smarsh

Sr. Principal, Product Management

Compensation Lead

Support Engineer (Java)

Account Executive, Enterprise (Emerging Markets)

Manager, Engineering

Sr. Revenue Recognition Technical Accountant

Sr. Technical Support Engineer I (Enterprise Business Critical Support)

Principal Software Engineer

Finance Business Partner - Senior Manager

Smarsh is seeking a Sr. Principal, Product Management to lead the MLOps and Agentic strategy for its AI Analytics Platform. This role involves defining the multi-year MLOps platform roadmap, architecting solutions for multi-region model inference, and driving model observability. The leader will also publish the Agent Framework Reference Architecture, lead product strategy for agentic workflow reliability, and champion model governance as a product capability within a regulated FinServ environment. This individual contributor director role requires deep technical understanding and strong commercial judgment.

Professional Services Supervision Reviewer II

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who are we?</h3>Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.Smarsh is the world’s leading provider of intelligence on sensitive communications for regulated industries. Global banks, insurers, and enterprises rely on Smarsh to detect risk, reduce noise, uncover insights, and apply compliant AI at scale. Our AI/ML platform integrates audio analytics, speech-to-text, OCR, translation, classification, and language identification to power supervision, surveillance, investigations, and next-generation GenAI-enabled workflows.The AI Analytics capabilities and AI/ML models serve as core platform services used by every Smarsh product. Ensuring that the MLOps and Agentic infrastructure is robust and scalable while aligned with technology landscape is of strategic importance to the company.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Role Overview</h3>We are seeking a product leader to own MLOps and Agentic strategy for Smarsh’s Analytics Platform. Models are proliferating faster than the infrastructure to govern them, and agentic workflows are moving from proof-of-concept to production with real money, real customers, and real regulatory scrutiny on the line. This is not a role for someone who thinks about MLOps and agent frameworks separately. We need a product leader who sees them as two sides of the same coin: the platform that governs how models are built, deployed, and monitored, and the orchestration layer that determines how those models act autonomously on behalf of our business and customers.As an Individual Contributor Director, you will operate with the seniority and strategic authority of a Director while remaining deeply embedded in the work of shaping roadmaps, influencing architecture, and driving adoption across engineering, risk, compliance, and business stakeholders. You will report directly to the VP of Product and own one of the most consequential product domains in our AI strategy.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How will you contribute?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">MLOps Platform Strategy</li><li class="leading-relaxed">Define and socialize the multi-year MLOps platform roadmap, spanning model training, evaluation, deployment, monitoring, and retirement across global regions</li><li class="leading-relaxed">Architect product solutions for multi-region model inference with data residency constraints — ensuring our models operate compliantly across jurisdictions without sacrificing performance</li><li class="leading-relaxed">Drive model observability and drift detection capabilities from concept to adoption, in partnership with Data Science and Engineering</li><li class="leading-relaxed">Own the vendor and tooling strategy across the MLOps stack evaluating build vs. buy tradeoffs with a clear lens on total cost of ownership and compliance posture</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Agent Frameworks & Orchestration</li><li class="leading-relaxed">Publish the Agent Framework Reference Architecture defining how autonomous and semi-autonomous agents are designed, tested, and deployed within a regulated FinServ environment</li><li class="leading-relaxed">Lead product strategy for agentic workflow reliability, including human-in-the-loop design patterns, tool-use governance, and failure mode handling</li><li class="leading-relaxed">Define and document the Bring Your Own Model establishing how the organization governs the introduction of external models and custom prompts while maintaining auditability and control</li><li class="leading-relaxed">Translate emerging agent framework patterns (e.g., multi-agent orchestration, RAG pipelines, memory and context management) into concrete product requirements and phased delivery plans</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Model Governance & Risk</li><li class="leading-relaxed">Champion model governance as a product capability not a compliance checkbox by embedding risk controls directly into the platform so teams can move fast within guardrails</li><li class="leading-relaxed">Drive adoption of the Model Governance Framework with Model Risk Management (MRM) teams, ensuring our AI systems meet regulatory expectations across all deployment regions</li><li class="leading-relaxed">Define meaningful KPIs and observability standards that allow risk and compliance teams to assess model health without becoming a bottleneck to innovation</li><li class="leading-relaxed">Develop and maintain a model risk taxonomy that scales across foundation models, fine-tuned models, and agentic systems</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Stakeholder Influence & Alignment</li><li class="leading-relaxed">Partner with Applied ML, Engineering, Product, Finance, and Procurement to ensure alignment on strategy, performance, and cost.</li><li class="leading-relaxed">Represent the MLOps and Agent Frameworks product domain to senior leadership, translating complex technical tradeoffs into strategic narratives that drive decision-making</li><li class="leading-relaxed">Establish and govern the product council or working group that coordinates AI platform decisions across business units and geographies</li><li class="leading-relaxed">Collaborate with product teams to embed analytics consistently into their workflows.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What will you bring?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">About You</li><li class="leading-relaxed">You combine technical depth with strong commercial judgment, and thrive in a role that demands rigor, clarity, and cross-functional influence. You understand the AI/ML ecosystem.</li><li class="leading-relaxed">You are highly collaborative and able to work across multiple product teams, engineering, Applied ML, and go-to-market stakeholders. You bring customers’ needs and competitive pressure into your product thinking, and you excel in environments where build vs. buy decisions shape long-term strategy.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Required</li><li class="leading-relaxed">8+ years of product management experience, with at least 3 years focused on ML infrastructure, MLOps platforms, or AI/ML product strategy</li><li class="leading-relaxed">Experience partnering directly with Data Science/Applied ML and Engineering teams.</li><li class="leading-relaxed">Demonstrated experience shipping ML platform or AI infrastructure products in a regulated industry — financial services, healthcare, or similarly complex environments strongly preferred</li><li class="leading-relaxed">Hands-on experience/ strong familiarity with MLOps tooling (e.g., MLflow, Kubeflow, SageMaker, Vertex AI, Databricks) and the ability to evaluate them critically as a product strategist</li><li class="leading-relaxed">Working knowledge of LLM orchestration frameworks (e.g., LangChain, LlamaIndex, AutoGen, CrewAI) and the architectural tradeoffs they represent</li><li class="leading-relaxed">Demonstrated experience managing build vs. buy decisions or large-scale vendor evaluations.</li><li class="leading-relaxed">Excellent communication skills and ability to work across product, engineering, and commercial teams.</li><li class="leading-relaxed">Willingness to support deal cycles with competitive insights and analytics expertise.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong Pluses</li><li class="leading-relaxed">Experience with regulated industries or enterprise SaaS.</li><li class="leading-relaxed">Engineering or data science background</li><li class="leading-relaxed">Ability to engage credibly in architecture reviews — you do not need to write the code, but you need to understand the implications of the decisions being made</li><li class="leading-relaxed">Fluency in data residency concepts, multi-region cloud deployment patterns, and the engineering complexity they introduce for global AI products</li><li class="leading-relaxed">Understanding of model risk management (MRM) frameworks and how they apply to modern ML and LLM systems in financial services</li><li class="leading-relaxed">Comfort with ambiguity in emerging areas — Bring your own model strategy, agentic reliability, and multi-agent orchestration are fields where the playbook is still being written</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What do we offer?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bonus</li><li class="leading-relaxed">Private Health Insurance</li><li class="leading-relaxed">Enhanced Assistance Program</li><li class="leading-relaxed">Employee Dental Plan</li><li class="leading-relaxed">Group Life Assurance (GLA)</li><li class="leading-relaxed">Wellness Reimbursement</li><li class="leading-relaxed">Pension employer match</li><li class="leading-relaxed">Internet Allowance</li><li class="leading-relaxed">Stock options</li></ul>Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.Smarsh is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Smarsh invites all qualified interested applicants to apply for career opportunities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Including frequency of functions<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About our culture</h3>Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Stand

Underwriter

Reducto

People Operations Generalist

Cisco


Systems Architect - Public Sector

Software Engineer - C, C++ and Routing Protocols - 8 to 10 years

Technical Leader DFT & STA

NetApp

Customer Service Rep(02292) - 26063 Detroit Rd

Customer Service Rep(02458) - 14212 Detroit Ave

Deli Production Team Member

Retail Sales Associate - Santa Barbara - Seasonal

Stand is building a new class of global property protection using advanced physics and AI to model catastrophic risk and automate underwriting. They focus on high-net-worth personal lines insurance, solving complex problems where traditional insurers retreat. The Underwriter will execute underwriting strategy for complex homes and CAT risks, working with brokers and internal teams. This role offers autonomy to own a book, make decisive calls, and leverage technology to refine underwriting processes, aiming to be the preferred carrier for challenging risks.

Product Engineer

Simulation Platform Engineering Intern

Fire Science Intern

Insurance Product Manager

Head of Claims

Product Visualization Engineer

Physics Simulation Team Lead

Simulation Platform Engineer

Why Join Stand: At Stand, you’ll help build a new class of global property protection. We use advanced physics and AI to model catastrophic risk at the asset level, then automate underwriting and mitigation before loss occurs. Insurance is simply the current delivery mechanism. The real product is a scalable risk engine.We stay when traditional insurers exit. We model what others approximate. And we build systems that change outcomes, not just prices.Background: The property insurance industry is built to price loss after it happens. It relies on coarse proxies, backward-looking data, and manual processes, then accepts damage as unavoidable.Stand takes a different approach. We simulate how real-world catastrophes affect individual properties, translate that into actionable decisions, and automate the business around it. The result is a platform that can underwrite what others can’t and operate with far less friction.What We're BuildingStand is reimagining high-net-worth personal lines insurance for a world where the old playbook doesn't work anymore. Climate risk is escalating, client expectations are rising, and legacy carriers are retreating or stuck in out-dated workflows. We're building the carrier that actually solves hard problems—combining deep underwriting judgment with modern technology to protect what matters most to our clients.This isn't about moving paper faster. It's about being the underwriter brokers want to work with on their toughest risks, the one who asks better questions, finds creative solutions, and builds a book that's both profitable and resilient.The RoleYou'll be executing our underwriting strategy for a high-net-worth personal lines book—complex homes, unique exposures, CAT risks that make other carriers nervous. You'll work directly with brokers and our marketing, mitigation, and engineering teams to evaluate risks others won't touch, structure creative terms, and deliver an experience that makes us the easiest carrier to work withThis is hands-on underwriting with real autonomy. You'll own your book, make decisive calls on complex submissions, and help shape how we leverage technology to get better at the craft without losing the human judgment that matters.What You'll Own<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Become the underwriter brokers call when they have a challenge—CAT-exposed properties, unique collections, non-standard liability exposures. Develop creative, solution-oriented approaches that balance client needs with sound risk selection, and share your wins and tough calls with the team so we all get sharper.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Grow your assigned book to premium and policy targets while maintaining strict risk quality standards. Demonstrate improved selection through thoughtful terms, appropriate pricing, and knowing when to walk away. Keep underwriting files audit-ready with clear documentation and rationale.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cut quote-to-bind time, especially on complex risks, through decisive communication and clear workflows. Earn top-tier broker satisfaction by being more responsive and easier to work with than any other carrier they use. Hit a 22%+ bind-to-quote ratio by being the underwriter who finds solutions.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Adopt and help refine our underwriting tools and platforms. Identify repeatable tasks that should be systematized so you can focus on what requires judgment, and push us to continuously improve how we evaluate, price, and service risks.</li></ul>What Makes You Great at ThisYou're deeply curious about people, assets, and emerging risks—you ask the pertinent questions about lifestyle, property features, liability exposures, and what might evolve in the future.You're creative in solving non-standard risks with bespoke terms and layered structures without sacrificing profitability, and you know when to look for solutions versus when to walk away.You're broker-obsessed, communicating clearly and explaining the "why" behind your decisions while holding the line on terms when needed.You're tech-inclined and naturally ask "Can we systematize this?" when you see repeatable tasks.Most importantly, you execute with ownership—you eschew "we can't" or "I'll have to refer this," make timely decisions on complex submissions, and your follow-through is a hallmark.What You Bring<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4 years min of underwriting experience in personal lines, preferably HNW or complex property risks</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong understanding of property valuations and liability exposures</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Track record of managing a profitable book while delivering excellent broker service</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Comfort with technology and willingness to adapt to new platforms and tools</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CPCU, AU, or similar designation (or in progress) preferred</li></ul>What Doesn't Work HereWe're building something different, so there are some traits that won't fit: low curiosity or a "just tell me what to do" mentality; rigid adherence to "how it's always been done"; reluctance to engage with brokers, clients, or cross-functional partners; prioritizing personal wins over team outcomes; or bringing workplace drama that undermines trust.Compensation:The annual base salary range for full-time employees in this position is $125,000 to $175,000 + bonus and meaningful Equity Grant.Compensation decisions are dependent on several factors including, but not limited to, an individual’s qualifications, location where the role is to be performed, internal equity, and alignment with market data.Benefits:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Above-market Health, Dental, and Vision coverage</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Weekly lunch stipend</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible time off + holidays</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">401(k) plan</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Commuter benefits</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Short-Term and Long-Term Disability</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monthly team gatherings</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">In-office perks</li></ul>Work AuthorizationCandidates must be authorized to work in the U.S. Stand does not sponsor new work visas. We can consider candidates on TN visas, O-1A visas, or H-1B transfers with three years or more remaining.Equal Opportunity EmploymentStand is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We believe that diversity enriches the workplace, and we are committed to growing our team with the most talented and passionate people from every community.We are committed to providing reasonable accommodations for qualified individuals. If you require assistancePursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.