Super.com

Manager, Dispute Operations

Engineering Manager, Payment Processing

AI Lead

Talent Acquisition Intern

Talent Acquisition Partner

Machine Learning Engineer

Senior Analytics Engineer

QA Analyst II

Senior Product Manager, Credit Building

As a Manager of Dispute Operations at Super.com, you will be responsible for optimizing complex dispute workflows, ensuring financial performance and compliance, and managing a team of analysts and service providers. You will also be required to prepare regular reports, use data to drive continuous improvement, and drive positive changes in areas that affect disputes. The ideal candidate should have experience with both fraud and non-fraud cases, along with an understanding of operational root causes. The role will involve managing customer disputes, overseeing dispute service providers, and preparing reports for internal and external stakeholders.

Senior Product Designer, Credit Building

<div>At <a href="http://Super.com">Super.com</a>, we’re on a mission to help people save more, earn more, and get more out of life. That goes for both our customers and our team.</div><div>For our employees, <a href="http://Super.com">Super.com</a> is more than just a workplace—it’s an opportunity to grow, make an impact, and unlock your full potential. We invest in learning, celebrate bold ideas, and create pathways for career growth.</div><div>We move fast, think big, and always put people first. Your career should be as rewarding as the work you do, and at <a href="http://Super.com">Super.com</a>, we’re here to make every day Super.</div><div><br></div><div><span style="font-size: 32px;">About the role</span></div><div><br></div><div><span style="font-size: 16px;">As both a card program manager and a card-not-present merchant, </span><a rel="noopener noreferrer" class="postings-link" href="http://Super.com"><span style="font-size: 16px;">Super.com</span></a><span style="font-size: 16px;"> has a multitude of complex dispute workflows. This is a newly created role to optimize those workflows as the company grows, while balancing financial performance and compliance. This role will manage a combination of service providers and in-house analysts, while collaborating cross-functionally to drive positive change in areas that affect disputes. The ideal candidate has hands-on representment experience with both fraud and non-fraud cases, and has a knack for connecting disputes to operational root causes.</span></div></div><div class="section page-centered"><div><h3>What you'll be working on:</h3><ul class="posting-requirements plain-list"><ul><li>Manage customer disputes to be compliant with relevant rules and standards, including card network monitoring thresholds</li><li>Manage a team of analysts, ensuring the team’s work aligns with business priorities and meets quality standards</li><li>Oversee dispute service providers, driving a proactive response to changes in the business and compliance with SLAs</li><li>Prepare regular reporting on disputes for internal and external stakeholders</li><li>Use data to drive continuous improvement in disputes processes</li></ul></ul></div></div><div class="section page-centered"><div><h3>Who we're looking for:</h3><ul class="posting-requirements plain-list"><ul><li>5+ years of experience with card-not-present disputes, including hands-on representment experience and deep knowledge of card network standards</li><li>2+ years of people management experience</li><li>Strong analytical skills, including proficiency with enterprise-grade business intelligence tools such as Looker or Tableau</li><li>Strong critical thinking skills</li><li>Resourceful and self-motivated</li></ul></ul></div></div><div class="section page-centered"><div><h3>Bonus points for:</h3><ul class="posting-requirements plain-list"><ul><li>Knowledge of Regulation E and Regulation Z from the perspective of a card issuer</li><li>Knowledge of the US ACH system</li><li>Basic SQL skills</li><li>Bachelor’s degree in Business Administration or related major; advanced degree preferred</li></ul></ul></div></div><div class="section page-centered" data-qa="salary-range"><div>$102,000 - $197,000 a year</div><small><div><span style="font-size: 15px;">This range is dependent on experience and not inclusive of any other benefits or equity that may exist in your total compensation package.</span></div></small></div><div class="section page-centered" data-qa="closing-description"><div><span style="font-size: 18px">We’ve got you covered</span></div><div>- We are remote first: You have the flexibility to work from around the world and the hours that make sense for you– so that you can do your best work while living life on your own terms&nbsp;</div><div>- Other perks include: unlimited PTO, recharge days, travel discounts on Travel, Weekly UberEats credit, annual company offsites</div><div>- We welcome new family additions with generous parental leave and a flexible return-to-work plan</div><div>- Competitive salary packages, equity options, great benefits from day one, wellness budgets, as well as personal and team-level development budgets</div><div>- This is just scratching the surface– see our <a href="https://jobs.lever.co/super-com">careers site</a> for a more detailed overview of our perks &amp; benefits</div><div><br></div><div><span style="font-size: 18px">We Believe in Equal Opportunity</span></div><div>We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</div><div>Accommodations are available on request for candidates taking part in all aspects of the selection process. If needed, please notify our Talent Acquisition Partner.</div>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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This Staff Data Scientist role at Moloco involves conducting deep-dive analysis, experimentation to influence R&D decisions, building metrics to measure campaign health, and evaluating ads system health.  The role requires analyzing large datasets, developing and conducting experiments, identifying actionable insights, improving campaign performance monitoring, and diagnosing issues. This role is central to many functions at Moloco and requires strong communication and problem-solving skills. The candidate should be able to translate analysis results into business recommendations.

Senior Software Engineer

Senior Product Manager

Senior Data Scientist, Product Analytics

Technical Lead, Multi-Cloud Infrastructure

Data Scientist II, Growth Analytics

Growth Manager

Strategy & Operations Manager

<div><p><strong>About Moloco:</strong></p> <p>Moloco is a machine learning company empowering organizations of all sizes to grow and unlock the full value of their unique first-party data, elevating the traditional path to performance advertising. While the largest technology companies have proven the speed and scale of ad-targeting utilizing data— the same robust performance powered by machine learning has previously been unavailable beyond their platforms.&nbsp;</p> <p>That's where Moloco steps in. With Moloco's powerful combination of cutting-edge machine learning technologies, we play a unique and visible role in shaping the digital economy, all while allowing companies to stay independent and scale.</p> <p>An industry leader at the nexus of machine learning, performance marketing, and visionary product infrastructure, Moloco is advancing the advertising technology industry. We <a href="https://www.inc.com/profile/moloco">ranked in the top 10%</a> of the Inc. 5000 fastest-growing private companies for 2023. Recognized as one of 46 leading Cloud Computing companies, receiving the <a href="https://www.bintelligence.com/posts/46-leading-cloud-computing-companies-products-and-services?=8">Stratus Award for 2023</a>. In 2023, we received <a href="https://cloud.google.com/blog/products/devops-sre/devops-awards-2022-winner-moloco">Google’s Cloud DevOps Dreamers Award</a>, a recognition given to companies that are implementing DevOps practices to drive organizational success and high performance. Lastly, Moloco is a 2024-certified <a href="https://www.greatplacetowork.com/certified-company/7039683">Great Place to Work</a>! Check us out on <a href="https://www.glassdoor.com/Reviews/Moloco-Reviews-E1694965.htm">Glassdoor</a> and be sure to get an inside look at working at Moloco on <a href="https://www.instagram.com/molocolife/">Instagram</a>, <a href="https://twitter.com/MolocoLife">Twitter</a>, and <a href="https://youtube.com/@molocolife">YouTube</a>.</p> <p>Moloco is headquartered in Silicon Valley, with offices in San Francisco, New York, Los Angeles, Seattle, London, Berlin, Seoul, Singapore, Beijing, Gurgaon, Bangalore, Tel Aviv and Tokyo.</p> <p>Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging will allow us the greatest opportunity to carry out our mission -- to empower businesses of all sizes to grow through operational machine learning.</p> <p>Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!</p></div><div><p><strong>The Opportunity:&nbsp;</strong></p> <ul> <li><strong>Conducting deep-dive analysis or experimentation to influence R&amp;D decisions and strategies:&nbsp;</strong>analyzing large datasets, developing and conducting experiments and identifying actionable insights that enable us to improve Moloco’s complex ML and bidding system to drive performance for customers.&nbsp;</li> <li><strong>Building the right metrics to measure campaign health:&nbsp;</strong>improving campaign performance monitoring by establishing the right metric framework, and understanding cause-and-effect relationships across drivers</li> <li><strong>Evaluating ads system health:&nbsp;</strong>understanding changes and drivers of our complex systems, and diagnosing issues through a set of input/output metrics of each component.</li> </ul> <p><strong>How Do I Know if the Role is Right For Me?&nbsp;</strong></p> <ul> <li>Experience in a tech lead role, responsible for elevating the quality of work across a data science organization.</li> <li>Strong communication with a technical background – this is a highly collaborative role, central to many functions here at Moloco.&nbsp;</li> <li>Distinctive problem-solving skills, ability to articulate product questions, pulling data from large datasets and using statistics to arrive at a recommendation; ability to manage multiple projects at the same time.&nbsp;</li> <li>Proven ability to own projects end-to-end, even when you have to get creative: you do more than completing delegated tasks and always pay attention to detail to translate analysis results into business recommendations.&nbsp;</li> <li>Statistics: strong knowledge and experience in experimental design, hypothesis testing, and various statistical analysis techniques such as regression or linear models.</li> <li>Programming: experience with Python, R or other scripting language, and database language (e.g. SQL) or data manipulation (e.g. Pandas, Dplyr).</li> <li>Ability to build positive relationships within the DS team and with our stakeholders, and work effectively with cross-functional partners in a global company.</li> <li>10+ years of work experience (industry or postgraduate) in data science related fields.</li> <li>Bachelor’s, Master’s and/or PhD in a quantitative discipline (e.g. Statistics, Operations Research, Bioinformatics, Economics, Computational Biology, Computer Science, Mathematics, Physics, Electrical Engineering, Industrial Engineering).</li> <li>People management experience is a plus.</li> </ul></div><div class="job__pay-ranges"><div class="pay-range"><div class="description"><div class="body"><span><p><strong>Our Compensation And Benefits (for United States Residents Only)</strong></p> <p>In accordance with various state laws, the range provided is a reasonable estimate of the base pay for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package.</p></span></div></div><p class="body body--medium">Base Pay Range:</p><p class="body">$203,200 - $280,000 USD</p></div><div class="pay-range"><div class="description"><div class="body"><span><p><strong>Our Compensation And Benefits (for United States Residents Only)</strong></p> <p>In accordance with various state laws, the range provided is a reasonable estimate of the base pay for this role. The actual amount may be higher or lower, based on non-discriminatory factors such as experience, knowledge, skills, and abilities. We also offer a competitive benefits package. This position is classified as non-exempt and is eligible for overtime pay.</p></span></div></div><p class="body body--medium">Base Pay Range:</p><p class="body">$203,200 - $280,000 USD</p></div></div><div><p><strong>Moloco Thrive: Benefits and Well-Being:</strong></p> <p>We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives. For an overview of our global benefits, click <a href="https://docs.google.com/document/d/1U5mJtGnvlaEZT7rcfJ8TDw9AdMfVhnbBBUR7MNu2nkA/edit">here</a>.&nbsp;</p> <p><strong>Moloco Values</strong></p> <ul> <li><strong>Lead with Humility: </strong>Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success.&nbsp;</li> <li><strong>Uncapped Growth Mindset: </strong>We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible.&nbsp;</li> <li><strong>Create Real Value: </strong>We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value.&nbsp;</li> <li><strong>Go Further Together: </strong>We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail.&nbsp;</li> </ul> <p><strong>Additional Resources:&nbsp;</strong></p> <ul> <li><a href="https://www.moloco.com/blogs">Moloco Company Blog</a>&nbsp;</li> <li><a href="https://www.moloco.com/leadership">Moloco Leadership</a></li> <li><a href="https://www.moloco.com/newsroom">Moloco Newsroom</a>&nbsp;</li> </ul> <p><strong>Equal Opportunity:&nbsp;</strong></p> <p>Moloco is an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression, and gender identity, sexual orientation, marital status, ancestry, physical or mental disability, military and veteran status, or any other characteristic protected by law.</p> <p><strong>Candidate Privacy Notice:</strong></p> <p>Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our <a href="https://docs.google.com/document/d/18jfQsQg2tgBTQLyEK2d-EPtNMMpgZaguTrpcB-wgHLg/edit">Candidate Privacy Notice</a>.</p></div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.