Thumbtack

Commercial Strategy & Category Manager

Senior Software Engineer, Business Applications

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As a Commercial Strategy & Category Manager, you will be a versatile problem-solver driving meaningful initiatives across Thumbtack. You will bring structure to ambiguity, turning big ideas into scalable programs that accelerate growth. Success depends on collaboration and curiosity, partnering with Product, Marketing, GTM, Finance, Operations, and Support. You will identify opportunities, support execution of priorities, and apply a category lens to ensure the marketplace meets distinct needs of each segment. You will translate marketplace insights into clear recommendations, guiding merchandising strategies and enabling performance improvements, shaping how categories contribute to Thumbtack’s success.

Head of Brand Production Studio, Brand Marketing

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Thumbtack helps millions of people confidently care for their homes.</h2><p class="my-4 text-gray-700 leading-relaxed">Thumbtack is the one app you need to take care of and improve your home — from personalized guidance to AI tools and a best-in-class hiring experience. Every day in every county of the U.S., people turn to Thumbtack to complete urgent repairs, seasonal maintenance and bigger improvements. We help homeowners know which projects to do, when to do them and who to hire from our growing community of 300,000 local service businesses. If making an impact inspires you, join us. Imagine what we’ll build together.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Commercial Strategy & Category Management Team</h2><p class="my-4 text-gray-700 leading-relaxed">The Commercial Strategy & Category Management team, part of Thumbtack’s Business Development group, fuels company growth through new ventures, partnerships, and strategic product initiatives. We specialize in taking bold ideas from concept to launch, leading cross-functional efforts that improve operations and unlock new opportunities as Thumbtack scales. Within this team, the Category Management function plays a key role by applying deep category expertise to identify growth opportunities, design tailored initiatives for specific markets, and optimize performance across the business. This role is part of that Category Management group, working at the intersection of strategy, execution, and cross-functional collaboration to drive impact where it matters most.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the Role</h2><p class="my-4 text-gray-700 leading-relaxed"><strong>As a Commercial Strategy & Category Manager,</strong> you’ll be a versatile problem-solver who thrives on tackling complex challenges and driving meaningful initiatives across Thumbtack. You’ll bring structure to ambiguity, helping turn big ideas into scalable programs that accelerate growth.</p><p class="my-4 text-gray-700 leading-relaxed">Success in this role depends on collaboration and curiosity. You’ll partner with Product, Marketing, GTM, Finance, Operations, and Support to move work forward, often by influencing without direct authority. You’ll look ahead to identify opportunities, while also supporting the execution of Thumbtack’s most pressing priorities.</p><p class="my-4 text-gray-700 leading-relaxed">By applying a category lens, you’ll help ensure our marketplace meets the distinct needs of each segment (from plumbers to house cleaners) and supports product experiences that resonate with both customers and pros. You’ll also translate marketplace insights into clear recommendations, guiding merchandising strategies and enabling performance improvements.</p><p class="my-4 text-gray-700 leading-relaxed">This is a unique opportunity to grow your career while shaping how categories contribute to Thumbtack’s success - at a time when AI is rapidly reshaping the home services industry and unlocking new possibilities for growth</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you'll do</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Cross-Functional Collaboration</strong>: Work closely with Product, Operations, Marketing (and more!), mobilizing teams without direct authority to deliver measurable improvements.</li><li class="leading-relaxed"><strong>Category Insights & Growth:</strong> Drive category-level growth by analyzing performance data and industry trends, identifying new opportunities, developing strategies, and operationalizing initiatives end-to-end. Prioritize initiatives with the highest impact & stay agile as priorities shift.</li><li class="leading-relaxed"><strong>Executive-Ready Communication</strong>: Craft clear, compelling analyses and materials that can be adapted for leadership audiences. Build confidence presenting your work to cross-functional partners and contributing to larger team presentations.</li><li class="leading-relaxed"><strong>Industry Expertise</strong>: Build deep knowledge of the Home Services industry to bring context, empathy, and sharper insights to decision-making.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">In order to be successful, you must bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed"><strong>Experience & Expertise</strong>: 3-5+ years in Management Consulting, Business Operations, GTM/Business Strategy, Business Development, Category Management, or similar roles.</li><li class="leading-relaxed"><strong>Tech & Marketplace Experience</strong>: Experience working in technology, marketplace, online retail, or platform businesses; ideally scaling or optimizing category-level performance.</li><li class="leading-relaxed"><strong>Cross-Functional Collaboration</strong>: Demonstrated ability to lead projects and align diverse teams toward shared goals.</li><li class="leading-relaxed"><strong>Analytical Rigor</strong>: Strong quantitative skills, including business case development and financial modeling, with the ability to translate data into actionable insights.</li><li class="leading-relaxed"><strong>Strategic Curiosity</strong>: Passion for solving complex challenges at the intersection of strategy, operations, business development, and technology.</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-Remote</p><p class="my-4 text-gray-700 leading-relaxed">Thumbtack embraces diversity. We are proud to be an equal opportunity workplace and do not discriminate on the basis of sex, race, color, age, pregnancy, sexual orientation, gender identity or expression, religion, national origin, ancestry, citizenship, marital status, military or veteran status, genetic information, disability status, or any other characteristic protected by federal, provincial, state, or local law. We also will consider for employment qualified applicants with arrest and conviction records, consistent with applicable law.</p><p class="my-4 text-gray-700 leading-relaxed">Thumbtack is committed to working with and providing reasonable accommodation to individuals with disabilities. If you would like to request a reasonable accommodation for a medical condition or disability during any part of the application process, please contact: <a href="mailto:recruitingops@thumbtack.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">recruitingops@thumbtack.com</a>.</p><p class="my-4 text-gray-700 leading-relaxed">If you are a California resident, please review information regarding your rights under California privacy laws contained in Thumbtack’s Privacy policy available at <a href="https://www.thumbtack.com/privacy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://www.thumbtack.com/privacy/</a>.</p><p class="my-4 text-gray-700 leading-relaxed">We put as much craftsmanship into candidate safety as we do into the hiring experience itself. While scammers may try to impersonate our team, we’ll never ask you for money, banking info, or SSNs during hiring. <a href="https://careers.thumbtack.com/recruiting-scams" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Check out our blueprint on how to spot the fakes.</a></p>

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At PwC, this role focuses on integrating environmental, social, economic, and governance considerations into business strategies and operations, providing guidance to organizations on managing sustainability risks and identifying opportunities. In climate and energy, you will offer consulting services related to climate change mitigation, adaptation, energy efficiency, and renewable energy solutions, developing strategies to reduce greenhouse gas emissions and supporting clients in transitioning to a low-carbon economy.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Line of Service</h2><p class="my-4 text-gray-700 leading-relaxed">Advisory</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Industry/Sector</h2><p class="my-4 text-gray-700 leading-relaxed">Not Applicable</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Specialism</h2><p class="my-4 text-gray-700 leading-relaxed">Managed Services</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Management Level</h2><p class="my-4 text-gray-700 leading-relaxed">Manager</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Description & Summary</h2><p class="my-4 text-gray-700 leading-relaxed">At PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and support to organisations by managing sustainability risks, identifying opportunities, and driving positive social and environmental impact. In climate and energy at PwC, you will focus on providing consulting services related to climate change mitigation and adaptation, as well as energy efficiency and renewable energy solutions. You will analyse client needs, develop strategies to reduce greenhouse gas emissions, and offer guidance and support to help clients transition to a low-carbon economy.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why PWC</h3><p class="my-4 text-gray-700 leading-relaxed">At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more <a href="https://www.pwc.in/about-us.html" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">about us</a>.</p><p class="my-4 text-gray-700 leading-relaxed">At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations.</p><p class="my-4 text-gray-700 leading-relaxed">A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world’s largest and most complex companies to understand their unique business issues and opportunities in an ever-changing environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities:</h3><p class="my-4 text-gray-700 leading-relaxed">you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:</p><p class="my-4 text-gray-700 leading-relaxed">1. Business development</p><p class="my-4 text-gray-700 leading-relaxed">2. Client relationship management</p><p class="my-4 text-gray-700 leading-relaxed">3. Project management</p><p class="my-4 text-gray-700 leading-relaxed">4. Consulting / Advisory</p><p class="my-4 text-gray-700 leading-relaxed">5. P & L Responsibility</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Sector-specific skills:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Battery</li><li class="leading-relaxed">Decarbonization</li><li class="leading-relaxed">Carbon capture</li><li class="leading-relaxed">Low carbon initiatives</li><li class="leading-relaxed">Green Hydrogen</li><li class="leading-relaxed">BESS</li><li class="leading-relaxed">Energy Storage</li><li class="leading-relaxed">Sustainability</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Mandatory skill sets:</h3><p class="my-4 text-gray-700 leading-relaxed">Battery, Consulting background, Decarbonization, Green Hydrogen, Carbon capture, Low carbon, Energy Storage, ENERGY EFFICIENCY , Sustainability, Climate change</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred skill sets:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Use feedback and reflection to develop self awareness, personal strengths and address development areas.</li><li class="leading-relaxed">Delegate to others to provide stretch opportunities, coaching them to deliver results.</li><li class="leading-relaxed">Demonstrate critical thinking and the ability to bring order to unstructured problems.</li><li class="leading-relaxed">Use a broad range of tools and techniques to extract insights from current industry or sector trends.</li><li class="leading-relaxed">Review your work and that of others for quality, accuracy and relevance.</li><li class="leading-relaxed">Uphold the firm's code of ethics and business conduct.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Years of experience required:</h3><p class="my-4 text-gray-700 leading-relaxed">Minimum 7 years</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education qualification:</h3><p class="my-4 text-gray-700 leading-relaxed">B.tech + MBA</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Education</h2><p class="my-4 text-gray-700 leading-relaxed">Degrees/Field of Study required: MBA (Master of Business Administration), Bachelor of Technology</p><p class="my-4 text-gray-700 leading-relaxed">Degrees/Field of Study preferred:</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Certifications</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Required Skills</h2><p class="my-4 text-gray-700 leading-relaxed">Decarbonization Modelling, Hydrogen</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Optional Skills</h2><p class="my-4 text-gray-700 leading-relaxed">Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Carbon Taxes and Incentives, Climate Change Adaptation Program Design, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Coaching and Feedback, Communication, Creativity, Embracing Change, Emission Trading, Emotional Regulation, Empathy, Energy Efficiency, Energy Policy and Regulation, Energy Transition {+ 15 more}</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Desired Languages</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Travel Requirements</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Available for Work Visa Sponsorship?</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Government Clearance Required?</h2><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Job Posting End Date</h2>

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Commercial Strategy & Category Manager

Senior Software Engineer, Business Applications

Senior Software Engineer, Business Applications

Business Systems Engineer

Software Engineer, Developer Experience

Business Systems Engineer

Software Engineer, Developer Experience

Success Manager

Success Specialist

Job Details