Sporty

IN Associate - Customer Success (Mumbai)

Performance Marketing Manager - PPC

SEO Manager

Technical Director

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Associate – Content Operations

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Automation & Endpoint Management Engineer

Our talented Customer Success Team is responsible for all initial touch interaction with our Customers, educating them on our Sporty products and how they can make the Customer journey most rewarding. We have fostered a healthy, positive and collaborative remote environment for our CS Team and are looking for bright individuals to join them for a rewarding career. We are passionate about caring for our Customers, encouraging excellent communication skills and resolving issues with logical reasoning. We ensure we are up to date with our latest product developments in the Sporty ecosystem so we are able to offer the best experience.

Threat Detection Engineer (Cloud/Container)

<p class="my-4 text-gray-700 leading-relaxed">Our talented Customer Success Team is responsible for all initial touch interaction with our Customers, educating them on our Sporty products and how they can make the Customer journey most rewarding. We have fostered a healthy, positive and collaborative remote environment for our CS Team and are looking for bright individuals to join them for a rewarding career. We are passionate about caring for our Customers, encouraging excellent communication skills and resolving issues with logical reasoning. We ensure we are up to date with our latest product developments in the Sporty ecosystem so we are able to offer the best experience.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We Are</h2><p class="my-4 text-gray-700 leading-relaxed">Sporty Group is a consumer internet and technology business with an unrivalled sports media, gaming, social and fintech platform, which serves millions of daily active users across the globe via technology and operations hubs in more than 10 countries and 3 continents.</p><p class="my-4 text-gray-700 leading-relaxed">The recipe for our success is to discover intelligent and energetic people, who are passionate about our products and serving our users and attract and retain them with a dynamic and flexible work life, which empowers them to create value and rewards them generously based upon their contribution.</p><p class="my-4 text-gray-700 leading-relaxed">We have already built a capable and proven team of 450+ high achievers from a diverse set of backgrounds and we are looking for more talented individuals to drive further growth and contribute to the innovation, creativity and hard work that currently serves our users further via their grit and innovation.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Handle customer queries via our social media channels (Twitter, Facebook, Instagram), web chat and email in a polite, professional manner</li><li class="leading-relaxed">Educate current and potential customers with product, process and service information</li><li class="leading-relaxed">Qualify and troubleshoot customer queries, providing a suitable and satisfactory solution</li><li class="leading-relaxed">Identify and escalate priority issues to your Team Leader and Ops Team</li><li class="leading-relaxed">Maintain accurate customer records</li><li class="leading-relaxed">Actively participate in Team meetings</li><li class="leading-relaxed">Participate in coaching sessions with our Customer Service Manager</li><li class="leading-relaxed">Adhere to internal policies and procedures</li><li class="leading-relaxed">Adhere to shift schedules</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">English fluency both verbal and written</li><li class="leading-relaxed">1+ years of general experience in a Customer Support or similar role</li><li class="leading-relaxed">Contemporary computer literacy and typing skills</li><li class="leading-relaxed">An excellent communicator</li><li class="leading-relaxed">Able to work well under pressure</li><li class="leading-relaxed">Able to work productively in an autonomous environment</li><li class="leading-relaxed">A fast learner who is able to work with set targets</li><li class="leading-relaxed">Working flexibly on a day and night shift system (including national holidays and weekends)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Annual Performance Bonus</li><li class="leading-relaxed">Night Shift Allowance</li><li class="leading-relaxed">Overtime Payment</li><li class="leading-relaxed">Referral Hire Bonus</li><li class="leading-relaxed">Health and Life Insurance</li><li class="leading-relaxed">IT Asset provided</li><li class="leading-relaxed">5 days working</li><li class="leading-relaxed">Paid leaves of 21 days (excluding 12 public holidays)</li><li class="leading-relaxed">Team fun activities</li><li class="leading-relaxed">Quarterly Team Outings</li><li class="leading-relaxed">Highly talented, dependable co-workers in a global, multicultural organization</li><li class="leading-relaxed">Our teams are small enough for you to be impactful</li><li class="leading-relaxed">Our business is globally established and successful, offering stability and security to our Team Members</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Mission</h2><p class="my-4 text-gray-700 leading-relaxed">Our mission is to be an everyday entertainment platform for everyone</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our Operating Principles</h2><p class="my-4 text-gray-700 leading-relaxed">1.  Create Value for Users</p><p class="my-4 text-gray-700 leading-relaxed">2.  Act in the Long-Term Interests of Sporty</p><p class="my-4 text-gray-700 leading-relaxed">3.  Focus on Product Improvements & Innovation</p><p class="my-4 text-gray-700 leading-relaxed">4.  Be Responsible</p><p class="my-4 text-gray-700 leading-relaxed">5.  Preserve Integrity & Honesty</p><p class="my-4 text-gray-700 leading-relaxed">6.  Respect Confidentiality & Privacy</p><p class="my-4 text-gray-700 leading-relaxed">7.  Ensure Stability, Security & Scalability</p><p class="my-4 text-gray-700 leading-relaxed">8.  Work Hard with Passion & Pride</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Interview Process</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">On-site 30 min Aptitude Test</li><li class="leading-relaxed">On-site screening with our Talent Acquisition Team</li><li class="leading-relaxed">On-site 20 min writing test</li><li class="leading-relaxed">On-site interview loop with 2 x CS Team Members (30 mins each)</li><li class="leading-relaxed">Followed by an offer discussion on the same day</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Working at Sporty</h2><p class="my-4 text-gray-700 leading-relaxed">The top-down mentality at Sporty is high performance-based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.</p><p class="my-4 text-gray-700 leading-relaxed">Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.</p><p class="my-4 text-gray-700 leading-relaxed">As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.</p><p class="my-4 text-gray-700 leading-relaxed">We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.</p>

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As an SMB Account Executive, you will drive company growth by selling new business within an assigned territory to homecare agency owners, executives, and administrators. You will manage the full sales cycle from prospecting to close, requiring both sales rigor and empathy. This hybrid role, based in our New York City HQ three days a week, also involves travel to customer sites. We seek driven individuals with strong relationship-building skills, system of record sales ability, and customer relatability, blending data-driven performance with curiosity and problem-solving.

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<p class="my-4 text-gray-700 leading-relaxed">HHAeXchange is the leading technology platform for home and community-based care. Founded in 2008, HHAeXchange was born out of an idea to create a fully comprehensive end-to-end homecare solution to help people who are aging or have disabilities thrive in their homes and communities. Our employees are passionate about transforming the healthcare space by building the only homecare ecosystem that fully connects patients, personal care providers, managed care organizations, and states.</p><p class="my-4 text-gray-700 leading-relaxed">As an SMB Account Executive, you will be pivotal to company growth by selling new business within your assigned territory to homecare agency owners, executives, and administrators. You will own the full sales cycle from prospecting to close, demonstrating both the sales rigor and the empathy needed to connect with mission-driven agency leaders.</p><p class="my-4 text-gray-700 leading-relaxed">We are looking for driven individuals, with excellent relationship-building and interpersonal skills, who bring a combination of system of record sales ability and customer relatability. The right candidate blends data-driven sales performance with curiosity, problem-solving, and genuine empathy for the challenges our customers face.</p><p class="my-4 text-gray-700 leading-relaxed">This is a hybrid role based out of our NYC HQ, requiring in-office presence three days per week (8:30am – 5:30pm). In addition, candidates must be able to travel to customer sites as needed within their assigned territory, which may include day trips and overnight travel.</p><p class="my-4 text-gray-700 leading-relaxed">To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily with or without reasonable accommodations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Essential Job Duties</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible for driving new business logos, while meeting or exceeding monthly revenue quotas</li><li class="leading-relaxed">Ability to lead all aspects of the sales cycle including prospecting, sales, qualification, discovery, online software demonstration, negotiation, and close</li><li class="leading-relaxed">Maintain a high level of outbound lead generation through cold calling and strategic outreach with consistent ability to hit KPI metrics</li><li class="leading-relaxed">Lead discovery calls and demos to understand the business challenges and goals of potential customers</li><li class="leading-relaxed">Work cross-functionally and collaboratively with related departments (Sales Enablement, Marketing, Implementation, Customer Success, etc.)</li><li class="leading-relaxed">Provide insightful feedback from prospect conversations to product, sales, and marketing leadership</li><li class="leading-relaxed">Demonstrate a consistent attention to detail in accurate sales forecasting</li><li class="leading-relaxed">Drive sales with a solution-oriented, consultative approach</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Other Job Duties</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Other duties as assigned by supervisor or HHAeXchange leader.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Travel Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Travel 10-25%, including overnight travel</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Education, Experience, Certifications and Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-5 years of experience in a full cycle sales role selling a SaaS product required.</li><li class="leading-relaxed">Proven track record of quota achievement in a new business, outbound sales role.</li><li class="leading-relaxed">Self-starter comfortable with a fast-paced environment, demonstrating a willingness to learn/ramp quickly and be a creative problem solver.</li><li class="leading-relaxed">Strong ownership attitude from prospecting and demonstrations to negotiations and closing.</li><li class="leading-relaxed">You embody a growth mindset and seek out opportunities to constantly learn and grow. Extreme curiosity about the product, the industry, and your customer’s businesses.</li><li class="leading-relaxed">Currently residing in NYC Metro Area with the ability to be in our NYC office 3-days per week on a hybrid working schedule.</li><li class="leading-relaxed">Ability and desire to travel to visit customers for in-person demonstrations and “door knocking”, and representation at industry conferences.</li><li class="leading-relaxed">“Do What It Takes” mentality - You are proactive and take initiative to drive and cultivate new creative solutions. Prospecting often takes 200-250 outbound calls per week.</li></ul><p class="my-4 text-gray-700 leading-relaxed">The base salary for this US-based, full-time, and exempt position is $110,000, not including variable compensation. An employee’s exact starting salary will be based on various factors including but not limited to experience, education, training, merit, location, and the ability to exemplify the HHAeXchange core values.</p><p class="my-4 text-gray-700 leading-relaxed">This is a benefits-eligible position. HHAeXchange offers competitive health plans, paid time-off, company paid holidays, 401K retirement program with a Company elected match, including other company sponsored programs.</p><p class="my-4 text-gray-700 leading-relaxed">HHAeXchange is an equal-opportunity employer. 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