sound cloud

Senior Backend Engineer - Reporting and Insights

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Senior Backend Engineer - Media Streaming

SoundCloud is forming a new Reporting & Insights Team and seeking a Senior Backend Engineer. This role focuses on building and maintaining systems that handle the revenue side of subscriptions and purchases across iOS, Android, and web platforms. The engineer will work closely with Backend, Accounting, and Finance teams to provide technical expertise for revenue-related financial systems. This involves building a new system for secure data flow for revenue tracking and reporting to directly impact financial reporting capabilities and improve revenue management processes.

<div>SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.</div> <div>&nbsp;</div> <div>SoundCloud is forming a new Reporting &amp; Insights Team and seeking a Senior Backend Engineer to join the team. Soundcloud’s subscriptions systems connected to various payment processors and subscription management platforms such as Apple, Google, Adyen, and Recurly. This role will focus specifically on building and maintaining systems that handle the revenue side of subscriptions and all purchases across iOS, Android, and web platforms. There will be a strong emphasis on revenue reporting, revenue recognition, and financial integrations related to income streams. You will work closely with Backend, Accounting and Finance teams to provide dedicated technical expertise for revenue-related financial systems and integrations. You will be building a new system that ensures seamless and secure data flow for revenue tracking and reporting. &nbsp;This is an opportunity to directly impact our financial reporting capabilities and contribute to the efficiency of our revenue management processes.</div> Key Responsibilities: <ul> <li style="font-size: 10pt;">Design, develop, and implement the backend infrastructure necessary to integrate with our payments processors,&nbsp; revenue systems and data pipelines</li> <li style="font-size: 10pt;">Work closely with the Accounting and Finance teams to understand their requirements and ensure technical alignment with financial reporting needs</li> <li style="font-size: 10pt;">Develop and maintain data transformation and validation processes to ensure accurate and consistent revenue data transfer between vendors, our internal systems and our ERP systems</li> <li style="font-size: 10pt;">Build and manage APIs and webhooks to facilitate data exchange between our payment processors and our existing systems</li> <li style="font-size: 10pt;">Refine and optimize existing data pipelines to accommodate the integration of vendors and enhance overall revenue data processing efficiency. Work with the Data/Insights team to ensure revenue data is properly reflected in overall data stores</li> <li style="font-size: 10pt;">Identify and resolve complex issues in data flow and system integration to ensure data integrity</li> <li style="font-size: 10pt;">Develop and implement monitoring and alerting systems to ensure the ongoing stability and reliability of the revenue reporting system.</li> </ul> Experience and Background: <ul> <li style="font-size: 10pt;">Proven experience in designing and implementing complex backend systems</li> <li style="font-size: 10pt;">Being responsible for the systems you build, from planning and implementation to monitoring and improvement</li> <li style="font-size: 10pt;">Understanding of revenue recognition principles and processes, and experience working with revenue management systems</li> <li style="font-size: 10pt;">Strong proficiency in building and integrating REST APIs and webhooks</li> <li style="font-size: 10pt;">Experience in integrating third-party systems and managing data transformations</li> <li style="font-size: 10pt;">Experience in working with big data and databases like BigQuery to help compile and visualize reporting data</li> <li style="font-size: 10pt;">Experience with cloud platforms (GCP, AWS, K8s) and their application in scalable data systems</li> <li style="font-size: 10pt;">Ability to understand and work with financial data and collaborate with non-technical finance teams</li> <li style="font-size: 10pt;">Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues</li> <li style="font-size: 10pt;">Experience with monitoring and alerting systems, with a commitment to ensuring data accuracy and system stability</li> <li style="font-size: 10pt;">Willingness to participate in on-call rotations and ensure high availability and reliability of critical revenue systems.</li> </ul> The salary range for this role is $150,000 - $170,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below! <h4>About us:</h4> <ul> <li style="font-weight: 400; font-size: 10pt;">We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)</li> <li style="font-weight: 400; font-size: 10pt;">We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home</li> <li style="font-weight: 400; font-size: 10pt;">We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone’s voice, perspective and experience is respected and heard</li> <li style="font-weight: 400; font-size: 10pt;">We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities</li> </ul> <h4>Benefits:</h4> <ul> <li style="font-weight: 400; font-size: 10pt;">Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources</li> <li style="font-weight: 400; font-size: 10pt;">Robust 401k program</li> <li style="font-weight: 400; font-size: 10pt;">Employee Equity Plan</li> <li style="font-weight: 400; font-size: 10pt;">Generous professional development allowance</li> <li style="font-weight: 400; font-size: 10pt;">Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!</li> <li style="font-weight: 400; font-size: 10pt;">Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually</li> <li style="font-weight: 400; font-size: 10pt;">16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children</li> <li style="font-weight: 400; font-size: 10pt;">Various snacks, goodies, and 2 free lunches weekly when at the office</li> </ul> <h4>Diversity, Equity and Inclusion at SoundCloud</h4> SoundCloud is for everyone.&nbsp;Diversity and open expression are fundamental to our organization; they help us lead what’s next in music by&nbsp;understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to&nbsp;influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status. At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.</div>

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Product Sales Specialist

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The Product Sales Specialist will work with sales teams to close deals for Document Cloud and Creative Cloud products. They will also be responsible for achieving quarterly quotas, demonstrating product expertise, building customer relationships, and articulating value propositions. The role involves handling customer objections, staying updated on market trends, and managing the sales pipeline through CRM updates and accurate forecasting. This position requires strong interpersonal and sales skills, a customer-focused approach, and experience in sales or pre-sales, with a focus on enabling sales teams.

Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences. &nbsp;

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Our Company Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.&nbsp; We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! &nbsp;<h2>The Challenge or Opportunity&nbsp;</h2>At Adobe, our&nbsp;Integrated Customer Experience (ICX)&nbsp;team combines the strengths of 2000+ Sales and Customer Support agents to deliver intelligent, personalized, and seamless experiences. Our focus is on using data and advanced technology to anticipate customer needs, reduce friction, and create long-term value for our customers, employees, and business.The&nbsp;Product Sales Specialist – Growth &amp; Collaboration Products&nbsp;is the primary resource for the sales teams for Growth products and will work in conjunction with the sales team as the key advisor. Product Sales Specialist will help sales teams build, maintain and advance sales stages/pipeline and meeting the required opportunity closure ratio. The specialist articulates return on investment, solution positioning and associated value proposition to customers by establishing and maintaining positive relationships with customers and team members during all sales stages. You will also provide training, leadership, and support to the team members.<h2>Key Responsibilities:</h2>Close Sales Deals:&nbsp;Assist ICX Sales Reps in closing&nbsp;Document Cloud&nbsp;and&nbsp;Creative Cloud&nbsp;deals for target accounts within your assigned region and leads generated from the&nbsp;SMB team.Achieve Quarterly Quotas:&nbsp;Own and overachieve assigned product quotas in line with&nbsp;Adobe’s linearity targets.Driving growth through upselling or introducing new solutions by completing outbound campaigns and calls, while providing guidance and support to the aligned sales teams.Demonstrate Product Expertise:&nbsp;Maintain a&nbsp;deep understanding of Adobe’s solutions&nbsp;and how they fit into various business scenarios, establishing yourself as a&nbsp;trusted advisor.Consultative Engagement:&nbsp;Build strong relationships at multiple levels within customer organizations to recommend the right&nbsp;document workflow solutions.Articulate Value Propositions:&nbsp;Communicate Adobe’s value proposition and&nbsp;competitive positioning&nbsp;effectively during customer conversations.Handle Objections:&nbsp;Navigate customer objections smoothly, providing&nbsp;clear and concise responses&nbsp;that highlight platform benefits.Competitor Knowledge:&nbsp;Stay updated on&nbsp;market trends&nbsp;and competitor offerings to better position Adobe solutions.<h2>Pipeline Management &amp; Forecasting:</h2><ul><li>Keep CRM updated with daily/weekly pipeline activities.</li><li>Provide&nbsp;accurate forecasts&nbsp;on an ongoing basis.</li><li>Participate in&nbsp;forecast review meetings&nbsp;to track revenue and growth progress.</li><li>Sales Enablement:&nbsp;Support and&nbsp;enable Front line sales reps&nbsp;by enhancing their product knowledge and selling skills to improve performance.</li></ul><h2>What You’ll Need to Succeed:</h2>Exceptional Interpersonal Skills:&nbsp;Strong verbal, written, and presentation abilities to effectively communicate product value.Passion for Sales/Presales:&nbsp;Enthusiasm for inside sales and guiding sellers in customer interactions.Customer Focus:&nbsp;Ability to engage customers in meaningful conversations about products and solutions, while handling objections and challenges.Proven Sales Experience:<ul><li>proven experience in sales, presales, solution selling, account management, or business development.</li><li>Expertise in delivering product demos, showcasing features, and tailoring solutions to customer needs.</li><li>A track record of identifying revenue opportunities through consultative selling and solution-building.</li></ul>Sales Enablement Experience:&nbsp;Experience in product sales or sales enablement, with the ability to coach sales teams on product positioning and demo strategies.Objection Handling:&nbsp;Extensive experience addressing customer concerns and turning challenges into opportunities to drive product adoption.Solution Selling Expertise: Ability to develop customized solutions based on customer needs, using Adobe's products to build impactful workflows.Sales Cycle Expertise:&nbsp;Strong understanding of the sales cycle with a focus on consultative selling and driving revenue growth.Problem Solver: Strong listening skills to mentor sellers in resolving customer challenges effectively.Positive Attitude: A can-do approach, with a passion for empowering sales teams and enabling successful customer engagements.Highly Organized:&nbsp;Ability to thrive in a fast-paced environment, providing structured guidance and ensuring the sales team stays focused on meeting goals.Adobe is proud to be an&nbsp;<a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf" target="_blank" rel="noopener noreferrer">Equal Employment Opportunity</a>&nbsp;employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.&nbsp;<a href="https://www.adobe.com/content/dam/cc/en/careers/pdfs/executed-eeo.pdf" target="_blank" rel="noopener noreferrer">Learn more.</a>Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email&nbsp;<a href="mailto:%20accommodations@adobe.com" target="_blank" rel="noopener noreferrer">accommodations@adobe.com</a>&nbsp;or call (408) 536-3015.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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