Solace

IT Support Engineer

Technical Writer

Associate Product Manager (College Grad 2026)

Senior Security Engineer

Data Engineer

Telehealth Physician (Remote)

People Operations Associate

Performance Marketing Manager

Community Engagement Specialist

Solace is seeking an IT Support Engineer to ensure smooth technology operations during rapid growth. This role involves providing technical assistance, managing user accounts and devices, and maintaining IT infrastructure. Responsibilities include troubleshooting hardware, software, and connectivity issues across macOS, Windows, and mobile platforms, managing user onboarding/offboarding, administering applications like Google Workspace and Okta, maintaining hardware inventory, and collaborating on security policies. The engineer will be a key point of contact for technical issues and new tool evaluations.

Performance Marketing Specialist

DepartmentSecurity & ITSolace is a healthcare advocacy marketplace that connects patients and families to experts who help them understand and take charge of their personal health<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2>We’re seeking an IT Support Engineer who can keep our technology running smoothly during a period of rapid growth. You'll be the person our engineering team turns to when something breaks, when someone needs access, or when we're trying to figure out if a new tool will actually work.From shipping a new hire's laptop to troubleshooting a weird authentication issue, you will be responsible for providing technical assistance, managing user accounts, devices, and ensuring the smooth operation of our IT infrastructure.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Solace 🔥</h2>Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.We're a Series B startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, and Signalfire. Our fully remote U.S. team is lean, mission-driven, and growing quickly.Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.Read more in our Wall Street Journal funding announcement <a href="https://www.wsj.com/articles/medicare-coverage-fuels-solaces-60-million-series-b-28eb41b1?st=LmykQ2" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here.</a><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide technical support via helpdesk, Slack, and other remote-support tools.</li><li class="leading-relaxed">Troubleshoot and resolve hardware, software, and connectivity issues on macOS, Windows, and mobile platforms.</li><li class="leading-relaxed">Manage user onboarding and offboarding, including device setup, account provisioning, and permissions through tools such as Google Workspace, Okta, and 1Password.</li><li class="leading-relaxed">Support and maintain Slack, Zoom, and other applications used across the organization.</li><li class="leading-relaxed">Administer device management and endpoint-security tools.</li><li class="leading-relaxed">Maintain the company’s hardware inventory, asset tracking, and license management systems.</li><li class="leading-relaxed">Collaborate with the Security team to ensure adherence to security policies, including MFA, patching, and access-control requirements.</li><li class="leading-relaxed">Document troubleshooting procedures, IT workflows, and user guides in the internal IT & Security Wiki.</li><li class="leading-relaxed">Assist with network and office infrastructure support where applicable, including printers, routers, and A/V systems.</li><li class="leading-relaxed">Participate in IT projects and process-improvement initiatives as assigned.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Bring to the Table</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2–4 years of experience in IT support, helpdesk, or systems administration</li><li class="leading-relaxed">Strong knowledge of macOS and Windows operating systems.</li><li class="leading-relaxed">Demonstrated experience with cloud-based SaaS applications.</li><li class="leading-relaxed">Familiarity with identity and access management (IAM) tools, MDM systems, and ticketing platforms.</li><li class="leading-relaxed">Fundamental understanding of networking concepts including VPN, DNS, Wi-Fi, and IP configuration.</li><li class="leading-relaxed">Excellent troubleshooting, communication, and interpersonal skills.</li><li class="leading-relaxed">Experience supporting a distributed or hybrid workforce.</li><li class="leading-relaxed">Exposure to scripting or automation (e.g., Bash, Python).</li><li class="leading-relaxed">Working knowledge of cloud environments (AWS, GCP, or similar).</li><li class="leading-relaxed">Relevant certifications such as CompTIA A+, Network+, or equivalent.</li></ul>Applicants must be based in the United States.Up for the Challenge?We look forward to meeting you.Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or <a href="http://ashbyhq.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">ashbyhq.com</a>. Report suspicious activity to recruiting@solace.health or advocate@solace.health.<a href="https://jobs.ashbyhq.com/solace/5ed04c48-d531-4854-9b60-afc5fe67b01d/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a>and <a href="https://policies.google.com/terms" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a>apply.

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Flying Bark Productions is seeking a motivated and experienced Executive Assistant to join its Burbank, CA studio. This hybrid role provides administrative support to the Executive Producer and Co-Executive Producer of a high-profile CG animated series. Key responsibilities include managing complex calendars, scheduling meetings across time zones, assisting with email, preparing materials, arranging travel, and handling confidential information, all while ensuring smooth day-to-day operations in a dynamic production environment.

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Flying Bark Productions is working on exciting projects such as Avatar: The Last Airbender feature film, Netflix's Stranger Things animated series, as well as our production Tales From Outer Suburbia by Shaun Tan.We are looking for a motivated and experienced Executive Assistant to join our studio’s growing team! You’ll be part of a collaborative, inclusive group who thrives on problem-solving as a team. The primary function of this role is to provide administrative support to the Executive Producer and Co-Executive Producer of a high-profile CG animated series under the guidance of the Producer.This role is located onsite in our office.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proactively manage complex calendars, ensuring obligations and deadlines are met efficiently and that any scheduling issues are resolved in a timely manner.</li><li class="leading-relaxed">Schedule and coordinate meetings with meticulous attention to detail, working with both internal teams and external partners across multiple time zones.</li><li class="leading-relaxed">Assist with email management, prioritizing urgent correspondence and tracking follow-up items.</li><li class="leading-relaxed">Prepare materials for meetings, presentations, and other events.</li><li class="leading-relaxed">Arrange travel and accommodations.</li><li class="leading-relaxed">Arrange meal orders as required by production.</li><li class="leading-relaxed">Handle sensitive and confidential materials with discretion.</li><li class="leading-relaxed">Collaborate with production teams to ensure smooth day-to-day operations.</li><li class="leading-relaxed">As this role will support the Co-Executive Producer/SVP of Creative for Flying Bark LA, will require management of competing priorities/requests across multiple projects.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About You:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience supporting executive or senior-level leadership, especially in animation, film, television, or comparative fields.</li><li class="leading-relaxed">Excellent written and verbal communication.</li><li class="leading-relaxed">Must be detail-oriented and organized.</li><li class="leading-relaxed">Able to prioritize and multitask.</li><li class="leading-relaxed">Ability to think outside the box when needed.</li><li class="leading-relaxed">Ability to anticipate needs and adapt to changing priorities in a fast-paced, dynamic production environment.</li><li class="leading-relaxed">Must be flexible and willing to take on additional responsibilities as needed.</li><li class="leading-relaxed">Must be a team player with a positive attitude.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skills:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency with Google Workspace applications is a must. (Gmail, Google Calendar, Google Sheets, Google Docs, etc.)</li><li class="leading-relaxed">A passion for animation, film, TV, or games.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why work with us?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We work on some of the coolest projects in the industry! Check out our website: <a href="https://www.flyingbark.com.au/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Flying Bark</a></li></ul>.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We have cake days, a dedicated culture club, and regular studio social events!</li><li class="leading-relaxed">We offer a hybrid working approach, with flexible work-from-home days.</li><li class="leading-relaxed">Career development is a priority for us, and we provide ongoing training and support opportunities.</li><li class="leading-relaxed">Our employees rave about our inclusive and welcoming culture—everyone is celebrated here!</li></ul>Flying Bark Productions is proud to be an Equal Opportunity Employer.

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