T systems

Control-M L3 Engineer

SAP Basis Technical Architect

Data Analyst

Celonis Expert

HR Operations

Product Owner - Database Management

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Cloud Engineer - Azure Administrator

Product Owner

T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a Great Place To Work® Certified™ subsidiary of T-Systems International GmbH, operating across Pune, Bangalore, and Nagpur. They provide integrated end-to-end IT solutions, driving digital transformation for various industries. This role is for a Control-M L3 Engineer, requiring readiness for 24x7 shifts and office work in Bangalore/Pune. Key responsibilities include administering Control-M components, performing upgrades, resolving complex issues, monitoring infrastructure, designing job schedules, developing automation scripts, and providing L3 support.

Cloud Engineer - Azure Admin

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ready to work in 24x7 shift model</li><li class="leading-relaxed">Work from Office, as per Organization policy and/or Operation requirement.</li><li class="leading-relaxed">Should be available at base location i.e. Bangalore/Pune</li><li class="leading-relaxed">Administer and maintain Control-M components: Server, Enterprise Manager, Agents, plug-ins</li><li class="leading-relaxed">Perform version upgrades, patching, and environment migrations</li><li class="leading-relaxed">Resolve advanced job failures, performance bottlenecks, and complex dependency issues</li><li class="leading-relaxed">Monitor system infrastructure to ensure high availability and scalability</li><li class="leading-relaxed">Design, configure, and manage job schedules across diverse platforms</li><li class="leading-relaxed">Optimize workflows to align with SLAs and enhance operational efficiency</li><li class="leading-relaxed">Develop automation scripts (Shell, Python) to streamline operational processes</li><li class="leading-relaxed">Implement and manage Control-M backup and recovery strategies</li><li class="leading-relaxed">Provide L3 support and lead root cause analysis for escalated issues</li><li class="leading-relaxed">Handle ServiceNow catalog tasks, incident and change tickets with precision</li><li class="leading-relaxed">Integrate Control-M with enterprise applications using APIs and custom plug-ins</li><li class="leading-relaxed">Collaborate with internal teams to provide technical support and training</li><li class="leading-relaxed">Maintain comprehensive technical documentation, SOPs, and best practices</li><li class="leading-relaxed">Enforce ITIL-compliant processes and ensure adherence to service protocols</li><li class="leading-relaxed">Support and maintain HA/DR configurations to ensure business continuity</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills & Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deep expertise in Control-M architecture and operations</li><li class="leading-relaxed">Proficiency in Linux/Unix and Windows environments</li><li class="leading-relaxed">Strong scripting skills: Shell, Python</li><li class="leading-relaxed">Experience with Control-M APIs and third-party integrations</li><li class="leading-relaxed">Hands-on experience with ServiceNow or similar ITSM tools</li><li class="leading-relaxed">Sound understanding of ITIL processes and best practices</li><li class="leading-relaxed">Excellent analytical, problem-solving, and communication skills</li><li class="leading-relaxed">Proven ability to work independently and in cross-functional teams</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Additional Information</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Certification in Control-M or ITIL is a plus</li><li class="leading-relaxed">Experience in large-scale enterprise environments preferred</li></ul>Note - Looking for Early joiners only.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Toast

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. As a Technical Support Expert - Team Management you engage directly with our Toast customers to drive specialty support with measured success based on productivity and customer satisfaction Key Performance Indicators (KPIs). You will respond to and resolve complex and nuanced inquiries on Toast products and services, and take ownership of the customer experience. You are able to apply principles and methodologies, such as empathy, good judgment, and a consultative approach, to customer interactions. As a pivotal stakeholder, you partner with leadership and cross-functional teams across the company. To thrive as a Technical Support Expert at Toast, you are a customer champion, thrive in escalated situations, and excel in ambiguous environments!

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Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.Bready\* to make a change?As a Technical Support Expert - Team Management you engage directly with our Toast customers to drive specialty support with measured success based on productivity and customer satisfaction Key Performance Indicators (KPIs). You will respond to and resolve complex and nuanced inquiries on Toast products and services, and take ownership of the customer experience. You are able to apply principles and methodologies, such as empathy, good judgment, and a consultative approach, to customer interactions. As a pivotal stakeholder, you partner with leadership and cross-functional teams across the company. To thrive as a Technical Support Expert at Toast, you are a customer champion, thrive in escalated situations, and excel in ambiguous environments!About this roll\* (Responsibilities)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Deliver a top tier customer experience over the phone through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers</li><li class="leading-relaxed">Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps</li><li class="leading-relaxed">Communicate & collaborate effectively with escalated customers; able to use de-escalation techniques to resolve complex customer inquiries and increase customer satisfaction</li><li class="leading-relaxed">Help set up and troubleshoot technology devices for customers</li><li class="leading-relaxed">Collaborate and actively participate with internal team members in meetings and 1:1 training to ensure we are all working together to provide a great customer experience</li><li class="leading-relaxed">Support the business by recommending process improvements to management toward advancing customer programs.</li></ul>Do you have the right ingredients\*? (Requirements)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of experience in a role responsible for customer satisfaction or 1+ year working in a customer support role providing technical troubleshooting and solving difficult problems</li><li class="leading-relaxed">Experience with root cause analysis; able to understand unique situations and deliver solutions to these problems</li><li class="leading-relaxed">Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast hardware,</li><li class="leading-relaxed">Strong verbal/ written communication, organizational, and influencing skills</li><li class="leading-relaxed">Success operating independently and navigating competing priorities in a constantly changing environment</li></ul>Special Sauce\* (Nonessential Skills/Nice to Haves)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ years of experience using a POS (Point of Sale) software, ideally in the service industry</li><li class="leading-relaxed">Experience answering incoming phone calls and ticketing systems</li><li class="leading-relaxed">Experience working in the tech industry or for a SaaS company</li><li class="leading-relaxed">Open to schedules that may include weekends, holidays and nights</li></ul>Our Spread of Total RewardsWe strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits .\*Bread puns encouraged but not requiredThe starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25—$25 USD**Diversity, Equity, and Inclusion is Baked into our Recipe for Success**At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.We Thrive TogetherWe embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast .Apply today!Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com .------For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Bready\* for a change?</h3>Apply now<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Other recommended rolls\*</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Life at Toast Blog</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Beyond Benefits: Real Stories of Family Building with Carrot Fertility at Toast</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Cultivating Connection in Customer Success & Services</h3><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Building Belonging: Celebrating Pride Month 2025</h3>Apply now!Notice on fraudulent jobsWe have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, purporting to represent Toast. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Toast, and Toast is not responsible for fraudulent offers or requests for personal information or payments. Toast will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Toast job postings or offers should consult the job postings on our careers.toasttab.com career site. If you think you've been scammed, reference this site for more info.Check out other rolls\*Search by job title, location, department, category, etc.Search Jobs near me

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.