Solace

People Operations Associate

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As a People Operations Associate at Solace, you will be crucial to the employee experience and operational excellence. You will manage the entire employee lifecycle, from onboarding and offboarding to compliance, procurement, and recruiting coordination. This role involves working closely with the Head of People, Finance, and Recruiting, offering direct visibility to the CEO and the opportunity to shape a fast-growing healthcare startup's foundation.

Clinical Operations Associate

Solace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Solace</h3>Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults don’t have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients and families with expert advocates—empowering them to make better decisions and achieve better outcomes.We’re a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and SignalFire. Our remote team is lean, mission-driven, and growing fast.Solace isn’t a place to coast. We’re here to redefine healthcare—and that demands urgency, precision, and heart. If you’re looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you’re in the right place.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3>As a People Operations Associate, you’ll be the backbone of our employee experience and operational excellence. You’ll own critical moments in the employee lifecycle—from onboarding and offboarding to compliance, procurement, and recruiting coordination. You’ll bring structure, speed, and empathy to everything you touch, ensuring our people operations run smoothly and scale efficiently.You’ll work closely with the Head of People and collaborate across teams—including Finance, and Recruiting—with direct visibility to the CEO. This is an opportunity to help shape the foundation of a fast-growing healthcare startup.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3>Onboarding & Offboarding<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the end-to-end onboarding experience: prepare systems access, equipment, and documentation to ensure every new hire feels supported from day one.</li><li class="leading-relaxed">Coordinate welcome communications, training schedules, and first-week logistics.</li><li class="leading-relaxed">Manage offboarding with care, ensuring a compliant, secure, and positive transition for departing team members.</li></ul>Compliance & Systems<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain compliance with federal and state employment regulations.</li><li class="leading-relaxed">Partner with Legal and Finance to ensure documentation, I-9 verification, and policy adherence are always audit-ready.</li><li class="leading-relaxed">Manage our HR systems and ensure data accuracy across all people platforms.</li></ul>Procurement & Vendor Management<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Coordinate procurement of equipment, software, and benefits-related tools.</li><li class="leading-relaxed">Maintain relationships with key vendors and oversee renewals, invoices, and inventory.</li><li class="leading-relaxed">Support budget tracking for People Operations initiatives.</li></ul>Recruiting Coordination<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner with hiring managers and recruiters to schedule interviews, manage candidate communications, and ensure a world-class candidate experience.</li><li class="leading-relaxed">Track recruiting metrics and help optimize hiring processes as we scale.</li></ul>General People Operations<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support the administration of benefits, payroll inputs, and employee engagement initiatives.</li><li class="leading-relaxed">Assist in planning company-wide events, offsites, and internal communications.</li><li class="leading-relaxed">Identify process improvements that make Solace more efficient and delightful to work at.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who You Are</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You’re a systems thinker who thrives in a fast-paced environment and naturally brings order to chaos.</li><li class="leading-relaxed">You’re detail-oriented, proactive, and calm under pressure.</li><li class="leading-relaxed">You take ownership—when you see a gap, you fill it.</li><li class="leading-relaxed">You’re passionate about building a great employee experience and supporting a mission-driven team.</li><li class="leading-relaxed">You can handle sensitive information with professionalism and discretion.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You Bring</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of experience in People Operations, HR, Recruiting Coordination, or Administrative Operations in a high-growth or high-pressure environment.</li><li class="leading-relaxed">Strong project management and communication skills.</li><li class="leading-relaxed">Experience managing tools like Notion, Gusto, Deel, or Ashby (or similar systems).</li><li class="leading-relaxed">Familiarity with HR compliance and employment regulations.</li><li class="leading-relaxed">A bias toward action and accountability—you love getting things done.</li></ul>Bonus Points<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in healthcare or with credentialing workflows.</li><li class="leading-relaxed">Exposure to benefits administration, payroll support, or procurement.</li><li class="leading-relaxed">Previous startup experience where you wore multiple hats.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why You’ll Love Working at Solace</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Mission-driven team changing the future of healthcare.</li><li class="leading-relaxed">High-impact role with visibility across the organization.</li><li class="leading-relaxed">Collaborative, remote-first culture.</li><li class="leading-relaxed">Opportunity to grow as we scale our team and operational foundations.</li></ul>Applicants must be based in the United States.

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As an Associate, you will assist dealers and partners with advertising and funding tools. Your role involves reviewing materials for compliance and brand standards, and managing administrative and testing tasks for the program. Join Ansira, a global marketing agency that values experience.

Ansira is the leading marketing platform for brands that operate in distributed ecosystems. By orchestrating the entire brand-to-local value chain, Ansira synchronizes global companies’ internal and external teams across channels, markets and regions. Ansira leverages AI-powered technology, vertical expertise, local insights and strategic partnerships to optimize marketing performance and empower partner growth at scale.

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As an Associate, you will help dealers and their partners use tools and advice for advertising and funding. You will review materials and actions for compliance and brand standards. You will also handle administrative and testing tasks for the program. Join Ansira and be part of a global marketing agency that values experience.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Duties/Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Review marketing materials against an established set of guidelines and brand standards, enter results into database, and communicate results of the review to advertisers</li><li class="leading-relaxed">Conduct a primary review of post-campaign activities to determine whether advertisements were executed as specified in program guidelines</li><li class="leading-relaxed">Complete administrative tasks such as data entry, filing, letter processing, mailing, etc.</li><li class="leading-relaxed">Perform website functionality checks</li><li class="leading-relaxed">May perform quality control checks to ensure accuracy and compliance with program guidelines (QC)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Marketing/Advertising preferred</li><li class="leading-relaxed">0-1 years' experience in a fast-paced office environment with administrative experience</li><li class="leading-relaxed">Some remote-work experience preferred</li><li class="leading-relaxed">Proven technical competence including experience with Microsoft Word, Excel and Outlook</li><li class="leading-relaxed">Strong attention to detail and excellent time management</li><li class="leading-relaxed">Ability to organize work, multitask and meet deadlines</li><li class="leading-relaxed">Exceptional ability to work within a team environment</li><li class="leading-relaxed">Solid verbal and written communication skills</li><li class="leading-relaxed">Fluent production and comprehension of oral and written English</li></ul>

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