Solace

Manager of Clinical Quality

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Solace is seeking a Manager of Clinical Quality to shape the work of care advocates and maintain high standards in a rapidly growing healthcare advocacy marketplace. The role involves developing and executing quality frameworks, synthesizing data to ensure adherence to standards, and implementing policies and procedures to support advocate performance. The manager will also oversee quality assurance programs to improve patient care and experience. This is a remote, full-time position within a Series B startup focused on redefining healthcare by simplifying it for patients.

Lifecycle Marketing Associate

<p style="min-height:1.5em"><em>Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health</em></p><p style="min-height:1.5em"><strong>About the Role</strong></p><p style="min-height:1.5em">Solace’s team of care advocates navigate patients through difficult and complex health concerns to help them achieve their health and wellness goals while addressing health-related social needs (HRSN).</p><p style="min-height:1.5em">As Manager of Clinical Quality reporting to the Chief Medical Officer, you will shape the work our care advocates perform and consider how to scale a rapidly growing business while maintaining the highest standards of quality and ensuring Solace’s patients receive comprehensive, life-improving services.<br><br><strong>About Solace 🔥</strong></p><p style="min-height:1.5em">Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.</p><p style="min-height:1.5em">We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.</p><p style="min-height:1.5em">Read more in our Wall Street Journal funding announcement <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.wsj.com/articles/medicare-coverage-fuels-solaces-60-million-series-b-28eb41b1?st=LmykQ2"><u>here.</u></a></p><p style="min-height:1.5em">Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What You’ll Do</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Develop and execute a framework for advocate operational and clinical quality that takes into account advocate behavior and patient feedback</p></li><li><p style="min-height:1.5em">Work with data and product teams to synthesize information from multiple platforms to inform adherence to Solace’s standards and protocols</p></li><li><p style="min-height:1.5em">Develop and implement policies, procedures, and clinical protocols to support advocates to perform their best work on behalf of patients</p></li><li><p style="min-height:1.5em">Ensure Solace’s patients receive excellent care and a best-in-class advocate experience through developing, implementing, and iterating on the care model</p></li><li><p style="min-height:1.5em">Develop and oversee quality assurance and improvement programs designed to strengthen the support patients receive</p></li></ul><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>What You Bring to the Table</strong></p><ul style="min-height:1.5em"><li><p style="min-height:1.5em">An active, unrestricted RN license</p></li><li><p style="min-height:1.5em">Bachelor’s degree required; MBA or MPH is a plus</p></li><li><p style="min-height:1.5em">5+ years of care management experience</p></li><li><p style="min-height:1.5em">3+ years of leadership experience</p></li><li><p style="min-height:1.5em">Subject matter expertise in closing care gaps and remedying health related social needs (HRSN/SDOH)</p></li><li><p style="min-height:1.5em">Excitement at the prospect of working in a fast moving, high growth, tech-forward startup environment, taking complete ownership of the work you do</p></li><li><p style="min-height:1.5em">Prior startup experience is a plus; prior experience working at a tech-forward clinical startup is a massive plus; comfort working autonomously is a necessity</p></li><li><p style="min-height:1.5em">Demonstrated ability to work closely with product, growth, and other parts of the organization, leading cross-functional teams to achieve desired results</p></li><li><p style="min-height:1.5em">Comfort with developing a data framework to monitor the achievement of goals and tracking of KPIs</p></li><li><p style="min-height:1.5em">A vision for what healthcare can and should be</p></li></ul><p style="min-height:1.5em"><em>This is a remote position. Applicants must be based in the United States.</em></p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Up for the Challenge? </strong></p><p style="min-height:1.5em">We look forward to meeting you.</p><p style="min-height:1.5em"></p><p style="min-height:1.5em"><strong>Fraudulent Recruitment Advisory:</strong> Solace Health will <strong>NEVER</strong> request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or <a target="_blank" rel="noopener noreferrer nofollow" href="http://ashbyhq.com">ashbyhq.com</a>. Report suspicious activity to recruiting@solace.health or advocate@solace.health.</p>

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Temporal Technologies

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Temporal is seeking a Senior Operations Analyst to join their RevOps team. The role involves partnering with sales leadership to drive data-informed decisions, optimize territory design, quota management, and forecasting. Responsibilities include delivering insights to improve sales productivity through reporting, performance analysis, and tool evaluation. The analyst will also support pipeline management, identify process inefficiencies, and implement automation for scalable workflows. Deep-dive analysis on win/loss trends, customer segments, and deal velocity will be crucial for refining sales strategies. The role requires building real-time reports and dashboards in Salesforce and supporting the evaluation of GTM efficiency tools.

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<div><div><strong>Who We Are</strong></div> <div>&nbsp;</div> <div>Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. Our amazing user community provides us with real-time feedback and contributions to improve the developer experience everywhere.</div> <div>&nbsp;</div> <div>Backed by top VC firms, we have built a team of professionals from various successful start-ups and well-known technology companies. Together, we collaborate cross-functionally, engage with and support our users to improve the developer experience, deliver world-class open-source software, and enhance our commercial SaaS platform.</div> <div>&nbsp;</div> <div>Temporal is growing and working towards building the best community. We are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for helping developer communities, open-source software, and want to be a part of our amazing team, we'd love to hear from you!</div></div><div><h3><strong>Senior Operations Analyst – RevOps</strong></h3> <h3><strong>About the Role</strong></h3> <p>We are seeking a Senior Operations Analyst to join our RevOps team and partner closely with sales leadership and drive data-informed decisions that power growth. In this role, you'll deliver insights that optimize territory design, quota management, and forecasting, while enabling scalable, efficient sales processes. You'll play a critical role in improving sales productivity through reporting, performance analysis, and tool evaluation—all in service of a high-performing, data-driven GTM team.</p> <h3><strong>Responsibilities</strong></h3> <ul> <li>Partner closely with sales leadership to deliver actionable insights to optimize pipeline coverage, territory design, and quota management.</li> <li>Support pipeline management by ensuring data accuracy and driving adoption of scalable, repeatable forecasting processes.</li> <li>Drive sales productivity and efficiency by identifying process inefficiencies and partnering GTM System teammates to implement automation and scalable workflows.</li> <li>Analyze sales performance data to uncover trends, gaps, and opportunities, delivering insights that enhance productivity and effectiveness</li> <li>Enable data-driven decision-making by building real-time reports and dashboards in Salesforce.</li> <li>Conduct deep-dive analysis on win/loss trends, customer segments, and deal velocity to refine and optimize sales strategies</li> <li>Support the evaluation and implementation of tools that improve GTM efficiency and sales team effectiveness</li> </ul> <h3><strong>Qualifications</strong></h3> <ul> <li>You have experience in Sales Operations, Revenue Operations, or Field Operations supporting GTM teams.</li> <li>You’re fluent in Salesforce and skilled at building reports and dashboards that enable data-driven decision-making.</li> <li>You thrive on solving problems, uncovering insights in data, and streamlining sales processes for scale.</li> <li>You’re comfortable partnering cross-functionally and confident presenting recommendations to sales leaders.</li> <li>You combine a strategic mindset with the willingness to dive into the weeds when needed.</li> <li>Bonus: You’ve worked with sales engagement tools or other components of the modern GTM tech stack.</li> </ul> <h3><strong>Compensation</strong></h3> <ul> <li>The estimated pay range for this role is $128,000 to $160,000</li> <li>Additionally, this role is eligible to participate in Temporal’s equity plan.</li> </ul> <p>&nbsp;</p> <p>Note: The responsibilities and qualifications outlined above are intended to describe the general nature and level of work performed by individuals assigned to this role. They are not exhaustive and may be adjusted or modified based on the needs of the organization.</p></div><div><div><em>Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process.</em></div> <div>&nbsp;</div> <div><em>Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded.&nbsp;</em></div> <div>&nbsp;</div> <div> <div><strong>U.S. Benefits&nbsp;</strong></div> <div> <ul> <li>Unlimited PTO, 12 Holidays + 2 Floating Holidays</li> <li>100% Premiums Coverage for Medical, Dental, and Vision</li> <li>AD&amp;D, LT &amp; ST Disability, and Life Insurance (Standard &amp; Supplemental Available)</li> <li>Empower 401K Plan</li> <li>Additional Perks for Learning &amp; Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more!</li> </ul> </div> </div> <div> <div><strong>International Benefits</strong></div> <div> <ul> <li>Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with <a class="postings-link" href="http://remote.com/">Remote.com</a>.&nbsp; Additionally, Temporal offers perks to all international employees for learning &amp; career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness.</li> </ul> </div> </div> <div><strong>Additional Perks&nbsp;</strong></div> <div> <ul> <li>$3,600 / Year Work from Home Meals&nbsp;</li> <li>$1,500 / Year Career Development &amp; Learning</li> <li>$1,200 / Year Lifestyle Spending Account</li> <li>$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)</li> <li>$500 / Year Professional Memberships</li> <li>$74 / Month Reimbursement for Internet</li> <li>Calm App Subscription for Mental Health &amp; Wellness</li> </ul> </div> <div><em>Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.</em></div> <div>&nbsp;</div> <div><em>Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.</em></div> <div>&nbsp;</div> <div><em>We are not working with external recruitment agencies, thanks.</em></div></div>

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