At Syniverse, we enable seamless connections between the proliferating devices and networks that make the world work. Billions of people and companies depend on us every moment of the day. What does that mean for you? Your career? Your future? Let your imagination roam.We’re for people ready to do the new thing, the next thing, the next big thing that will change how the world connects. We’re for people who want to make a difference while making their mark. Who seek out problems to solve. Who don’t wait for an invitation.

Syniverse

Customer Service Specialist II

Sr Systems Engineer

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Incident Management Engineer

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The Customer Service Specialist II acts as the primary point of contact for Syniverse customers, providing first-level support for all products and services. This role involves troubleshooting and resolving customer issues, assisting with projects and implementations, and identifying trends to improve customer experience. Responsibilities include analyzing reported production issues, service requests, and ensuring timely resolution while maintaining communication with internal departments to ensure customer satisfaction. The specialist will track problems, follow ticketing procedures, and work with higher-level support groups as needed.

Sr Software Engineer

Syniverse is the world’s most connected company. Whether we’re developing the technology that enables intelligent cars to safely react to traffic changes or freeing travelers to explore by keeping their devices online wherever they go, we believe in leading the world forward. Which is why we work with some of the world’s most recognized brands. Eight of the top 10 banks. Four of the top 5 global technology companies. Over 900 communications providers. And how we’re able to provide our incredible talent with an innovative culture and great benefits.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who We're Looking For</h3>The Customer Service Specialist II is the Syniverse customer point of contact for first level support for all products and services. This position will work with Syniverse customers to assist with troubleshooting and problem resolution. The Customer Service Specialist II will also play an integral part in assisting with various projects, implementations, and additional responsibilities as needed. This position will also play an integral part in assisting management in identifying trends in issues and identifying opportunities to improve our customer experience. Analyze customer reported production issues and service request, including inoperability or inaccessibility of a system, module, or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations. Whenever possible, resolve customer requests without additional hand-off (First-touch resolution)<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Some of What You'll Do</h3>Scope of the Role:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Direct Reports: This is an individual contributor role with no direct reports</li></ul>Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyze customer issues and questions, including inoperability or inaccessibility of a system, module or function. Take appropriate action to resolve the problem in a timely manner to meet or exceed customer expectations.</li><li class="leading-relaxed">Assist management in identifying trends in issues and identifying opportunities to improve our customer experience.</li><li class="leading-relaxed">Track customer reported problems following ticketing procedures.</li><li class="leading-relaxed">Ensure timely follow-up and resolution of customer requests, following established Severity Level and Response Guidelines.</li><li class="leading-relaxed">Effectively work with internal resources and 2nd and 3rd level support groups as needed for ticket resolution.</li><li class="leading-relaxed">Maintain ongoing communication with internal departments (i.e.Sales, Marketing, Product Support) to ensure customer satisfaction.</li><li class="leading-relaxed">Effectively support customer communication processes. Support the department by completing the daily, weekly, and monthly special projects as required.</li><li class="leading-relaxed">Ensure individual/departmental objectives are met.</li><li class="leading-relaxed">Identify and assess personal training needs and take the necessary steps to keep abreast of products and services as well as enhancements and upgrades..</li></ul>Experience, Education and Certification:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High school diploma or GED, a Bachelor’s degree in communication or business is preferred or equivalent work experience.</li><li class="leading-relaxed">2+ years experience in telecommunications industry preferred.</li><li class="leading-relaxed">2+ years customer service experience preferred.</li><li class="leading-relaxed">PC experience in a Windows operating environment with strong typing ability.</li></ul>Additional Requirements:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent interpersonal, verbal and written communications.</li><li class="leading-relaxed">Ability to prioritize and handle multiple tasks simultaneously.</li><li class="leading-relaxed">Ability to work with minimal supervision and ability to work unsupervised during off-peak hours, weekends, and holidays.</li><li class="leading-relaxed">Ability to proactively anticipate customer needs and make recommendations to meet those needs.</li><li class="leading-relaxed">Ability to work in a multiple shift environment covering 24 x 7 x 365.</li></ul>

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Cirrus Logic is seeking innovative engineering interns for the Summer 2025 semester to design and characterize high-performance mixed-signal integrated circuits (ICs) in state-of-the-art CMOS processes. Interns will collaborate with experienced engineers, contribute to product development, and gain hands-on experience in a fast-paced, supportive environment, working on cutting-edge technologies and critical analog/mixed-signal circuitry.

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For over four decades, Cirrus Logic has been propelled by the top engineers in mixed-signal processing. Our rockstar team thrives on solving complex challenges with innovative end-user solutions for the world's top consumer brands. Cirrus Logic is also known for its award-winning culture, which was built on a foundation of inclusion and fairness, meaningful community engagement, and delivering enjoyable employee experiences at every turn. But we couldn’t do it without our extraordinary workforce – and that’s where you come in. Join our team and help us continue to make Cirrus Logic an exceptional place to grow your career!We are seeking innovative engineering interns to join our team in the design and characterization of high-performance mixed-signal integrated circuits (ICs). This is a unique opportunity to work on cutting-edge technologies and critical analog/mixed-signal circuitry in state-of-the-art CMOS processes.As an intern, you’ll collaborate with experienced engineers to solve real-world challenges, contribute to product development, and gain hands-on experience in a fast-paced, supportive environment. This internship will take place during the Summer 2025 semester over the course of a 12 week long internship working a full-time schedule.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist in the design, simulation, and verification of mixed-signal ICs.</li><li class="leading-relaxed">Support characterization and testing of silicon prototypes.</li><li class="leading-relaxed">Analyze performance data and contribute to design improvements.</li><li class="leading-relaxed">Collaborate across teams to ensure robust and efficient circuit implementations.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Skills and Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Currently pursuing a MS or PhD in Electrical Engineering or a related field.</li><li class="leading-relaxed">Strong understanding of analog and digital circuit fundamentals.</li><li class="leading-relaxed">Experience with circuit simulation tools (e.g., Cadence, SPICE).</li><li class="leading-relaxed">Familiarity with lab equipment such as oscilloscopes, spectrum analyzers, and signal generators.</li><li class="leading-relaxed">Excellent problem-solving skills and attention to detail.</li><li class="leading-relaxed">Strong communication and teamwork abilities.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skills and Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Coursework or experience in mixed signal design, data converters, or signal processing.</li><li class="leading-relaxed">Exposure to CMOS design flows and layout tools.</li><li class="leading-relaxed">Programming experience in Python, MATLAB, or similar for data analysis.</li></ul>#LI-HybridCirrus Logic follows a 2+ day in-office work schedule but interns should expect to be in the office more often, up to 5 days per week, based on business needs and team preference. Interns must be based within commutable distance of the work location listed on the job posting, or willing to relocate prior to beginning their internship with Cirrus Logic.Export control restrictions based upon applicable laws and regulations would prohibit candidates who are nationals of certain embargoed countries from working in this position without Cirrus Logic first obtaining an export license. Candidates for this role must be able to access technical data without a requirement for an export license. We are unable to sponsor or obtain export licenses for this role.Cirrus Logic strives to select the best qualified applicant for any opening. Different approaches, ideas and points of view are both valued and respected. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, national origin, age, protected veteran or disabled status, genetic information, or any other classification protected by applicable law.

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Customer Service Specialist II

Sr Systems Engineer

Customer Service Specialist II

Customer Account Management Director

Incident Management Engineer

Customer Service Specialist I

Sr Quality Assurance

Network Operations Center Analyst

Lead Cybersecurity Engineer

Job Details