Trek

Service Manager

Director, Infrastructure Engineering

Industrial Design Intern

IT Service Desk Intern

API/Performance Automation QA Intern

Marketing Summer Intern

QA Engineer Intern

Service Manager- Full Time

Customer Care Employee - Key Account Coordination 100% (m/f/d)

As Service Manager, you will lead the Service Center operations, overseeing workflow, staffing mechanics, and managing KPIs to ensure excellent customer experience. You will act as the primary service advisor, integrating sales and service, training your team, recommending services, controlling costs, and ensuring efficient department operations. This role requires strong communication, leadership, and a proactive approach to developing employees and optimizing shop needs.

Service Manager - Full Time

A bit about us---------------Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!Job Location------------Trek Store Cherry HillSummaryJob Description---------------As Service Manager, you’ll be the operations lead for your store’s Service Center—and you’ll be the one who’s ultimately accountable for all decisions relating to workflow, staffing of mechanics, and KPIs to ensure every customer has the best experience.You’ll be the primary service advisor at the shop, integrating the sales and service experience, while holding your team accountable for delivering Trek’s signature hospitality. That means you’ll need to be a great communicator and leader who knows how to get the best out of your colleagues.You’ll train your team, engage with customers to recommend the right service at the right time, manage and control service costs, keep service orders organized, ensure a clean and efficient department and take an active lead in ensuring the right bikes are built and delivered to the sales floor and your customers. Excellent communication skills are a must, as you will manage all communication from the Service Department to customers and write more than 50% of the work orders for the shop.This role is right for someone with high energy and a constant learning engine who can see the forest and the trees. You’ll be challenged to develop your employees, find efficiencies by reviewing service reports, and anticipate your shop’s needs so both the service and sales teams are set up for success.What you’ll bring to the team<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A positive, pitch-right-in attitude and motivation to help every customer find what they need</li><li class="leading-relaxed">Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days</li><li class="leading-relaxed">Great leadership skills and the ability to motivate and develop future leaders</li><li class="leading-relaxed">Ability to plan effectively and stay a step ahead of your shop’s needs</li><li class="leading-relaxed">3+ years of bicycle service center experience</li><li class="leading-relaxed">A commitment to delivering the best possible experience for every customer</li><li class="leading-relaxed">An active learning engine and willingness to attend Trek Service classes in Waterloo, WI</li><li class="leading-relaxed">Proactive approach to staying up to date on industry changes and trends</li></ul>Compensation RangeHourly Rate $21.00 - $22.00Trek Benefits•	Flexible and fun company culture•	Competitive health care•	PPO & HDHP medical plan options, Dental insurance, Vision insurance•	Flexible Spending Accounts (FSA)•	Free life insurance & optional term life insurance•	Competitive vacation package•	401(k) with match and Employee Stock Ownership Plans (ESOP)•	12 weeks of maternity leave with 100% pay•	Paid company holidays•	Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)•	Employee discounts on all product•	Deep partner retail discountsWe are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.We are an E-Verify employer.For more information, please click on the following links:E-Verify Participation Poster: English / SpanishE-Verify Right to Work Poster: English | Spanish

Rockstar Jobs

EA Jobs

Playstation Jobs

Ubisoft Jobs

Epic Game Jobs

Riot Jobs

CDPR Jobs

Krafton Jobs

Twitch Jobs

Larian Jobs

Wargaming Jobs

Naughty Dog Jobs

Netflix Jobs

Supercell Jobs

Zynga Jobs

Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

Test your Unity UI knowledge with this quiz! Explore essential concepts like Canvas, EventSystem and many more. 

Challenge yourself with this Unity Input System quiz! Test your skills in input mapping, device handling, and action events.

Take your Unity skills to the next level with Part 3 of this quiz, covering scripting, physics, rendering, and performance optimization!

Test your Unity expertise with this quiz, covering initialization to advanced rendering and physics!

Test your Unity knowledge with this comprehensive quiz, covering everything from MonoBehaviour basics to advanced physics, rendering, and optimization techniques across multiple difficulty levels!

Assess your knowledge of Unity's Rigidbody component and its advanced physics interactions with this in-depth quiz!

Test your understanding of Unity’s Physics, Movement, and MonoBehaviour with this insightful beginner-friendly quiz!

Dive into the fundamentals of open-world game development in Unity with this beginner-friendly quiz.

Challenge yourself with this beginner-friendly quiz on building an endless runner in Unity!

Test your beginner-level knowledge of Unity platformer development with this engaging quiz.

Test your basic knowledge of Unity and Unreal Engine with this beginner-friendly quiz on game development fundamentals.

This assessment evaluates your understanding of Unity's component-based architecture, how GameObjects and their components interact, the hierarchy system with nested GameObjects, and how to reference them in scripts.

This assessment evaluates your understanding of Unity's NavMesh system, including navigation baking, NavMeshAgents, pathfinding, obstacles, and scripting interactions with NavMesh to create AI-driven movement.

An assessment to test the correct usage of Unity's events and lifecycle functions in the context of the game "Clash Royale"

- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Frima

Unreal Senior Programmer

Unreal Programmer

Quality Assurance Analyst

IT Technician

Feel Free Games

UI Artist

Lead Unreal Technical Animator

Dinosaur Polo Club

Intermediate/Junior Programmer

Intermediate Programmer

Xplor Technologies

Site Reliability Engineer (SRE) Lead – Azure & SaaS Platforms

Frima is seeking an impact player, an Unreal Senior Programmer (C++) to elevate its game programming team. With over 20 years of creative audacity, Frima has been recognized as the best employer in the Canadian video game industry for 2021, 2022, and 2023. This role involves daily Scrum meetings, acting as a technical resource, participating in code reviews, resolving performance issues, developing engine and toolchain links, debugging mobile equipment, automating tools, and maintaining integrations with first-party services.

Welcome to the world of Frima! We are a video game studio based in Quebec City. Designing and delivering entertaining digital experiences has been our daily obsession since our very beginning in 2003.Our mission? To cultivate creative audacity in the creation of digital entertainment experiences that are acclaimed by our audiences, recognized by our peers and sought after by our partners. Our success lies in our ability to marry our creative boldness with our expertise in data and market analysis in the development of PC/Console and Mobile games. This synergy allows us to always have the right target in our sights, and to hit the bull's eye.Giants like Epic Games, Microsoft and Amazon trust us.Frima also offers challenging careers with excellent opportunities for advancement in game design, programming, visual design, 2D/3D art and animation, and more. We believe that a true work-life balance is what allows our team to innovate and entertain, day in and day out.Facebook: http://facebook.com/frimastudios&nbsp;Instagram: https://www.instagram.com/frimastudioJobs: https://frimastudio.com/en/careers/

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3>We need an impact player!Frima is looking for an Unreal Senior Programmer (C++) to help its game programming team level up.At Frima, we have been cultivating creative audacity for over 20 years! We are proud to have received the award for best employer in the video game industry in Canada in 2021, 2022, and 2023 (GamesIndustry.biz).And the reason is simple: we know how to take care of our people:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4.5-day work week, year-round (Friday afternoons off);</li><li class="leading-relaxed">Truly flexible work: 100% remote, hybrid, or 100% on-site, your choice;</li><li class="leading-relaxed">Up to 7 weeks of vacation per year, sick days & personal days: your well-being matters to us.</li><li class="leading-relaxed">Comprehensive group insurance from day one;</li><li class="leading-relaxed">A contribution to your RRSP;</li><li class="leading-relaxed">A $400 allowance for ergonomic equipment;</li></ul>Life at the studio<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Access to chair massages, fresh fruit and snacks, a gym, sports activities, etc.;</li><li class="leading-relaxed">Regular project and news presentations: we keep our team informed of developments at Frima;</li><li class="leading-relaxed">Close-knit, caring, and inclusive teams, even remotely!</li><li class="leading-relaxed">Come discover the rest for yourself!</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3>What your weeks will look like<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Daily Scrum meetings to start the day well;</li><li class="leading-relaxed">Act as a technical resource for other programmers on your team;</li><li class="leading-relaxed">Participate in code reviews with different team members;</li><li class="leading-relaxed">Identify and resolve performance issues related to CPU, GPU, and memory;</li><li class="leading-relaxed">Develop and maintain links between the engine and toolchains and pipelines on mobile, PC, and console;</li><li class="leading-relaxed">Debug issues related to new mobile equipment and operating system updates;</li><li class="leading-relaxed">Automate tools for use by the programming and quality assurance team;</li><li class="leading-relaxed">Maintain configurations and integrations with first-party services (Apple, Google, Epic, etc.).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3>What we are looking for<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">University or college degree in computer science or equivalent;</li><li class="leading-relaxed">Minimum of ten (10) years of experience in a programmer role;</li><li class="leading-relaxed">Good knowledge of the different hardware and software layers operating during video game execution;</li><li class="leading-relaxed">Ability to think systemically, considering complex architectures working together (SDK / Game server or clients / Unreal engine / Streaming protocols);</li><li class="leading-relaxed">Comfortable with long-term iterations;</li><li class="leading-relaxed">Excellent proficiency in C++ language;</li><li class="leading-relaxed">Experience in mobile game development (a significant asset);</li><li class="leading-relaxed">Ability to travel outside the country if needed.</li></ul>What we value within our team<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to handle multiple requests simultaneously and manage priorities;</li><li class="leading-relaxed">Diplomacy, autonomy, resourcefulness, and versatility;</li><li class="leading-relaxed">Excellent stress management in a fast-paced environment;</li><li class="leading-relaxed">Ease of collaboration and communication with multidisciplinary teams and interest in mentoring;</li><li class="leading-relaxed">Excellent command of French and English (written and oral). English skills are required for the job as we collaborate with English-speaking partners.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3>Come make a difference with us! #FrimaLifeTo learn more<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">About us: https://frimastudio.com/a-propos/</li><li class="leading-relaxed">About our culture: https://vimeo.com/766900522?share=copy</li></ul>_The masculine form is used solely to lighten the text.Only selected candidates will be contacted._

Follow Mayank - career advice

Follow Mayank Grover for game development resources

Free | C# | Midnight Pizza Fight

Free | C++ | Lethos

Free | C++ | Pong

Follow Abhishek - tech content

Follow Abhishek Smith for game programming content

This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.