smartbear

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SmartBear is seeking a Business Intelligence (BI) Developer to join its Business Operations team. This role involves designing, creating, and maintaining key data analysis and dashboards to provide data-driven insights for assessing operations and supporting strategic decision-making. The BI Developer will be a critical business partner, primarily focusing on Marketing, Sales, and Product teams. This high-impact position offers the opportunity to innovate data-driven solutions and directly influence strategic decisions in a hyper-growth environment.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role:</h2>We’re seeking a Business Intelligence (BI) Developer to join our Business Operations team at SmartBear to help design, create, and maintain key data analysis and dashboards that will enable data-driven insights to assess on-going operations and support strategic decision making. Reporting directly to the VP of Revenue Operations, the BI developer will be a critical business partner to all areas of the business, with a primary focus on Marketing, Sales and Product teams. This is a high-impact role that offers the opportunity to be an innovator of data-driven solutions and to develop data-driven insights that will directly impact strategic decision making in a hyper-growth environment at scale.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, and maintain business intelligence solutions, including Tableau dashboards</li><li class="leading-relaxed">Collaborate with key stakeholders and GTM analytics team members to ensure BI outputs address the desired business metrics and drill-down capabilities</li><li class="leading-relaxed">Understand the business questions & the related dashboard designs proposed,</li><li class="leading-relaxed">Provide feedback on analysis logistics & design proposals, and</li><li class="leading-relaxed">Communicate basis of presentation for dashboards created, including known data limitations, reconciliation concerns, & changes to initial design</li><li class="leading-relaxed">Craft and execute data queries necessary for data analysis or work with InfoSys team to create necessary queries for data analysis</li><li class="leading-relaxed">Present information through reports and interactive visualizations across a variety of department needs and data sources</li><li class="leading-relaxed">Ensure data analyses and dashboards reconcile to original data source</li><li class="leading-relaxed">Troubleshoot / debug data quality or dashboarding issues</li><li class="leading-relaxed">Develop sustainable and rigorous processes for ongoing data analysis and dashboarding maintenance, including speed of dashboards without compromising insights</li><li class="leading-relaxed">Create ad-hoc data analysis and visualizations to contribute to measuring the status of various strategic initiatives</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">We are looking for someone who has:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">BA/BS degree and 2-4 years of experience in business intelligence developer roles</li><li class="leading-relaxed">Demonstrates strong technical ability with the following: Excel, PowerBI, SQL, and Tableau</li><li class="leading-relaxed">Utilizes data extraction/transformation, analytics, & visualization to enable meaningful business insights</li><li class="leading-relaxed">Has experience working with large datasets and creating interactive dashboards for analysis</li><li class="leading-relaxed">Demonstrates knowledge of and experience with relational databases/data models</li><li class="leading-relaxed">Exhibits strong project & process management skills; highly organized, independent, and self-motivated</li><li class="leading-relaxed">Exhibits excellent communication skills & ability to balance multiple priorities in a fast paced, high demand, results-oriented environment</li><li class="leading-relaxed">Knowledge of and experience with basic programming is a plus, including but not limited to: Python, R, C++, etc.</li><li class="leading-relaxed">SaaS industry experience is advantageous</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why you should join the SmartBear crew:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You can grow your career at every level.</li><li class="leading-relaxed">We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.</li><li class="leading-relaxed">We love celebrating our SmartBears; we even encourage our crew to take their birthdays off.</li><li class="leading-relaxed">We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.</li><li class="leading-relaxed">We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Did you know?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Our main goal is to make our technology-driven world a better place.</li><li class="leading-relaxed">SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.</li><li class="leading-relaxed">SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.</li><li class="leading-relaxed">We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.</li></ul>SmartBear is committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

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Capcom

Manager, Marketing Strategy - Influencers

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User Research Intern - Japan

The Manager, Influencer Marketing Strategy at Capcom USA will lead and execute influencer marketing activations, including managing the Capcom Creators Program, strategizing paid influencer campaigns, and facilitating influencer events. This role involves defining overall influencer strategy, developing best practices, and working with cross-functional teams to establish KPIs. The manager will also be responsible for sourcing, evaluating, and selecting influencers, monitoring campaign results, and fostering relationships with content creators to maximize impact for Capcom's gaming titles.

Capcom began in Japan in 1979 as a manufacturer and distributor of electronic game machines. In 1983 Capcom Co., Ltd was founded and soon built a reputation for introducing cutting-edge technology and software to the video game market. Now an industry leader in the video game industry for 25 years, Capcom's legacy of historic franchises in home and arcade gaming are testaments to an unparalleled commitment to excellence.Building on its origins as a game machine manufacturer, Capcom is now involved in all areas of the video game industry and has offices in Tokyo, Osaka, California, England, Germany and Hong Kong.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>The job location is San Francisco, CA (Hybrid). This is not a remote position.About Capcom:Capcom is a leading worldwide developer, publisher and distributor of interactive entertainment for game consoles, PCs, handheld and wireless devices. Founded in 1983, the company has created hundreds of games, including ground-breaking franchises Resident Evil®, Street Fighter®, Monster Hunter™, Ace Attorney®, Mega Man®, and Devil May Cry®. Capcom maintains operations in the U.S., U.K., France, Germany, Japan, Taiwan, Hong Kong, and Singapore, with corporate headquarters in Osaka, Japan. More information about Capcom and its products can be found at www.capcom.com or www.capcom-unity.com.Position IntroReporting into Capcom USA’s Senior Manager, Marketing Strategy, the Manager, Influencer Marketing Strategy will manage and execute different aspects of Capcom’s Influencer Marketing activations. This includes leading the day-to-day responsibilities of managing the Capcom Creators Program, leading the strategy and execution behind paid influencer campaigns, and helping facilitate influencer events included but not limited to tournaments and milestone/celebratory events. This person will work closely with members of the marketing and communications team to establish and execute best practices when it comes to all things related to influencer marketing for Capcom.This role requires the candidate to have strong organization, planning, and communication skills to match their social media acumen and exceptional taste when it comes to what resonates with both influencers and the audiences they interact with in the gaming world.Candidates who will do well in this role will formulate evidence or market-insight based recommendations on what makes influencers and their content successful, while also understanding how gaming companies can leverage these influencers to push forward fandom, sales, and other benefits to the company. The candidate will also understand that ‘what is trending’ is constantly changing and must be tapped into both gaming and internet culture to evaluate, select, and brief influencers for different marketing activations.Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Influencer Organizational Strategy Development</li><li class="leading-relaxed">Define the organization’s overall influencer strategy across paid and organic programs to allow flexibility to be effective in various circumstances across a variety of Capcom games and marketing beats</li><li class="leading-relaxed">Develop and maintain influencer documentation for the organization to establish best practices and decision-making frameworks</li><li class="leading-relaxed">Work with cross functional analytics teams to set up dashboards and establish KPIs that ultimately define success for different influencer activations</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Paid Influencer Campaign Execution</li><li class="leading-relaxed">Plan and execute paid influencer campaigns from strategy development to product launch, ensuring alignment with brand strategy, communications strategy, and overarching creative platforms</li><li class="leading-relaxed">Source, evaluate, and select influencers ensuring target audiences and creative concepts and content deliverables drive measurable returns</li><li class="leading-relaxed">Monitor, report, and analyze campaign and test results and provide insights to the brand and communications teams to optimize and improve future campaigns</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Capcom Creators Program Management</li><li class="leading-relaxed">Develop and execute the influencer program strategy to align with evolving business goals and key marketing beats, including new title launches and major sales periods</li><li class="leading-relaxed">Manage the influencer agency and work through the Communications team to build and facilitate relationships with content creators by providing campaign briefs, evaluating creative proposals, and ensuring effective communication to maximize content impact</li><li class="leading-relaxed">Collaborate with internal teams to provide necessary assets, maintain brand guidelines, and oversee creator selection and ongoing partnership management</li><li class="leading-relaxed">Define and report on program KPIs to measure impact and optimize performance against organizational objectives</li></ul>*Other duties as requiredRequired Experience and Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 ~ 8+ years of progressively complex related experience in influencer marketing management, preferably from an influencer agency or brand-side in the gaming/entertainment industry</li><li class="leading-relaxed">Experience managing and executing influencer marketing campaigns through an external agency or via influencer marketing platforms</li><li class="leading-relaxed">Excellent understanding of gaming, and pop culture with exceptional taste and an eye for what resonates with consumers and how to leverage trends</li><li class="leading-relaxed">Experience with and proficient use of the basics of Excel (pivot tables, formulas, charts, etc.), PowerPoint, and other necessary digital tools including research and analysis tools</li><li class="leading-relaxed">Effective communication and interpersonal skills to communicate and collaborate with staff of all levels and divisions, including executive management, as well as internal and external partners</li><li class="leading-relaxed">Ability to work independently, prioritize initiatives effectively, and learn new skill sets and tools quickly</li><li class="leading-relaxed">Must be a pro-active team player that is detail oriented, self-motivated and time efficient</li></ul>Bonus Points<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience managing social media pages for other businesses</li><li class="leading-relaxed">Analytical skills</li><li class="leading-relaxed">Strong interest in console/PC video games</li></ul>Education:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in marketing/advertising, communications/public relations, digital media or a related field</li></ul>Travel Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">N/A</li></ul>Licenses, Certifications, and Others:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">N/A</li></ul>Physical Demands:Ability to lift objects of up to 25 pounds in weight. Must be able to stand for long periods of time.Working Environments:Work is generally performed in an office environment, and the noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Hybrid work policy with a minimum of 3 days per week in the office.Salary Range:$110,000 - $130,000*Compensation for this position will be determined based on relevant factors including, but not limited to, job knowledge, experience and qualification.Additional Information:This job description is not intended to be an exhaustive list of duties, knowledge, skills, abilities, or requirements, as any one position in this classification may be assigned some or all of these duties, in addition to other duties not explicitly listed here. The various duties, responsibilities, and/or assignments of this position may be unevenly balanced and changed from time to time based upon matters such as, but not limited to, variations in shift schedules, work demands, seasons, service levels, and management’s decisions on how to best allocate department resources. Any shift, emphasis, or rebalancing of these assigned duties, responsibilities, and/or assignments does not constitute a change in the job classification.Capcom Privacy Policy:https://www.capcomusa.com/privacy/Capcom Privacy Policy: https://capcomusa.com/privacy/employee/

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

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