SpecterOps

Customer Success Manager

Defensive Security Analyst-Washington, DC

Sr. Technical Account Manager

Sales Engineer-East

Account Executive-Northeast

Defensive Security Analyst-Australia

Account Executive-Mid-Atlantic

SpecterOps is seeking an experienced Customer Success Manager to manage a portfolio of Commercial customers, driving progress in Identity Attack Path Management (iAPM) maturity. This strategic role involves connecting technical delivery with executive value, orchestrating efforts across various internal teams to unify the customer experience. The primary goal is retention, with expansion earned through demonstrated outcomes and credibility. The role focuses on customer ownership, value delivery, success planning, renewal readiness, stakeholder mapping, risk detection, and cross-functional collaboration.

SpecterOps is expanding its Customer Success team and in search of an experienced Customer Success Manager to join the team. As a CSM you will own a portfolio of Commercial customers and drive consistent progress in Identity Attack Path Management (iAPM) maturity. This role is about strategy, trust, and orchestration. You’ll connect the dots between technical delivery and executive value, working across TAMs, Project Managers, Renewals, Services, and Product to unify the customer experience. Retention is the north star; expansion is earned through proven outcomes and credibility.Salary Range: base salary annually, commensurate with experience + commission<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">OTE: $90,000 - $120,000</li></ul>Location: This position is remote, based in the U.S. with optional travel quarterly for in person company events and other ad hoc meetings.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Candidate must be authorized to work and reside in the United States; we do not currently sponsor immigration visas</li></ul>ResponsibilitiesCustomer Ownership & Value Delivery<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own a portfolio of Commercial customers as the primary relationship lead.</li><li class="leading-relaxed">Maintain regular, structured communication tied to customer goals, posture, and outcomes.</li><li class="leading-relaxed">Translate technical activity into clear value statements customers actually understand.</li><li class="leading-relaxed">Run lightweight value check-ins and periodic reviews appropriate to customer size and complexity.</li><li class="leading-relaxed">Make sure customers always know:</li><li class="leading-relaxed">what’s been done</li><li class="leading-relaxed">what’s improved</li><li class="leading-relaxed">what’s next</li><li class="leading-relaxed">why it matters</li></ul>Success Planning & Renewal Readiness<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Create and maintain simple, actionable success plans across your portfolio.</li><li class="leading-relaxed">Partner with TAMs to track onboarding, adoption, and posture milestones.</li><li class="leading-relaxed">Surface renewal risk early and coordinate with Renewals before problems harden.</li><li class="leading-relaxed">Eliminate “surprise” renewals through consistent prep and expectation setting.</li><li class="leading-relaxed">Own the customer narrative well before renewal conversations start.</li></ul>Stakeholder Mapping & Risk Detection<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain accurate stakeholder and persona maps for each account.</li><li class="leading-relaxed">Identify gaps in coverage early and work to close them.</li><li class="leading-relaxed">Track engagement signals and sentiment across your book.</li><li class="leading-relaxed">Flag risk when it’s still cheap to fix.</li></ul>Health & Signal-Driven Execution<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Use telemetry, engagement signals, and human judgment to understand account health.</li><li class="leading-relaxed">Execute consistently on the core CS motions that protect retention at scale.</li><li class="leading-relaxed">Contribute feedback to improve health scoring and lifecycle plays over time.</li><li class="leading-relaxed">Keep your book clean, current, and visible</li></ul>Expansion Awareness (Not Quota Carrying)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Understand SpecterOps’ product and services portfolio well enough to recognize fit.</li><li class="leading-relaxed">Identify expansion signals rooted in demonstrated value and maturity progress.</li><li class="leading-relaxed">Hand off qualified opportunities with context and credibility.</li><li class="leading-relaxed">Support Sales and Renewals with clear success evidence when expansion occurs.</li></ul>Cross-Functional Collaboration<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Partner closely with TAMs to ensure technical progress aligns with customer expectations.</li><li class="leading-relaxed">Coordinate with Renewals to manage timing, risk, and narrative.</li><li class="leading-relaxed">Share structured feedback with Product and Services based on real customer patterns.</li><li class="leading-relaxed">Help improve CS playbooks, workflows, and operating rhythm as we scale.</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3–5 years in Customer Success, Account Management, Consulting, or a similar role in B2B SaaS.</li><li class="leading-relaxed">Experience managing a scaled book of customers without losing quality.</li><li class="leading-relaxed">Strong judgment around prioritization, risk, and customer signal vs. noise.</li><li class="leading-relaxed">Comfortable explaining technical outcomes in plain language.</li><li class="leading-relaxed">Familiarity with security, identity, or technical products is helpful but not required.</li><li class="leading-relaxed">Comfortable working in a fast-growing environment where structure is evolving and you help shape it.</li><li class="leading-relaxed">Desire to embody our core values of passionate curiosity, consistent improvement, empathy, sustainability, humility, and empowerment through transparency.</li></ul>What We Offer<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Health/Dental/Vision/life insurance: 100% covered for both the employee and their family</li><li class="leading-relaxed">Flexible time off policy</li><li class="leading-relaxed">13 paid holidays annually</li><li class="leading-relaxed">401(k) with up to 4% company match</li><li class="leading-relaxed">Stock Options</li><li class="leading-relaxed">Remote work: $1,500 new hire allowance to set up home office</li><li class="leading-relaxed">$500 annual home office allowance after first year</li><li class="leading-relaxed">$1,800 annual cell phone and internet reimbursement</li><li class="leading-relaxed">$5,000 annual professional development allowance</li><li class="leading-relaxed">$5,250 towards continuing education or student loan repayment</li><li class="leading-relaxed">$1,200 annual budget for lifestyle, wellness, pet insurance and more</li><li class="leading-relaxed">A one-time $10,000 benefit towards family planning</li><li class="leading-relaxed">In person and virtual employee events throughout the year</li><li class="leading-relaxed">And of course, company swag!</li></ul>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.To request reasonable accommodation, please contact us at careers@specterops.io.Unsolicited resumes are not accepted.#LI-REMOTE

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Deepgram

Revenue Operations Analyst

PHINIA

Senior Financial Analyst

Twitch

Senior Accountant, Content

Minecast

Account Executive, Mid-Market (Texas)

Account Executive, Mid-Market (New England)

Integrant

Senior Data Scientist

Drake cooper

DRAKE COOPER’S BACKSTAGE PASS — 2026 SUMMER APPLICATIONS NOW OPEN

Deepgram is seeking a Revenue Operations Analyst to join its RevOps team as the second hire at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine. You’ll support our go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting—while proactively identifying ways to make operations more scalable over time.

Enterprise Account Executive, Deepgram for Restaurants

Sales Development Representative (London)

Customer Success Engineer (APAC)

Marketing Lead, Deepgram for Restaurants

IT Manager

Staff Product Analyst

Senior Human Resources Business Partner

Software Engineer - Deepgram for Restaurants

Enterprise AI Strategist, Deepgram for Restaurants

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Overview</h2>Deepgram is the leading platform underpinning the emerging trillion-dollar Voice AI economy, providing real-time APIs for speech-to-text (STT), text-to-speech (TTS), and building production-grade voice agents at scale. More than 200,000 developers and 1,300+ organizations build voice offerings that are ‘Powered by Deepgram’, including Twilio, Cloudflare, Sierra, Decagon, Vapi, Daily, Cresta, Granola, and Jack in the Box. Deepgram’s voice-native foundation models are accessed through cloud APIs or as self-hosted and on-premises software, with unmatched accuracy, low latency, and cost efficiency. Backed by a recent Series C led by leading global investors and strategic partners, Deepgram has processed over 50,000 years of audio and transcribed more than 1 trillion words. There is no organization in the world that understands voice better than Deepgram.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Company Operating Rhythm</h2>At Deepgram, we expect an AI-first mindset—AI use and comfort aren’t optional, they’re core to how we operate, innovate, and measure performance.Every team member who works at Deepgram is expected to actively use and experiment with advanced AI tools, and even build your own into your everyday work. We measure how effectively AI is applied to deliver results, and consistent, creative use of the latest AI capabilities is key to success here. Candidates should be comfortable adopting new models and modes quickly, integrating AI into their workflows, and continuously pushing the boundaries of what these technologies can do.Additionally, we move at the pace of AI. Change is rapid, and you can expect your day-to-day work to evolve just as quickly. This may not be the right role if you’re not excited to experiment, adapt, think on your feet, and learn constantly, or if you’re seeking something highly prescriptive with a traditional 9-to-5.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Opportunity</h2>Deepgram is hiring a Revenue Operations Analyst to join our RevOps team as the second hire at a rapidly scaling AI company. This is a hands-on role, focused on executing and improving the systems and processes that power our revenue engine.You’ll support our go-to-market teams by ensuring accuracy across quoting, billing, usage tracking, and reporting—while proactively identifying ways to make operations more scalable over time.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support Quote-to-Cash processes, including:</li><li class="leading-relaxed">Supporting CPQ workflows to ensure deals are configured and quoted correctly</li><li class="leading-relaxed">Reviewing order forms and amendments for accuracy and compliance</li><li class="leading-relaxed">Provisioning customer contracts, subscriptions, and usage entitlements into internal systems</li><li class="leading-relaxed">Support billing, invoicing, and monetization workflows in partnership with Finance</li><li class="leading-relaxed">Reconcile customer usage, billing, and revenue data across CRM, product, and finance systems</li><li class="leading-relaxed">Serve as a hands-on Salesforce administrator:</li><li class="leading-relaxed">Build and maintain reports and dashboards</li><li class="leading-relaxed">Support flows, automations, and system enhancements</li><li class="leading-relaxed">Help maintain data quality and governance standards</li><li class="leading-relaxed">Triage, prioritize, and execute a wide range of RevOps requests</li><li class="leading-relaxed">Proactively identify inefficiencies and manual processes and help implement improvements</li><li class="leading-relaxed">Leverage AI tools and automation to increase operational efficiency</li><li class="leading-relaxed">Contribute to documentation and scalable RevOps processes as the company grows</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">It’s Important to Us That You Have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3–4+ years of experience in Revenue Operations, Sales Operations, or a related role</li><li class="leading-relaxed">Strong hands-on Salesforce experience (admin, reporting, flows, automations)</li><li class="leading-relaxed">Required experience with CPQ (Salesforce CPQ or similar quoting tools)</li><li class="leading-relaxed">Experience working with billing, monetization, and finance systems, including:</li><li class="leading-relaxed">NetSuite, Campfire, Rillet, Ordway, or similar financial / billing systems</li><li class="leading-relaxed">Metronome, m3ter, or similar usage-based billing and metering platforms</li><li class="leading-relaxed">Experience supporting SaaS and/or usage-based revenue models</li><li class="leading-relaxed">Strong analytical and problem-solving skills with high attention to detail</li><li class="leading-relaxed">Comfort working in ambiguity at a fast-growing startup</li><li class="leading-relaxed">Self-motivated, proactive mindset with a bias toward action</li><li class="leading-relaxed">Strong cross-functional communication and stakeholder management skills</li><li class="leading-relaxed">Willingness to get hands-on across a wide range of operational tasks</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">It Would Be Great If You Had</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience at a high-growth SaaS or AI company</li><li class="leading-relaxed">Familiarity with contract generation tools (e.g., Conga, DocuSign)</li><li class="leading-relaxed">Exposure to revenue recognition concepts and finance partnerships</li><li class="leading-relaxed">Experience with SQL, data warehouses, or BI tools</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits & Perks</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Holistic health</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Medical, dental, vision benefits</li><li class="leading-relaxed">Annual wellness stipend</li><li class="leading-relaxed">Mental health support</li><li class="leading-relaxed">Life, STD, LTD Income Insurance Plans</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Work/life blend</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Unlimited PTO</li><li class="leading-relaxed">Generous paid parental leave</li><li class="leading-relaxed">Flexible schedule</li><li class="leading-relaxed">12 Paid US company holidays</li><li class="leading-relaxed">Quarterly personal productivity stipend</li><li class="leading-relaxed">One-time stipend for home office upgrades</li><li class="leading-relaxed">401(k) plan with company match</li><li class="leading-relaxed">Tax Savings Programs</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Continuous learning</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Learning / Education stipend</li><li class="leading-relaxed">Participation in talks and conferences</li><li class="leading-relaxed">Employee Resource Groups</li><li class="leading-relaxed">AI enablement workshops / sessions</li></ul>Backed by prominent investors including Y Combinator, Madrona, Tiger Global, Wing VC and NVIDIA, Deepgram has raised over $215M in total funding. If you're looking to work on cutting-edge technology and make a significant impact in the AI industry, we'd love to hear from you!Deepgram is an equal opportunity employer. We want all voices and perspectives represented in our workforce. We are a curious bunch focused on collaboration and doing the right thing. We put our customers first, grow together and move quickly. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate.We are happy to provide accommodations for applicants who need them.

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.