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TFL, a leading live entertainment and technology company, seeks a talented mid-level Software Engineer II. This role involves designing, developing, and maintaining software solutions, collaborating with cross-functional teams in an agile setting. The engineer will focus on optimizing comprehensive back-end systems and advancing ticketing solutions, contributing to complex projects. This is an opportunity for a professional enthusiastic about innovation in the ticketing industry to reshape the event experience for fans nationwide.

Software Engineer II

<p class="my-4 text-gray-700 leading-relaxed">TFL, a leading live entertainment and technology company, has a fantastic opportunity for a talented and driven mid-level Software Engineer to bolster our team.</p><p class="my-4 text-gray-700 leading-relaxed">As a Software Engineer II, you will be responsible for designing, developing, and maintaining software solutions. You will collaborate with cross-functional teams in an agile setting to deliver high-quality products that meet customer needs and business objectives. You will be seasoned in software development, capable of contributing to complex projects, and adept at back-end technologies. At TFL, you'll engage in a spectrum of tasks mainly centered on optimizing our comprehensive back-end systems, playing a crucial role in advancing our ticketing solutions.</p><p class="my-4 text-gray-700 leading-relaxed">For a software engineering professional who is enthusiastic about innovation in the ticketing industry and eager to escalate their career trajectory, you should consider this position. Be part of a team that's reshaping the event experience for fans nationwide. We're eager for you to be part of the TFL transformation!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About TFL</h3><p class="my-4 text-gray-700 leading-relaxed">At TFL, we are passionate about creating Memories For Life® for sports fans, music lovers and event goers across the country. We work directly with sports properties, professional teams, college athletic departments, venues, fans, and partners to improve the event going experience and drive event attendance. Our unique distribution model creates quick and convenient access for event goers across the country and ensures that teams and rights holders maximize fan access and event revenue.</p><p class="my-4 text-gray-700 leading-relaxed">As a Top 10 ticket reseller in the country, Tickets For Less offers employees a front row seat into the ever-evolving ticketing industry. On top of that, we love to have fun! From an open and inviting work environment to multiple staff perks, Tickets For Less is a great place to work.</p><p class="my-4 text-gray-700 leading-relaxed">With our headquarters located in the greater Kansas City-area, Tickets For Less is proud to celebrate nearly 20 years of providing high-rated service to the local community. Recently named to the KC Business Journal’s Top 150 Private Companies List, we have achieved tremendous growth post-pandemic. Fueled by recent acquisitions, we have expanded our retail customer base in strategic markets, and now have offices in Tuscaloosa, Ala., and Omaha, Neb.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities & Job Duties (include, but are not limited to):</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive the design, implementation, and deployment of software applications and systems in a fast-paced agile environment</li><li class="leading-relaxed">Deliver high quality architecture solutions for technology and operational excellence</li><li class="leading-relaxed">Work closely with product owner & development team to flesh out requirements and solution design</li><li class="leading-relaxed">Review the work of engineers of every skill level</li><li class="leading-relaxed">Lead triaging and troubleshooting of technical issues, seeing them through to resolution</li><li class="leading-relaxed">Write unit and integration tests and perform other quality-oriented tasks as needed to ensure high quality software applications and systems</li><li class="leading-relaxed">Interface with internal and external clients to ensure all technical solutions are considered and vetted</li><li class="leading-relaxed">Improve departmental and operating efficiencies by developing technical standards and practices</li><li class="leading-relaxed">Mentor and collaborate with peer software engineers through both high and low-level technical challenges</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Possess bachelor’s degree or equivalent experience/technical training</li><li class="leading-relaxed">5+ years’ experience as a Software Engineer or related Software Development technical role</li><li class="leading-relaxed">Excellent oral, written, and listening skills</li><li class="leading-relaxed">Excellent problem-solving ability</li><li class="leading-relaxed">Proven ability to work independently or as part of a team</li><li class="leading-relaxed">Experience in every area of software development (server-side, front-end, database/document storage, reporting, etc.)</li><li class="leading-relaxed">Extensive knowledge of commonly used concepts, practices, and procedures within the software development field</li><li class="leading-relaxed">Demonstrated experience as the primary SME (subject matter expert) of large, complex software products</li><li class="leading-relaxed">Strong desire to learn and help others learn</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience in PHP</li><li class="leading-relaxed">Experience with AWS</li><li class="leading-relaxed">Experience with Linux</li><li class="leading-relaxed">Experience with Elastic</li><li class="leading-relaxed">Experience with Microsoft SQL Server</li><li class="leading-relaxed">Experience in deployment automation and IaC (infrastructure as code)</li><li class="leading-relaxed">Familiarity in front-end technology stacks (Javascript, React, SCSS with experience in Tailwind, Webpack, et al)</li><li class="leading-relaxed">Familiarity with the event ticketing industry</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation and Benefits:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive salary</li><li class="leading-relaxed">Discretionary performance bonuses</li><li class="leading-relaxed">401(k) with company match</li><li class="leading-relaxed">Unlimited vacation</li><li class="leading-relaxed">Medical/Dental/Vision insurance</li><li class="leading-relaxed">Long-term and short-term disability</li><li class="leading-relaxed">Life insurance</li><li class="leading-relaxed">Paid parental leave</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Perks:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">$1,000 employee ticket credit</li><li class="leading-relaxed">Employee referral program</li><li class="leading-relaxed">Casual dress code</li><li class="leading-relaxed">Company outings to local live events, including Suite tickets to Kansas City’s premier events</li><li class="leading-relaxed">Company kitchen including complimentary breakfast, lunch, snacks and drinks for employees daily</li></ul><p class="my-4 text-gray-700 leading-relaxed">Please note: We are not seeking assistance from third-party agencies or recruiters at this time. Direct applicants only, thank you!</p>

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Premier Disability Services is seeking Customer Service Representatives for an entry-level Case Manager role in Minneapolis, MN. This position involves providing high-quality telephonic support to attorney customers throughout the disability process, making outbound calls to clients, answering incoming calls, conveying benefits of services, and maintaining detailed CRM records. It offers opportunities for long-term advancement while assisting individuals in obtaining Social Security Disability benefits.

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<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Job ID 2025-9392</h4><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3><p class="my-4 text-gray-700 leading-relaxed">Premier Disability Services is looking for Customer Services Representatives to join our growing Minneapolis, MN-based team! This is an entry-level role that will allow you to learn best practices and become familiar with effective communications with lawyer clients. Premier Disability Services, LLC, Center Representatives have the opportunity for long-term advancement - all while changing people’s lives for the better.</p><p class="my-4 text-gray-700 leading-relaxed">About Premier Disability</p><p class="my-4 text-gray-700 leading-relaxed">Premier Disability Services, LLC® is a full-service social security disability advocacy firm. We assist individuals in successfully obtaining their Social Security Disability benefits. Each month, our office is contacted by thousands of Americans needing assistance with their disability claim to assist over 100,000 individuals in filing their applications successfully. Join our team!</p><p class="my-4 text-gray-700 leading-relaxed">This position provides high-quality telephonic support to attorney customers through a disability process. You will follow an established process to gather information, document responses, and follow up with potential new clients on a regular basis.</p><p class="my-4 text-gray-700 leading-relaxed">Interested candidates should apply online as soon as possible. This is an exciting time to join Premier!</p><p class="my-4 text-gray-700 leading-relaxed">Responsibilities:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Make outbound calls to clients who are requesting our services</li><li class="leading-relaxed">Answer incoming calls from potential clients</li><li class="leading-relaxed">Convey the benefits of the Premier Disability services</li><li class="leading-relaxed">Keep a detailed record of all customer interactions in our CRM database</li></ul><p class="my-4 text-gray-700 leading-relaxed">Must-Haves:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Excellent oral and interpersonal communication skills</li><li class="leading-relaxed">Professional phone manners and a friendly attitude</li><li class="leading-relaxed">Active listening skills</li><li class="leading-relaxed">Ability to overcome client objections</li><li class="leading-relaxed">Comfort using Customer Relationship Management software (CRM)</li></ul>

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