sitetracker

Senior Product Designer

Director of Renewals

Manager, Product Design

Software Engineer - II ( Salesforce)

Senior Sales Engineer

Associate Customer Success Manager

Solution Architect

Sales Business Development Representative - US Time Zone

Senior Business Analyst – Solution Delivery

This is an opportunity for a Senior Product Designer to work on career-defining products for critical infrastructure worldwide. The role involves designing complex, scalable systems for enterprise clients, shaping user interaction, and leading projects with autonomy. You will partner with PMs and engineers, leveraging UX best practices, customer research, and critical thinking to deliver intuitive solutions, contributing to a growing global design team that values curiosity and craft.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3><p class="my-4 text-gray-700 leading-relaxed">This is your chance to do career-defining work on products that power critical infrastructure worldwide. At Sitetracker, we’re not building just another SaaS interface—we’re designing complex, scalable systems used by some of the world’s largest companies to manage massive deployments of infrastructure.</p><p class="my-4 text-gray-700 leading-relaxed">As a Senior Product Designer, you’ll play a central role in shaping how thousands of users interact with our platform every day. You’ll work on enterprise-scale design challenges, leveraging UX best practices, customer research, and your own critical thinking to deliver elegant, intuitive solutions.</p><p class="my-4 text-gray-700 leading-relaxed">This role gives you the autonomy to lead projects, influence design systems, and go deep into research and strategy. You’ll join a growing, global design team that values curiosity, craft, and smart decision-making. If you thrive in complexity, love bringing clarity to chaos, and want to stretch your skills in a fast-growing environment—this role was made for you.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><p class="my-4 text-gray-700 leading-relaxed">You’ll partner closely with PMs, engineers, and cross-functional stakeholders to shape features from concept through delivery. Your work will directly impact user success and business outcomes. You’ll bring strong visual and interaction design skills and back it up with thoughtful reasoning and rigorous research.</p><p class="my-4 text-gray-700 leading-relaxed">In this role, you will:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Take ownership of core user experiences, ensuring they are simple, scalable, and delightfully usable</li><li class="leading-relaxed">Conduct end-to-end research to inform product decisions and validate design directions</li><li class="leading-relaxed">Push the quality bar through detailed, accessible, and developer-ready design deliverables</li><li class="leading-relaxed">Stay curious and scrappy—constantly learning, testing new tools (including AI), and shipping iteratively</li><li class="leading-relaxed">Contribute to the evolution of our design system, helping improve visual consistency and UX standards</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Skills You’ll Have</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>UX Design:</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Portfolio includes B2B product design with measurable impact (e.g., ARR growth, user retention, engagement)</li><li class="leading-relaxed">Demonstrates a structured and thoughtful design process from discovery to delivery</li><li class="leading-relaxed">Familiarity with Salesforce or similar enterprise platforms is a plus</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Agency, Curiosity & Critical Thinking</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Can self-lead projects with minimal oversight and high accountability</li><li class="leading-relaxed">Regularly experiments with new tools and technologies, including AI</li><li class="leading-relaxed">Has built personal or experimental projects leveraging AI and emerging technologies</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>User Research</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Incorporates qualitative and quantitative research throughout the design process</li><li class="leading-relaxed">Can adapt research rigor to timelines while ensuring actionable insights</li><li class="leading-relaxed">Has tackled ambiguous problems using research as a strategic tool</li><li class="leading-relaxed">Experience conducting on-site research or overcoming access limitations with proxies</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 90 Days, You’ll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understand Sitetracker's tool, problems we solve, and the people we solve them for, while being able to articulate the value we provide across various market segments in critical infrastructure</li><li class="leading-relaxed">Complete your own audit of your product area and identify areas of improvement, taking ownership of problems beyond immediate scope and driving solutions proactively without waiting for direction</li><li class="leading-relaxed">Lead brainstorming and early feature discovery sessions with your product and engineering peers, demonstrating curiosity by questioning assumptions and digging deep into problems before jumping to solutions</li><li class="leading-relaxed">Design and iterate on ideas through research-backed approaches, conducting usability testing and research sessions to validate design decisions and inform your process</li><li class="leading-relaxed">Create final designs that align with Salesforce Lightning Design System standards while contributing to our design system evolution and documenting your design decisions thoroughly</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 180 Days, You’ll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Become a trusted partner for your product peer and customers, building relationships within our company and with enterprise customers through direct research engagement</li><li class="leading-relaxed">Collaborate on improving our design and product processes while taking proactive ownership of design system quality and identifying opportunities for system improvements</li><li class="leading-relaxed">Demonstrate agency by exploring AI tools and emerging technologies on your own, integrating them into your workflow to increase efficiency without compromising quality</li><li class="leading-relaxed">Lead the feature development lifecycle with your tech lead from conceptualization to code-complete, executing research to inform decisions while identifying systemic improvement opportunities for your team and progressing toward your team's measurements of success</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Within 365 Days, You’ll:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Successfully lead high-impact features or system improvements that demonstrate measurable customer value and business impact, establishing yourself as a key contributor to your product area's success</li><li class="leading-relaxed">Lead application of new technologies including AI-powered features to support business processes and overall user experience, positioning yourself as an innovative problem-solver who works independently with minimal supervision</li><li class="leading-relaxed">Serve as a strong contributor to the product roadmap and vision for your area, actively participating in every phase of development while demonstrating strategic thinking about business impact and user value</li><li class="leading-relaxed">Become the most vocal advocate for customers in your product segment, with deep expertise in complex user journeys and end-to-end process design thinking while contributing significantly to your team achieving its targets and success metrics</li></ul><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Rivian

Field Sales Advisor - St. Augustine Service Center

Field Service Technician - Memphis, TN

zeta

Senior Associate - People Experience

AI Engineer - II

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Rivian is seeking a Field Sales Advisor for its St. Augustine Service Center. This role involves building relationships with prospective customers, managing the sales process from lead to close, and providing a personalized purchase experience. The advisor will educate customers on Rivian products through in-person interactions, demo drives, phone, text, and email, while consistently achieving sales targets and ensuring best-in-class customer satisfaction. The ideal candidate is customer-focused, adaptable, self-motivated, and passionate about the Rivian brand.

Field Sales Advisor - Burbank Service Center

Software Engineer II, Backend (Digital Technology)

Program Manager I, Service Partnerships

Service Advisor - Chelsea, MA

Field Service Technician, Night Shift - Cleveland, OH

Assistant Service Operations Manager - Night Shift

Field Sales Guide (Part-time)

Service Advisor - Van Nuys, CA

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Rivian</h3><p class="my-4 text-gray-700 leading-relaxed">Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.</p><p class="my-4 text-gray-700 leading-relaxed">As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Summary</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>RIV Level:</strong> 4</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Address:</strong> 245 Foundry Ln Suite 110, St. Augustine, FL 32092</p><p class="my-4 text-gray-700 leading-relaxed">As a Sales Advisor, you will be an integral member of our field sales organization, building relationships with prospective customers and expanding the Rivian community. You will manage the entire customer relationship from lead qualification to close, ensuring a personalized purchase experience throughout. You will educate and inspire customers using various communication channels including in-person interactions, demo drives, phone, text, and email. This role requires passion for our brand and a desire to foster a competitive sales culture.</p><p class="my-4 text-gray-700 leading-relaxed">To be successful in this role, you must have a customer-first approach and thrive in ambiguous and unexpected environments, tackling all challenges with a flexible and solution-oriented mindset. The ideal candidate is self-motivated and results-driven, committed to creating memorable experiences that drive brand loyalty, customer satisfaction, and conversion.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Consistently achieve or exceed monthly and quarterly sales targets and other key performance indicators such as demo drive volume, pipeline management, sales conversion, take rate on trade-ins and financial solutions, customer satisfaction and NPS.</li><li class="leading-relaxed">Ensure customer experience at your location(s) is best-in-class: authentic, engaging, educational and aligned with Rivian’s core values and culture.</li><li class="leading-relaxed">Engage and qualify Rivian customers and identify their unique needs to create personalized and memorable experiences that drive conversion and customer satisfaction.</li><li class="leading-relaxed">Maintain and share your in-depth knowledge of our products and services, features and benefits, and community stories to effectively guide customers in their decision-making process when considering Rivian.</li><li class="leading-relaxed">Build and manage a healthy sales pipeline by establishing positive, long-term relationships with customers via high touch, responsive service.</li><li class="leading-relaxed">Engage and support customers through order confirmation, following up across various stages of the sales process to drive conversion through the funnel and increase customer satisfaction, repeat business and referrals.</li><li class="leading-relaxed">Host and support a variety of retail activations and experiential events to generate demand and connect with the broader Rivian community.</li><li class="leading-relaxed">Study and solicit customer feedback to understand and solve for customer pain points and opportunities for continuous improvement.</li><li class="leading-relaxed">Stay up to date on auto and EV competitive landscape and trends to keep a close pulse on what customers are considering and effectively build value in our products and overcome objections to purchase.</li><li class="leading-relaxed">Share success strategies, best practices and continuous feedback with teammates to cultivate a culture of learning and winning together built on trust.</li><li class="leading-relaxed">Perform keyholder location opening and closing duties and ensure policy & procedure are followed; duties include completing operational checklists, leading team huddles, and writing daily business recaps.</li><li class="leading-relaxed">Support and motivate fellow team members by providing clear direction and feedback.</li><li class="leading-relaxed">Resolve customer escalations in the moment and promptly cascade outstanding issues to the appropriate teams.</li><li class="leading-relaxed">Communicate business trends and data to the leadership team with recommendations regarding areas of opportunity.</li><li class="leading-relaxed">Pay close attention to customer sentiment and the quality of the service provided; coaching for exceptional performance.</li><li class="leading-relaxed">Take on additional projects, duties and assignments as required and/or by request from sales leadership.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Preferred 4+ years experience in Sales, Retail, Hospitality or similar fields highly preferred (top tier, premium brands, direct to consumer models, commission-based environments and/or automotive experience a plus).</li><li class="leading-relaxed">At least 21 years of age.</li><li class="leading-relaxed">High School Diploma or GED required.</li><li class="leading-relaxed">Proven track record in a high-velocity sales cycle, from prospecting to closing, in a commission-based environment.</li><li class="leading-relaxed">Experience succeeding in a face-paced, dynamic start up environment with continuous iteration and changes.</li><li class="leading-relaxed">Experience using CRM systems (Salesforce preferred).</li><li class="leading-relaxed">Strong communication and collaboration skills (written and verbal).</li><li class="leading-relaxed">Ability to work a flexible schedule to support customers on nights, weekends and/or holidays.</li><li class="leading-relaxed">Ability and willingness to travel as needed to support events, new market launches, etc.</li><li class="leading-relaxed">Working knowledge of Microsoft Programs (Word, Excel, PowerPoint, Teams) or Google Workspace with the ability to learn new tools quickly.</li><li class="leading-relaxed">Comfortable operating large, high performance vehicles and conducting demo drives with customers.</li><li class="leading-relaxed">Ability to work effectively both in a team and independently.</li><li class="leading-relaxed">Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from). No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period; Will be subject to continuous Motor Vehicle Record (MVR) monitoring.</li><li class="leading-relaxed">Ability to obtain and maintain local sales licenses if applicable in your state/province.</li><li class="leading-relaxed">Energetic, enthusiastic, and engaging customer interaction style.</li><li class="leading-relaxed">Ability to understand and articulate concepts in the technology and automotive space.</li><li class="leading-relaxed">Resilience and ability to overcome objections using active listening and critical thinking.</li><li class="leading-relaxed">Ability to multi-task while providing exceptional quality of work.</li><li class="leading-relaxed">Ability to work effectively both in a team and independently.</li><li class="leading-relaxed">Excellent written and verbal language skills in English, additional languages a plus.</li><li class="leading-relaxed">Ability to learn quickly, thrive in a fast-paced environment and adapt to changing timelines.</li><li class="leading-relaxed">An obsessive approach to elevating the customer experience and commitment to taking every opportunity to over-deliver when it comes to delighting and interacting with our community.</li><li class="leading-relaxed">Willingness to work in various working conditions including being in a full service retail location or service center, including working outdoors and operating vehicles in unpredictable weather conditions.</li><li class="leading-relaxed">Physical exertion may be required to perform occupational tasks (sitting up to 2 or more hours at a time, standing for up to 8 or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs).</li><li class="leading-relaxed">Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners.</li><li class="leading-relaxed">Strong understanding of written and spoken English.</li><li class="leading-relaxed">Ability to see, read and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions or schematics.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Pay Disclosure</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Salary Range for Florida Based Applicants:</strong> $36,546 to $45,677 plus sales commission per plan terms and conditions (actual compensation will be determined based on experience, location, and other factors permitted by law).</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Benefits Summary:</strong> Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.