Thatch.ai 

Customer Support Specialist

Compliance Officer

Senior Counsel

Customer Success Manager, Small & Medium Business (SMB)

Technical Program Manager

Software Engineer: Foundations

Software Engineer: Product

Implementation Manager

Growth Marketing Manager

As a Customer Support Specialist at Thatch, you'll serve as a pivotal force in our company's evolution, acting as a true expert on all things Thatch as you support customers of all kinds: employers, employees, and brokers. Your role is critical in connecting our engineering team with our user base, influencing both the functionality and the accessibility of our product. Your contributions will enhance our operational effectiveness and fortify our competitive edge in the industry.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the role</h3>As a Customer Support Specialist at Thatch, you'll serve as a pivotal force in our company's evolution, acting as a true expert on all things Thatch as you support customers of all kinds: employers, employees, and brokers. Your role is critical in connecting our engineering team with our user base, influencing both the functionality and the accessibility of our product. Your contributions will enhance our operational effectiveness and fortify our competitive edge in the industry.We're on the lookout for driven people and fast learners. You should be adept at multitasking, detail-oriented, and have a knack for understanding both the business and technical sides of operations. If you have an aptitude for identifying and executing efficient processes and can communicate effectively with diverse stakeholders, we'd love to chat.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you'll do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Respond to support requests from Thatch users, ensuring that their needs are met quickly and effectively.</li><li class="leading-relaxed">Systematically organize and curate essential business information for access by internal stakeholders, supporting data-driven decision-making.</li><li class="leading-relaxed">Proactively identify opportunities for operational improvements and spearhead initiatives to elevate organizational performance and adaptability.</li><li class="leading-relaxed">Write and maintain documentation for Thatch's products and solutions, both internally and externally on our public website.</li><li class="leading-relaxed">Identify areas of product improvement and drive initiatives to enhance operational efficiency.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Background we're looking for</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1+ year of experience in support, operations, or a related role, ideally at a tech company.</li><li class="leading-relaxed">Excellent written communication and project management skills.</li><li class="leading-relaxed">Ability to effectively communicate and work with both technical and non-technical teams.</li><li class="leading-relaxed">A proactive, optimistic, growth-minded approach, complemented by the resilience to thrive in a fast-paced and evolving workplace.</li><li class="leading-relaxed">We hire for potential — even if you don’t meet all the criteria listed here, we encourage you to apply!</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience we’d be particularly excited about</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to read, write, and speak fluently in Spanish preferred</li><li class="leading-relaxed">Experience working with modern tooling (Help Scout, Linear, Notion) in a support or operations organization.</li><li class="leading-relaxed">Excitement about technical concepts, great analytical skills, and comfort explaining technical concepts to a range of audiences.</li><li class="leading-relaxed">Someone with a high motor and chip on their shoulder - we love people who are not afraid to do the dirty work but also have the ability to envision a better world with greater efficiency.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What to expect</h3>Our interview process is rigorous and reflects our emphasis on integrity, talent, and drive. From day one, we place trust in our team members, indicative of our confidence in our selection process. Typically, our interview process is completed within 2 weeks.<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">30 minute Zoom meeting to talk about Thatch, your background, and answer any questions about the role.</li><li class="leading-relaxed">30-45 minute Zoom meeting to hear more about your experience and how you'd approach working in the role.</li><li class="leading-relaxed">Two 30 minute zooms with additional Thatch teammates to access your skill sets.</li><li class="leading-relaxed">30 minute Zoom meeting with one of our founders to discuss your approach to culture and our operating principles.</li><li class="leading-relaxed">Final 30 minute call to answer any outstanding questions.</li></ul>

thumbnail_Rockstar.webp

Rockstar.webp

Rockstar Jobs

thumbnail_EA.webp

EA.webp

EA Jobs

thumbnail_Playstation.webp

Playstation.webp

Playstation Jobs

small_Ubisoft.webp

thumbnail_Ubisoft.webp

Ubisoft.webp

Ubisoft Jobs

thumbnail_Epic Games.webp

Epic Games.webp

Epic Game Jobs

thumbnail_Riot Games.webp

Riot Games.webp

Riot Jobs

08cafc09dac48d655284704f063dc64e.webp

CDPR Jobs

80ad888d-4837-48d9-8b65-0ffdee910f35.webp

Krafton Jobs

thumbnail_a14feb4b393500244d0b8864bda07b2c.webp

a14feb4b393500244d0b8864bda07b2c.webp

Twitch Jobs

thumbnail_865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

865c7fd0-1ffd-4000-80b6-1e69d6665257.webp

Larian Jobs

thumbnail_02_21_2024__11_00_53.webp

02_21_2024__11_00_53.webp

Wargaming Jobs

medium_naughty dog.webp

small_naughty dog.webp

thumbnail_naughty dog.webp

naughty dog.webp

Naughty Dog Jobs

large_netflix.webp

medium_netflix.webp

small_netflix.webp

thumbnail_netflix.webp

netflix.webp

Netflix Jobs

large_supercell.webp

medium_supercell.webp

small_supercell.webp

thumbnail_supercell.webp

supercell.webp

Supercell Jobs

zynga_logo.jpg

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Resolver

Account Executive

Rush street interactive 

Accounting Operations Analyst

Pixel zoo studios

Lighting Artist

Senior Software Engineer

Customer Support Analyst III

Senior Security Engineer – Security Operations

Staff Security Engineer – Identity and Access Management, Cloud Security

Nice

Consultant – Professional Services

This high-growth SaaS company offers an intuitive, no-code platform for risk intelligence. The Account Executive role involves working with well-known organizations through an end-to-end sales motion, helping them achieve their goals, with significant long-term growth potential. The company operates as a hybrid workforce, offering flexibility to work from home, in the office, or a mix of both. Your work will help transform risk management to risk intelligence, protecting people and assets.

Generalist Analyst (Farsi Speaker)

Generalist Analyst (Hebrew Speaker)

Solution Consultant

Generalist Analyst (Bengali, Tamil, Marathi, Telugu Speakers)

Senior Product Manager

Solutions Architect

Sales Manager

Vice President Sales

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>operates as a hybrid workforce with the option to work at home, in the office, or a mix of both.To achieve our ambitious goals, we’re looking for an to join our collaborative & fun Sales team. This is an incredible opportunity to work with the world’s most well-known organizations, through an end to end sales motion, helping them successfully reach their goals. This opportunity also offers exceptional long-term potential growth as continues to grow.About :is a high-growth SaaS company whose intuitive, no-code platform gives our customers a clear picture of their risks so they can make quick and effective decisions. As a part of the team, your work will help transform risk management to risk intelligence so organizations can protect people and assets and deliver on their purpose.We are ambitious in both our mission and our culture. As a business within <a href="https://www.kroll.com/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Kroll</a>, we offer an innovative, non-hierarchical work environment blended with the stability and financial security of an enterprise. has also been named one of Canada’s Great Places to Work eight years in a row!Let's break down the day-to-day a little further:Consultative and Conceptual Selling<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Outbound prospecting: you'll source leads, research and connect via outbound calls, networking events, emails and other social media platforms to articulate value.</li><li class="leading-relaxed">Encourage real and transparent conversations with customers about their needs and challenges. You’re trying to find a customer-centric solution for key business needs.</li><li class="leading-relaxed">Achieve quarterly revenue targets through the acquisition of new accounts within your assigned territory.</li></ul>Strategic Sales Planning<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop plans for growth within the region to grow pipeline.</li><li class="leading-relaxed">Conducts market research through multi-channel sources to stay on-top of prospects and the competitive landscape.</li><li class="leading-relaxed">Participates in industry forums, chapters, and associations relevant to the target customers.</li></ul>Forecasting & Documentation<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Forecasting months in advance to achieve the best results</li><li class="leading-relaxed">Capturing and documenting data using Salesforce and completing required fields for leads and early state opportunities.</li><li class="leading-relaxed">Collaborating with the team to find and assess gaps plus provide insights and knowledge on how to progress opportunities.</li><li class="leading-relaxed">Identifies, develops and creates new qualified sales opportunities from leads.</li></ul>People who Excel (Your Background):<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5 years related experience in B2B SaaS sales</li><li class="leading-relaxed">Previous experience managing sales cycles of around 6-12 months</li><li class="leading-relaxed">Must love prospecting! Our most successful Account Executives generate their own opportunities too!</li><li class="leading-relaxed">Previous knowledge in the governance, risk and compliance (GRC) space would be a bonus, but not a deal breaker!</li><li class="leading-relaxed">You know the value of customer loyalty and can effectively anticipate needs, establish clear goals, and facilitate rapport</li><li class="leading-relaxed">Experience using tools like Salesforce, Zoominfo, LinkedIn SalesNav, and Outreach</li></ul>What we’ll give you in returnhas been recognized as a Great Workplace. Culture isn't just something we write about (although we do), we live our values and challenge each other to be our best selves. We invest in Resolverites who will grow with us. We have a comprehensive rewards package to show our team our appreciation for everything they do:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Benefits: Paid by us for health and dental, life assurance, income protection, travel insurance as well as pension matching. We also offer a wellness/fitness reimbursement, that can go towards things like gym memberships, yoga classes, team sport fees or a bike.</li><li class="leading-relaxed">Professional Development: We have an external learning budget to help you grow and develop. We host a learning workshop about every 6 weeks on topics like Time Management, Self-Awareness and Giving Feedback; we also have e-learning to meet the needs of our remote team. We offer a Career Development Program to help you identify and build your skillsets for internal growth opportunities and beyond. We also have a Coaching Program for all our managers. We know how important it is to have a good boss, so we invest in their development.</li><li class="leading-relaxed">Vacation: It's open, which means we don't worry about an accrual clock.</li><li class="leading-relaxed">Flexibility & Trust: We enable our team to create a work environment that will set them up for success. We hire adults and we trust you to manage your outcomes. Day-to-day, everyone is given the option to decide whether they want to work remote or in-office depending on the needs of their role.</li><li class="leading-relaxed">In the Office: If you choose to come into the office, you will have access to snacks, beverages & team socials too, including the folks who are remote! Our London office is 1 minute from London Bridge Station & 2 mins from Borough Market!</li></ul>Interested?If you want to work in a highly collaborative environment and are committed to making a difference, click here to get the process rolling.We truly appreciate all interest and will happily reply to qualified candidates.is committed to providing accommodations for all persons with disabilities. If at any point in the recruitment process you require accommodation, please notify the applicable recruiter or contact us directly at <a href="mailto:careers@resolver.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers@resolver.com</a>#LI-Hybrid

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.