Tactile Games

Senior Data Analyst

Office & Culture Manager

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Tactile Games is seeking a Senior Data Analyst to join their growing Analytics team, supporting Product and LiveOps functions. This role is crucial for validating decisions with data, providing insights to shape product roadmaps, and fostering a data-driven culture. The analyst will have a real impact on game development and player experience, working closely with game teams in their Copenhagen office.

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Senior Data Analyst</h1>It’s an exciting time to join Tactile. We're a diverse team of storytellers, puzzle enthusiasts and casual mobile game creators. Our story began in 2008 in the heart of beautiful Copenhagen, and since then we have experienced continuous growth, establishing ourselves as one of the largest gaming companies in Denmark. In more recent years, we have been scaling fast, in big part thanks to the success of a little game called Lily’s Garden. Now we’re on a mission to solidify our position as one of the leaders in creating out-of-the-ordinary casual puzzle games.With more than 350 talented individuals, we are a mix of over 55 nationalities and 43% women. We truly appreciate the richness of different experiences and perspectives that Tactilers bring to the game. This is why we foster a lean organisational culture, in which each individual is encouraged to take responsibility, be open and grow in their own way. We pride ourselves in cultivating a studio environment that stays away from crunch, that fosters your skills no matter what your discipline is, and one that gives you a place to be creative alongside other passionate and invested storytellers.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">🚀 Your role & impact:</h3>We are currently growing our Analytics team and are on the search for Senior Game Analysts to support our Product and LiveOps functions.Our analysts are embedded directly within our game teams, ensuring each team has dedicated experts who understand the intricacies of data and their unique needs. Your role will be crucial in validating decisions with data, offering valuable insights to shape product roadmaps, and fostering a culture of backing up decisions with data. This means you will have a real impact on the game and contribute to enhancing our players’ experience.So, if you are super passionate about games or mobile tech and have data deeply embedded in your DNA, then you might just be our missing piece! 🧩📍 This role is based in our beautiful Copenhagen office, as we truly believe that when talented people work closely together, amazing things happen!<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Here’s what you'll do on the day-to-day:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Analyse the performance of the game to help the Product/LiveOps team understand player behaviour, what to improve in the game and what is the estimated impact of each improvement</li><li class="leading-relaxed">Create compelling dashboards to monitor key metrics of the game</li><li class="leading-relaxed">Work closely with the Product/LiveOps team to design, analyse and derive conclusions from A/B tests</li><li class="leading-relaxed">Help game designers and product specialists to balance game features</li><li class="leading-relaxed">Work with developers to define the necessary tracking data points in the game</li><li class="leading-relaxed">Present your findings to stakeholders (product or LiveOps team members) and propose courses of action or improvements to the game</li><li class="leading-relaxed">Work closely with the rest of the game analysts on the team and brainstorm on how to solve problem</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we’re looking for:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Strong background in data analytics, within mobile games</li><li class="leading-relaxed">Proficiency with SQL</li><li class="leading-relaxed">High proficiency in presenting analyses and results to all audiences, from senior stakeholders to junior colleagues and in particular to non-technical teammates</li><li class="leading-relaxed">Experience applying analytic techniques in order to understand user behaviour and their interactions</li><li class="leading-relaxed">A good understanding of applied statistics (such as sampling, hypothesis testing and ab testing)</li><li class="leading-relaxed">Experience with data visualisation tools (e.g. Looker, Tableau)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">You'll make us extra excited if you also have:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Prior experience working within gaming/mobile apps</li><li class="leading-relaxed">Python/R knowledge</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What’s in for you?</h3>🌆 Beautiful office space with probably the best view in Copenhagen🩺 Pension and private health insurance💻 A chance to work with the latest tools and technology📚 Opportunities for individual growth with development talks as well as workshops, books and courses🌮 Daily, healthy organic breakfast and lunch prepared by our professional chefs in-house🥳 Social activities, including game nights, book club, Friday bar and more✈️ Relocation package if you are coming from outside of Denmark🔍 Free Danish lessons with our in-house Danish teacher<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our interview process</h3>Submit your application via the fill-in form at the top of this page. This is the easiest and fastest way to get in touch with our recruiters. We foster an inclusive culture and accessible workplace and want to make sure we provide everyone with the same opportunities for success. This is why we encourage you to apply regardless of your gender, sexuality, age, nationality, neurodiversity or disability. We review applications based on competencies and experience, so please do tell us about your favourite projects and technologies.After we review your application, you can expect to go through the following conversations:☕ Introductory chat with one of our Recruiters to make sure we’re aligned on the scope of the role👋 Introductory conversation with Alex or Norberto, our Analytics leadership, to dive into the technical details of the role🧪 A test assignment, to see your skills in action.🚀 Follow-up technical interview, in which you will meet with the team, present & discuss your test solutionsWe are pretty thorough with our hiring process. It is important to us that we choose new Tactilers carefully - just as it is vital to ensure that we are the right place for you.‍We want to ensure you have a great candidate experience whilst in our recruitment process. We will do everything we can within reason to make sure that your interview takes place in an environment that fairly and accurately assesses your skills. If you need assistance or accommodation, please let us know.We look forward to receiving your application! 👋

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Pocket Worlds</h2>We harness the power of virtual worlds and the metaverse to connect people. We build deep, rich virtual worlds that are social by design and last for decades. Our first world, <a href="https://about.joinhighrise.com/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Highrise</a>, is a creative 2D isometric world where people make avatars, express themselves, and create deep friendships along the way. Over 10 million people have already joined the world of Highrise, and it's growing faster every day.We're a completely remote company with a diverse set of employees spanning 16 different countries. We are connected by a singular mission of building amazing games that bring our players together, and we live by our values, <a href="https://www.notion.so/pocketworlds/Mission-and-Values-25d5b68122124a548f819b2d734e622b" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">which you can read here</a>.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2>We’re looking for a logical thinker with a keen eye who is ready to help keep our application safe from all evildoers (and some semi-evildoers). As a Trust & Safety Agent, you’ll be responsible for ensuring our players follow our guidelines and taking appropriate action when they do not. You’ll also be responsible for removing unwelcome content and assisting players who may require help with issues related to our guidelines. This role primarily involves moderating player conversations in Arabic, including reviewing reports, chat logs, and user-generated content from Arabic-speaking regions. Along with our entire company, this role is fully remote and includes working night shifts.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">As a Trust & Safety Agent, you will:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor our player report system and resolve player reports. These reports may contain extremely sensitive and NSFW content. This includes assisting Arabic-speaking players and ensuring culturally informed, context-appropriate moderation.</li><li class="leading-relaxed">Use CRM tools to respond to and resolve player reports.</li><li class="leading-relaxed">Provide feedback and suggestions on how to improve our Trust & Safety processes.</li><li class="leading-relaxed">Work closely with our Customer Support and Live-Operations teams to resolve challenging guideline violations or implement new Trust & Safety policies.</li><li class="leading-relaxed">Identify possible abuse vectors in new features and propose ways to mitigate or eliminate them.</li><li class="leading-relaxed">Interact directly with players via our dedicated channels to help resolve reports.</li><li class="leading-relaxed">Become part of an inclusive, multicultural, and multilingual Trust & Safety team working across the globe.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What we’re looking for:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ year of experience in Trust & Safety, content moderation, or a related field.</li><li class="leading-relaxed">A college degree.</li><li class="leading-relaxed">Fluency in both English and Arabic, with strong communication skills and the ability to interpret slang, dialect variations, and culturally contextual expressions.</li><li class="leading-relaxed">Experience working with technical systems such as CRMs, moderation systems, and admin panels.</li><li class="leading-relaxed">Interest in mobile gaming.</li><li class="leading-relaxed">Experience working and communicating in a fully remote environment.</li><li class="leading-relaxed">Availability to work both day and night shifts.</li><li class="leading-relaxed">Comfortable navigating challenges in a fast-paced, constantly evolving environment without compromising work quality.</li><li class="leading-relaxed">Familiarity with cultural norms and safety risks prevalent in Arabic-speaking regions.</li></ul><a href="https://jobs.ashbyhq.com/Pocket%20Worlds/927650e0-6f1d-4eb1-92c9-a5f4b0fa720d/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a>This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.

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