Survios is an award-winning game studio that takes a holistic approach to development, merging our hardware, software, and games expertise to create unbelievable immersive game experiences. As we expand our focus from VR-Only to create games across all PC and Console platforms, we’re dedicated to leveraging our passion, expertise, and creativity to develop and publish the next generation of groundbreaking and immersive video games. People make games great. And at Survios, we know we can’t grow from an acclaimed VR studio to the world’s premier game developer and publisher without them. That’s why our most valuable investments aren’t in the next-generation technology we use to make our games or the swanky new HQ we’re building in Marina Del Rey, but in creating a hybrid workplace that seeks out talent across the globe, nurtures its people, and encourages fun. A workplace where every team member knows they’re respected and cared for. If you want to join a passionate team of developers driving toward the future of immersive gaming Team of Dreamers, Makers, Artists, Thinkers, and Gamers. Focus: Engaging games. Immersive tech. Unparalleled presence. Nathan Burba, James Iliff and Alexander Silkin launched Project Holodeck as an interdisciplinary effort at the University of Southern California’s Games program. From Project Holodeck they founded Survios, and continue to focus on virtual reality gaming and immersive technology.

Survios

Senior Technology Engineer - Automation, Analytics and Live Ops (Unreal Engine 5)

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Survios seeks a Senior Technology Engineer to develop world-class games.  Responsibilities include automating builds, game testing, reporting, and asset processing; capturing, storing, and reporting game analytics; providing live ops and multiplayer services; improving developer workflows; supporting developers with software like Jenkins and Perforce; driving best practices; creating technical documentation; and mentoring other engineers.  The ideal candidate is a generalist with broad experience in tools, automation, live ops, multiplayer, and general engine development, proficient in C++, and experienced with Unreal Engine 4 or 5. The role requires expertise in tools development, distributed systems, automation, build systems, server architecture, and cross-platform development, along with experience in designing, implementing, and supporting analytics, live ops, and multiplayer services.

People make games great. That’s why at Survios, we invest in a dynamic hybrid workplace with talent from across the globe, nurturing our people, and encouraging fun. We have a workplace where every team member knows they’re respected and cared for. If you want to join a passionate team of developers driving toward the future of immersive gaming, we’d love to hear from you!Survios has an opening for a talented Senior Technology Engineer to help us develop world-class games. We are looking for a talented, passionate, and self-motivated individual to contribute to our technology team. The ideal candidate is a generalist with broad experience in tools, automation, live ops, multiplayer, and general engine development. There is an emphasis in working with all disciplines to build the best technology, tools, and games possible.Responsibilities:<ul><li>Develop, improve, and support systems, services, and tools to:</li><ul><li>Automate builds, game testing, reporting, and asset processing.</li><li>Capture, store, and report analytics from the game, engine, and tools</li><li>Provide live ops and multiplayer services.</li><li>Improve and optimize general developer workflows in Unreal Editor and other tools.</li><li>Support standard developer needs with software such as Jenkins, Perforce, and Unreal DDC</li></ul><li>Drive best practices for systems, tools, and services.</li><li>Create and maintain technical documentation.</li><li>Mentor and review the work of other engineers.</li></ul>Requirements:<ul><li>5+ years of experience designing, implementing, and maintaining tools, engine, and backend systems.</li><li>1+ shipped titles on console, PC, or VR.</li><li>2+ years experience in Unreal Engine 4 or 5.</li><li>Proficiency in tools development, distributed systems, automation systems, build systems, server architecture, and cross-platform development.</li><li>Experience designing, implementing, and supporting analytics, live ops, and multiplayer services.</li><li>Experience designing and implementing multi-threaded software.</li><li>Proficiency in C++</li><li>Understanding of linear algebra and general 3D mathematics.</li><li>Self-motivated, organized, and focused.</li><li>Effective communicator and collaborator with all disciplines.</li></ul>Pluses:<ul><li>Experience developing Maya plug-ins and asset pipeline support utilities.</li><li>Experience developing VR/AR games or simulations.</li><li>Experience developing for and managing AWS, Jenkins, Perforce, JIRA, and Slack.</li><li>Experience with telemetry, analytics, and data visualization.</li><li>Experience with custom or third-party live ops services such as EGS or Playfab.</li></ul>About Us:Survios is an award-winning game studio based in Marina Del Rey, California that takes a holistic approach to development, merging our expertise in hardware, software, industry-leading technology, and games to create unbelievable, immersive game experiences in VR, AR, consoles, and PC. We’re dedicated to leveraging our passion, expertise, and creativity to develop groundbreaking video games on all platforms.Base salary range between $150,000 USD - $170,000 USD ( Base salary range for applicants located within the United States )Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law.Survios takes into consideration a candidate’s education, training, and experience, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Payments and Fraud Shift Leader

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The Payments and Fraud Shift Leader is responsible for handling payment-related inquiries from customers and internal or external parties. This role aims to provide exceptional customer service by prioritizing the customer and facilitating internal communication, offering guidance to payments analysts. Responsibilities include task allocation, being the first point of contact for third-party providers, managing issues during the shift, answering escalations from customer support, handling payment queries via various channels, cooperating with the Payments and Fraud Team Leader, improving procedures, raising trends, and ensuring minimal downtime for tech issues. Additionally, the leader will be a point of contact for payment and fraud-related questions, processing internal crediting requests, assisting team members, applying fraud prevention rules, helping process payments, and maintaining a positive work environment.

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Finance Officer

Reconciliation Analyst

Customer Service Agent - English Speaking

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Gaming Coordinator

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Basketball Trader

<h2>Overview:&nbsp;</h2>
The function of the Payments&nbsp;and&nbsp;Fraud Shift Leader is to handle contacts related to payments queries raised by customers or any internal or external parties. The aim is to provide an outstanding customer service experience by putting the customer first in every action and facilitate internal communication, as well as offer guidance to payments analysts.&nbsp;
<h2>Main Responsibilities:&nbsp;</h2>
The main responsibilities include but are not limited to:&nbsp;
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Allocation and prioritization of task during the shift.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Being the first line of contact for 3rd party providers regarding payments related issues.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Taking ownership of any issues occurring during their shift, effectively manage the issue and take the most efficient course of action to minimize customer impact as well as work load.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Answering escalations&nbsp;from&nbsp;customer support and following up on the&nbsp;timely resolution of issues.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Handling&nbsp;of&nbsp;payments&nbsp;and risk&nbsp;queries and escalations from&nbsp;customer support via chat,&nbsp;IM&nbsp;and&nbsp;emails.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Cooperate with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;on any issues facing the team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Work together with Payments&nbsp;and&nbsp;Fraud Team Leader&nbsp;in order to improve and maintain procedures within the Payments Team.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Raise any trends in escalations, denoting a possible generic issue with anything payment related.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Ensuring that ongoing tech issues are monitored and proper follow&nbsp;up&nbsp;is done to ensure minimal down time&nbsp;and customer impact.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Point of contact for any payment&nbsp;and&nbsp;fraud&nbsp;related issues or questions.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1">Processing of internal crediting requests.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1">Be a point of assistance to&nbsp;the other team members when the need arises.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="4" data-aria-level="1">Ensuring that fraud and risk prevention rules are followed and applied when processing any of the Payments&nbsp;and&nbsp;Fraud&nbsp;Shift Leader tasks.&nbsp;</li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="5" data-aria-level="1">Help in processing payments when needed and any other&nbsp;additional tasks when required.&nbsp;</li>
</ul>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1">Help to create and maintain an effective and positive working environment.&nbsp;</li>
</ul>
<h2>Reporting:&nbsp;&nbsp;</h2>
To&nbsp;Payments&nbsp;and&nbsp;Fraud Team Leader.
<h2>Extra awesome:</h2>
<ul>
<li>Speaks a multitude of languages including fluency English</li>
<li>Invested knowledge in iGaming&nbsp;</li>
<li>Knowledge of a wide variety of payment providers and processes</li>
</ul>
&nbsp;
<h2 style="text-align: center;">Challenge accepted?</h2>
We offer a fun and challenging role in a collaborative and dynamic environment. For the right person there are many different career paths at Betsson, both if you want to deepen your technical skills or work with leadership in the future.
<h6 style="text-align: center;">By submitting your application, you understand that your personal data will be processed as set out in our <a href="https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.betssongroup.com%2Fprivacy-policy%2F&amp;data=02%7C01%7C%7Cdf880949479641f0ff9808d80186cf32%7Cc514bc364b3348d2bbb1a3c97d4bf41d%7C0%7C0%7C637261025803833173&amp;sdata=1ckgbi0LOpEfEI6T33fEggTW87I84SLdCYd6sLaHRGk%3D&amp;reserved=0">Privacy Policy</a></h6>

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