TransUnion is a global information and insights company with over 12,000 associates operating in more than 30 countries. We make trust possible by ensuring each person is reliably represented in the marketplace. We do this with a Tru™ picture of each person: an actionable view of consumers, stewarded with care. Through our acquisitions and technology investments we have developed innovative solutions that extend beyond our strong foundation in core credit into areas such as marketing, fraud, risk and advanced analytics. As a result, consumers and businesses can transact with confidence and achieve great things. We call this Information for Good® — and it leads to economic opportunity, great experiences and personal empowerment for millions of people around the world.

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Customer Service Incident Coordinator (Greek Speaking)

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TransUnion is a major credit reference agency, offering specialist services in fraud, identity, risk management, automated decisioning, and demographics across various sectors. We are seeking a Greek-speaking Customer Service Incident Coordinator to join our Sontiq team. This role involves screening clients to gather information on breaches/fraud/identity theft, analyzing severity, providing professional customer service, managing expectations, and acting as a key point of contact for stakeholders.

Technical Product Manager GenAI/ML

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What We'll Bring:</h2>We Are TransUnion:TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What You'll Bring:</h2>We’re looking for a Customer Service Incident Coordinator (Greek Speaking) to join our growing Sontiq team.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Day to Day You’ll Be:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Screen and interview clients by telephone to compile information regarding breach/fraud and/or identity theft</li><li class="leading-relaxed">Examine and analyse information to determine the severity of the fraud, breach and/or identity theft</li><li class="leading-relaxed">Exercises independent judgment in setting priorities to ensure that deadlines and due dates are met</li><li class="leading-relaxed">Provide professional and courteous customer service and expert assistance to clients and victims of a breach/fraud and/or identity theft</li><li class="leading-relaxed">Manage customer and client expectations</li><li class="leading-relaxed">Act as point of contact for customer, client and internal experts</li><li class="leading-relaxed">Gather, assemble and preserve facts, statements or affidavits and other evidence for use in breach remediation and resolving fraud and identity theft issues and claims</li><li class="leading-relaxed">Prepare letters, initiate telephone communications and acts as a liaison to creditor, law enforcement and government agencies</li><li class="leading-relaxed">Communicate clearly to customer the services and support offered</li><li class="leading-relaxed">Consults with potential and existing clients on breach incidents to determine if remediation is necessary and the requirements of the remediation.</li><li class="leading-relaxed">Escalates and refers any incidents that require assistance from other internal departments, coordinates the discussions, meetings and updates</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Administrative</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Identify, report, and articulate on current trends and unique client or customer situations to both internal and external parties</li><li class="leading-relaxed">Maintain current knowledge of all new laws and regulations pertaining to breach and identity theft</li><li class="leading-relaxed">Prepares written proposals for breach services that fit the situation</li><li class="leading-relaxed">Participates in project plan schedule development, monitoring and reporting</li><li class="leading-relaxed">Directs document and data transfers between company and clients</li><li class="leading-relaxed">Manage mailings: scrubbing data, producing letters, obtaining client approval and coordinating the delivery to mailing service</li><li class="leading-relaxed">Ensures timely communication to internal team members, clients and other 3rd parties such as client’s counsel</li><li class="leading-relaxed">Records and details relevant case notes into database with strong attention to detail and accuracy of information in a timely manner</li><li class="leading-relaxed">Ensures the closure of all resolved and confirmed Incident records and final report to the client /customer</li><li class="leading-relaxed">Accountable for the overall breach/fraud incident process efficiency and effectiveness</li><li class="leading-relaxed">If applicable, language translation for correspondence, reports , training documents, other internal documents as necessary</li><li class="leading-relaxed">If applicable, live Language interpretation between clients and internal departments regarding sales support, client training and incident management support calls with Forensic and Privacy experts</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Essential Skills & Experience:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Must be fluent in Greek and English (Written and Verbal)</li><li class="leading-relaxed">Experience in Customer Service</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Impact You'll Make:</h2>What’s In It For you?At TransUnion you will be joining a friendly, forward thinking global business.As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">26 days’ annual leave + bank holidays (increasing with service)</li><li class="leading-relaxed">Global paid wellness days off + a bonus day off to celebrate your birthday</li><li class="leading-relaxed">A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan</li><li class="leading-relaxed">Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools</li><li class="leading-relaxed">Access to our diversity forums and communities so you can get involved in causes close to your heart</li></ul>TransUnion – a place to grow:If there’s something on the list of essential / desirable skills that you can’t quite tick off, don’t let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful.We know imposter syndrome is real, lets confront it so we can continue to grow and thrive togetherFlexibility at TU:We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we’ve set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don’t let this stop you from applying. Let us know if you’re looking for a part time or flexible working arrangement and we can discuss this with you.Additional support:At TransUnion, we’re committed to fostering an inclusive and diverse workplace where all individual’s talents and perspectives are valued. When you apply for a position with us, you’re not just joining a team, you’re becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting <a href="mailto:ukrecruitment@transunion.com" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">ukrecruitment@transunion.com</a>Interview & Hiring Process:Most of our recruitment processes are virtual, so you’ll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this.We do not accept any unsolicited CV’s from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance.#LI-RemoteFind out more about Life At TU UK:https://twitter.com/TransUnionUKhttps://www.linkedin.com/company/transunion/life/This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

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At Lucid Motors, we are redefining the future of luxury electric mobility, pushing boundaries in performance, intelligence, and design. The Perception and Mapping organization powers core technologies for safe, intelligent, and intuitive driving experiences. As an Engineering Program Manager (EPM), you will lead complex, cross-functional programs, ensuring timely delivery of cutting-edge perception and mapping capabilities for next-generation ADAS and autonomous driving systems.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Leading the future in luxury electric and mobility</h2>At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience.Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About Lucid Motors</h2>At Lucid Motors, we are redefining the future of luxury electric mobility. Our mission is to deliver the most advanced electric vehicles in the world — pushing boundaries in performance, intelligence, and design. The Perception and Mapping organization powers the core technologies that enable safe, intelligent, and intuitive driving experiences.As a Engineering Program Manager (EPM), you will lead complex, cross-functional programs that span multiple engineering teams, ensuring timely delivery of cutting-edge perception and mapping capabilities for next-generation ADAS and autonomous driving systems.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive end-to-end program execution across Machine Learning Perception, Parking Perception, Sensor Fusion, Environment Modeling, and Mapping & Navigation teams.</li><li class="leading-relaxed">Define program scope, objectives, and success metrics aligned with product and organizational goals.</li><li class="leading-relaxed">Develop and maintain detailed program plans, schedules, and resource allocations.</li><li class="leading-relaxed">Facilitate cross-functional collaboration between engineering, validation, systems, and product teams.</li><li class="leading-relaxed">Identify and mitigate risks, resolve dependencies, and proactively manage issues to keep programs on track.</li><li class="leading-relaxed">Ensure seamless integration of perception and mapping software into Lucid production programs.</li><li class="leading-relaxed">Communicate program status, milestones, and risks to stakeholders and executive leadership.</li><li class="leading-relaxed">Champion best practices in program management, including agile methodologies and continuous improvement.</li><li class="leading-relaxed">Support validation and verification activities for perception and mapping systems in prototype and pre-production vehicles.</li><li class="leading-relaxed">Foster a culture of transparency, accountability, and technical excellence.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Required Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience managing complex technical programs in automotive, robotics, or related domains.</li><li class="leading-relaxed">Strong understanding of ADAS, autonomous driving systems, and perception technologies (camera, LiDAR, radar, sensor fusion).</li><li class="leading-relaxed">Excellent organizational and leadership skills with the ability to influence and drive alignment across multiple teams.</li><li class="leading-relaxed">Proficiency in program management tools and methodologies (Jira, Agile, Scrum, Kanban).</li><li class="leading-relaxed">Exceptional communication skills for engaging technical and non-technical stakeholders.</li><li class="leading-relaxed">Bachelor’s degree in Engineering, Computer Science, or related field.</li><li class="leading-relaxed">7+ years of experience in technical program management or engineering leadership roles.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience working with machine learning, mapping, and sensor fusion systems.</li><li class="leading-relaxed">Familiarity with software development lifecycles, CI/CD, and MLOps practices.</li><li class="leading-relaxed">Background in system-level integration and validation for automotive or embedded systems.</li><li class="leading-relaxed">Advanced degree in engineering or management.</li><li class="leading-relaxed">Ability to thrive in a fast-paced, dynamic environment with evolving priorities.</li></ul>At Lucid, we don’t just welcome diversity - we celebrate it! 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