At TurboTenant, we believe in leveling the playing field by giving small landlords the management tools that typically only large apartment complexes have access to. So far we have helped over 750,000 small landlords manage their rental properties and create a great experience for their tenants!

TurboTenent

Customer Experience Specialist I

Grow Your Career at TurboTenant

As a Customer Experience Specialist I, you will be the voice of TurboTenant, building relationships with landlords and renters via chat, email, and phone support. You will be involved in implementing new ideas and educating landlords on the benefits of the software and services. You will take ownership of customer issues, solve them, and address their specific needs effectively while working in a fast-paced environment. You will troubleshoot technical issues, and resolving the issue. This role involves strong communication skills, empathy, and a focus on customer satisfaction. The goal is to drive sign-ups, increase conversion, and create satisfied customers.

<div><div>Are you a Customer Experience wiz looking to get out of the traditional service industry and into a tech startup on an incredible growth trajectory? Unlock your potential and make an impact at TurboTenant! You’ll enjoy autonomy and feel the energy of working with team members across the company to serve our landlords and renters. As a Customer Experience Specialist I, you’ll be supporting our users with product guidance, and gaining a frontline perspective to empower the rest of the organization to make our software better. Within this role you will: <ul> <li>Be the voice of TurboTenant. Build relationships with our Landlords and Renters and advocate for them via chat, email and phone support.&nbsp;</li> <li>Work with others to participate in the gathering and implementation of new ideas so we can level up the support we’re providing Landlords and Renters.</li> <li>Embrace change. We are a startup, which means change happens quickly and often!</li> <li>Educate TurboTenant Landlords to understand the benefit of our software and services. Spend time understanding their needs and goals, so they convert to sign-ups and ultimately to satisfied customers.</li> <li>Spend time understanding users' needs and goals to drive sign-ups, increase ARR conversion, and create satisfied customers.&nbsp;</li> <li>Take ownership of customer issues by asking questions, anticipating problems, and solving them while prioritizing and addressing their specific needs effectively.</li> <li>Set high standards for yourself as you support TurboTenant users being proactive, empathetic, taking ownership, and continuously improving in your role.</li> <li>Operate according to TurboTenant’s values and the CX Team’s principles, both internally and externally.</li> <li>Influence users to adopt additional features of our platform, as they align with our company vision for 2025.</li> </ul> </div> <div> <h4>To be successful in this role, you must:</h4> <ul> <li>Have a history of Online Customer Service, and you are comfortable in a fast-paced, high-volume work environment.</li> <li>Possess strong telephone skills, including effective communication, interpersonal abilities, professional phone etiquette, and proficient call management techniques.</li> <li>Have a strong desire to do great work, as well as an evident enthusiasm for helping our users.</li> <li>Enjoy working with others and providing feedback to make positive changes.</li> <li>Have the ability to retain information quickly and juggle multiple tasks at once, while remaining organized and adaptive.</li> <li>Be technologically adept and possess basic software knowledge (Google Workspace, Microsoft Office, Slack, Zoom)</li> <li>Have a heightened attention to detail that can be used to ensure any issue or concern a user is experiencing is addressed and resolved.</li> <li>Enjoy helping others troubleshoot technical issues, determining the root cause, and resolving the issue.</li> <li>Enjoy exhibiting true empathy through written and verbal communication.</li> <li>Enjoy building relationships with customers while allowing them to build trust in you and TurboTenant.</li> <li>Enjoy being challenged to achieve individual goals, as well as team goals.</li> </ul> TurboTenant is located in Fort Collins, Colorado - consistently voted one of the best places to live. Face-to-face time is an important aspect of the TurboTenant culture. This is a full-time hybrid role and you will be in the office 2-3 days a week. To be considered for this position, you must be able to work weekends on a regular basis. We also ask that you have a flexible schedule for times when we need to adjust shifts due to staffing. </div> <div> <h4>About Us:</h4> <div> At TurboTenant, we simplify the complex and intimidating process of managing your own rental property. And we do it through an elegant software platform for small, “do-it-yourself” landlords and their tenants. But don’t take our word for it.&nbsp;<a class="button--2de5X button--14TuV tertiary--1JsWJ external" href="https://www.reviews.io/company-reviews/store/turbotenant-com" target="_blank">Read reviews</a> from some of our 600,000+ landlords. Our Be Better Culture At TurboTenant, we live by the&nbsp;Be Better mantra. Our high-performance culture makes us relentless in our efforts to&nbsp;Be Better&nbsp;at serving our landlords and renters, and in unlocking the potential in one another. What does our Be Better culture mean to you? <ol> <li>You’ll be in an environment that pushes you to reach your potential.</li> <li>You’ll make a massive impact on our landlords, renters, company, and the proptech industry.</li> <li>You’ll be on the highest performing team of your career.</li> </ol> We're also proud to offer: <ul> <li>Competitive compensation package</li> <li>22 days of PTO during the first year increasing with tenure</li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="77dbs" data-offset-key="dilv2-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dilv2-0-0">Annual bonus based on company performance</div> </li> <li>Equity - an owner’s mindset is a big part of being a member of the TurboTeam</li> <li>Comprehensive medical, dental and vision plans - with multiple plans covered at 100%</li> <li>8 paid holidays per year + a paid day off for your birthday</li> <li>401k Matching</li> <li>Annual bike tune-up reimbursement</li> </ul> Compensation range for this position is $23/hr - $25/hr + equity. The actual compensation offered will be based on experience. </div> </div></div><div>Additional Information TurboTenant is proud to serve a diverse group of landlords and renters. We strive to reflect that diversity within our team. Employment at TurboTenant is based on merit, competence, performance, and business need. TurboTenant celebrates being an equal opportunity employer and never discriminates based on race, color, genetic information, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding), age, or any other basis protected by law. At this time, employer-based visa sponsorship is not available. All candidates must be eligible to work in the United States without sponsorship. Next Steps Ready to work on the highest performing team of your career at TurboTenant? Submit your resume, along with a cover letter, and we’ll be in touch soon.</div></div>

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Alphasense

Join AlphaSense India Talent Community

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Mid-Market Account Executive, Corporate

AlphaSense is seeking to build its India Talent Community. The company is looking for team players who are humble, hungry, and smart, and who can put their egos aside to prioritize the needs of the team. The ideal candidates should be highly motivated, driven to succeed, and always looking for ways to improve, and should have excellent communication skills and a collaborative spirit. The company offers opportunities for personal and professional growth, and celebrates hard work and dedication. AlphaSense is committed to fostering a work culture that encourages these qualities and values the contributions of team players. They are looking for people who want to create the next thing. AlphaSense is an equal-opportunity employer.

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Join AlphaSense + Tegus Waterford Talent Community

Compliance Surveillance Analyst

<h2>About AlphaSense:&nbsp;</h2> The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI, AlphaSense delivers insights that matter from content you can trust. Our universe of public and private content includes equity research, company filings, event transcripts, expert calls, news, trade journals, and clients’ own research content. The acquisition of Tegus by AlphaSense in 2024 advances our shared mission to empower professionals to make smarter decisions through AI-driven market intelligence. Together, AlphaSense and Tegus will accelerate growth, innovation, and content expansion, with complementary product and content capabilities that enable users to unearth even more comprehensive insights from thousands of content sets. Our platform is trusted by over 4,000 enterprise customers, including a majority of the S&amp;P 500. Founded in 2011, AlphaSense is headquartered in New York City with more than 2,000 employees across the globe and offices in the U.S., U.K., Finland, India, Singapore, Canada, and Ireland. Come join us!</div><div><iframe src="https://www.youtube.com/embed/jGvdN_T6d60" width="560" height="314"></iframe> In India, we have our teams based in Pune, Mumbai, Delhi and, Bangalore. We pride ourselves on being client-focused and collaborative, on the pioneering edge of technology. We also have fun. Whether it’s office happy hours, team outings, or game nights, we believe in working with people we like to hang out with. Ideal candidate traits If you identify as a team player and you are humble, hungry, and smart — we would love to get to know you. We believe these qualities to be vital to building a strong, productive, and collaborative work environment, where everyone is committed to achieving common goals and working towards shared success. We are looking for people who are willing to learn from others, who can put their egos aside and prioritise the needs of the team. You should also be highly motivated, driven to succeed, and always looking for ways to improve. We value emotional intelligence, excellent communication skills, and a collaborative spirit that enables them to build strong relationships with teammates and work effectively towards shared goals. At AlphaSense we are committed to fostering a work culture that encourages these qualities and values the contributions of team players who exhibit them. We seek to match the ambition of ideal team players by offering opportunities for personal and professional growth, providing the resources and support necessary to achieve their goals, and creating an environment where hard work, dedication, and teamwork are celebrated and rewarded. At AlphaSense we are building teams of ideal players who embody the core values of Sisu, driving the company’s success and helping us to create a positive impact on the world. Technologies that we work with: Frontend ReactJS, TypeScript, Micro Frontends Applications NodeJS, TypeScript, GraphQL, Java 17, Spring Boot, Python, FastAPI Backend Java 17, Spring Boot, Python, FastAPI, Kafka Search and AI Apache Solr, Elasticsearch, Vector Search, ML, LLM, Pytorch, Tensorflow Cloud architecture AWS, GCP, Kubernetes, Crossplane, Argo CD Quality &amp; reliability Cypress, Selenium, Selenide, Playwright, Rest Assured, K6, Prometheus, Loki, Grafana &nbsp; Ready to Make an Impact? Join our talent community, hear about exciting career opportunities, and get tailored job recommendations based on your interests. If you’re looking for a challenge, if you love finding things that need interesting solutions, AlphaSense is a great place to come. It is a place for builders, for people who want to create the next thing. &nbsp; Want to hear more? Contact us and let’s figure out together if we can find a common path. Tell us about yourself and your background in your own words.</div><div>AlphaSense is an equal-opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals. All employees share in the responsibility for fulfilling AlphaSense’s commitment to equal employment opportunity. AlphaSense does not discriminate against any employee or applicant on the basis of race, color, sex (including pregnancy), national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any other non-merit factor. This policy applies to every aspect of employment at AlphaSense, including recruitment, hiring, training, advancement, and termination. In addition, it is the policy of AlphaSense to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances where a particular employee works. Recruiting Scams and Fraud We at AlphaSense have been made aware of fraudulent job postings and individuals impersonating AlphaSense recruiters. These scams may involve fake job offers, requests for sensitive personal information, or demands for payment. Please note: <ul> <li style="font-size: 12pt;">AlphaSense never asks candidates to pay for job applications, equipment, or training.</li> <li style="font-size: 12pt;">All official communications will come from an @<a href="http://alpha-sense.com/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=http://alpha-sense.com/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw2sfhQUZloRzVpQ4Yj1Ftlo">alpha-sense.com</a>&nbsp;email address.</li> <li style="font-size: 12pt;">If you’re unsure about a job posting or recruiter, verify it on our&nbsp;<a href="https://www.alpha-sense.com/careers/" target="_blank" data-saferedirecturl="https://www.google.com/url?q=https://www.alpha-sense.com/careers/&amp;source=gmail&amp;ust=1740162734907000&amp;usg=AOvVaw3I0CFwb1ser7ImCRD48YOl">Careers page</a>.</li> </ul> If you believe you’ve been targeted by a scam or have any doubts regarding the authenticity of any job listing purportedly from or on behalf of AlphaSense please contact us. Your security and trust matter to us.</div>

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