Here at Sprinklr, we’re on a mission to help every organization on the planet create unified experiences that make customers happier. That customer obsession mirrors our commitment to our own people — to treating them like family, and to sharing a culture that reflects our values. Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.

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Sprinklr is a leading enterprise software company focused on customer-facing functions, utilizing advanced AI within its unified customer experience management (Unified-CXM) platform. The company helps organizations deliver human experiences to customers across various modern channels. Headquartered in New York City, Sprinklr collaborates with over 1,000 major global enterprises, including Microsoft, P&G, and Samsung, and serves more than 50% of the Fortune 100. The company emphasizes a culture of belonging, employee happiness, and meaningful contributions, offering comprehensive health plans, well-being programs, and financial protection. Sprinklr is dedicated to its mission of making every organization on the planet happier by enabling digital transformation and fostering strong customer relationships. The company also invests in employee development through continuous learning opportunities and well-being initiatives like meditation and virtual fitness.

Senior Success Manager

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&amp;G, Samsung and more than 50% of the Fortune 100.Learn more about our culture and how we make our employees happier through The Sprinklr Way.<h2>Job Description</h2>Why You'll Love Sprinklr: We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to <a href="https://sprinklrbenefits.com/" target="_blank" rel="noopener noreferrer">https://sprinklrbenefits.com/</a> to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever. &nbsp;We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world’s largest brands as our clients, and our employees have the opportunity to work closely alongside them. &nbsp;We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more. &nbsp;EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful. &nbsp;Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Illumina


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Illumina is seeking a Sr. Business Process Analyst to join their Global Facilities team. This role is responsible for creating and executing processes, analytics, business analysis, and technology support for the Global Facilities Organization. The analyst will ideate solutions for visibility, work with SAP MMS (EAM/S4) and Service Now (SNOW) processes, and extract insights from system data. Key responsibilities include gathering requirements, identifying risks, supporting project teams, creating analyses and reports using Tableau or similar software, providing analytical support to leadership, ensuring consistent data usage, and implementing governance and compliance metrics. The ideal candidate will have strong analytical skills, a focus on systems and process scalability, and proficiency with various data and BI tools.

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<h2></h2>At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.<h2></h2>This position will be an instrumental member of the Global Facilities team responsible for creating and executing processes, analytics, business analysis, and technology support for the Global Facilities Organization. This role not only performs data analysis and reporting but ideates solutions to provide visibility for the Global Facilities organization.This role will be intimately involved in understanding SAP MMS (EAM/S4) and Service Now (SNOW) processes, architecture, and related data in the system and helping driving insights in this area.&nbsp; To this end a deep understanding of how systems connect to each other and how to glean data and analytical analysis to enhance decision making is critical.Tasks and Responsibilities:<ul><li>Gather requirements related to EAM and SNOW challenges and opportunities to create process maps, narratives and articulate value of requirements.</li><li>Identify and communicate risks identified through data analysis and requirements gathering</li><li>Support project teams related to process design, report development, and enhancement requests.</li><li>Create analysis and reporting leveraging Tableau or other reporting software.&nbsp; This includes knowledge on connecting to databases, creating KPIs (calculations), and building visualizations.</li><li>Provide analytical support and appropriate data to assist Leadership in developing strategies that drive leading-edge thinking, leveraging various software tools.&nbsp; Helps identify root causes and interpretive results.</li><li>Ensures consistent use of data and metrics across stakeholder groups, collaborating with users of data to understand data, how to interpret, how to leverage analytics for further investigation by business owners.</li><li>Receives feedback from Leaders and business users of data to improve reporting and metrics that aid in continuous improvement of metrics.</li><li>Detailed in nature, both in developing reports, understanding data, and ensuring accuracy so users have high level of trust in reporting tools</li><li>Evaluates trade-offs and participating in process and supporting system design decisions</li><li>Implements governance and compliance metrics</li></ul><ul><li>Requirements:</li></ul><ul><li>Bachelor’s degree in Business, &nbsp;Business Intelligence &amp; Analytics, Data Science or related field</li><li>Minimum of 5 years of experience in or a combination of maintenance management, business analytics or process improvement</li><li>Strong presentation skills, including the ability to influence process change via interpersonal skills</li><li>Experienced in Six Sigma / Lean</li><li>Ability to transfer user requirements into technical specification and systems</li><li>Advanced Tableau skills with the ability to query various data to provide insights</li><li>Advanced Excel abilities required, including Formula creation, V-lookups, pivot tables, conditional formatting, IF statements, chart &amp; graph creation, Power Query, Power Pivots</li><li>Candidate will possess strong analytical skills with a focus on systems &amp; process scalability</li><li>Proficient with a variety of software applications, data, and BI Tools, data warehouse and data mart concepts</li><li>Medium / Advanced SQL</li><li>Understanding of ETL; Data Wrangling; API Pipelines</li><li>Knowledge of Database Management</li><li>Experience working with SAP</li><li>Experience with Denodo, Python, Snowflake a plus</li><li>Utilize a strong system focus to lead process change to improve the scalability of Master Data Management and ERP</li></ul>Preferred Qualifications<ul><li>Ability to tackle strategic challenges with confidence.</li><li>Knowledge of facility management processes and standards</li><li>Experience working in a global corporate environment</li><li>Knowledge of project management tools.</li><li>Deep SAP, Tableau, and MS Office experience</li><li>Demonstrates effective written and oral communication skills.</li></ul><h3></h3><h3></h3> We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.