Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

Sprinkler

Renewals Account Manager

Senior Product Engineer - Frontend

Director of Machine Learning

Technical Services Manager

Commercial Account Executive- West

Engagement Manager

Recruitment Coordinator (On Contract)

Large Enterprise Account Executive

CCaaS Architect Lead -Americas

The Renewals Account Manager collaborates with Sales & Customer Success, overseeing the renewal process for accounts within their territory. This role involves negotiating contract renewals, developing strategies to maximize value, identifying customer needs, and driving on-time renewal closure. The manager monitors customer health metrics, documents renewal steps, and accurately forecasts, partnering with Sales and Customer Success to ensure customer value achievement and product adoption.

Partnership Director - Alliances, Channel and Ecosystem

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2>The RoleThe Renewals Account Manager collaborates with Sales & Customer Success and is accountable for the renewal process for the account base across their territory. Typically, in this role you are responsible for a variety of larger, more complex accounts/territories in partnership with Field Sales.In this role you can expect to...<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Negotiate all facets of contract renewals using sound commercial judgment.</li><li class="leading-relaxed">Develop and deliver win/win negotiation strategies that maximise contract value while protecting and enhancing the customer relationship and the value they are realising from Sprinklr.</li><li class="leading-relaxed">Identify customer needs and demonstrate strong account management capabilities to drive on-time renewal closure. Identify areas of license expansion and potential renewal risk weekly.</li><li class="leading-relaxed">Maintain a good understanding of Sprinklr licensing models to provide both sales and customers assistance in licensing discussions.</li><li class="leading-relaxed">Monitor customer health metrics to proactively identify and communicate risks. Work cross functionally to develop risk mitigation strategies and drive appropriate actions</li><li class="leading-relaxed">Document all renewal steps, in accordance with Renewal Guidelines, clearly in SFDC/Clari systems</li><li class="leading-relaxed">Engage customers in conversations around renewal readiness, timing and general customer needs.</li><li class="leading-relaxed">Connect with customers on multi-year contracts via direct and indirect communication to ensure continued engagement and customer value realisation.</li><li class="leading-relaxed">Adhere to and execute on Renewals Management priorities, expectations and programs</li><li class="leading-relaxed">Create, present, and negotiate renewal proposal(s) and options throughout post sales process.</li><li class="leading-relaxed">Work with Legal, Deals Desk and Sales Operations to resolve complex issues regarding approval and finalization of executable order form.</li><li class="leading-relaxed">Forecast accurately utilising Renewal & Forecast Guidelines</li><li class="leading-relaxed">Partner with our Sales and Customer Success organisation to review customer value achievement & product adoption.</li></ul>What We Are Looking For:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to perform under pressure & within a fast-paced, hyper growth culture</li><li class="leading-relaxed">Fluency in German and English Mandatory.</li><li class="leading-relaxed">Team player mindset with a track record of building positive relationships with peers and cross-functional partners.</li><li class="leading-relaxed">Excellent customer management skills; including sales, account management, and customer service.</li><li class="leading-relaxed">Creative problem-solving skills taking personal initiative to identify areas of process improvement and efficiency.</li><li class="leading-relaxed">Demonstrated strong work ethic and consistent quota achievement.</li><li class="leading-relaxed">Proactive approach with strong attention to detail, time management and organization</li><li class="leading-relaxed">Excellent written and verbal communication skills</li><li class="leading-relaxed">Growth mindset who always keeps our customers’ success at the core</li></ul>What Makes You Qualified:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Demonstrated success in a Renewal Account Management customer facing, quota carrying role</li><li class="leading-relaxed">Fluency in English and German</li><li class="leading-relaxed">Demonstrable expertise with contract renewal processes, sales negotiations and renewals forecasting</li><li class="leading-relaxed">Deep knowledge and expertise with SaaS sales & services models focused on enterprise software</li><li class="leading-relaxed">10-15% travel (region/territory dependent)</li></ul>“Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.”Why You'll Love Sprinklr:We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.For more information on Sprinklr Benefits around the world, head to <a href="https://sprinklrbenefits.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://sprinklrbenefits.com/</a> to browse our country-specific benefits guides.We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.Warning about Recruiting Scams:Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please <a href="https://consumer.ftc.gov/consumer-alerts/2023/08/scammers-impersonate-well-known-companies-recruit-fake-jobs-linkedin-other-job-platforms" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">review</a> the Federal Trade Commission's advice to avoid these types of scams.If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

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Unity

Principal Engineer, Unity Ads

Multimedia & Streaming Producer

Senior Channel Partner Account Manager

Junior Test Engineer

Coda

Partner Enablement Specialist

Distribution Enablement Specialist

sitetracker

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Senior Sales Engineer

binance

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As a Principal SDK Engineer, you will lead the design and development of scalable, privacy-conscious data collection systems within Unity's Ads organization. This role involves gathering, validating, and utilizing behavioral signals from client applications to power machine learning use cases like ad targeting and optimization. You will work at the intersection of SDK development, machine learning, and data infrastructure, creating innovative solutions that impact billions of global ad experiences while ensuring privacy and compliance.

Staff Technical Product Manager, Enterprise AI

Staff Backend Developer, Unity Ads

Software Developer

Senior Technical Product Manager

Senior Software Developer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The opportunity</h3>We invite you to take on a meaningful role as Principal SDK Engineer, where you’ll lead the design and development of scalable, privacy-conscious collection systems within our Ads organization. You will play a vital part in gathering, validating, and utilizing behavioral signals across client applications to empower groundbreaking machine learning use cases, such as ad targeting, ranking, and optimization.This is your chance to work at the exciting intersection of SDK development, machine learning, and data infrastructure. Join us to create innovative solutions that propel advertising technology forward, impacting billions of global ad experiences while ensuring privacy and compliance.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll be doing</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Designing, implementing, and maintaining SDKs that collect high-quality behavioral and contextual signals from client applications such as mobile, desktop, and Unity.</li><li class="leading-relaxed">Establishing and promoting instrumentation standards to ensure high-quality data collection for machine learning systems.</li><li class="leading-relaxed">Collaborating with multi-functional teams, including ML scientists, data engineers, and product managers, to adapt SDKs to evolving ML needs.</li><li class="leading-relaxed">Developing tools and frameworks to validate, monitor, and test collected data in production environments.</li><li class="leading-relaxed">Partnering with privacy and legal teams to ensure compliance with global regulations, such as GDPR and CCPA, while prioritizing user consent.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we're looking for</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong proficiency in client application platforms like iOS, Android, Unity, or C++.</li><li class="leading-relaxed">Proven track record in event-based data collection, telemetry, and analytics frameworks.</li><li class="leading-relaxed">Experience in data preprocessing and quality assurance for machine learning pipelines.</li><li class="leading-relaxed">Familiarity with experimentation frameworks, including A/B testing and signal gating.</li><li class="leading-relaxed">Ability to work effectively in multi-functional teams and lead initiatives across SDK, infrastructure, and ML platform teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional information</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Relocation support is not available for this position.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Life at Unity</h3>Unity [NYSE: U] is the leading platform to create and grow games and interactive experiences. Creators, ranging from game developers to artists, architects, automotive designers, infrastructure experts, filmmakers, and more, use Unity to bring their imaginations to life across multiple platforms, from mobile, PC, and console, to spatial computing.As of the third quarter of 2024, more than 70% of the top 1,000 mobile games were made with Unity, and in 2024, Made with Unity applications had an average of 3.7 billion downloads per month. For more information, please visit <a href="https://www.unity.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Unity</a>.Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out <a href="https://docs.google.com/forms/d/e/1FAIpQLSdrbRLG1N-apH1eahQ622Gypo-rmiAB6LLTP1UsSWQNu7omxQ/viewform" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">this form</a>to let us know._This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. 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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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