Threat connect

Business Analyst

Business Analyst, Risk Quantifier

Senior Java Engineer

Technical Product Manager, Risk Quantification

Account Executive

Customer Success Engineer

Director of Engineering, Risk Quantification

Technical Product Marketing Manager, Threat Intel and SecOps

Quality Assurance Lead

As a Business Analyst, you will bridge the gap between product management and engineering, uncovering and detailing software requirements for cybersecurity innovations. You'll translate user needs into technical solutions, ensuring software is valuable and testable, while assisting product managers in making data-driven decisions. The role involves collaborating with advanced security teams, gaining deep user understanding, and developing expertise in security software, contributing to making the world a safer place. You'll also participate in the end-to-end requirements lifecycle, and see your requirements turned into software reality at some of the world’s largest companies.

Company Background ThreatConnect enables threat intelligence, security operations, and cyber risk management teams to work together for more effective, efficient, and collaborative cyber defense. With ThreatConnect, organizations can infuse ML and AI-powered threat intel and cyber risk quantification into their work, allowing them to contextualize an evolving threat landscape, prioritize the most significant risks to their business, and operationalize defenses.&nbsp; More than 250 enterprises and thousands of security operations professionals rely on ThreatConnect every day to protect their organizations’ most critical assets. Our Mission The product management team’s mission is to help our users do their jobs better with lovable, essential products. We relentlessly pursue a deep understanding of user problems to inspire ThreatConnect and our users with a clear, compelling, and cohesive product vision. Our Team The team itself is organized around two key user personas: 1) Threat Intelligence Producers and 2) Threat Intelligence Consumers. The needs of each persona are addressed by a Principal Product Manager, who handles core platform and strategic initiatives.&nbsp; These two personas are supported in parallel by our Integrations and Data Analytics product managers, who are responsible for ensuring that each persona can quickly get value out of the platform with end-to-end use cases and industry-leading data analytics. Each of our product managers is supported by business analysts who assist them with producing software requirements that ensure our engineering teams build high-value, testable software. The Role Acting as a bridge between product management and engineering, business analysts are an essential role. You will be responsible for uncovering and unpacking software requirements for our industry-leading cybersecurity innovations and communicating them comprehensively and effectively to our engineering teams.You will make the world a safer place by ensuring that our software is complete, testable, and valuable for some of the world’s largest companies. You will also assist our product managers in making sound, data-driven decisions. About You<ul><li>You think technology is pretty cool. Every day a cool new product hits the cybersecurity space, and our customers are eager to get their hands on them. You’re excited by what other vendors in the space are working on, and can’t wait to see what innovative use cases they can enable in our platform.</li><li>You like puzzles. Going from a customer's need to a new technology to our platform is not always a straight path. You are energized by the idea of solving this puzzle and figuring out the best way to translate a cybersecurity process into “ThreatConnectese".</li><li>You prefer to chart a course rather than be micromanaged. You will be an expert in our platform’s technology. We trust our experts.</li><li>You hate unsolved mysteries. There’s a lot of uncertainty in software, and you’re invigorated by ensuring that no stone is left unturned.</li><li>You’re invigorated by your team. We want to create a team where members are free to take interpersonal risks, challenge each other’s assumptions, and help each other succeed. </li><li>You’re inspired by contributing to important and impactful things. Our company mission is to make the world more secure by turning intelligence into action. Your work will help make our customers' cybersecurity functions more effective to root out and keep out criminals and other never-do-wells from their businesses and organizations.&nbsp;</li></ul> In this role you’ll get to... <ul><li>Work with some of the most advanced security teams in the world (our customers) to measurably improve how they “do” threat intelligence and security operations</li><li>Gain a deep understanding of our users and how they engage with our platform</li><li>Be a cross-team “linchpin” for our various technical teams in product, engineering, sales, and customer success</li><li>Develop expertise in a wide range of industry-leading security software</li><li>Solve tough technical challenges</li><li>Work with a values-driven team</li></ul> In the first month we’ll expect you to…<ul><li>Get to know your immediate team and engineering counterparts and have 1-on-1s with some of your main stakeholders</li><li>Get to know our product and our processes</li><li>Ask lots and lots of questions!</li></ul> At 3 months we’ll expect you to…<ul><li>Start turning the needs our product managers have identified into workable and testable requirements</li><li>Understand the needs of our users, including the value that threat intelligence brings to the table.</li></ul><div> </div> At 6 months we’ll expect you to…<ul><li>Start proposing improvements to our processes.</li><li>Own the end-to-end requirements lifecycle</li><li>See your requirements turned into software reality at some of the world’s largest companies</li></ul> At 12 months we’ll expect you to…<ul><li>Help us inform your own career development</li><li>Be the nexus that both product and engineering rely on</li></ul> About the Team<ul><li>Our team is located all over the US, from California to Virginia, the UK and Romania</li><li>Every report has weekly 1-on-1 coaching sessions with their manager, and quarterly skip 1-on-1s with their manager’s manager</li><li>Have weekly team video meetings that do double duty as happy hours and general team brainstorming</li><li>Participate in regular team onsites where the entire team gets together to participate in developing strategy and getting to know each other better</li></ul> Required Skills<ul><li>JIRA, Miro, or other process-management tools</li><li>Experience writing detailed technical requirements</li><li>Demonstrated ability to translate user needs into technical solutions</li><li>Knowledge of Agile development methodologies</li><li>2+ years as a business analyst</li></ul> Desired Skills<ul><li>Passionate about cybersecurity and/or cybersecurity tool</li><li>Familiarity with AWS Athena and SQL</li><li>Familiarity with API development tools (e.g. Postman)</li><li>Familiarity with Python and/or other common scripting languages</li><li>Experience as a business analyst in the cybersecurity space</li><li>Understanding of any of the following cybersecurity technologies and services: SIEM, EDR, NDR, XDR, Vulnerability Management, Firewalls, IDS/IPS, Identity Access Management, Security Operations, Incident Response.</li><li>Familiarity with Threat Intelligence use cases and processes.</li></ul> Research shows that while men apply to jobs when they meet about 60% of job criteria, women and individuals from marginalized groups tend to apply only when they check every box. If you think you have what it takes but you’re not sure that you check every box, apply anyway!

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diligent coorperation

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The Customer Success Specialist – Data Migration plays a critical role in ensuring smooth and timely transitions of customer data. This role involves collaborating with various teams to resolve data mapping challenges, analyzing source data for accuracy, using HTML and CSS for content formatting, and managing the end-to-end migration lifecycle. The Specialist also conducts post-migration validation, supports client transition processes, and proactively identifies and addresses risks to maintain seamless service continuity.

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<div>About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at&nbsp;<a class="link" href="https://www.diligent.com/" target="_blank" data-tooltip-link-label="undefined">diligent.com</a>.</div><div>Position Overview&nbsp; The Customer Success Specialist – Data Migration plays a critical role in ensuring smooth, accurate, and timely transitions of customer data from legacy systems (e.g., BoardDocs) to the Community platform. This role requires strong analytical skills, attention to detail, and cross-functional collaboration with Product, Engineering, Implementation, and Advisory Services teams. It also demands a proactive approach to improving migration processes, supporting client transitions, and ensuring service continuity in a high-impact environment.&nbsp; &nbsp; Key Responsibilities&nbsp; <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Collaborate with Product and Engineering teams to resolve data mapping challenges, identify platform limitations, and improve the migration experience.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Partner with Implementation and Advisory Services teams to scope, plan, and execute data migrations that align with customer expectations and timelines.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Analyse and prepare source data to ensure structural accuracy and correct mapping to the Community platform.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Use HTML and CSS to verify and adjust content formatting during the migration process.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Manage the end-to-end migration lifecycle, ensuring data integrity, security, and minimal disruption to customers.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">Conduct thorough post-migration validation and quality assurance to confirm successful delivery.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Support key phases of the client transition process by performing account checks, setting up entitlements, and ensuring data is accurately reconciled to maintain seamless service continuity.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="8" data-aria-level="1">Proactively identify and address risks, document issues or gaps, and suggest solutions in a fast-paced, client-sensitive environment where accuracy and attention to detail are critical.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="9" data-aria-level="1">Maintain clear documentation of workflows, mappings, and lessons learned for continuous improvement.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="1" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="10" data-aria-level="1">Contribute to process enhancements and support efforts to streamline and automate repetitive tasks where possible.&nbsp;</li> </ul> &nbsp; Required Experience &amp; Skills&nbsp; <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">1–3 years of experience in a customer-facing or technical role, preferably with exposure to data or content migrations.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Proficiency in HTML and CSS to support content formatting and consistency.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Strong data analysis and manipulation skills using Microsoft Excel, including advanced formulas and Power Query.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="4" data-aria-level="1">Excellent communication and collaboration skills to work effectively with cross-functional teams.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="5" data-aria-level="1">Strong organizational skills and the ability to manage multiple migration projects simultaneously.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="6" data-aria-level="1">A proactive, detail-oriented mindset with a focus on accuracy and risk management.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="2" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="7" data-aria-level="1">Adaptability to evolving tools, processes, and customer needs.&nbsp;</li> </ul> &nbsp; Preferred Qualifications&nbsp; <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="1" data-aria-level="1">Experience in SaaS, EdTech, or public sector environments.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="2" data-aria-level="1">Familiarity with tools such as Jira, Confluence, or similar platforms.&nbsp;</li> </ul> <ul> <li data-leveltext="" data-font="Symbol" data-listid="3" data-list-defn-props="{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}" data-aria-posinset="3" data-aria-level="1">Awareness of data privacy, compliance, and governance principles related to migrations.&nbsp;</li> </ul></div><div>What Diligent Offers You&nbsp; <ul> <li>Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients</li> <li>We care about our people.&nbsp;Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs&nbsp;to name a few</li> <li>We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.</li> <li>Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.</li> </ul> Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.&nbsp; Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.  &nbsp; We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.&nbsp;We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also&nbsp;Diligent's <a href="https://www.diligent.com/company/eeo-policy/">EEO Policy</a> and <a href="https://www.diligent.com/-/media/project/diligent/master/eeo-is-the-law-poster-eeocselfprintposter-and-ofccp-supplement-from-20170719.pdf?rev=96fafda8-f51d-44b6-a380-9af42898f526&amp;hash=614AE342F4AB51A091EA3E15F84F7E49" target="_blank">Know Your Rights</a>.&nbsp;We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at <a href="mailto:recruitment@diligent.com">recruitment@diligent.com</a>. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.</div>

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