Truecaller

Senior Partner Success Manager

Senior Backend Engineer

Senior Site Reliability Engineer

Web Engineer

QA Engineer

Senior Customer Success Operations Manager

Senior Customer Success Manager

Senior Product Manager

Agency Relationship Lead

Rocket Science


Gameplay Engineering Lead

ElevenLabs

Partnerships

Enterprise Growth Marketing Lead

That game company

Senior Art Producer, Unannounced Project

SOFTGAMES

Senior Fullstack Game Developer

Keywords Studios

Expert Subtitle and SDH Author: English to French & French to French

One of Us

VFX Producer

Framestore

VFX Production Coordinator

Lead and contribute to video game development, collaborating with engineers on updates, features, and bug fixes. Manage and mentor a team of developers, fostering their growth and promoting best engineering practices.  Drive technical excellence and contribute significantly to project success. Responsibilities include promoting transparency, managing a team, supporting team delivery, championing equity, and implementing high-quality software solutions.

Software Engineer - Backend

Software Engineering Manager - Games

Global Head of Sales

Software Engineering Manager

Senior Platform Engineer

<div class="_descriptionText_4fqrp_201">Please note that this is a hybrid position with a mixture of in-office and home-based working.Part of the Rocket Science Group, Atomic Theory comprises a multinational team of seasoned AAA veterans with roots extending from Blizzard, PUBG, Epic, and Unity. We have a track record of delivering player-centric, AAA-quality experiences, and we're unwavering in our commitment to performance, accessibility, and the meticulous attention to the engineering tools and frameworks that underpin exceptional gameplay.But Atomic Theory is also more than just a studio; for us, it's a sanctuary, a place where our diverse experiences can intersect and combine to carry our solutions to the next level. We're dedicated to aiding studios and publishers in navigating the toughest challenges across today's game development landscape -- and with offices in Albany, NY; Austin, TX; and Cardiff, UK, we thrive at the opportunity to Get Sh!t Done on a global scale.&nbsp;About the Role:We are seeking a skilled and experienced Gameplay Engineering Lead to join our team. In this position, you will lead and play a vital role in video game development by collaborating closely with a talented team of engineers to plan, implement, and deliver updates, features, and bug fixes. Additionally, you will be responsible for managing and guiding the career development of your engineers, fostering their growth and helping them reach their full potential. As a Gameplay Engineering Lead, you'll promote best engineering practices, drive technical excellence, and contribute significantly to the success of our projects.What You'll Do:<ul style="min-height:1.5em"><li>Promote Transparency: Drive outcomes by providing clear communication, openness and expectations around the team, projects, and progress.</li><li>People Management: Manage and empower a team of developers by continuously cultivating their talent and growth.</li><li>Force Multiplication: Support the team to deliver for our customers by collaborating with partners, balancing team and customer expectations, and unblocking obstacles facing individual developers.&nbsp;</li><li>Champion Equity: Ensure that all perspectives are heard and create a diverse and inclusive environment to allow the team to innovate, learn, and succeed.</li><li>Individual Contribution: Implement concise, high-quality software solutions that the team takes pride in and that our customers can rely on.</li></ul>What We Value:<ul style="min-height:1.5em"><li>Leadership Skills: Previous experience as a Gameplay Team Lead or Engineering Manager, ideally including a history of coordinating small- to medium-sized teams working towards a common goal.</li><li>Depth of Understanding: Empathy for the unique challenges developers face building and maintaining solutions.</li><li>Passion for People: Ability to mentor, coach, and develop team members; lead by example; and build trust and solid relationships amongst the team.</li><li>Development Experience: Proven track record of leading a team while implementing solutions for a successful project.</li><li>Interpersonal Communication: Strong collaboration, facilitation, and communication skills with a desire to work with, listen to, and understand people.&nbsp;</li></ul>What You May Also Have:<ul style="min-height:1.5em"><li>Working knowledge of game engine technologies (e.g., Unreal, Unity, Godot, and proprietary engines).&nbsp;</li><li>Experience with cloud platforms to build highly scalable solutions.</li><li>Experience building online experiences, such as multiplayer games.</li></ul>What We Can Offer:<ul style="min-height:1.5em"><li>Hybrid Working Arrangement: As a member of our team, you’ll have the flexibility to work at home and collaborate with your fellow engineers in person!</li><li>Competitive Salary and Benefits Package: Your health and wellbeing is important to us, so we offer a variety of benefits including:&nbsp;<ul style="min-height:1.5em"><li>Medical, Dental, and Vision Insurance</li><li>401(k) Retirement Plan with Employer Matching</li><li>Annual Leave, Plus 9 Paid Holidays and Winter Break Office Closure</li></ul></li><li>Annual Research Credit: We always encourage personal growth, so we provide all of our team members with an annual credit to further enhance your skills!</li><li>Professional Development: We offer biannual reviews, as well as opportunities to collaborate across disciplines, internal tech talks, and the chance to learn from specialists with backgrounds from across the games and software development industries.&nbsp;</li><li>Work-Life Balance: We really believe that home life comes first and we promote a flexible working environment. And as an added bonus: We don’t crunch!&nbsp;</li><li>Family Friendly: We understand the importance of family, which is why we offer 6 weeks full of Maternity, Paternity, and Adoption Leave to support you during this exciting time!</li><li>Office Perks: In addition to everything above, we also provide:&nbsp;<ul style="min-height:1.5em"><li>Weekly Team Lunches (plus Snacks!)</li><li>Fully Equipped Team Lounge, Including our Favorite Consoles and Games</li><li>And, most importantly, a supportive and creative working environment made up of talented and friendly people, as well as the opportunity to work on some pretty cool games and projects – if we do say so ourselves!</li></ul></li></ul>A Friendly Note from the Recruitment Team:Let us do the work for you: Even if your profile isn’t an exact match for all of the qualifications listed above, we still want you to apply. Our team members come from a variety of different industries, not all of which are immediately relevant to game or software development, and we welcome all candidates of similarly varied backgrounds, communities, and identities.&nbsp;Rocket Science is an equal opportunity employer and is committed to providing a worry-free workplace void of discrimination or harassment. Rocket Scientists are expected to foster and champion an environment in which everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.&nbsp;Rocket Science does not accept unsolicited résumés from recruiters, employment agencies, or staffing firms.&nbsp;&nbsp;The salary for this role is typically within the range of $85,000-175,000/year. We recognize that this is a large range, but please note that this includes and reflects our openness to candidates with multiple levels of experience. Actual pay will ultimately be contingent upon a variety of factors, including your own combination of experience, skills, and qualifications.&nbsp;#li-hybrid</div>

As a Senior Partner Success Manager at Truecaller, you'll be the primary point of contact for reseller partners, managing relationships, ensuring contract fulfillment, and driving partner satisfaction.  Responsibilities include SLA management, partner education, product enhancement insights, and collaboration with internal stakeholders.  You'll work closely with the Partner Management team to identify partner needs, overcome challenges, and improve processes.  This role demands strong communication, negotiation, and analytical skills, along with the ability to work effectively with cross-functional teams to enhance the overall partner experience and drive customer success.  You will also be responsible for tracking key metrics and conducting regular reviews to ensure success.

Senior MLOps Engineer

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 Hello, Truecaller is calling you from Bangalore, India! Ready to pick up?
Our goal is to make communication smarter, safer, and more efficient, all while building trust everywhere. We're all about bringing you smart services with a big social impact, keeping you safe from fraud, harassment, scam calls or messages, so you can focus on the conversations that matter.
<ul>
<li>Top 20 most downloaded apps globally, and world’s #1 caller ID and spam-blocking service for Android and iOS, with extensive AI capabilities, with more than 400 million active users per month.&nbsp;</li>
<li>Founded in 2009, listed on Nasdaq OMX Stockholm and is categorized as a Large Cap. Our focus on innovation, operational excellence, sustainable growth, and collaboration has resulted in consistently high profitability and strong EBITDA margins.</li>
<li>A team of 400 people from ~35 different nationalities spread across our headquarters in Stockholm and offices in Bangalore, Mumbai, Gurgaon and Tel Aviv with high ambitions.&nbsp;</li>
</ul>
We at Truecaller for Business focus on providing value to large enterprise businesses, by improving how they communicate with their customers. They leverage the power of the Truecaller platform to grow business for enterprise customers. This ranges from controlling their appearance on Truecaller as a verified business to increasing call efficiency and message response rates by enabling trusted and contextually relevant communication with their customers.&nbsp;
This is an exciting role for anyone looking to build a world-class product marketing charter that will pave the way for our overall positioning, discovery,&nbsp; authority, and, ultimately, demand. The role involves working with multiple stakeholders and teams internally/externally.
As a Senior Partner Success Manager, you will play a key role and be part of the team in building a scalable and velocity-driven world-class Partner Success stream in the Customer Success function within the Enterprise Solutions Business Unit at Truecaller. In this role, you will work closely with the Reseller Partners Management team.
What you bring in:
<ul>
<li>6+ years of professional experience in the SaaS/ Software product domain&nbsp;</li>
<li>Having experience of the CPaaS/Telco&nbsp; space will be a plus&nbsp;</li>
<li>Good track record of working with a high-velocity Customer/Partner Success team</li>
<li>Strong collaboration and interpersonal skills that delight Partners (Resellers) and their customers&nbsp;</li>
<li>Excellent communication and negotiation skills. Ability to work well with various cross-functional teams.</li>
<li>Must have excellent organisational skills, attention to detail and the ability to prioritise in a changing environment.&nbsp;</li>
<li>Customer-oriented attitude that drives results and&nbsp; achieves high levels of Partner (Resellers) and customer satisfaction</li>
<li>Demonstrated operational excellence in analytical thinking, process compliance and improvement, problem solving and planning</li>
</ul>
The impact you will create:
<ul>
<li>Partner's single point of contact (SPOC) and function as their professional advocate and relationship manager ensuring fulfillment of contract deliverables, SLA management, ongoing partner education, and product enhancement​ insights</li>
<li>Effectively interact with Partners and customers of various sizes from a wide variety of sectors in close collaboration with Partner Management team</li>
<li>Build and maintain relationships with decision-makers and influencers in the prospect base.</li>
<li>Maintain a working knowledge of all Truecaller products/services, competitive product lines, differentiators, and industry trends through self-education and Truecaller’s resources.</li>
<li>Regular sessions for the Partners for Product/dashboard training, new features launched and any other training as required</li>
<li>Proactively and effectively identify partner needs and overcome challenges to proposed solutions by working directly with the internal stakeholders</li>
<li>Assertive yet positive attitude in working with internal stakeholders to create and improve processes and prevent inefficiency, risk, missed targets.</li>
<li>Keep a check on customer's product variances fluctuate high or low in billing</li>
<li>Assist with product configuration, phone numbers management, other activities as required&nbsp;</li>
<li>Conduct joint business reviews to ensure customers are satisfied with Truecaller’s enterprise products and services.</li>
<li>Measure effectiveness of both Partner and client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score)</li>
<li>Maintain action log and run weekly/bi-weekly or monthly calls</li>
<li>Keep up-to-date on partner agreements and their customer contracts</li>
<li>Coordinate with internal cross functional teams to ensure our Partner offers a consistent and seamless service to the end customers.</li>
<li>Design and implement best practices and team structure to optimally support Partners of all sizes and touch points.</li>
<li>Measure effectiveness of both Partner and client success for operational metrics such as churn/ revenue management, retention, NPS(Net Promoter Score)</li>
</ul>
It would be great if you also have:
<ul>
<li>Exposure to technology-driven business models and understanding of API’s implementation.</li>
<li>Good understanding of mobile and communication platform technologies.&nbsp;</li>
</ul>
Life at Truecaller - Behind the code:<a href="https://www.instagram.com/lifeattruecaller/">https://www.instagram.com/lifeattruecaller/</a>
Sounds like your dream job?
We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check.
&nbsp;This position is based in Bangalore, India.
We only accept applications in English.
What we offer:&nbsp;
<ul>
<li>A smart, talented and agile team: An international team where&nbsp; ~35 nationalities are working together in several locations and time zones with a learning, sharing and fun environment.</li>
<li>A great compensation package: Competitive salary, 30 days of paid vacation, flexible working hours, private health insurance, parental leave, telephone bill reimbursement, Udemy membership to keep learning and improving and Wellness allowance.</li>
<li>Great tech tools: Pick the computer and phone that you fancy the most within our budget ranges.</li>
<li>Office life:We strongly believe in the in-person collaboration and follow an office-first approach while offering some flexibility. Enjoy your days with great colleagues with loads of good stuff to learn from, daily lunch and breakfast and a wide range of healthy snacks and beverages. In addition, every now and then check out the playroom for a fun break or join our exciting parties and or team activities such as Lab days, sports meetups etc. There something for everyone!&nbsp;</li>
</ul>
Come as you are:&nbsp;
Truecaller is diverse, equal and inclusive. We need a wide variety of backgrounds, perspectives, beliefs and experiences in order to keep building our great products. No matter where you are based, which language you speak, your accent, race, religion, color, nationality, gender, sexual orientation, age, marital status, etc. All those things make you who you are, and that’s why we would love to meet you.

 

 
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