We're an iconic Aussie brand with a global footprint.From our earliest days in the Postmaster General’s Office to the Australian icon we are today, the heart of Telstra has never changed. We’ve always been committed to being a great place to work as we make the world a better place too.Working at Telstra, we all have a why.Whether it’s endless career opportunities, an amazing work-life balance or being able to make a difference, we all know why we’re motivated to be our best here. Our people find purpose and pride in being part of Telstra, because we support the things that matter most.

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Join Telstra's Customer Assurance Operations team as a Complex Customer Service Specialist. You will support and manage Apple devices and mobile technology for Defence personnel across Australia and overseas. This role is ideal for someone with a strong customer service background, potentially with Level 1 support experience, or an enthusiastic professional from retail, hospitality, or contact centers eager to grow in the tech space.

Telstra Retail: Part Time Customer Service & Sales Consultant HIGHPOINT

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Summary</h2><p class="my-4 text-gray-700 leading-relaxed">Are you passionate about technology and delivering outstanding customer service? Join our Customer Assurance Operations team, where you’ll help support and manage Apple devices and mobile technology for Defence personnel across Australia and overseas.</p><p class="my-4 text-gray-700 leading-relaxed">This is a fantastic opportunity for someone with a strong customer service background, ideally with Level 1 support experience, but we’re open to an enthusiastic customer service pro, from retail, hospitality, or contact centres.</p><p class="my-4 text-gray-700 leading-relaxed">The main thing we’re looking for is someone who’s eager to learn and grow in the tech space 🚀</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">You’ll be joining a proactive, effective and collaborative team, that enable our important end users to carry out their meaningful work, every day.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we offer</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Performance-related pay</li><li class="leading-relaxed">Access to thousands of learning programs so you can level-up</li><li class="leading-relaxed">Purchased annual leave scheme</li><li class="leading-relaxed">Additional Telstra day off</li><li class="leading-relaxed">Additional 30% off Telstra products and services</li><li class="leading-relaxed">Toolkit provided (laptop + mobile phone + plan paid for)</li><li class="leading-relaxed">Recognition of prior service for recent Defence members; carry over of long service leave to Telstra</li><li class="leading-relaxed">4 weeks paid Defence leave for Defence Reserve members</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Support Defence end users with their Apple iPhones, iPads, and other mobile devices.</li><li class="leading-relaxed">Manage device orders, service setup, and dispatch to users nationwide.</li><li class="leading-relaxed">Troubleshoot faults and resolve technical issues via phone, ticketing system, and face-to-face.</li><li class="leading-relaxed">Handle appointments for in-person support and device handover.</li><li class="leading-relaxed">Work closely with a friendly team in either Sydney or Canberra office (please note, this role is <strong>in-office only</strong>).</li><li class="leading-relaxed">Use Service Manager ticketing tool and Microsoft Office daily.</li><li class="leading-relaxed">Work together with other Telstra teams and trusted partners to make sure our Defence users get what they need, quickly and smoothly.</li><li class="leading-relaxed">Liaise with Defence and Telstra networks to ensure seamless device connectivity.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About you</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Current, valid NV1 security clearance</strong> <strong>is essential</strong> (must be an Australian citizen).</li><li class="leading-relaxed"><strong>Based in Sydney or Canberra and happy to work Monday – Friday in\-office</strong></li><li class="leading-relaxed">Strong customer service skills from any industry (bonus points for IT service desk).</li><li class="leading-relaxed">Confident communicator, comfortable with face-to-face and phone support.</li><li class="leading-relaxed">Ability to learn new systems and processes quickly.</li><li class="leading-relaxed">Basic IT skills or exposure to technology (bonus if you’ve used ticketing systems).</li><li class="leading-relaxed">Enthusiastic about building a career in technology and Defence IT.</li></ul><p class="my-4 text-gray-700 leading-relaxed">If you’re ready to take the next step in your tech career and make a real impact, apply now!</p><p class="my-4 text-gray-700 leading-relaxed"><em>Candidates must be Australian Citizens and have current NV1 clearance minimum to be considered. This role will require you to hold and maintain an Australian Government NV1 security clearance.</em></p><p class="my-4 text-gray-700 leading-relaxed">Please ensure you hold <strong>current valid NV1 clearance</strong> before applying and attach an up-to-date CV with your application, to be considered.</p>

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Administrative Assistant</h1><p class="my-4 text-gray-700 leading-relaxed">At 22DOGS, we are committed to building an inclusive and supportive work environment. We are currently seeking a reliable and collaborative team member to join our Administrative team in Milan under Legge 68/99 (protected categories).</p><p class="my-4 text-gray-700 leading-relaxed">This is a great opportunity for someone seeking their first job experience in a dynamic and team-oriented workplace.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description</h2><p class="my-4 text-gray-700 leading-relaxed">We are looking for a motivated individual to join our Administrative team, providing front office and general office support. The ideal candidate will be organized, communicative, and ready to contribute to the efficient daily functioning of the studio.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Key Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Welcome and register visitors and guests.</li><li class="leading-relaxed">Manage and filter incoming calls and emails.</li><li class="leading-relaxed">Maintain inventory and restock office supplies.</li><li class="leading-relaxed">Ensure cleanliness and order in shared office areas.</li><li class="leading-relaxed">Organize meeting rooms and assist with company events.</li><li class="leading-relaxed">Make ad hoc purchases (mainly via Amazon).</li><li class="leading-relaxed">Manage business travel bookings (flights, trains, accommodation).</li><li class="leading-relaxed">Oversee supplier purchase orders.</li><li class="leading-relaxed">Support onboarding processes for new employees and collaborators.</li><li class="leading-relaxed">Assist with the coordination of mandatory training and updates to the internal GDPR/privacy compliance plan.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills and Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Registered under Italian Law 68/99 (protected categories).</li><li class="leading-relaxed">Basic English proficiency (spoken and written).</li><li class="leading-relaxed">Fluent in Italian (written and spoken).</li><li class="leading-relaxed">Strong organizational, interpersonal, and communication skills.</li><li class="leading-relaxed">Comfortable using common office software (Google Workspace).</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We Offer</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Fixed-term contract with the possibility of permanent employment.</li><li class="leading-relaxed">Salary aligned with experience and qualifications.</li><li class="leading-relaxed">Opportunity for growth and training within a structured and stimulating environment.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Why Join Us?</h2><p class="my-4 text-gray-700 leading-relaxed">Be part of a creative and international studio at the heart of the film and VFX industry.</p>

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