At SurveyMonkey, we believe that every voice matters, and we’re on a mission to empower individuals and organizations to share their ideas, feedback, and insights. Our tools help millions worldwide make smarter decisions and create meaningful change. Join our innovative and diverse team, where creativity meets purpose, and every day offers a new opportunity to make an impact.

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As a Senior Product Designer in the Authoring Team, you will innovate the survey-taking experience, translating complex customer needs into intuitive and visually appealing designs. You will lead the full product design lifecycle, from research and discovery to high-fidelity mockups and prototypes, partnering closely with Product Management, Engineering, and Research. This role requires deep user empathy, data-driven decision-making, and the ability to shape design strategy, mentor junior designers, and champion user-centric culture.

Senior Software Engineer I

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we’re looking for</h2>As a Senior Product Designer in our Authoring Team, you will have the opportunity to innovate our survey-taking experience, improving the customer experience with modern interaction and bold visual appeal. You’ll translate complex customer needs into intuitive experiences, partnering closely with Product Management, Engineering, Research and others to define and deliver an experience that drives engagement and brand health. We’re looking for a hands-on experienced contributor who can shape design strategy, mentor more junior designers, and champion a user-centric culture across the company.At SurveyMonkey, our Product Designers blend deep user empathy with data-driven decision-making. You’ll combine your expertise in interaction and visual design with your ability to synthesize user research and analytics to set design direction. You’ll influence roadmaps, establish best practices, and ensure consistency through our design system while still rolling up your sleeves to craft pixels and prototypes.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you’ll be working on</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead the full product design lifecycle for the survey taker experience, from discovery and user research through high-fidelity mockups and interactive prototypes.</li><li class="leading-relaxed">Conduct and synthesize qualitative and quantitative user research (interviews, usability tests, analytics) to inform design decisions.</li><li class="leading-relaxed">Develop and maintain components in our design system to ensure visual consistency and scalability.</li><li class="leading-relaxed">Collaborate closely with Product Managers to define requirements, write clear design briefs, and align on success metrics.</li><li class="leading-relaxed">Partner with Engineering to validate feasibility, iterate on solutions, and ensure pixel-perfect implementation.</li><li class="leading-relaxed">Mentor and provide constructive feedback to mid- and junior-level designers; foster continuous learning within the team.</li><li class="leading-relaxed">Advocate for best practices in UX, accessibility, and inclusive design across the organization.</li><li class="leading-relaxed">Present design concepts and user flows to stakeholders, incorporating feedback and driving alignment.</li><li class="leading-relaxed">Analyze post-launch performance data to identify opportunities for iteration and optimization.</li><li class="leading-relaxed">Help shape design team processes, standards, and documentation to improve efficiency and quality.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">We’d love to hear from people with</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of professional product design experience, preferably in a SaaS or B2B environment.</li><li class="leading-relaxed">Strong portfolio demonstrating user-centered design process, problem framing, and polished end-to-end solutions.</li><li class="leading-relaxed">Expertise in Figma (or equivalent tools) for wireframing, prototyping, and design system maintenance.</li><li class="leading-relaxed">Proficient in conducting and synthesizing both qualitative (user interviews, usability tests) and quantitative (analytics) research.</li><li class="leading-relaxed">Deep understanding of interaction design principles, visual design, motion design, and information architecture.</li><li class="leading-relaxed">Excellent communication and presentation skills, with the ability to influence cross-functional partners.</li><li class="leading-relaxed">Experience mentoring and coaching designers; passion for growing design talent.</li><li class="leading-relaxed">Familiarity with accessibility standards (WCAG) and inclusive design methodologies.</li><li class="leading-relaxed">Ability to balance strategic thinking with hands-on execution in a fast-paced, agile environment.</li><li class="leading-relaxed">Bachelor’s degree in Design, HCI, or related field (or equivalent practical experience).</li></ul>The base pay provided for this position ranges from $141,100 / year - $190,900 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.#LI-remote<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why we’re glad you asked</h2>At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the <a href="https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">CHOICE Fund</a> to help employees thrive in work and life.We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with <a href="https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">25 acts of giving</a>, opening new hubs in <a href="https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Costa Rica</a> and <a href="https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">India</a>, crossing the threshold of <a href="https://www.linkedin.com/posts/surveymonkeythis-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utmsource=share&utmmedium=memberdesktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">100 billion questions answered</a>, and earning recognition as one of the Most Inspiring Workplaces across <a href="https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">North America</a> and <a href="https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Asia</a>.We live our <a href="https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">company values</a>—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our commitment to an inclusive workplace</h2>SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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Kuda is a money app for Africans aiming to make financial services accessible, affordable, and rewarding. As a Data Analyst - Credit, you will support analytics throughout the credit product lifecycle, from design to acquisition, portfolio management, collection, and profit & loss, working within the Decision Science team.

A few years ago, a small team of people determined to transform banking launched a savings app for Nigerians. That app was the first step toward Kuda. Kuda is a full-service digital bank. Our mission is to make banking accessible, affordable and rewarding for all Africans.  Kuda is free of ridiculous banking charges and great at helping customers budget, spend smartly and save more. We raised the largest seed round recorded in Africa, and completed Series B funding round in 2021, led by some of the world's most respected institutional investors.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>Kuda is a money app for Africans on a mission to make financial services accessible, affordable and rewarding for every African on the planet. We’re a tribe of passionate and diverse people who dreamed of building an inclusive money app that Africans would love so it’s only right that we ended up with the name ‘Kuda’ which means ‘love’ in Shona, a language spoken in the southern part of Africa. We’re giving Africans around the world a better alternative to traditional finance by delivering money transfers, smart budgeting and instant access to credit through digital devices. We’ve raised over $90 million from some of the world's most respected institutional investors, and we’re rolling out our game-changing services globally from our offices in Nigeria, South Africa, and the UK.Role OverviewAs a Data Analyst - Credit, you are supporting the analytics throughout the credit product life cycle, from product design, to credit acquisition, portfolio management, collection and profit & loss. You will work within the Decision Science team, reporting to the Credit Risk Analytics Lead.Key Responsibilities<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze portfolio performance metrics to identify trends, risks, and opportunities</li><li class="leading-relaxed">Review and refine credit policies, including rule-based decision engines</li><li class="leading-relaxed">Build and maintain profit and loss forecasts to guide strategic decisions</li><li class="leading-relaxed">Conduct credit limit assignment and affordability assessments</li><li class="leading-relaxed">Perform score cut-off analysis to improve approval and risk strategies</li><li class="leading-relaxed">Monitor and enhance collection strategies based on customer segmentation and outcomes</li><li class="leading-relaxed">Design and run A/B tests to assess and optimize lending and collections performance</li><li class="leading-relaxed">Communicate actionable insights and recommendations to senior stakeholders</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Academic background in a mathematical discipline (e.g. Mathematics, Statistics, Physics, or related field)</li><li class="leading-relaxed">Minimum of 3 years' experience as a Quantitative Analyst or Data Analyst in a financial services, fintech or e-commerce environment</li><li class="leading-relaxed">Strong proficiency in SQL for data extraction and manipulation</li><li class="leading-relaxed">Hands-on experience with open-source statistical programming languages such as Python or R</li><li class="leading-relaxed">Solid understanding of statistical tests commonly used in A/B testing</li><li class="leading-relaxed">Experience using statistical software packages (open-source preferred)</li><li class="leading-relaxed">Proven experience developing and maintaining analytical reports or dashboards from end-to-end</li><li class="leading-relaxed">Ability to interpret and present insights from reports in a business context, including stakeholder engagement and recommendation</li></ul>AdvantageousStrong understanding of credit risk and portfolio performance metrics, including:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Annualised loss</li><li class="leading-relaxed">Vintage curves</li><li class="leading-relaxed">Roll rates</li><li class="leading-relaxed">Exposure at Default (EAD)</li><li class="leading-relaxed">Loss Given Default (LGD)</li></ul>

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Senior Product Designer

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SMB Sales Representative

SMB Sales Representative - Spanish Speaking

Product Support Specialist

Product Support Specialist - German Speaking

Revenue Accounting Manager

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Job Details