Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

Sprinkler

Product Manager

Senior Product Engineer

Strategic Account Executive

Project Manager - Lead

Product Security Engineer

Senior Recruiter - SaaS

Associate -ML Services

Lead Project Manager - CCaaS

Lead Implementation Consultant

Sprinklr is a leading enterprise software company focused on unified customer experience management. This Product Manager role involves owning the full product lifecycle for a module, from requirements to market launch, collaborating with design and engineering teams. The role also includes working with senior PMs on cross-platform strategy, acting as a product consultant for global brands, and leveraging product usage data to identify pain points and improve adoption. The position requires strong analytical skills, strategic thinking, and cross-functional collaboration.

Chief of Staff to CTO

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Job Description</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will start with owning a small module, responsible for the entire lifecycle of the product starting from requirements gathering, working with designers to get the designs done, working with engineering to ensure timely development and then go to market of the same, including support and delivery.</li><li class="leading-relaxed">Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.</li><li class="leading-relaxed">Work as a product consultant, talk to some of the largest brands out there, understand their business use cases and then configure the Sprinklr product for them to ensure they are able to solve their business problems in an optimal manner using Sprinklr product</li><li class="leading-relaxed">Use product usage data to understand customer pain points and recommend possible solutions to the product team</li><li class="leading-relaxed">Work as a team to understand product adoption by various brands and establish standard practices to improve adoption</li><li class="leading-relaxed">Working with other PMs, Senior PMs, to create a cross platform product strategy, giving you an early exposure of other products in Sprinklr.</li><li class="leading-relaxed">Drive cross-platform strategy with fellow PMs to deliver a seamless agent experience</li><li class="leading-relaxed">Act as a product consultant to global brands — turning CX use cases into configurable AI workflows</li><li class="leading-relaxed">Mine usage data and work with engineering to tune LLM prompts, RAG pipelines, and guardrails</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Hands on to analyse data quickly to reach relevant insights and understand client needs and map them to concrete solutions</li><li class="leading-relaxed">Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management</li><li class="leading-relaxed">Skilled at working effectively with cross functional teams in a matrix organization</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why You'll Love Sprinklr:</h2>We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">EEO - Our philosophy:</h2>Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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Resolver

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Winzo

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smarsh

Senior Technical Product Manager

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Level AI, a Series C startup, is seeking a Sr. Backend Engineer - Analytics to join their team in Noida. This role focuses on revolutionizing customer engagement by transforming contact centers into strategic assets using an AI-native platform. The engineer will leverage advanced technologies like Large Language Models to extract deep insights from customer interactions, providing actionable intelligence to enhance customer experience and drive growth. The position requires designing and implementing analytical platforms, developing data warehouse schemas, overseeing data propagation, and ensuring scalable architectural designs.

Senior Frontend Engineer

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Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionises customer engagement by transforming contact centres into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organisations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Competencies:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data Modelling: Skilled in designing data warehouse schemas (e.g., star and snowflake schemas), with experience in fact and dimension tables, as well as normalization and denormalization techniques.</li><li class="leading-relaxed">Data Warehousing & Storage Solutions: Proficient with platforms such as Snowflake, Amazon Redshift, Google BigQuery, and Azure Synapse Analytics.</li><li class="leading-relaxed">ETL/ELT Processes: Expertise in ETL/ELT tools (e.g., Apache NiFi, Apache Airflow, Informatica, Talend, dbt) to facilitate data movement from source systems to the data warehouse.</li><li class="leading-relaxed">SQL Proficiency: Advanced SQL skills for complex queries, indexing, and performance tuning.</li><li class="leading-relaxed">Programming Skills: Strong in Python or Java for building custom data pipelines and handling advanced data transformations.</li><li class="leading-relaxed">Data Integration: Experience with real-time data integration tools like Apache Kafka, Apache Spark, AWS Glue, Fivetran, and Stitch.</li><li class="leading-relaxed">Data Pipeline Management: Familiar with workflow automation tools (e.g., Apache Airflow, Luigi) to orchestrate and monitor data pipelines.</li><li class="leading-relaxed">APIs and Data Feeds: Knowledgeable in API-based integrations, especially for aggregating data from distributed sources.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities -</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and implement analytical platforms that provide insightful dashboards to customers.</li><li class="leading-relaxed">Develop and maintain data warehouse schemas, such as star schemas, fact tables, and dimensions, to support efficient querying and data access.</li><li class="leading-relaxed">Oversee data propagation processes from source databases to warehouse-specific databases/tools, ensuring data accuracy, reliability, and timeliness.</li><li class="leading-relaxed">Ensure the architectural design is extensible and scalable to adapt to future needs.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirement -</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Qualification: B.E/B.Tech/M.E/M.Tech/PhD from tier 1 Engineering institutes with relevant work experience with a top technology company.</li><li class="leading-relaxed">3+ years of Backend and Infrastructure Experience with a strong track record in development, architecture and design.</li><li class="leading-relaxed">Hands-on experience with large-scale databases, high-scale messaging systems and real-time Job Queues.</li><li class="leading-relaxed">Experience navigating and understanding large scale systems and complex code-bases, and architectural patterns.</li><li class="leading-relaxed">Proven experience in building high-scale data platforms.</li><li class="leading-relaxed">Strong expertise in data warehouse schema design (star schema, fact tables, dimensions).</li><li class="leading-relaxed">Experience with data movement, transformation, and integration tools for data propagation across systems.</li><li class="leading-relaxed">Ability to evaluate and implement best practices in data architecture for scalable solutions.</li></ul>Nice to have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Google Cloud, Django, Postgres, Celery, Redis.</li><li class="leading-relaxed">Some experience with AI Infrastructure and Operations.</li></ul>

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