp;</div> <div><em>We are not working with external recruitment agencies, thanks.</em></div></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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