<p>Global leader in AI-enabled software &amp; services that enable customers to plan, deploy, and operate clean energy assets.</p><p><br></p>

Stem, Inc.

Associate Data Analsyt

Associate Accounts Recievable Billing

AI Solutions Engineer

Accounts Receivable Collections Specialist

Account Receivables Collection Specialist

Program Operations Analyst (Data Analyst)

Stem is seeking an Associate Data Analyst to join their team in Delhi NCR, India. This full-time role involves conducting data research, analyzing and interpreting datasets, performing root cause analysis, and identifying data outliers. The analyst will also troubleshoot customer issues, maintain SLA reports, and utilize business tools for data extraction and modeling to provide actionable insights. The ideal candidate will have 1-3 years of experience in technical support for B2B SaaS products, proficiency in Excel, and some knowledge of Python/SQL, with an understanding of the renewable energy business.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in electrical engineering, Electronics & communication (Only)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Roles & Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Conduct data research by collecting, analysing, and interpreting data sets.</li><li class="leading-relaxed">Could be able to perform RCA and identify outliers in the data.</li><li class="leading-relaxed">Helps the customers in troubleshooting the issues related to the system. Maintaining the SLA report.</li><li class="leading-relaxed">Utilise business tools for data extraction, modelling, and troubleshooting to uncover the insights that help the customer for business growth.</li><li class="leading-relaxed">Align with organizational goals, and values and contribute to long-term success.</li><li class="leading-relaxed">Follow standard operating procedures (SOPs) to resolve common user issues.</li><li class="leading-relaxed">Communicate clearly and politely with end users. Provide timely updates to users on the status of their reported issues.</li><li class="leading-relaxed">Monitor system alerts or dashboards and report anomalies.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Requirements and skills:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience of 1-3 years in technical support to software products (B2B SaaS product)</li><li class="leading-relaxed">Experience in customer service, technical support, ticketing tools, and troubleshooting skills.</li><li class="leading-relaxed">Proficiency in Excel Some knowledge of tools like Python/SQL.</li><li class="leading-relaxed">Should understand the renewable energy business.</li><li class="leading-relaxed">Strong team player while possessing the autonomy to manage his own workload.</li><li class="leading-relaxed">Collaborate with team members to share knowledge and best practices.</li><li class="leading-relaxed">Maintain professionalism in all customer and internal communications.</li><li class="leading-relaxed">Be proactive in asking for help when stuck and contribute to team goals.</li></ul>

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<p class="my-4 text-gray-700 leading-relaxed">We are seeking an experienced Project Manager to join our growing team to lead Professional Services projects. You will be the key person responsible for driving the successful delivery of complex cloud solution projects for our clients.</p><p class="my-4 text-gray-700 leading-relaxed">You will be instrumental in helping us establish and refine quality processes, shaping the environment to facilitate high-performing delivery.</p><p class="my-4 text-gray-700 leading-relaxed">Contract Type ✍️ This position is open for candidates seeking Business-to-Business (B2B) contract position in countries in the UK.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Revolgy ☁️</h2><p class="my-4 text-gray-700 leading-relaxed">Revolgy is a leading multinational company providing digital transformation services through online collaboration tools and cloud infrastructure operating on Google Cloud Platform and Amazon Web Services. We are a premier partner of Google and Amazon. We serve over 2000 customers around the globe.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What will you do? 🔧</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">End-to-End Project Management: Lead the planning, execution, and delivery of IT professional services projects, ensuring they are completed on time, within scope, and on budget.</li><li class="leading-relaxed">SOW Management: Take the lead in crafting, reviewing, and negotiating Statements of Work (SOWs) in collaboration with the sales and delivery teams.</li><li class="leading-relaxed">Stakeholder Management: Serve as the primary point of contact for clients, providing regular updates, managing expectations, and building strong, trusted relationships.</li><li class="leading-relaxed">Team Coordination: Effectively manage internal technical teams (engineers, architects), ensuring clarity on deliverables, priorities, and timelines.</li><li class="leading-relaxed">Process Improvement: Actively contribute to establishing and shaping our project management methodologies and best practices. Your insights will be crucial as we scale.</li><li class="leading-relaxed">Risk & Quality Management: Proactively identify project risks, develop mitigation plans, and ensure all deliverables meet our high-quality standards.</li><li class="leading-relaxed">Reporting: Track project financials, progress, and health, providing clear and concise reports to internal leadership and clients.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we’re looking for 🎯</h2><p class="my-4 text-gray-700 leading-relaxed">We're looking for someone who combines a strong project management background with a commercial-first mindset and a passion for building great processes.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Professional Services Background: 3-5+ years of experience as a Project Manager or Product Manager within a professional services, IT consulting, or managed services (MSP) environment. This is essential.</li><li class="leading-relaxed">SOW Expertise: Proven, hands-on experience creating, scoping, and managing Statements of Work (SOWs).</li><li class="leading-relaxed">Cloud Knowledge: Experience with public cloud projects (especially Google Cloud, but AWS or Azure is also valuable).</li><li class="leading-relaxed">Technical Acumen: You are comfortable managing technical projects and can "speak the language" of engineers.</li><li class="leading-relaxed">Exceptional Communicator: Flawless stakeholder management skills. You can confidently communicate with everyone from a C-level executive to a cloud engineer.</li><li class="leading-relaxed">Attitude: You are a proactive, organized, and natural problem-solver. 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This role is designed to graduate into a Solution Manager position.</li><li class="leading-relaxed">Fully Remote: A 100% remote position with the flexibility to manage your own schedule.</li><li class="leading-relaxed">Impactful Culture: Join a supportive team driven by values like teamwork and innovation, where your proactivity is always celebrated.</li><li class="leading-relaxed">Commitment to Growth: We invest in your professional development through our "Continuous Learning" mindset, supporting both hands-on experience and certifications from our partners Google and Amazon.</li><li class="leading-relaxed">Innovation in Action: AI and automation aren't just buzzwords here. They are essential tools we expect everyone to use to amplify their impact.</li><li class="leading-relaxed">Autonomy & Accountability: Enjoy the flexibility and trust to influence your work, with full accountability for delivering results.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Equal Opportunity Employer 🌈</h2><p class="my-4 text-gray-700 leading-relaxed">Diversity and equal opportunity are important to us. We are happy about the interest of all candidates and strive to provide feedback as quickly as possible.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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