Thatch.ai 

Software Engineer: Infrastructure at Thatch

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Software Engineer: Full Stack at Thatch

Thatch is developing software to empower employees with control over their health benefits. We are seeking an Infrastructure Engineer to ensure the reliability, security, and performance of our platform. This role involves making architectural decisions, enhancing CI/CD processes, strengthening security measures, and proactively mitigating reliability risks within a HIPAA-compliant environment. The ideal candidate will contribute to a platform that supports product teams in shipping reliably.

Software Engineer: Backend at Thatch

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Software Engineer: Infrastructure at Thatch</h1><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the role</h3><p class="my-4 text-gray-700 leading-relaxed">Thatch is rewiring how health benefits work. We build software that gives employees real control over how they use their benefits.</p><p class="my-4 text-gray-700 leading-relaxed">We’re looking for an Infrastructure Engineer to own the reliability, security, and performance of the platform that powers Thatch. Every product team depends on the infrastructure you design and operate.</p><p class="my-4 text-gray-700 leading-relaxed">Our platform runs in a HIPAA-compliant environment and handles sensitive healthcare data. Reliability and security are foundational. The systems you build must be secure, observable, and resilient under real-world load.</p><p class="my-4 text-gray-700 leading-relaxed">We organize engineering around product teams that serve members, employers, and partners. The Infrastructure team builds and operates the platform that enables them to ship reliably.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you will do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own infrastructure health, performance, and reliability across the stack.</li><li class="leading-relaxed">Make architectural decisions and improve how we build and operate.</li><li class="leading-relaxed">Design and evolve infrastructure using Terraform.</li><li class="leading-relaxed">Improve CI/CD, deployments, and developer workflows so teams ship faster.</li><li class="leading-relaxed">Strengthen security across access controls, vulnerability management, and dependencies.</li><li class="leading-relaxed">Identify and eliminate reliability risks before they impact customers.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we are looking for</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience operating production infrastructure, platform, DevOps, or SRE systems.</li><li class="leading-relaxed">A track record of owning critical systems end-to-end.</li><li class="leading-relaxed">Strong experience with PostgreSQL or comparable relational databases in production.</li><li class="leading-relaxed">Experience managing infrastructure as code using Terraform.</li><li class="leading-relaxed">Sound judgment across reliability, performance, and security tradeoffs.</li><li class="leading-relaxed">A bias toward automation and improving developer productivity.</li></ul><p class="my-4 text-gray-700 leading-relaxed">We hire engineers across multiple levels and care most about the scope you’ve owned, the impact you’ve had, and how you make decisions.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Tools and tech stack</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ruby on Rails</li><li class="leading-relaxed">PostgreSQL</li><li class="leading-relaxed">Terraform</li><li class="leading-relaxed">Modern cloud infrastructure and CI/CD tooling</li></ul><p class="my-4 text-gray-700 leading-relaxed">You don’t need experience with every tool above. You do need to be able to operate systems responsibly in a regulated environment.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience that stands out</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience operating in HIPAA or SOC 2 environments.</li><li class="leading-relaxed">Deep PostgreSQL performance tuning or replication management.</li><li class="leading-relaxed">Building internal tooling that improves developer productivity.</li><li class="leading-relaxed">Improving observability, incident response, or overall security posture.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What to expect</h3><p class="my-4 text-gray-700 leading-relaxed">We aim to move quickly, and most candidates complete the process within 2–3 weeks. The interview process typically includes:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">An initial conversation with a recruiter.</li><li class="leading-relaxed">A collaborative pair programming session.</li><li class="leading-relaxed">A systems or infrastructure design discussion.</li><li class="leading-relaxed">A conversation with members of the engineering team.</li><li class="leading-relaxed">A final conversation with engineering and company leadership.</li></ul>

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As a Space Infrastructure Software Engineer, you will scale Loft Orbital's ability to operate a diverse fleet of satellites, working at the intersection of automated satellite operations, ground and flight software. The role involves ensuring reliable, efficient, and standardized operation of space infrastructure, contributing to the stability of satellite platforms, and potentially becoming a Flight Director responsible for fleet health and safety. This foundational role offers wide latitude across various systems, from mission control to onboard satellite code.

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<p class="my-4 text-gray-700 leading-relaxed"><strong>Wanna join the adventure?</strong></p><p class="my-4 text-gray-700 leading-relaxed">As a Space Infrastructure Software Engineer, you are responsible for scaling our ability to operate a heterogeneous fleet of satellites--spanning dedicated, rideshare, and constellation missions. You will work at the intersection of automated satellite operations, ground and flight software, and solving on-orbit problems.</p><p class="my-4 text-gray-700 leading-relaxed">The team is responsible for ensuring the reliable, efficient, and standardized operation of Loft’s space infrastructure. Within the operational fleet of Loft satellites, the team is responsible for the stability of the satellite bus, the Hub, and Loft-owned payloads as a platform to execute customer missions.</p><p class="my-4 text-gray-700 leading-relaxed">Loft’s business and its customer’s businesses are built on the reliability of its space infrastructure. This team’s work is foundational for that model, and gives you a wide latitude to work on different systems, ranging from code that interacts with and uses Cockpit, our mission control system, to code that executes onboard our satellites. It will also give you the opportunity to become a Flight Director, responsible for the health and safety of our fleet.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and maintain the software systems that autonomously operate our satellites, improving the reliability and scalability of our space infrastructure.</li><li class="leading-relaxed">Build tools, systems, and software libraries to enable other teams to integrate and operate effectively on Loft’s satellite platform.</li><li class="leading-relaxed">Scale our satellite operations software to support an increasingly heterogeneous and growing fleet.</li><li class="leading-relaxed">Partner with software product teams to drive continuous improvements based on operational and integration feedback.</li><li class="leading-relaxed">Contribute to and maintain <strong>SatDevOps Academy</strong>, our internal training program for company-wide satellite operations readiness.</li><li class="leading-relaxed">Serve as a rotating Flight Director, overseeing incident response and ensuring the health and safety of the fleet.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Must Haves:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4+ years of professional software engineering experience, with solid skills in automation.</li><li class="leading-relaxed">Ability to work across the full software and hardware stack—including ground-based automation, space-based automation, and the interfaces that connect them.</li><li class="leading-relaxed">Proficiency in Python, container technologies (Docker, Kubernetes), CI/CD pipelines, unit/integration testing, Linux, and Git.</li><li class="leading-relaxed">Willingness and enthusiasm to be trained as a satellite controller and Flight Director (including participation in the on-call rotation).</li><li class="leading-relaxed">Pragmatic mindset: able to balance long-term reliability with short- and medium-term solutions.</li><li class="leading-relaxed">Accountability and autonomy; comfortable taking ownership and delivering results.</li><li class="leading-relaxed">Openness to learning, working outside your comfort zone, and tackling unfamiliar challenges.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to Haves:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity or experience with Argo, Grafana, Loki, Lua, test engineering, or reliability engineering.</li><li class="leading-relaxed">Hands-on experience as a satellite operator.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Some of Our Awesome Benefits:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Equity, we want you to have an active role in our success</li><li class="leading-relaxed"><strong>Up to 35 days of Paid Time Off (vacations & RTT )</strong> and flexible working hours, we want you to be at your best</li><li class="leading-relaxed">Health and life insurance, we care about your health</li><li class="leading-relaxed">Lunch Vouchers, because let’s be honest, we love food! (we even have a slack channel about it <a href="https://loftorbital.slack.com/archives/C02G64537DF" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">#loft-gourmand</a></li></ul><p class="my-4 text-gray-700 leading-relaxed">)</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Cross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences</li><li class="leading-relaxed">Company and team off-sites and many other events to work & celebrate together</li><li class="leading-relaxed">Relocation assistance <strong>to Toulouse</strong> when applicable</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.