smartbear

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As an Enterprise Renewals Specialist at SmartBear, you will build and develop enduring relationships with customers, acting as a trusted advisor to understand their business challenges. This role focuses on driving retention and customer loyalty for SmartBear products amidst significant growth and global expansion. You will strategically engage with customers to align their goals with SmartBear solutions, ensure account retention, and facilitate software adoption to maximize license utilization. The specialist will also identify needs to expand accounts by educating and selling additional products, while monitoring customer product experiences to provide recommendations for improved performance and success.

Junior Software Engineer - Java - Zephyr

At SmartBear, we believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. SmartBear is trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.As an Enterprise Renewals Specialist you will be building and developing enduring relationships with SmartBear customers, acting as their trusted advisor and understanding their unique business challenges. SmartBear is hiring top sales talent for Renewal Sales due to massive market demand as we are in the midst of unprecedented growth and global expansion. The SmartBear Renewals Specialist will nurture the customer relationship and act as a sales enabler to drive retention and customer loyalty for SmartBear products.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strategically engage with customers to align customer goals with our solutions. Ensure account retention, development and growth of lifetime customer value</li><li class="leading-relaxed">Drive customer use and adoption of software to ensure maximum license utilization by facilitating successful onboarding and adoption of software leading to retention, upsell and cross sell opportunities</li><li class="leading-relaxed">Expand and grow customer accounts by identifying customer needs and educating and selling additional products in our software portfolio</li><li class="leading-relaxed">Monitor and report customers’ product experiences and provide consultation and recommendations to improve performance and success</li></ul>Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1-2 years of experience in a customer facing role</li><li class="leading-relaxed">Bachelor’s degree or equivalent experience</li><li class="leading-relaxed">Sales, account management or customer success experience, especially in software, a plus</li><li class="leading-relaxed">Strong customer-focus and service orientate</li><li class="leading-relaxed">Excellent interpersonal skills and ability to build trusted relationships with individuals at all levels of an organization</li><li class="leading-relaxed">Ability to consult with customers’ remotely or onsite (if needed) at the business operation and technical levels</li><li class="leading-relaxed">Ability to accomplish results working through others</li><li class="leading-relaxed">Hands on, individual contributor and collaborative team player</li><li class="leading-relaxed">Excellent written and oral communication skills, including presentation skills</li><li class="leading-relaxed">Strong analytical and problem-solving abilities</li></ul>Why you should join the SmartBear crew<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You can grow your career at every level.</li><li class="leading-relaxed">We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.</li><li class="leading-relaxed">We love celebrating our SmartBears; we even encourage our crew to take their birthdays off .</li><li class="leading-relaxed">We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person.</li><li class="leading-relaxed">We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.</li></ul>Did you know<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Our main goal at SmartBear is to make our technology-driven world a better place.</li><li class="leading-relaxed">SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.</li><li class="leading-relaxed">SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclow, Poland and Bangalore, India.</li><li class="leading-relaxed">We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work</li></ul>_SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.#LI-ES1#LI-ONSITE

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Electronic Arts is seeking a Senior Technical UI Artist for Ripple Effect, focusing on the Battlefield franchise. This role involves implementing HUD components, UI widgets, and animations using visual scripting in Frostbite. Responsibilities include mentoring UI scripters, task estimation, and collaborating across disciplines to ensure technical, visual, and usability excellence. Candidates should have 5+ years in technical UI scripting, 1+ year in a leadership role, expertise in game editors, and a strong understanding of UI/UX best practices, with at least one shipped game.

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.Battlefield is a storied franchise renowned for uncompromising combat gameplay for over two decades. 100 million players and 5 billion hours played later, the Battlefield team is looking to define the future of the first-person shooter. United the banner of Battlefield Studios, 4 world-class teams across Criterion, DICE, Motive and Ripple Effect – all powered by the Battlefield Central Technology (BCT) team – have come together to focus on the future of the franchise, a connected Battlefield universe filled with immersive experiences built on our unique DNA.At Ripple Effect, we are a studio where you can do the best work of your career. Above all, we’re driven by quality - in the games we create, and in the studio we’ve built.Our values: We believe every day our work should be better than it was the day before. We iterate, innovate, and support our devs as they grow in their crafts and push one another toward mastery. We believe in operating with integrity, and creating an inclusive team where everyone’s ideas are heard.With studios located in Los Angeles and Vancouver, Ripple Effect has been dedicated to the Battlefield franchise since our founding as DICE LA in 2013.We’re all-in on the future and our most ambitious Battlefield yet. Want to be part of something special? Read on.We are looking for a Senior Technical UI Artist like you to join us in our mission to create amazing games and experiences, and to elevate ourselves and our craft. You will report to our Design Line Director. We are considering on-site and hybrid working options for candidates.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Implement HUD components, UI widgets, and UI animations to design specifications using visual scripting in Frostbite</li><li class="leading-relaxed">Mentor and review the work of other UI scripters, to grow the team around you</li><li class="leading-relaxed">Work with production to triage and estimate tasks for other Technical UI implementers in your group</li><li class="leading-relaxed">Work with other disciplines to ensure implementation is best in class technically, visually, and for usability</li><li class="leading-relaxed">Define, advocate for, and follow best practices</li><li class="leading-relaxed">Proactively communicate and collaborate with others across crafts about UI work</li><li class="leading-relaxed">Look for opportunities to learn new skills to benefit your growth, your team, and the studio</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of experience as a technically-oriented web, front-end, or UI scripter, implementer, or engineer</li><li class="leading-relaxed">1+ years of experience in a leadership role</li><li class="leading-relaxed">Expertise in visual scripting, and working with game editors like Frostbite, Unreal, Unity, etc</li><li class="leading-relaxed">An eye for visual quality, and a drive to make UI look and feel the best</li><li class="leading-relaxed">Understand best practices for UI and UX</li><li class="leading-relaxed">At least one shipped game</li></ul>COMPENSATION AND BENEFITSThe ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).PAY RANGES<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">British Columbia (depending on location e.g. Vancouver vs. Victoria) *$138,700 - $199,900 CAD</li></ul>In British Columbia, we offer a package of benefits including vacation (3 weeks per year to start), 10 days per year of sick time, paid top-up to EI/QPIP benefits up to 100% of base salary when you welcome a new child (12 weeks for maternity, and 4 weeks for parental/adoption leave), extended health/dental/vision coverage, life insurance, disability insurance, retirement plan to regular full-time employees. Certain roles may also be eligible for bonus and equity.About Electronic ArtsWe’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

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