sitetracker

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Solution Analyst I

Test - Adeel 2025

Sitetracker is seeking a Senior Solution Engineer I to meet the growing demand for scalable solution delivery using out-of-the-box features and declarative customization. This role focuses on feature development, offering autonomy to own projects end-to-end, working directly with customers to design tailored solutions and deliver tangible value. You will manage your workload, maintain an 80% utilization rate, and deliver high-quality, on-time outcomes. The role involves building deep product expertise, configuring and developing scalable solutions, and leading the entire feature development lifecycle from discovery to deployment. Collaboration with internal teams and proactive customer communication are key.

Solution Consultant

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3><p class="my-4 text-gray-700 leading-relaxed">With Sitetracker’s customer base rapidly expanding, we’re seeing increased demand for scalable solution delivery using out-of-the-box features and declarative customization. The Senior Solution Engineer I plays a vital role in meeting this demand — helping us handle a growing project workload, increasing billable output, and ultimately contributing to top-line revenue growth.</p><p class="my-4 text-gray-700 leading-relaxed">This role offers the chance to work in a product-led company where your time is fully focused on feature development — no support work. You’ll have the autonomy to own projects end-to-end, working directly with customers to understand their business, design tailored solutions, and deliver tangible value. For high performers, it’s an opportunity to stretch your skills across analysis, consulting, and delivery — all within a collaborative team environment of Developers, Architects, and QAs.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do:</h3><p class="my-4 text-gray-700 leading-relaxed">As a Senior Solution Engineer I, you’ll take full ownership of your projects, working hands-on with Sitetracker customers to understand their business needs and translate them into impactful solutions. Your role will involve managing your own workload, maintaining a strong utilization rate of 80%, and delivering high-quality, on-time outcomes that align with customer expectations and business goals.</p><p class="my-4 text-gray-700 leading-relaxed">You’ll build deep product expertise and use it to configure, develop, and deliver scalable solutions using Sitetracker’s out-of-the-box features. From discovery to deployment, you’ll lead the entire feature development lifecycle, ensuring that every solution you design not only meets technical requirements but also adds measurable value to the customer.</p><p class="my-4 text-gray-700 leading-relaxed">This role involves close collaboration with internal teams — including Developers, Architects, and QAs — allowing you to deepen your technical knowledge and broaden your understanding of implementation best practices. You’ll also be responsible for maintaining clear and proactive communication with customers, managing expectations, and ensuring that commitments are consistently met.</p><p class="my-4 text-gray-700 leading-relaxed">Success in this role will be measured not only by your technical capability but also by your ability to deliver quality work, follow best practices, and drive efficiency through smart time and project management. If you thrive in a fast-paced, customer-facing environment and enjoy solving real-world challenges with technology, this role offers a unique opportunity to make a significant impact.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Skills You’ll Have:</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Technical Aptitude</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Designing and building Flows (e.g. screen flows, record-triggered flows, scheduled flows) Extensive use of advanced Flows, including subflows and complex automation scenarios. Develop and implement straightforward to moderately complex Flows, encompassing screen flows, record-triggered flows, and scheduled flows. Skillfully employ advanced Flows, such as subflows, to address intricate automation requirements.</li><li class="leading-relaxed">Working with Custom Metadata Types (CMTs) for scalable and maintainable configurations</li><li class="leading-relaxed">Managing and deploying Managed Packages</li><li class="leading-relaxed">Building approval processes and validation rules, Using Data Loader for data imports and exports, Creating reports and dashboards, Writing complex SOQL queries involving relationships across multiple objects</li><li class="leading-relaxed">Implementing configuration changes across standard and custom objects</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Communication</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent oral and written communication skills, with the ability to clearly convey technical concepts to both technical and non-technical audiences.</li><li class="leading-relaxed">Proven experience working with internal stakeholders throughout the feature development lifecycle, from initial planning through to deployment.</li><li class="leading-relaxed">Strong client-facing experience, including gathering requirements, presenting solution demos, and ensuring alignment throughout project delivery.</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Salesforce Certification</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Salesforce Certified Administrator</li><li class="leading-relaxed">Salesforce Certified Advanced Administrator</li><li class="leading-relaxed">Salesforce Platform App Builder</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Work Management</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven ability to manage multiple concurrent projects, including handling 2–3 high-effort and 4–5 medium-effort projects simultaneously, or supporting 5–6 customers at a time.</li><li class="leading-relaxed">Consistently delivered high-quality work within tight deadlines, demonstrating strong prioritisation, efficiency, and attention to detail under pressure</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 90 Days, You’ll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onboarding and Orientation - Understand Company structure, products and EDS services</li><li class="leading-relaxed">Salesforce Delivery Process Familiarity - Understand the process Solution Engineering follows to work on deliverables</li><li class="leading-relaxed">Review existing documentations, customizations, data model</li><li class="leading-relaxed">Training & Certification - Attend Sitetracker Admin training and complete the certification</li><li class="leading-relaxed">Review basic requirements and the solutions provided to gain understanding of product and start working of relatively low complexity requirements</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 180 Days, You'll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Start handling medium complexity work - semi- autonomously</li><li class="leading-relaxed">Achieve utilization of 80%</li><li class="leading-relaxed">Able to drive requirement gathering meetings with customer independently</li><li class="leading-relaxed">Communicate effectively and proactively with customers</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 365 Days, You’ll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Able to understand, solution and implement complex solutions</li><li class="leading-relaxed">Autonomously drive the requirements</li><li class="leading-relaxed">Help and collaborate with other team members to deliver the best solution</li><li class="leading-relaxed">Earn Advanced ST Certifications</li></ul><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">Job description</p><p class="my-4 text-gray-700 leading-relaxed">---------------</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Senior Software Engineer, QA</strong></p><p class="my-4 text-gray-700 leading-relaxed">At AliveCor, we imagine a healthier world powered by access to personalized intelligent information. We're on a mission to be the world's heart health partner by enabling access to quality heart care for everyone. AliveCor has pioneered over-the-counter medical ECG devices and continues to lead the way in empowering consumers and patients to take care of their heart. Using our FDA-cleared medical-grade hardware and software, millions of users have taken more than 300 million heart health measurements and counting. Our vibrant team of people are attracted to AliveCor because they want to build something meaningful -- and AliveCor delivers: every day, customers tell us that we've saved lives. Join us in our mission!</p><p class="my-4 text-gray-700 leading-relaxed"><strong>The Opportunity:</strong></p><p class="my-4 text-gray-700 leading-relaxed">AliveCor is the most clinically validated personal ECG technology, trusted and recommended by leading cardiology practices in the United States and around the world. We value research, working in collaboration with hospitals and research groups, and supporting internal research in artificial intelligence and machine learning.</p><p class="my-4 text-gray-700 leading-relaxed">The Senior Software QA engineer will directly contribute to existing products, testing software for our Web, iOS, and Android products. You will be a key player in developing highly-visible, customer-facing products that are transforming the healthcare industry via big data.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Role and Responsibilities</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the testing lifecycle for all Mobile (iOS/Android) and Web applications, balancing rigorous manual exploratory testing with scalable automation strategies.</li><li class="leading-relaxed">Execute comprehensive functional, non-functional, regression, integration, and end-to-end (E2E) testing, ensuring seamless data flow across APIs and front-end interfaces.</li><li class="leading-relaxed">Partner with Product and Engineering to architect detailed test plans and risk-mitigation strategies that align with rapid release cycles.</li><li class="leading-relaxed">Establish and maintain a rigorous Traceability Matrix linking high-level business goals to functional product requirements and specific test scenarios.</li><li class="leading-relaxed">Design, implement, and maintain automated test suites using industry-standard tools (Selenium, Appium, etc.) to increase CI/CD velocity and test coverage.</li><li class="leading-relaxed">Leverage Generative AI tools to accelerate the creation of test scenarios, synthesize complex test data, and audit test case accuracy against evolving requirements.</li><li class="leading-relaxed">Drive the "find-to-fix" workflow by utilizing defect tracking tools to log, prioritize, and verify high-impact issues with precision and technical depth.</li><li class="leading-relaxed">Act as the quality gatekeeper in collaboration with Developers and Product Managers to identify high-impact issues early in the design phase (Shift-Left).</li><li class="leading-relaxed">Maintain high-standard documentation for test cases and execution logs to meet strict regulatory and compliance requirements.</li><li class="leading-relaxed">Foster a culture of excellence across the organization by mentoring peers on QA best practices and emerging testing technologies.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications and Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree (B.E./B.Tech) in Computer Science, Information Technology, or a related field; or equivalent practical engineering experience.</li><li class="leading-relaxed">6-8 years of progressive experience in Software Quality Assurance, with a demonstrable history of owning quality for complex systems.</li><li class="leading-relaxed">Extensive hands-on experience testing Native Mobile (Android & iOS) and modern, responsive Web Applications</li><li class="leading-relaxed">Expert-level proficiency in API testing using Postman or automated REST-assured libraries, including validation of status codes, schemas, and data integrity.</li><li class="leading-relaxed">Proven ability to architect, develop, and maintain robust automation frameworks from scratch using Selenium, Appium, TestNG, and Cucumber</li><li class="leading-relaxed">Advanced knowledge of QA methodologies, including White Box, Black Box, and Grey Box testing within Agile and CI/CD environments.</li><li class="leading-relaxed">Hands-on experience leveraging Generative AI tools (e.g., Gemini, GitHub Copilot) to optimize test script authoring, generate complex test data, and perform automated requirement analysis to increase team velocity.</li><li class="leading-relaxed">Expertise in drafting high-precision, comprehensive test plans and cases that satisfy both engineering clarity and regulatory compliance.</li><li class="leading-relaxed">A self-starting "team player" capable of working embedded within development squads. Proven ability to prioritize high-stakes tasks and pivot strategies in a high-velocity environment.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Perks and benefits</strong></p><p class="my-4 text-gray-700 leading-relaxed">We strive to make your life outside work as smooth as possible while you're at work, and we offer a long list of benefits to make that happen.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hybrid working model</li><li class="leading-relaxed">Flexible and generous vacation policy</li><li class="leading-relaxed">Maternity / Paternity Leave/ Adoption/ Commissioning leave</li><li class="leading-relaxed">Generous Medical Benefits Above market family floater medical insurance coverage including both parents</li><li class="leading-relaxed">Metro connectivity from office</li><li class="leading-relaxed">Complimentary lunch is provided in the office</li><li class="leading-relaxed">A supportive, collaborative group of people who understand that success depends on the team</li></ul>

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