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The Renewal Advisor at SmartBear is responsible for managing customer renewal strategies for mid-to-large accounts. This role focuses on achieving high renewal rates, minimizing churn, and strengthening customer relationships through proactive planning and collaboration. Key responsibilities include owning end-to-end renewal management, driving successful renewals via value-based discussions and negotiations, and identifying/mitigating renewal risks. The advisor will partner with various internal teams and analyze customer data to inform strategy and improve outcomes.

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<p class="my-4 text-gray-700 leading-relaxed">At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry-favorite tools—TestComplete, Swagger, Cucumber, ReadyAPI, and Zephyr—are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations, including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2><p class="my-4 text-gray-700 leading-relaxed">The <strong>Renewal Advisor</strong> is responsible for owning and executing customer renewal strategies for a portfolio of mid-to-large accounts. This role focuses on driving high renewal rates, minimizing churn, and strengthening long-term customer relationships through value-driven conversations, proactive planning, and cross-functional collaboration.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">As a Renewal Advisor you will:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own end-to-end renewal management for a portfolio of customers, serving as the primary point of contact for all renewal-related matters</li><li class="leading-relaxed">Drive successful renewals through value-based discussions, pricing negotiations, and contract management</li><li class="leading-relaxed">Proactively identify renewal risks, mitigate churn, and develop account-level renewal strategies</li><li class="leading-relaxed">Partner closely with Sales, Customer Success, Support, Finance, and Legal to ensure timely, accurate, and customer-aligned renewals</li><li class="leading-relaxed">Lead renewal calls, business reviews, and executive-level discussions, articulating product value, usage insights, and ROI</li><li class="leading-relaxed">Analyse customer data, usage trends, and forecasts to inform renewal strategy and improve outcomes</li><li class="leading-relaxed">Maintain accurate renewal forecasting and pipeline visibility</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">We are looking for you if you have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years in customer-facing roles, with at least 3 years in quota carrying Renewals or Account Management roles</li><li class="leading-relaxed">Proven success driving renewal rates, reducing churn, and growing recurring revenue</li><li class="leading-relaxed">Experience managing complex renewal cycles, including pricing and contract negotiations for mid-to-large accounts</li><li class="leading-relaxed">Strong communication, analytical, and relationship-building skills</li><li class="leading-relaxed">Bachelor’s degree or equivalent practical experience; familiarity with SaaS commercial models and licensing preferred</li><li class="leading-relaxed">Experienced in forecasting and pipeline management</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why you should join the SmartBear crew:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You can grow your career at every level.</li><li class="leading-relaxed">We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.</li><li class="leading-relaxed">We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.</li><li class="leading-relaxed">We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.</li><li class="leading-relaxed">We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Did you know?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Our main goal at SmartBear is to make our technology-driven world a better place.</li><li class="leading-relaxed">SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.</li><li class="leading-relaxed">SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.</li><li class="leading-relaxed">We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.</em></p>

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British Vogue is seeking a highly organized and proactive Editorial Assistant to support the Head of Editorial Content and the wider editorial team. This role is crucial for the smooth operation of the editorial department, involving administrative, logistical, and coordination responsibilities in a fast-paced, creative environment. The assistant will manage diaries, travel, expenses, and communication, while also assisting with research, fact-checking, and social media coordination. The position offers significant exposure to British Vogue's inner workings and collaboration with senior staff.

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<p class="my-4 text-gray-700 leading-relaxed">The foundation of Vogue’s leadership and authority is the brand’s unique role as a cultural barometer for a global audience. Vogue places fashion in the context of culture and the world we live in — how we dress, live and socialize; what we eat, listen to and watch; who leads and inspires us. Vogue immerses itself in fashion, always leading readers to what will happen next. Thought-provoking, relevant and always influential, Vogue defines the culture of fashion.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">Location:</p><p class="my-4 text-gray-700 leading-relaxed">London, GB</p><p class="my-4 text-gray-700 leading-relaxed">Condé Nast is a global media company, home to iconic brands including <a href="https://www.vogue.co.uk/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vogue</a>, <a href="https://www.gq-magazine.co.uk/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">GQ</a>, <a href="https://www.glamourmagazine.co.uk/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Glamour</a>, <a href="https://www.cntraveller.com/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CN Traveller</a>, <a href="https://www.vanityfair.com/?srsltid=AfmBOoqzTBFZnVHhFwQWV6XwfpphPrz6ZXNumj1XhNlEEjDhWVQRc69W" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Vanity Fair</a>, <a href="https://www.wired.com/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wired</a>, <a href="https://www.worldofinteriors.com/" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">The World of Interiors</a>, <a href="https://www.houseandgarden.co.uk/" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">House & Garden</a> and <a href="https://www.tatler.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Tatler</a>, among many others.</p><p class="my-4 text-gray-700 leading-relaxed">We are headquartered in New York and London and operate in 32 markets worldwide, with a footprint of more than 1 billion consumers across print, digital, video and social platforms.</p><p class="my-4 text-gray-700 leading-relaxed">Condé Nast thrives on collaboration, and <strong>our teams come together in the office</strong> <strong>four days a week (Monday - Thursday).</strong></p><p class="my-4 text-gray-700 leading-relaxed">We value diversity of background, views and cultures. We celebrate people for their personal qualities, skills and contributions, recognising the power our brands have to influence and shape culture.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Role</h2><p class="my-4 text-gray-700 leading-relaxed"><a href="http://www.vogue.co.uk/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">British Vogue</a> is looking for a highly organised, detail-oriented and proactive <strong>Editorial Assistant</strong> to support the Head of Editorial Content and the wider editorial team.</p><p class="my-4 text-gray-700 leading-relaxed">This role is essential to the smooth running of the editorial department and involves a range of administrative, logistical and coordination responsibilities within a fast-paced, creatively driven environment.</p><p class="my-4 text-gray-700 leading-relaxed">The ideal candidate will be confident, efficient and collaborative, with excellent communication skills and a strong ability to prioritise.</p><p class="my-4 text-gray-700 leading-relaxed">The Editorial Assistant will serve as a key point of contact across internal teams and external partners, requiring professionalism, discretion and a calm approach under pressure.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>While this role may occasionally involve light editorial tasks, the primary focus is on administrative support and departmental organisation.</strong></p><p class="my-4 text-gray-700 leading-relaxed">This position offers exposure to the inner workings of British Vogue and close collaboration with senior editorial staff.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you be doing?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the editorial team with daily operational and administrative tasks.</li><li class="leading-relaxed">Manage the Head of Editorial Content’s diary, schedule, expenses and meeting coordination.</li><li class="leading-relaxed">Manage all travel arrangements for the Head of Editorial Content, including flights, accommodation, ground transportation and visas - prepare comprehensive travel itineraries, coordinate schedule changes, and ensure all logistics are handled efficiently and in line with budget and company policy.</li><li class="leading-relaxed">Maintain smooth communication between editorial leaders, internal departments and external stakeholders.</li><li class="leading-relaxed">Manage general editorial logistics, including office administration.</li><li class="leading-relaxed">Coordinate documents, image assets, call-ins, permissions and other materials needed for stories and shoots.</li><li class="leading-relaxed">Assist in planning team events, appointments and work sessions.</li><li class="leading-relaxed">Assist senior editors with research, fact-checking, sourcing references and preparing briefing materials.</li><li class="leading-relaxed">Support the Head of Editorial Content with social media coordination.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in an administrative or coordination role, ideally within media, fashion or a related creative industry.</li><li class="leading-relaxed">Exceptional organisational skills, strong attention to detail and the ability to manage multiple priorities simultaneously.</li><li class="leading-relaxed">Strong written and verbal communication skills and a professional, polished demeanour.</li><li class="leading-relaxed">Comfortable working in a fast-paced environment and adapting to changing needs.</li><li class="leading-relaxed">A proactive problem-solver with sound judgement and a positive, collaborative attitude.</li><li class="leading-relaxed">A genuine interest in fashion, culture and the editorial values of British Vogue.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Does this sound like you?</h2><p class="my-4 text-gray-700 leading-relaxed">Please upload your <strong>CV</strong> and <strong>cover letter</strong>, which highlights why you'd love to take on this role and why you're a great match for what we're looking for.</p><p class="my-4 text-gray-700 leading-relaxed">We value the time and effort behind every application. All submissions are reviewed by a member of our talent team - we don’t use AI-assisted technology to review applications.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>The closing date for applications is Friday, 16th January at 10 am.</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>As you can imagine, we receive a high volume of applications and may close the advert early. We recommend submitting your application as soon as possible to avoid disappointment.</strong></p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What benefits do we offer?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">25 days holiday (plus bank holidays) and extra days of annual leave if you move house or want to volunteer.</li><li class="leading-relaxed">You’ll have access to a competitive pension scheme, Bupa Private Healthcare, Season ticket loans and eye tests.</li><li class="leading-relaxed">We offer a range of tools to support your wellbeing, including core hours, 10 remote days (from home or a country with a Condé Nast office location), access to our Employee Assistance Programme, corporate gym membership and cycle to work scheme.</li><li class="leading-relaxed">We’re a dog friendly office, plus you’ll enjoy discounts and magazine subscriptions, keeping you up to date with all things Condé Nast.</li><li class="leading-relaxed">We encourage personal and professional growth through the Condé Nast Learning Hub where you’ll find an extensive portfolio of learning courses and training, available in local languages.</li><li class="leading-relaxed">Our Employee Resource Groups provide a platform for employees to identify shared objectives, exchange ideas, and work on community priorities for our global workforce.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What happens next?</h2><p class="my-4 text-gray-700 leading-relaxed">If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.</p><p class="my-4 text-gray-700 leading-relaxed"><strong><em>Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.</em></strong></p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.