Sportradar

Staff Engineer (m/f/d)

Camera Operator

Synergy Sports Showcase Softball/Baseball Video Scouts

We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business. Sportradar‘s Sports Virtualisation unit in Bremen, Germany, develops innovative technology for new ways to engage with sports. This includes computer vision for real-time rendering of statistics and virtual ads, and skeletal tracking for virtual recreations of sports events. We collaborate with top leagues to increase fan engagement for future products.

<p class="my-4 text-gray-700 leading-relaxed">Sportradar‘s Sports Virtualisation unit located in Bremen, Germany, develops innovative and disruptive technology to enable the transition from traditional sports media consumption to new ways to engage with sports.The latest computer vision technology is key to allowing real-time rendering of statistics and virtual ads on top of broadcasts. It also enables the use of skeletal tracking data to render virtual recreations of sports events and transform the way they are experienced. Together with the top leagues and federations around the globe, we are working on our vision for a range of products to increase fan engagement for the world of tomorrow.</p><p class="my-4 text-gray-700 leading-relaxed">We are seeking a highly skilled and experienced Staff Engineer to join our dynamic team. We are seeking for someone with a strong background in software development with C++, C#, or Java, and will be proficient in public cloud providers like AWS. This role involves working closely with various development teams on our sports media and sports betting products, including augmented video streaming, and interactive applications for fan engagement in sports, utilising modern 3D engines like Unreal 5 and Unity. The Staff Engineer will play a crucial role in supporting architectural decisions, driving product implementation and deployment, and guiding development teams with best practices in software engineering.</p><p class="my-4 text-gray-700 leading-relaxed">This is a hybrid Bremen-based role with three office days per week!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">KEY RESPONSIBILITIES</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Architectural Support:</strong> Collaborate with development teams to design and implement robust, scalable, and efficient architectures for our sports media products.</li><li class="leading-relaxed"><strong>Hands-On Development:</strong> Engage in hands-on coding and development to drive the implementation of key product features and functionalities.</li><li class="leading-relaxed"><strong>Deployment:</strong> Oversee the CI/CD process, ensuring smooth and efficient delivery of products using AWS native services.</li><li class="leading-relaxed"><strong>Best Practices:</strong> Guide development teams in adopting best practices in software engineering, including code reviews, testing, and documentation.</li><li class="leading-relaxed"><strong>Mentorship:</strong> Provide mentorship and technical guidance to junior engineers, fostering a culture of continuous learning and improvement.</li><li class="leading-relaxed"><strong>Collaboration:</strong> Work closely with cross-functional teams, including product management, design, and operations, to ensure alignment and successful delivery of products.</li><li class="leading-relaxed"><strong>Innovation:</strong> Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements and innovations to enhance our products.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">YOUR PROFILE:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">At least 6 years of experience in software development, with a focus on C++, C#, or Java.</li><li class="leading-relaxed">Past experience as a Software Architect or Staff Engineer in a Game Development environment.</li><li class="leading-relaxed">Proven experience with AWS native services, including EC2, S3, ECS, and RDS.</li><li class="leading-relaxed">Demonstrated ability to lead and mentor development teams.</li><li class="leading-relaxed">Excellent problem-solving skills and the ability to think critically and creatively.</li><li class="leading-relaxed">Strong communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.</li><li class="leading-relaxed">Good experience of modern 3D engines like Unreal 5 and Unity.</li><li class="leading-relaxed">Experience with video streaming technology</li><li class="leading-relaxed">Familiarity with DevOps practices and tools.</li><li class="leading-relaxed">English Language (fluent) and German is considered a plus</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Global Company Pension Plan: Financial security for your future.</li><li class="leading-relaxed">Health & Fitness: Access to company fitness offers and health management resources.</li><li class="leading-relaxed">Fresh Fruit & Coffee: Keep your energy up throughout the day.</li><li class="leading-relaxed">Team Events: Regular gatherings to unwind, connect, and celebrate wins.</li><li class="leading-relaxed">Freedom to Innovate: Have an idea? We empower you to implement it.</li><li class="leading-relaxed">International Footprint: Tap into Sportradar AG’s extensive global network and resources.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Application Process</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Initial Chat with TA Team: We’ll get to know each other, discuss your background, and align on mutual expectations.</li><li class="leading-relaxed">Technical Interview with Hiring Manager and Staff Engineer: Dive deeper into your experience, problem-solving approach, and technical fit.</li><li class="leading-relaxed">Culture Day: Spend time on-site tackling a real-world coding challenge with the team, experiencing our environment firsthand.</li></ul><p class="my-4 text-gray-700 leading-relaxed">If you love challenges and want to shape the future of virtual sports, apply directly through our homepage with your salary requirements. We look forward to meeting you!</p><p class="my-4 text-gray-700 leading-relaxed"><em>At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) – we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!</em></p>

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Nice

Implementation - Professional Services Engineer, CX

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The Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients to understand their needs, provide consultative support, and deliver cutting-edge solutions.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">So, what’s the role all about?</h2><p class="my-4 text-gray-700 leading-relaxed">The Professional Services Engineer is a customer-facing, billable role responsible for delivering specialized expertise and solutions for NICE products and services. This includes implementing, configuring, and optimizing AI-driven applications, such as chatbots, knowledge assistants, and other CXone digital solutions, for enterprise contact centers. The position combines technical and business responsibilities, requiring engagement with clients to understand their needs, provide consultative support, and deliver cutting-edge solutions.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How will you make an impact?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Technical Implementation:</li><li class="leading-relaxed">Configure, program, and develop NICE CXone solutions, including AI, NLU, ACD, IVR, ASR, and CRM integrations.</li><li class="leading-relaxed">Lead the design and development of multiple AI and bot applications, ensuring alignment with customer requirements and industry best practices.</li><li class="leading-relaxed">Optimize and maintain multiple AI bots, including both generative and legacy models.</li><li class="leading-relaxed">Implement and enhance AI-driven services such as knowledge assistant engines and conversational intelligence.</li><li class="leading-relaxed">Project Management:</li><li class="leading-relaxed">Collaborate with project managers to design and oversee end-to-end project rollouts.</li><li class="leading-relaxed">Manage system lifecycle development, change control processes, and risk analysis for enterprise solutions.</li><li class="leading-relaxed">Ensure seamless project execution through inter-departmental coordination and clear communication.</li><li class="leading-relaxed">Business Consulting:</li><li class="leading-relaxed">Provide subject matter expertise on NICE CXone digital products and AI solutions during client consultations.</li><li class="leading-relaxed">Conduct business analysis to assess user needs, design tailored solutions and provide industry guidance.</li><li class="leading-relaxed">Promote the use of AI tools to enhance decision-making and operational efficiency across business units.</li><li class="leading-relaxed">Leadership and Mentorship:</li><li class="leading-relaxed">Mentor and lead project teams, sharing expertise and fostering a collaborative environment.</li><li class="leading-relaxed">Develop documentation and processes for emerging digital products from R&D teams.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Have you got what it takes?</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in technical (e.g., Computer Science, Information Systems, Electrical Engineering) or business field (e.g., Marketing, MIS) or equivalent work experience.</li><li class="leading-relaxed">5+ years of professional experience, with 1+ years in digital channels or AI/Bot software applications preferred.</li><li class="leading-relaxed">Proven expertise in:</li><li class="leading-relaxed">Technical configuration and programming of AI and contact center technologies.</li><li class="leading-relaxed">CRM integrations, APIs, and other ecosystem technologies.</li><li class="leading-relaxed">Best practices for contact center operations and KPIs.</li><li class="leading-relaxed">Familiarity with:</li><li class="leading-relaxed">Generative AI models, NLU techniques, and automation principles.</li><li class="leading-relaxed">Industry trends and emerging technologies in AI and digital customer engagement.</li><li class="leading-relaxed">Desired personal traits:</li><li class="leading-relaxed">Analytical and inquisitive mindset.</li><li class="leading-relaxed">Team-oriented with strong interpersonal skills.</li><li class="leading-relaxed">Early adopter of innovative technologies.</li><li class="leading-relaxed">Strong sense of accountability and ownership.</li><li class="leading-relaxed">Professional communication, behavior and demeanor.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What’s in it for you?</h2><p class="my-4 text-gray-700 leading-relaxed">Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Enjoy NICE-FLEX!</h2><p class="my-4 text-gray-700 leading-relaxed">At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.</p><p class="my-4 text-gray-700 leading-relaxed">Requisition ID: 6716</p><p class="my-4 text-gray-700 leading-relaxed">Reporting into: Tech Manager</p><p class="my-4 text-gray-700 leading-relaxed">Role Type: Individual Contributor</p>

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