TaskUs

Quality analyst

Quality Analyst

Communication Coach

Team Lead

Quality Manager

LZ Care - 10/14/24 - 23

Abuse Moderation Backfill Eng/Others (12)

Teammates

Talent Acquisition Specialist-1

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Fortis Games

Senior QA Automation Engineer

Project Manager III (Design)

Computer Operator I

Systems Engineer IV

N-iX

Executive Talent Sourcer & Researcher (#2219)

SEGA US

Sr. Graphic Designer

Licensing Product Development Specialist, Transmedia

Remedy Entertainment Plc

(Senior) Engine Programmer

Every matrix

Frontend Game Developer

As a Senior QA Automation Engineer at Fortis Games, you'll be pivotal in building and maintaining quality assurance frameworks.  Key responsibilities include designing and implementing test automation and efficiency tools for QA and Product teams, partnering with QA and Development leaders to define requirements and leverage appropriate technologies. You'll contribute to the architecture and test suite, define tooling and best practices for QA automation, and help shape Fortis' overall advanced test strategy.  This role involves collaborating closely with teams, demonstrating ownership, and contributing to tech innovations within the team.  You'll also be involved in building core test suites and providing support and maintenance for the existing test architecture.

Games where you belong. Come build with us. Visit www.fortisgames.com to learn more.

Senior QA Engineer

Senior People Partner

Sr. QA Analyst

QA Manager

<div id="content" class="">
 <div class="content-intro">Who we are
At Fortis Games we aspire to make great games that bring people together while redefining how game companies work. We believe in building a sense of belonging through our games, their communities, and how we operate and treat each other. Through our game communities, we will create powerful connections and lasting memories. We will foster a culture of diversity, equity and belonging where together our diverse skills, experiences and backgrounds impact the games we make.
We are an early but mighty organization with a leadership team of game industry veterans. There are many opportunities for you to have a big impact on the products we'll be making as well as the overall direction of the company. If you're passionate about tackling difficult problems with direct and thoughtful communication and team first mentality, we may be the right place for you.</div>

 About the role
As a Senior QA Engineer in the Central Platform team, you will play a pivotal role in building and maintaining our quality assurance frameworks, actively contributing to the delivery of team goals and features. You will own and design test automation and efficiency tools for our QA and Product teams. You’ll partner with our QA and Development leaders to identify the best opportunities and technology for our projects and contribute towards the architecture and tests suite to reach our quality assurance goals.&nbsp; This role offers opportunities for growth, research &amp; innovation, and having your ideas heard and making a meaningful impact.
What you’ll achieve
<ul>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Partner with the Staff QA Engineer and contribute to our central test framework, partnering with QA and Dev leaders in defining ongoing requirements.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Contributing with ideas that enable tech innovations within the team.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Contribute to building a suite of automated tests for internal tooling.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Be part of creating our initial core test suites and have an opportunity to define quality from the early stages.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Provide support and maintenance of our test architecture to the needs and requests of the game and engineering teams.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Contribute to defining tooling and solutions that serve as best practices for QA automation efforts.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Be part of the team defining the overall Fortis QA advanced test strategy for all projects.</li>
</ul>
What You’ll Need to Be Successful
<ul>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Proficiency in programming languages (JavaScript/TypeScript, C#, Python) and experience with front-end frameworks (React, Angular) and Node.js.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Contribution to building or extending automation frameworks using libraries such as Playwright, Cypress, or Selenium WebDriver.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Knowledge of AWS cloud services, including S3, EC2, and messaging services.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Familiarity with RDBMS such as Postgres, preferably with the ability to write SQL queries. Familiarity with MongoDB Atlas would be an asset.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Strong understanding of API contract testing.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Good understanding of Linux environment and CI/CD workflows (e.g., GitHub Actions, Jenkins).</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Experience working with infrastructure, DevOps, and orchestration tools like Terraform &amp; Terragrunt would be a plus.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Demonstrated ability to work embedded within a team to identify their technical needs and goals.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Proven ownership and autonomy, driving quality initiatives and projects.</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">Strong verbal and written English skills required for effective collaboration within a global team.</li>
</ul>

 

 <div class="content-conclusion">Why join us
There are many reasons to join us, but here are a few:
<ul>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">
<div class="ql-block" data-block-id="block-447fe2c6-0ed1-4f55-aed7-0abbc05c90cf">We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.</div>
</li>
<li style="font-family: 'trebuchet ms', geneva, sans-serif;">
<div class="ql-block" data-block-id="block-db04cf6f-5d50-4537-baef-4fedef960b04">Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming</div>
</li>
</ul>
Fortis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, protected veteran status, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.</div>
</div>

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Unity Game Engine

As a Quality Analyst, you will complete audits or evaluations, including quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Responsibilities include auditing calls/interactions/transactions, coaching teammates for performance improvement, reporting performance, providing inputs for briefings and training, partnering with Team Leaders, participating in strategic projects, identifying and escalating quality issues, isolating and reporting defects, suggesting process/system improvements, and driving quality initiatives.

Talent Acquisition Specialist

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 <h2 class="text-heading-large">
 About the job
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 About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer:  At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. As a Quality Analyst, you will complete audits or evaluations. This may include quality audits, RCA scrubbing for CSAT/NPS, Resolution Rate, AHT, Cycle Time, Policy Adherence, Ticket Closures, etc. You will ensure that your defined monthly or weekly evaluation targets are met. Roles and responsibilities: <ul><li> Audit calls/interactions/transactions for aligned Teammates </li><li> Coach Teammates for performance improvement (campaign specific) </li><li> Report performance for an aligned span on a daily/weekly/monthly basis </li><li> Provide inputs and basis audits for briefings and training which need identification </li><li> Partner with Team Leaders (TLs) in leading team meetings for metrics improvement </li><li> Participate in strategic projects for the campaign/LOB </li><li> Identify and escalate any potential quality issues per defined process </li><li> Isolate and report defects; verify defect fixes </li><li> Suggest process/system improvements based on common customer concerns </li><li> Accomplish other responsibilities assigned by management </li><li> Drive quality initiatives, contests and campaigns for the assigned span </li><li> Be updated on knowledge and serve as SME for the campaign/LOB </li></ul>
Technical skills and qualifications: <ul><li> Graduate of any course (preferred) </li><li> At least one-year of work experience as a Quality Analyst (preferred) </li><li> Basic skills in Excel or Google Sheets </li><li> Problem-solving skills </li><li> Familiarity with the application of basic quality tools, such as cause and effect, histogram, correlation, and others (preferred) </li></ul>
Soft skills: <ul><li> Has strong customer centricity </li><li> Can assertively provide constructive feedback </li><li> Has good written and verbal communication skills </li><li> Thinks logically </li><li> Can manage conflicts </li><li> Pays strong attention to detail </li><li> Can work with minimal supervision </li><li> Demonstrates initiative and good judgment </li><li> Can work on multiple projects and is versatile </li><li> Can establish and maintain effective working relations with a wide variety of individuals </li><li> Can work with a diverse team </li><li> Has a Continuous Improvement mindset </li></ul>
Personality traits required: <ul><li> Demonstrates clear thought process </li><li> Articulates clearly </li><li> Exercises conscientiousness and diligence </li><li> Demonstrates assertiveness </li></ul>
 How We Partner To Protect You:  TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/ .
 
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