Steel Wool Studios

IT Specialist

Senior Gameplay Engineer

Steel Wool Studios is seeking an IT Specialist to maintain secure and current computer systems and networks, and support internal users. The role focuses on security, stability, and ease of use, involving the design and implementation of computing systems from purchase to decommission. The ideal candidate will have deep industry knowledge, a strong interest in new technologies, and excellent people skills. Occasional on-site duties in Las Vegas, Nevada are required, with a salary range of $75K-$90K per year.

Please Note: Applicants must be based in Las Vegas, Nevada for occasional on-site duties.Steel Wool Studios is looking for an IT Specialist to keep our computer systems and network secure and current, and to support our internal users. Security, stability and ease of use is the main focus for our IT Specialist.You will design, and guide the implementation of our computing systems from purchasing through their decommission. The successful candidate will have deep knowledge of industry best practices, a strong interest in researching new technologies and processes, and is a proven professional with strong people skills.The knowledge to build, upgrade or repair high end desktop computers is a large plus.Steel Wool Studios is a diverse, remote based game studio. We are highly invested in having a respectful, kind and energetic team. We value and encourage integrity and collaborative communication in all of our employees.Salary is $75K-$90K depending on experience to start.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Plan, organize, control, and evaluate IT operations and security within the company</li><li class="leading-relaxed">Manage IT and computer systems at all levels of our operations</li><li class="leading-relaxed">Lead the evaluation, implementation, and support of technology within the business</li><li class="leading-relaxed">Ensure security of data, network access and help create security policies</li><li class="leading-relaxed">Audit current software and hardware systems, then research, recommend, and drive improvements</li><li class="leading-relaxed">Help team members increase their understanding and use of technologies</li><li class="leading-relaxed">Evangelize good user behaviors, not just “what”, but “why”</li><li class="leading-relaxed">Manage software licensing, delegating shared access where appropriate</li><li class="leading-relaxed">Identify business challenges and develop technical solutions through automation and improving engineering practices</li><li class="leading-relaxed">Occasional travel to remote company functions such as conventions</li><li class="leading-relaxed">Stay abreast of the latest developments in IT technology and recommend key adoptions</li></ul>Requirements<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven working experience as an IT Specialist or relevant experience (video game industry preferred but not required)</li><li class="leading-relaxed">5 or more years of experience in IT and IT management</li><li class="leading-relaxed">Excellent knowledge of technical management of computer hardware/software systems</li><li class="leading-relaxed">Expertise in data center management</li><li class="leading-relaxed">Hands-on experience with network installation and administration</li><li class="leading-relaxed">Superb communication skills, both written and verbal</li><li class="leading-relaxed">Solid understanding of troubleshooting and problem analysis procedures</li><li class="leading-relaxed">Occasional off-hours and weekend availability during critical development periods</li><li class="leading-relaxed">Can build a computer from components a plus</li><li class="leading-relaxed">Experience developing internal training of best practices</li><li class="leading-relaxed">Exceptional customer service and support skills when interacting with leadership and staff</li><li class="leading-relaxed">Likes video games</li></ul>Preferred Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">BS in Computer Science, MIS or similar field</li><li class="leading-relaxed">Experience with Perforce and Unreal Engine</li><li class="leading-relaxed">Extensive knowledge of current productivity, collaboration, and software development products</li><li class="leading-relaxed">Experience with IT SSO systems (such as Okta)</li><li class="leading-relaxed">Experience with fleet bulk purchasing methodologies</li><li class="leading-relaxed">Experience with Cloud Services (Linode, AWS, Jumpcloud, Azure or similar services)</li><li class="leading-relaxed">A passion for working in the video game industry or very self delusional but effective nonetheless</li><li class="leading-relaxed">Confluence/Wiki experience</li></ul>Benefits as Steel Wool include:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Company profit sharing bonuses</li><li class="leading-relaxed">Flexible time off policy</li><li class="leading-relaxed">Medical, Dental, and Vision insurance with generous employer contribution for employee and dependents</li><li class="leading-relaxed">Optional HSA/FSA/DCFSA</li><li class="leading-relaxed">401(k) retirement plan with partial employer matching</li><li class="leading-relaxed">Partial remote work - work from home a majority of the time but must be available to work in the office when needed.</li></ul>Steel Wool Studios is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, pregnancy, age, sexual orientation, marital status, protected veteran status, medical condition or disability, or any other characteristic protected by law. We strive to create an inclusive environment, empower employees, and embrace diversity.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Careers</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Community Manager</h3>As the Community Manager (CM), you will own the communication strategy for 4J Studios and our new game Reforj. You will build communication plans, maintain relationships with our users, and create monthly reports that provide player feedback to the team. By having a strong knowledge of the game and its players, the CM will work closely with Production, Design, and Marketing teams to create communication strategies that are informative and engaging.As Community Manager, you will act as the “voice of the community”, championing player feedback to internal stakeholders while also maintaining a professional tone of voice when speaking to the community.Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own, develop, and execute the community strategy for Reforj.</li><li class="leading-relaxed">Manage the day-to-day activity of all 4J Studios’ social media and community channels.</li><li class="leading-relaxed">Plan and deliver a rolling monthly calendar of activity across the core channels to grow and engage the studio’s community and promote Reforj.</li><li class="leading-relaxed">Work with both our internal and third-party suppliers to deliver social media content, ensuring alignment with ongoing marketing campaigns and brand guidelines.</li><li class="leading-relaxed">Establish and maintain strong relationships with our Discord community, becoming the trusted voice of the studio.</li><li class="leading-relaxed">Drive continuous improvements of our Discord channel.</li><li class="leading-relaxed">Produce and distribute monthly reports that highlight social media performance and community feedback.</li><li class="leading-relaxed">Create and distribute regular reports to internal teams on community feedback, sentiment, and other metrics.</li><li class="leading-relaxed">Develop and maintain a deep expertise on the game as an active player.</li></ul>Required Knowledge, Skills, and Abilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience managing video game communities.</li><li class="leading-relaxed">Demonstrable knowledge of community management processes and best practices.</li><li class="leading-relaxed">The ability to work well within a collaborative creative environment, working closely with design, art, marketing, and senior management teams.</li><li class="leading-relaxed">Excellent verbal and written communication skills.</li><li class="leading-relaxed">Demonstrable knowledge and experience representing a brand or game, including regular dialogue with the community.</li><li class="leading-relaxed">Passionate about video games and the industry.</li></ul>Desired Experience, Knowledge, Skills, and Abilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong experience building and owning community strategies and campaigns with measurable impact.</li><li class="leading-relaxed">Deep understanding of Discord and relevant tools that improve the community experience.</li><li class="leading-relaxed">Ability to create compelling content that drives engagement.</li><li class="leading-relaxed">Experience with social media analytics tools to track performance and make data-driven decisions.</li><li class="leading-relaxed">Understanding and experience of game development workflows and processes.</li></ul>Eligibility Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must have the right to work in the United Kingdom.</li><li class="leading-relaxed">Must be willing to work onsite in Dundee, Scotland.</li></ul>BenefitsIn return, we offer a friendly, small, multi-disciplinary team where your input really helps shape the products, in addition to a competitive salary and a host of benefits.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Generous pension.</li><li class="leading-relaxed">Income protection.</li><li class="leading-relaxed">Life assurance.</li><li class="leading-relaxed">Private medical insurance.</li><li class="leading-relaxed">Dental insurance.</li><li class="leading-relaxed">Employee assistance programme.</li><li class="leading-relaxed">Cycle to work scheme.</li><li class="leading-relaxed">Electric car lease scheme.</li><li class="leading-relaxed">Savings & discounts.</li></ul>If this sounds like the type of environment you would like to work in, then please send your CV and covering letter to:Email: **<a href="mailto:jobs@4jstudios.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">jobs@4jstudios.com</a>**Note: Direct applications only please. No recruitment agencies.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Apply now</h4>Please attach CV:Please attach cover letter:I agree to the <a href="https://4jstudios.com/privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">terms and conditions</a><a href="data:image/svg+xml;base64,PHN2ZyB3aWR0aD0iMSIgaGVpZ2h0PSIxIiB4bWxucz0iaHR0cDovL3d3dy5wMy5vcmcvMjAwMC9zdmciPjwvc3ZnPg==" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">![</a>Send Message](https://4jstudios.com/careers/community-manager/)Open Modal<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><a href="https://4jstudios.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Home</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/about-us/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">About Us</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/4j-studios-presents#reforj" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Reforj</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/4j-studios-presents/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">4J Studios Presents</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/portfolio/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Portfolio</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/careers/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Careers</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/news/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">News</a></li><li class="leading-relaxed"><a href="https://4jstudios.com/contact/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Contact</a></li></ul>

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Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

IT Specialist

Senior Gameplay Engineer

Job Details