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Super.com is seeking an IT Manager to lead its Enterprise IT service team, overseeing global IT support, infrastructure, device management, and service delivery. This role involves hands-on technical leadership, strategic execution to scale systems, driving automation, and delivering an exceptional employee experience while maintaining a strong security posture. The ideal candidate is a people-first leader who thrives in fast-paced environments, balances operational excellence with innovation, and consistently drives measurable improvements in IT efficiency and reliability.

Senior Agent Enablement & Vendor Operations Quality Lead

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Super.com</h2><p class="my-4 text-gray-700 leading-relaxed">We started Super.com to help maximize lives – both the lives of our customers and the lives of our team – so that everyone can experience all that life has to offer. For our employees, our promise is that Super.com is more than just a job; it’s an opportunity to unlock one’s potential, where learning is celebrated and impact is realized.</p><p class="my-4 text-gray-700 leading-relaxed">We are more than a fast-paced, high-growth tech company; we care about our people and take career progression seriously. This is your career and our aim is to supercharge it through the people, the work, and the programs that fuel who we are.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking an IT Manager to lead Super.com’s Enterprise IT service team, overseeing global IT support, infrastructure, device management, and service delivery. This role blends hands-on technical leadership with strategic execution to scale systems, drive automation, and deliver an exceptional employee experience while maintaining a strong security posture. The ideal candidate is a people-first leader who thrives in fast-paced environments, balances operational excellence with innovation, and consistently drives measurable improvements in IT efficiency and reliability.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll be working on:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Oversee the digital workplace environment, including device management, identity services, communication platforms, and cloud-based collaboration tools</li><li class="leading-relaxed">Manage and mentor the IT support team, including performance reviews, coaching, and professional development</li><li class="leading-relaxed">Establish and monitor key performance indicators (KPIs) for incident resolution, response times, and customer satisfaction</li><li class="leading-relaxed">Implement IT support policies, procedures, and best practices</li><li class="leading-relaxed">Manage vendor relationships and evaluate third-party service providers</li><li class="leading-relaxed">Drive continuous improvement initiatives to enhance service quality and operational efficiency</li><li class="leading-relaxed">Review and approve escalated technical issues requiring management intervention</li><li class="leading-relaxed">Ensure compliance with information security policies, data protection regulations, and industry standards</li><li class="leading-relaxed">Present regular reports on IT operations, project status, and strategic initiatives</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we’re looking for:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5–7+ years of progressive IT experience, including 2–3+ years in a leadership role</li><li class="leading-relaxed">A solution-focused mindset with excellent communication skills</li><li class="leading-relaxed">Proven ability to evaluate, recommend, and implement enterprise technology solutions aligned with business objectives</li><li class="leading-relaxed">Strong understanding of IT service management frameworks (ITIL, ITSM) and related best practices</li><li class="leading-relaxed">Bachelor’s degree in Information Technology, Computer Science, or a related field</li></ul><p class="my-4 text-gray-700 leading-relaxed">$103,000 - $136,000 a year</p><p class="my-4 text-gray-700 leading-relaxed">As a remote-first organization we use benchmarking data reflective of your geographical areas to ensure our compensation package is competitive based on where you reside. Your TA partner will confirm which range applies to your location as part of the hiring process.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Canada</strong></p><p class="my-4 text-gray-700 leading-relaxed"><strong>Tier 1: $108,000 - $136,000 CAD</strong> - Greater Toronto Area (City of Toronto, York Region, Durham Region, Peel Region, Halton Region)</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Tier 2: $103,000 - $130,000 CAD</strong> - All other Regions and Municipalities</p><p class="my-4 text-gray-700 leading-relaxed">At Super.com, we believe in supporting our team so they can thrive—both at work and in life.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Remote-First Flexibility</strong>: Work from anywhere in the world and choose the hours that suit you best. We trust you to get great work done on your terms.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Time to Recharge</strong>: Enjoy unlimited PTO, company-wide recharge days, and annual team offsites.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Everyday Perks</strong>: Weekly UberEats credits and travel discounts on Super.com help you enjoy the little things.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Family-Friendly Benefits</strong>: We support growing families with generous parental leave and a flexible return-to-work plan.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Comprehensive Compensation</strong>: Competitive salary, equity options, and top-tier benefits starting on day one.</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Investing in You</strong>: Access to wellness budgets, personal development funds, and team-level learning resources.</li></ul><p class="my-4 text-gray-700 leading-relaxed">And that’s just the beginning. Visit our careers page to explore the full range of perks and benefits we offer.</p><p class="my-4 text-gray-700 leading-relaxed">Super.com uses artificial intelligence (AI) technologies to support certain aspects of the recruitment process, such as initial application screening (i.e. work authorization) and technical assessments. These tools are designed to improve the efficiency, consistency, and fairness of candidate evaluations. All other assessments and final hiring decisions are conducted with human involvement. Candidates may request a human review of any AI-assisted outcome by contacting talent@super.com.</p><p class="my-4 text-gray-700 leading-relaxed">Super.com is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</p><p class="my-4 text-gray-700 leading-relaxed">Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.</p>

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Sailpoint

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SailPoint is seeking a motivated PMO Analyst to support Recurring Services activities in Pune, India. This full-time role involves working with CRM and PSA tools to manage sales opportunities, ensure accurate forecasting, and facilitate smooth project invoicing. The ideal candidate is a self-starter with strong attention to detail, comfortable in a fast-paced environment, and possesses 2+ years of experience in a business analyst or administrative role. Responsibilities include creating/updating opportunities and projects in Salesforce, managing POs, payments, change orders, and assisting with SOW and timesheet administration.

SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why SailPoint?</h3><p class="my-4 text-gray-700 leading-relaxed">Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the <a href="https://www.sailpoint.com/company/accolades/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">awards</a> to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team in India.</p><p class="my-4 text-gray-700 leading-relaxed">SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT. Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who you are?</h3><p class="my-4 text-gray-700 leading-relaxed">You are a motivated self-starter with a strong sense of responsibility. You have a positive attitude, bring a high level of energy with you every day and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 2 or more years of professional experience working in a business analyst or administrative role and can learn new skills quickly.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do?</h3><p class="my-4 text-gray-700 leading-relaxed">SailPoint is looking for candidate to support our Recurring Services activities. This role will work with Recurring Services team to provide both day-to-day insights and support of our Services sales opportunities. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and ensure project invoicing is smooth and efficient.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Within the first month, you will be introduced to your team and your job responsibilities by shadowing team members and taking over some administrative tasks.</li><li class="leading-relaxed">Within 2-3 months you will have taken over major administrative functions and start to operate independently.</li><li class="leading-relaxed">After 6 months you will have taken ownership of all major analytic functions within the Recurring Services team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Creating and updating opportunities within Salesforce.</li><li class="leading-relaxed">Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately.</li><li class="leading-relaxed">Creating projects within Salesforce and our PSA tool.</li><li class="leading-relaxed">Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner.</li><li class="leading-relaxed">Assisting with SOW administration.</li><li class="leading-relaxed">Assisting with Change Order administration.</li><li class="leading-relaxed">Assisting with timesheet submission, tracking, and visibility.</li><li class="leading-relaxed">Reporting and tracking on project hour usage.</li><li class="leading-relaxed">Working with PS managers to identify opportunities needing updating and ensuring updates occur.</li><li class="leading-relaxed">Working with Recurring Services Project, Engagement and Technical teams to follow up on customer projects and scheduling as needed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions.</li><li class="leading-relaxed">Experience with spreadsheet software like Microsoft Excel and Smart sheets a strong plus</li><li class="leading-relaxed">Experience with Salesforce a strong plus</li><li class="leading-relaxed">Proven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.</li><li class="leading-relaxed">Ability to work in multiple time zones, specifically supporting the United States time zones.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree or equivalent experience (Computer Science or Engineering degree a plus).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Travel:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">This position requires up to 5% travel.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</em></p><p class="my-4 text-gray-700 leading-relaxed">SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.</p><p class="my-4 text-gray-700 leading-relaxed">Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Us</h3><p class="my-4 text-gray-700 leading-relaxed">SailPoint is a leading provider of identity security for the modern enterprise. Enterprise security starts and ends with identities and their access, yet the ability to manage and secure identities today has moved well beyond human capacity. Using a foundation of artificial intelligence and machine learning, the SailPoint Identity Security Platform delivers the right level of access to the right identities and resources at the right time—matching the scale, velocity, and environmental needs of today’s cloud-oriented enterprise. Our intelligent, autonomous, and integrated solutions put identity security at the core of digital business operations, enabling even the most complex organizations across the globe to build a security foundation capable of defending against today’s most pressing threats.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Employment Opportunity Policy Statement</h3><p class="my-4 text-gray-700 leading-relaxed">The employment policy of SailPoint is to provide equal opportunity to all persons, and it is SailPoint’s policy to take affirmative action to employ and advance in employment protected veterans and individuals with disabilities.</p><p class="my-4 text-gray-700 leading-relaxed">It is SailPoint’s policy to recruit, hire, train and promote qualified individuals in all job titles, and ensure that all other personnel actions are administered without regard to race, color, religion, national origin, sex, military and/or veteran status, disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. SailPoint does not discriminate on the basis of national origin or citizenship status as provided under the Immigration Reform and Control Act of 1986.</p><p class="my-4 text-gray-700 leading-relaxed">Employees and applicants shall not be subjected to harassment, intimidation, threats, coercion, or discrimination because they have engaged in or may engage in any of the following activities:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Filing a complaint;</li><li class="leading-relaxed">Assisting or participating in an investigation, compliance evaluation, hearing, or any other activity related to the administration of the affirmative action provisions of Section 503, VEVRAA, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans;</li><li class="leading-relaxed">Opposing any act or practice made unlawful by Section 503, VEVRAA, or their implementing regulations in this part, or any other Federal, State or local law requiring equal opportunity for individuals with disabilities or protected veterans; or</li><li class="leading-relaxed">Exercising any other right protected by section 503, VEVRAA or their implementing regulations.</li></ul><p class="my-4 text-gray-700 leading-relaxed">SailPoint will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified employee or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business.</p><p class="my-4 text-gray-700 leading-relaxed">SailPoint’s affirmative action program contains an audit and reporting system which enables us to measure the effectiveness of our program, indicate any need for remedial action, determine the degree to which our objectives have been attained, determine whether protected veterans and individuals with disabilities had had the opportunity to participate in company-sponsored activities, measure our compliance with the program’s specific obligations, and document actions taken to comply with these obligations.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

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Programming Patterns

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Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.