At Syniverse, we enable seamless connections between the proliferating devices and networks that make the world work. Billions of people and companies depend on us every moment of the day. What does that mean for you? Your career? Your future? Let your imagination roam.We’re for people ready to do the new thing, the next thing, the next big thing that will change how the world connects. We’re for people who want to make a difference while making their mark. Who seek out problems to solve. Who don’t wait for an invitation.

Syniverse

Roaming Testing Engineer I

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The Roaming Testing Engineer I performs IREG testing based on GSM standards, focusing on network setup and testing for new roaming agreements. This role involves supporting IREG testing procedures, providing switching & signaling support, performing network translations, scheduling and executing IREG tests, and troubleshooting SS7 messages, switching, SGSN/GGSN, and SMSC issues related to roaming services. The engineer also manages test plans and schedules to ensure timely completion and adherence to process controls.

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Who We're Looking For</h2>General Summary:The Roaming Testing Engineer I is responsible for performing IREG testing (CARRIER_SHORT) based on GSM testing standards. Primarily focusing on the network set-up and testing of the roaming partners to implement new roaming agreements; using the established IREG testing methodology by participating in, and supporting all required activities to ensure all process controls are adhered to and completed in a timely manner.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Some of What You'll Do</h2>Duties and Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">100% Support</li><li class="leading-relaxed">Assist in the development and maintenance of IREG testing procedures and adhere to all business processes and GSM standards</li><li class="leading-relaxed">Provide switching & signaling support for Roaming Partner set up</li><li class="leading-relaxed">Perform switch/network translations for the establishment of roaming services</li><li class="leading-relaxed">Schedule and perform all IREG testing for any new roaming partners required by CARRIER_SHORT</li><li class="leading-relaxed">Troubleshoot and evaluate SS7 messages when roaming services are failing</li><li class="leading-relaxed">Troubleshoot switching, SGSN/GGSN, and SMSC as it relates to roaming</li><li class="leading-relaxed">Manage test plan and schedule</li></ul>Job Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">General</li><li class="leading-relaxed">Bachelor’s degree, preferably in a STEM field, or equivalent work experience</li><li class="leading-relaxed">2+ years experience working in a IREG testing environment preferred</li><li class="leading-relaxed">2+ years experience in areas of technical customer support, problem management and roaming implementation</li><li class="leading-relaxed">Formal software testing methodologies</li><li class="leading-relaxed">Integration testing</li><li class="leading-relaxed">Conformance testing</li><li class="leading-relaxed">Module and Functional testing</li><li class="leading-relaxed">Document inspections & reviews</li><li class="leading-relaxed">Strong troubleshooting and error analysis skills</li><li class="leading-relaxed">Strong understanding of GSM standards and testing methods</li><li class="leading-relaxed">Required Interpersonal Skills</li><li class="leading-relaxed">Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients.</li><li class="leading-relaxed">Excellent analytical, multitasking, and communication skills (both verbal and written),</li><li class="leading-relaxed">Detail orientation and familiar with analysis and troubleshooting techniques</li><li class="leading-relaxed">Good control and follow-up skills</li><li class="leading-relaxed">Proactive Listening</li><li class="leading-relaxed">Strong leadership skills</li><li class="leading-relaxed">Good decision-making skills</li><li class="leading-relaxed">The ability to excel in a team environment is essential under limited supervision</li><li class="leading-relaxed">Good interpersonal skills</li><li class="leading-relaxed">Required Project Management Skills</li><li class="leading-relaxed">Strong prioritization skills in a fast paced, time sensitive environment</li><li class="leading-relaxed">Demonstrates accountability for resolution of issues</li><li class="leading-relaxed">Ability to lead small projects with guidance</li><li class="leading-relaxed">Project time reporting</li><li class="leading-relaxed">Estimate/Project risk analysis</li><li class="leading-relaxed">Identification of tasks and associated hours</li><li class="leading-relaxed">Ability to communicate status updates to project team and management</li><li class="leading-relaxed">Travel: 30%</li><li class="leading-relaxed">May be at client location for 2-4 weeks at a time.</li><li class="leading-relaxed">Must have valid passport to travel.</li></ul>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. It is not designed to be utilized as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

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