sphere entertainment

Guest Experience Representative

Custodian - Overnight (Part-Time)

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Custodial Team Lead (Open Availability)

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The Guest Experience Representative will provide personalized guest service and create positive and memorable guest experiences during events. Responsibilities include ensuring venue standards, greeting guests, scanning tickets, assisting with seating, providing assistance to guests with disabilities, answering questions, handling guest issues, communicating deficiencies, and assisting with setup. The role requires excellent communication skills, the ability to handle sensitive situations, and a professional demeanor. The candidate should be comfortable working with large crowds. They must ensure that the designated area is accessible and all emergency exit pathways are clear and accessible prior to opening. They will also work closely with VIP services. The role may also require them to work with the Disabled Services group as necessary. This role requires a flexible schedule, including weekends and holidays.

Manager Custodial Services (Overnight)

<p><span style="font-size: 14pt;">Sphere Entertainment Co. (NYSE: SPHR) is a premier live entertainment and media company. The Company includes Sphere, a next-generation entertainment medium powered by cutting-edge technologies to redefine the future of entertainment. The first Sphere venue in Las Vegas opened in September 2023. In addition, the Company includes MSG Networks, which operates two regional sports and entertainment networks, MSG Network and MSG Sportsnet, as well as a direct-to-consumer and authenticated streaming product, MSG+, delivering a wide range of live sports content and other programming. More information is available at sphereentertainmentco.com.</span></p><p><span style="font-size: 14pt;"><strong>Who are we hiring?</strong></span></p> <p><span style="font-size: 14pt;">Provides personalized guest service and creates positive and memorable guest experiences during events, and pre/post events.</span></p> <p><span style="font-size: 14pt;"><strong>What will you do? </strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ensures, inspects, and makes certain guest environments are up to venue standards and checks designated area to be sure all emergency exit pathways are clear and accessible prior to opening.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Greets and welcomes guests to the venue, scans tickets and assists guests to their seats efficiently and professionally.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Ensures only staff or guests with proper credentials gain access to restricted levels; greets and validates guest entry into premium areas and works closely with VIP Services</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Provides assistance to guests with disabilities by providing wheelchair escorts, distributing Assistive Listening Devices (ALDs), and partnering with the Disabled Services group as necessary.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Informatively answers guests’ questions about event details and venue amenities.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Tracks, communicates, escalates, and follows-up on all guest issues. Coordinates seating relocations as necessary.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Communicates any building deficiencies, Lost and Found items, security concerns, or safety issues to a supervisor. &nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Assists internal departments and third-party vendors with any necessary set-up prior to ingress. &nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Participates in special projects and performs other duties as assigned.</span></li> </ul> <p><span style="font-size: 14pt;"><strong>What do you need to succeed? </strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Excellent hospitality, interpersonal and communication skills. &nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Comfortable handling customer situations in a highly sensitive, heightened, and urgent environment; comfortable working with large crowds.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Maintains a professional manner, presence, and appearance always while on premises/duty. &nbsp; &nbsp;</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Prior Arena/Theatre Guest Services experience as an elevator operator, usher, or ticket taker preferred. &nbsp;</span></li> </ul> <p><span style="font-size: 14pt;"><strong>Special Requirements</strong></span></p> <ul> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be able stand for long periods.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be able to lift up to 25lbs.</span></li> <li style="font-size: 14pt;"><span style="font-size: 14pt;">Must be available to work a flexible schedule including early mornings, evenings, holidays and weekends. </span></li> </ul> <p><span style="font-size: 14pt;">#LI-Onsite</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="title">Hourly Pay Range</div><div class="pay-range"><span>$20</span><span class="divider">—</span><span>$20 USD</span></div></div></div><div class="content-conclusion"><p style="line-height: 1.4;"><span style="font-size: 14pt;">At MSG, we recognize the importance of upskilling employees’ talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here.</span></p> <p style="line-height: 1.4;"><span style="font-size: 14pt;">We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.</span></p></div>

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<em>OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.<br><br></em>
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At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
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OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
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Across our multiple offices globally, we are united by our core principles: <em>We Before Me</em>, <em>Do the Right Thing</em>, and <em>Get Things Done</em>. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
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OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
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<strong>About the Opportunity</strong>
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The Compliance function at OKX is responsible for the overall compliance culture at the company.
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We are a team of risk-minded problem solvers who advise the business on the company’s regulatory obligations and enterprise risk. AML/CTF and Sanctions risk management is a core pillar of our Compliance programme and a key area of risk that we proactively seek to mitigate.
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The position reports directly to the Head of Compliance, OKX International.
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<strong>What You’ll Be Doing</strong>
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Participate, track and monitor compliance reviews and investigations.
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Make determinations and decisions on cases investigated.
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Conduct additional research to ascertain validity of matches/findings.
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Prepare STR materials and draft STR narratives.
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Assist with special projects as needed, with the ability to work in a fast-paced, ever-changing environment.
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Engaging cross-functionally (with groups such as Data, Engineering, Finance, Legal, Product, and Risk) to implement an effective compliance management program in line with the global standards and industry best practices.
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<strong>What We Look For In You&nbsp;</strong>
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Bachelor's degree or equivalent practical experience.
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Knowledge of AML/CFT/Sanctions/KYC and industry best practices.
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Proven ability to work within and meet deadlines in a fast-paced environment.
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Self-motivated, critical thinker and adept at working independently and in a dispersed team environment covering multiple and varied tasks.
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Intuitive, highly ethical and comfortable to question and challenge.
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Strong communication and presentation skills, both verbal and written.
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3+ years experience in conducting AML/KYC related account activity analysis, due-diligence, and investigations in a financial services institution.
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Prior experience working in a multi-national or matrix environment.
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Prior experience working in the crypto industry.
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Familiarity with commonly used AML and Compliance tool(s), such as Chainalysis, World Check, etc.
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 <li class="ace-line ace-line old-record-id-MIygdZr78opg8Dx6teploiWDgKf" data-list="bullet">
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Relevant industry certifications, e.g., CAMS, ICA.
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 </li>
 </ul>
 </div>
 </div>
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 </div>
 <p>
&nbsp;<strong>Perks &amp; Benefits&nbsp;</strong>
</p>
 </div>
 <ul class="list-bullet1">
 <li class="ace-line ace-line old-record-id-Gb04dtjtMoHmldxfAjXuI6P4snC" data-list="bullet">
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Competitive total compensation package
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L&amp;D programs and education subsidy for employees' growth and development
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Various team building programs and company events
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Wellness and meal allowances
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 <li class="ace-line ace-line old-record-id-doxusfCPfNQIPMLDddcFHLcCJRC" data-list="bullet">
Comprehensive healthcare schemes for employees and dependants
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More that we love to tell you along the process!
</li>
 </ul>
 </div>
 </div>
 </div>
 </div>

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