Sportradar

Client Support Specialist

Senior Operations Lead – Live Sports Data Production (m/f/d)

Senior Operations Lead – Live Sports Data Production

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Synergy Sports, a Sportradar company, is a global sports technology company serving elite basketball and baseball markets with video-supported analytics. As a Client Support Specialist, you will be the frontline connection, helping clients succeed, resolving issues, and strengthening partnerships. This role combines customer service excellence, technical curiosity, and a passion for sports to deliver fast, accurate, and friendly support in a dynamic, high-tech environment.

Junior Accountant

ABOUT US:Synergy Sports is a global company that serves the elite basketball and baseball markets around the world via a suite of services. Synergy on-demand video-supported basketball and baseball analytics are utilized by all aspects of professional and collegiate organizations from coaching staffs to GMs.As a frontline connection between the company and our clients, you will help them succeed, resolving issues with confidence, and strengthening long-term partnerships. You’ll combine customer service excellence, technical curiosity, and a passion for sports to deliver fast, accurate, and friendly support.This is an ideal opportunity for someone who loves sports, is energized by problem-solving, and wants to grow their career in a dynamic, high-tech environment.THE CHALLENGE:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as the primary point of contact for inbound and outbound client communications (calls, emails, and tickets).</li><li class="leading-relaxed">Develop a deep understanding of the company’s products, data feeds, APIs, and tools to deliver accurate, solution-focused support.</li><li class="leading-relaxed">Troubleshoot issues by researching, replicating, and documenting findings; escalate using ITSM platforms (e.g., Jira, ServiceNow) when needed.</li><li class="leading-relaxed">Proactively assess client needs and provide guidance, best practices, and alternative solutions.</li><li class="leading-relaxed">Maintain high customer satisfaction through timely responses, clear communication, and a client-first mindset.</li><li class="leading-relaxed">Support internal initiatives, special projects, and process improvements as assigned.</li></ul>ABOUT YOU:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in customer support, technical support, or another client-facing role.</li><li class="leading-relaxed">Excellent written and verbal communication skills with strong attention to detail.</li><li class="leading-relaxed">A passion for sports—the ideal candidate follows major leagues and understands the rhythm of the sports calendar.</li><li class="leading-relaxed">Strong analytical and problem-solving skills; ability to troubleshoot issues logically.</li><li class="leading-relaxed">Proficiency with Windows and macOS.</li><li class="leading-relaxed">Ability to multitask effectively in a fast-paced environment.</li><li class="leading-relaxed">Flexibility to work nights, weekends, and holidays to support global clients.</li><li class="leading-relaxed">Preferred: experience working with APIs, data integrations, and ITSM tools such as Jira or ServiceNow.</li></ul>KEY COMPETENCIES:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Customer Service Excellence</li><li class="leading-relaxed">Technical Troubleshooting</li><li class="leading-relaxed">Active Listening & Empathy</li><li class="leading-relaxed">Clear and Professional Communication</li><li class="leading-relaxed">Time Management & Prioritization</li></ul>WORK SCHEDULE:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Shifts may include 2:00 PM–10:00 PM</li><li class="leading-relaxed">Coverage spans 7 days per week</li><li class="leading-relaxed">Monthly schedules are provided in advance</li></ul>OUR OFFER:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">*A collaborative environment with colleagues from all over the world (Offices in Europe, Asia and US) including various social events and teambuilding*.</li><li class="leading-relaxed">*Flexibility* *to manage your workday and tasks with autonomy.*</li><li class="leading-relaxed">*A balance of structure and autonomy to tackle your daily tasks.*</li><li class="leading-relaxed">*Vibrant* *and inclusive community, including Women in Tech and Pride groups which welcome all participants.*</li><li class="leading-relaxed">*Global Employee Assistance Programme*.</li><li class="leading-relaxed">Calm and Reulay app (leading well-being apps designed to support focus, quality rest, mindfulness, and long-term mental resilience).</li><li class="leading-relaxed">Online training videos.</li></ul>While we appreciate the flexibility and benefits of working from home, we strongly believe that coming together in person fosters stronger connections, encourages collaboration, and drives innovation—both as individuals and as a company. The energy, shared ideas, and team support we experience in the office strengthen the foundation of our success and culture. For this reason, we are an office-first business operating on a hybrid model, with team members working in the office three days a week to build relationships, exchange ideas, and grow together.OUR RECRUITMENT PROCESS:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">*Initial Screening:* *A quick chat with our Talent Acquisition Partner to understand your background and expectations.*</li><li class="leading-relaxed">*Two Technical Interviews:* *Meet with the Technical team and later with the Hiring Manager to dive into your solution, as also discuss team fit.*</li><li class="leading-relaxed">*Onsite Interview:* *Meet with the local team and tour our local office for a final meet and greet.*</li><li class="leading-relaxed">*Finals Steps:* *Receive feedback and, if successful, an offer!*</li></ul>Pay: $21.63 HR

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This VP, Infrastructure role at a leading interactive entertainment company involves leading teams to design, build, and evolve core infrastructure, including global network backbone, multi-cloud architecture (AWS/Azure/GCP), identity and access management, and backend engineering for enterprise SaaS. The role also covers internal developer platforms, developer enablement tools like Perforce/GitHub/Jenkins, and technical governance for AI and emerging technologies. This position requires deep technical leadership and significant organizational influence, focusing on technical excellence and operating as a business partner.

Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our products are designed for console gaming systems, PC, and mobile, including smartphones and tablets. We deliver our products through physical retail, digital download, online platforms, and cloud streaming services. For more information, visit

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are:</h2>Headquartered in New York City, a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. We develop and publish products principally through Rockstar Games, 2K, and Zynga. Our strategy is to create hit entertainment experiences, delivered on every platform relevant to our audience through a variety of sound business models. Our pillars - creativity, innovation, and efficiency - guide us as we strive to create the highest quality, most captivating experiences for our consumers. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO. For more corporate and product information please visit our website at <a href="http://www.take2games.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">http://www.take2games.com</a>.While our offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">The Challenge:</h2>Your scope covers the core infrastructure stack: the global network backbone, cloud architecture across AWS/Azure/GCP, identity and access management, and the backend engineering of our enterprise SaaS portfolio. You'll lead the teams that design, build, and evolve these systems.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">More specifically:</h3>Network and connectivity includes WAN/LAN architecture, SD-WAN, wireless engineering, and zero-trust segmentation. You'll own the design principles; operations will handle day-to-day monitoring.Cloud and compute covers landing zone architecture, IaC standards, FinOps discipline, and hybrid infrastructure strategy. You'll define how we use cloud, not just that we use it.Identity and directory services means Active Directory, Entra ID, SSO federation, and PKI. You own the source of truth for access across the enterprise.Internal developer platform (IDP) is where platform product management meets platform engineering. You’ll shape the self-service capabilities that let internal teams provision infrastructure, deploy workloads, and consume shared services without bottlenecks. This means leading the roadmap, not just the operations.Developer enablement stack includes the tools that power how our studios build games: Perforce, GitHub, Jenkins, and similar version control, CI/CD, and build infrastructure. You’ll ensure these systems are reliable, scalable, and well-integrated so development teams can focus on creating rather than fighting their tools.SaaS application ecosystem covers backend configuration and integration architecture for Microsoft 365, Google Workspace, Slack, Zoom, Atlassian, and the many other tools that enable diverse teams across the business. You manage the tenant layer: security policies, API governance, license optimization, and the integrations that tie these platforms together. Not helpdesk, but engineering.AI and emerging technology requires technical governance for generative AI tools. You'll work closely with InfoSec and Legal to enable these capabilities safely, balancing innovation with data protection.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why This Role Matters</h3>The platform vision we're pursuing only works if infrastructure is something people trust and choose to use. That requires technical excellence, obviously. But it also requires someone who can operate as a partner to the business: not a gatekeeper, not a bottleneck, but a builder of capabilities that make other teams more effective.If you've been waiting for a role where you can combine deep technical leadership with real organizational influence, this is it.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You Bring:</h2>You've spent 15+ years building infrastructure at scale, with real depth in cloud architecture, networking, and identity systems. You've led engineering teams and know the difference between keeping lights on and building something that compounds in value over time.But technical depth alone won't be enough here. Take-Two's structure means you'll work with stakeholders who have very different priorities, timelines, and appetites for change. Some will want to adapt quickly; others will need convincing. You'll need the emotional intelligence to navigate these relationships with patience and empathy, listening carefully, building trust, and finding common ground without compromising on what matters. We value excellence, teamwork, and kindness, and we expect leaders to model all three.The right person for this role has genuine curiosity about how infrastructure enables creative work, not just how it functions technically. Can translate complex technical decisions into business terms that non-technical leaders understand. Builds teams that are rigorous and collaborative, not territorial, and creates environments where people feel supported and can do their best work. Knows when to set standards and when to accommodate exceptions. Leads with humility, gives credit generously, and handles disagreement with respect. Has a point of view on AI infrastructure that's grounded in practical risk management, not hype.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Offer You:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Great Company Culture. Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.</li><li class="leading-relaxed">Growth: As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.</li><li class="leading-relaxed">Work Hard, Play Hard. Our employees bond, blow-off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.</li><li class="leading-relaxed">Benefits. Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in-house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!</li><li class="leading-relaxed">Perks. Fitness allowance, employee discount programs, free games & events and stocked pantries.</li></ul>Please be aware that Take-Two does not conduct job interviews or make job offers over third-party messaging apps such as Telegram, WhatsApp, or others. Take-Two also does not engage in any financial exchanges during the recruitment or onboarding process, and the Company will never ask a candidate for their personal or financial information over an app or other unofficial chat channel. Any attempt to do so may be the result of a scam or phishing exercise. Take-Two’s in-house recruitment team will only contact individuals through their official Company email addresses (i.e., via a take2games.com email domain). If you need to report an issue or otherwise have questions, please contact Careers@take2games.comAs an equal opportunity employer, Take-Two Interactive Software, Inc. (“Take-Two”) is committed to fostering and celebrating the diverse thoughts, cultures, and backgrounds of its talent, partners, and communities throughout its organization. Consistent with this commitment, Take-Two does not discriminate or retaliate against any employee or job applicant because of their race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, and genetic information (including family medical history), or on the basis of any other trait protected by applicable law. If you need to report a concern or have questions regarding Take-Two’s equal opportunity commitment, please contact Careers@take2games.com.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Client Support Specialist

Senior Operations Lead – Live Sports Data Production (m/f/d)

Senior Operations Lead – Live Sports Data Production (m/f/d)

Senior Operations Lead – Live Sports Data Production

Working Student Sports Data Operator (m/f/d)

Senior Data Analyst

Product Manager, Broadcast Content & Automation

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Job Details