TALA

Senior Shared Services Lead (Workforce Management)

SecOps Engineer

People Operations Specialist

VP, Finance

Accountant - (6 Months Contract)

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Fraud Strategist

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Senior Manager, Corp Planning

The Senior Shared Services Lead will drive operational excellence and strategic workforce management for Shared Services, overseeing Customer Care and Recoveries operations. This role ensures optimal staffing, real-time monitoring, and actionable insights to support quick business decisions. The Senior Lead will mentor WFM specialists, optimize intraday reporting, and implement disciplined metrics and processes across multiple teams, managing dialer platforms and vendor performance.

Senior Fraud Analyst

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">About Tala</h1><p class="my-4 text-gray-700 leading-relaxed">At Tala, we’re applying advanced technology and human creativity to solve what legacy institutions can’t or won't. We are a global financial infrastructure company on a mission to unleash the economic power of the global majority, recognizing that today’s financial infrastructure doesn’t work for most of the world’s population.</p><p class="my-4 text-gray-700 leading-relaxed">We’re the first and only platform to combine the intelligence of a credit bureau, the payments execution of a fintech, and the relationship expertise of a bank into one vertically integrated solution. Our platform is powered by an expansive moat of proprietary data and AI/ML decisioning technology, enabling us to deliver instant, reliable liquidity personalized to every customer's needs. Through our flagship credit app, we’ve disbursed over $7 billion in credit to more than 12 million customers across Latin America, Southeast Asia, and East Africa. These customers have leveraged Tala products to start and expand small businesses, manage day-to-day needs, and pursue their financial goals.</p><p class="my-4 text-gray-700 leading-relaxed">Our pioneering work and proven impact have earned us consistent recognition, including being named to:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">CNBC’s Disruptor 50 for five years.</li><li class="leading-relaxed">CNBC’s World's Top Fintech Companies for two consecutive years.</li><li class="leading-relaxed">Forbes’ Fintech 50 list for nine consecutive years.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Visionary investors, persuaded by the economic power of the global majority, have committed half a billion dollars in equity and debt to Tala's success.</p><p class="my-4 text-gray-700 leading-relaxed">Given the global nature of our team, we operate on a remote-first approach with office hubs in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.</p><p class="my-4 text-gray-700 leading-relaxed">Most Talazens join us because they connect with our mission. If you are energized by the impact you can make at Tala, we’d love to hear from you!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">The Senior Shared Services Lead will drive operational excellence and strategic workforce management for Shared Services, overseeing Customer Care and Recoveries operations. This role ensures optimal staffing, real-time monitoring, and actionable insights to support quick business decisions. The Senior Lead will mentor WFM specialists, optimize intraday reporting, and implement disciplined metrics and processes across multiple teams.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Do</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Team Leadership & Management</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead, mentor, and develop a team of Shared Services specialists, from junior to senior levels.</li><li class="leading-relaxed">Ensure high-quality service delivery, operational coverage, and fulfillment of projects and initiatives.</li><li class="leading-relaxed">Drive a culture of accountability, continuous improvement, and operational discipline.</li><li class="leading-relaxed">Conduct weekly team updates, coaching sessions, and performance evaluations.</li><li class="leading-relaxed">Translate workforce data into executive-ready insights and recommendations that guide operational and strategic business decisions.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Workforce Management & Planning</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead real-time operational command across Customer Care and Recoveries, proactively identifying risks to service levels and implementing corrective staffing actions to maintain service levels and staffing adherence.</li><li class="leading-relaxed">Lead capacity planning and long-range workforce forecasting to align staffing strategies with business growth, seasonality, and operational demand.</li><li class="leading-relaxed">Deliver monthly and ad hoc schedules aligned with business demand and strategic objectives.</li><li class="leading-relaxed">Manage intraday reporting for staffing, phone occupancy, dialer performance, and adherence to forecast.</li><li class="leading-relaxed">Conduct scenario modeling and what-if analysis to evaluate the staffing impact of changes in volume, productivity, or operational strategy.</li><li class="leading-relaxed">Optimize real-time monitoring that maintains target service levels, occupancy, and productivity across Customer Care and Recoveries operations.</li><li class="leading-relaxed">Identify opportunities to automate workforce reporting, scheduling processes, and operational dashboards to improve efficiency and reduce manual effort.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Dialer & Reporting</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Manage and optimize dialer platforms like Five9, Amazon Connect (AWS), or other similar systems.</li><li class="leading-relaxed">Oversee dialer operations, configuration, call segmentation, and reporting for both Customer Care and Recoveries.</li><li class="leading-relaxed">Lead automation and optimization of reports, dashboards, and insights to support business decision-making.</li><li class="leading-relaxed">Track risk events and coordinate with stakeholders to ensure timely resolution.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Vendor & Partner Management</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor, report, and analyze vendor performance across daily, weekly, and monthly metrics.</li><li class="leading-relaxed">Serve as a key point of contact for external CCR partners to ensure timely support and seamless operations.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Manual Adjustments & Operational Compliance</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ensure manual adjustments are processed accurately and in compliance with established policies.</li><li class="leading-relaxed">Collaborate with CCR and cross-functional teams to resolve exceptions and escalate issues as needed.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You'll Need</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Extensive experience in contact center WFM operations, including Customer Care and Recoveries.</li><li class="leading-relaxed">Advanced proficiency in SQL and relational databases, with experience using BI tools such as Looker, Data Studio, or Snowflake (Data warehouse)</li><li class="leading-relaxed">Strong experience with dialer administration and reporting (Five9, Amazon Connect, Genesis, Avaya, NICE or similar).</li><li class="leading-relaxed">Skilled in intraday reporting, staffing adherence, forecast management, and real-time monitoring.</li><li class="leading-relaxed">Ability to deliver actionable insights for quick business decisions.</li><li class="leading-relaxed">Excellent communication, data visualization, stakeholder management, planning, and problem-solving skills.</li><li class="leading-relaxed">Proven ability to work independently and lead multiple projects simultaneously.</li><li class="leading-relaxed">Strong project management and strategic thinking capabilities.</li><li class="leading-relaxed">Demonstrated ability to optimize operational metrics and maintain disciplined reporting KPIs.</li><li class="leading-relaxed">Experience in recoveries or outbound contact center operations is a plus.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Our vision is to build a new financial ecosystem where everyone can participate on equal footing and access the tools they need to be financially healthy. We strongly believe that inclusion fosters innovation and we’re proud to have a diverse global team that represents a multitude of backgrounds, cultures, and experience. We hire talented people regardless of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.</p><p class="my-4 text-gray-700 leading-relaxed">We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p>

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Micron

Staff Memory circuit design verification engineer

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Micron Technology is seeking a Staff Memory Circuit Design Verification Engineer to lead verification efforts and analyze complex full-chip gate-level custom designs, including advanced low-power and power management technologies for DDR5, LPDDR5, DDR6, and LPDDR6, operating at high speeds. This role involves developing test cases, maintaining test benches, and collaborating globally with design and verification teams. The engineer will also contribute to verification methodology and explore AI-based automation for productivity improvements.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job description</h2><p class="my-4 text-gray-700 leading-relaxed"><strong>Our vision is to transform how the world uses information to enrich life for <em>all</em>.</strong></p><p class="my-4 text-gray-700 leading-relaxed">Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Unique Opportunities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Complete ownership of verification and end to end analysis of sophisticated full chip gate level custom designs with advanced low power and power management technologies spread across multiple categories such as DDR5, LPDDR5,DDR6 and LPDDR6 that can operate at high speeds of up to 9600MT/s.</li><li class="leading-relaxed">Collaborate closely with design and verification team members spread across the globe, many of whom have decades of experience in memory design.</li><li class="leading-relaxed">Work on multi-functional tasks that can widen your skills.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Guide and set the direction for the verification effort within your areas of expertise in any project that the team undertakes.</li><li class="leading-relaxed">Provide verification support to design projects by simulating, analyzing, and debugging pre-silicon full chip designs.</li><li class="leading-relaxed">Develop Test cases/Stimulus to increase the functional coverage for all DRAM and emerging memory architectures and features.</li><li class="leading-relaxed">Participate in developing verification methodology and verification environments for sophisticated products.</li><li class="leading-relaxed">Co-work with international colleagues on developing new verification flows to take on the challenges in design.</li><li class="leading-relaxed">Develop and maintain test benches and test vectors using simulation tools and run regressions for coverage analysis and improvements.</li><li class="leading-relaxed">Ability to identify verification pain points suitable for <strong>AI-based automation</strong> and collaborate with cross‑functional teams to deploy scalable solutions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Core Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Good communication skills and ability to work well in a team</li><li class="leading-relaxed">Exposure to gate level simulations ( with delays ) and Logic schematic analysis</li><li class="leading-relaxed">Analytical capability for complex CMOS and/or gate level circuit designs</li><li class="leading-relaxed">Proficient with Verilog simulations</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications & Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in SystemVerilog, PLI coding</li><li class="leading-relaxed">Experience in UVM Test Bench</li><li class="leading-relaxed">Experience in DRAM, SRAM or other memory related fields</li><li class="leading-relaxed">Experience in timings analysis Setup/Hold and critical data path timing analysis</li><li class="leading-relaxed">Experience using AI-assisted tools to improve verification productivity, with a strong emphasis on correctness, validation, and responsible use of enterprise-approved AI systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education</h3><p class="my-4 text-gray-700 leading-relaxed">Bachelors or Post Graduate Degree in Electronics Engineering or related engineering field required</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Micron Technology, Inc.</h3><p class="my-4 text-gray-700 leading-relaxed">We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life</p><p class="my-4 text-gray-700 leading-relaxed"><em>for all</em>. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.</p><p class="my-4 text-gray-700 leading-relaxed">To learn more, please visit micron.com/careers</p><p class="my-4 text-gray-700 leading-relaxed">All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</p><p class="my-4 text-gray-700 leading-relaxed">To request assistance with the application process and/or for reasonable accommodations, please contact <a href="mailto:hrsupport<em>in@micron.com" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">hrsupport_india@micron.com</a></p><p class="my-4 text-gray-700 leading-relaxed">Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.</p><p class="my-4 text-gray-700 leading-relaxed">Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.</p><p class="my-4 text-gray-700 leading-relaxed">AI alert<strong>:</strong> Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification.</p><p class="my-4 text-gray-700 leading-relaxed">Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Micron Foundation</h2><p class="my-4 text-gray-700 leading-relaxed">Strong communities and education are vital to the success of both society and innovative companies. Every Micron site understands the complex needs of their local community. Whether it’s through strategic giving, sponsorships or deploying team member volunteers, we are making a difference.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Sustainability</h2><p class="my-4 text-gray-700 leading-relaxed">Micron is committed to sustainable practices and supporting our global community. We are building and maintaining sustainable operations, products, and communities while focusing on opportunities and risks that are most important to our business success and stakeholders.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

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