At TurboTenant, we believe in leveling the playing field by giving small landlords the management tools that typically only large apartment complexes have access to. So far we have helped over 750,000 small landlords manage their rental properties and create a great experience for their tenants!

TurboTenent

Customer Experience Specialist

Director of Performance Marketing

Are you ready to be the superhero of support, wielding your empathy and problem-solving skills to transform every interaction into a positive and memorable one? As a Customer Experience Specialist at TurboTenant, you won't just answer questions; you'll be the first voice our customers remember, building trust and forging strong connections with landlords and renters. This isn't about scripts or closing tickets; it's about precision, speed, genuine empathy, insatiable curiosity, and proactive thinking in every single touchpoint. If you're eager to make a profound impact and truly own the customer journey for one of Colorado's fastest-growing companies, this is your stage to shine! You will build meaningful relationships and provide top-tier support via chat, email, and phone, educate and influence to drive adoption, own customer issues, anticipate challenges, and collaborate cross-functionally.

<div><div class="styles--2BkR3" data-ui="job-description"> Are you ready to be the superhero of support, wielding your empathy and problem-solving skills to transform every interaction into a positive and memorable one?&nbsp; As a Customer Experience Specialist at TurboTenant, you won't just answer questions; you'll be the first voice our customers remember, building trust and forging strong connections with landlords and renters. This isn't about scripts or closing tickets; it's about precision, speed, genuine empathy, insatiable curiosity, and proactive thinking in every single touchpoint.&nbsp; If you're eager to make a profound impact and truly own the customer journey for one of Colorado's fastest-growing companies, this is your stage to shine! In this role, you'll be at the forefront of shaping incredible experiences and driving real impact. You will: <ul> <li>Be the authentic voice of TurboTenant - You’ll build meaningful relationships and provide top-tier support to our landlords and renters through chat, email, and phone.</li> <li>Educate and influence to drive adoption - Guide landlords to understand how TurboTenant can solve their pain points and align with their goals.</li> <li>Own the customer issues - Anticipate challenges, ask smart questions, and prioritize resolution with empathy and accuracy. You’ll make every customer feel truly heard and valued.</li> <li>Embrace our dynamic energy - We move fast, and you'll thrive on change, bringing a positive attitude and adaptable spirit to every new challenge.</li> <li>Set a high standard - Be proactive, detail-oriented, and continually improve how you support customers and collaborate with your team.</li> <li>Contribute ideas - Participate in feedback loops and help improve how we support and engage users.</li> <li>Collaborate cross-functionally - Share patterns and insights with Product, Growth, and Sales to inform improvements.</li> <li>Build our knowledge base -&nbsp;Spot content gaps and contribute to creating helpful articles and support materials that empower everyone.</li> <li>Troubleshoot with confidence - Expertly guide users through basic technical issues, providing clarity and professionalism every step of the way.</li> <li>Champion our brand - Communicate with heartfelt empathy and crystal-clear clarity, always reflecting TurboTenant’s authentic tone and values.</li> <li>Safeguard trust - Handle user data with the utmost care and uphold security best practices with unwavering diligence.</li> </ul> <h3>Your Superpowers</h3> To truly excel and dominate in this role, you'll bring these unique strengths: <ul> <li>Experience in customer support (bonus for SaaS, prop-tech, online customer support services, or retail sales experience)</li> <li>Stellar phone prowess - an active listener who communicates clearly and confidently</li> <li>Skilled at task-switching - moving between systems, conversations, and priorities without losing focus or dropping details</li> <li>A fast and accurate typing speed - you’ll be handling real-time chat and tickets where speed and quality matter</li> <li>Quick learner - you’re energized by new tools, changing processes, and expanding your knowledge without needing to be handheld</li> <li>A genuine passion for helping people and crafting seamless customer experiences. You care about our users, not just solving tickets. You know how to make someone’s day, even when things don’t go perfectly.</li> <li>Tech-savvy - fluent with tools like Google Workspace, Slack, Zoom, and Microsoft Office; bonus points for Intercom, Zendesk, AirCall, Stripe, and similar platforms</li> <li>Sharp attention to detail and strong organizational skills - you spot what others miss and keep your workflows clean</li> <li>Curiosity and initiative - you dig for answers, find root causes, and speak up when something doesn’t feel right. You’re ambitious and want to get better every week.</li> <li>A growth mindset - you seek feedback, crave learning, and take ownership of your personal and professional development</li> <li>Flexibility and reliability - you’re open to weekend shifts, jumping to take open shifts, and when things shift, you adjust without complaint.</li> <li>Ownership over your outcomes - you stay until the job is done, whether that means helping a teammate troubleshoot, closing out one last ticket, or handling a tough customer case with grace.</li> <li>Bonus -&nbsp;Experience in accounting, finance, or bookkeeping is a plus!</li> </ul> <h3>Your Launchpad for Growth</h3> TurboTenant’s Customer Experience team isn't just a role; it's your launchpad for becoming a future leader across our company.&nbsp;You'll gain deep product knowledge, sharpen your problem-solving skills, and get a front-row view into the business. Many of our strongest team members have moved into roles in product, sales, and marketing. If you’re looking to grow,&nbsp;Customer Experience is a powerful place to start. TurboTenant is proudly located in Fort Collins, Colorado, recognized as one of the best places to live in the U.S. This is a hybrid role, and you’ll be in the office 2-3 days per week to connect with your team and collaborate cross-functionally. #LI-Hybrid To be considered for this role, you must be available to work weekends and have flexibility for occasional schedule shifts based on team needs. </div> <div class="styles--21mG1" data-ui="job-benefits"> <h4>About Us:</h4> <div> At TurboTenant, we simplify the complex and intimidating process of managing your own rental property. And we do it through an elegant software platform for small, “do-it-yourself” landlords and their tenants. But don’t take our word for it.&nbsp;<a class="button--2de5X button--14TuV tertiary--1JsWJ external" href="https://www.reviews.io/company-reviews/store/turbotenant-com" target="_blank">Read reviews</a> from some of our 800,000+ landlords. Our Be Better Culture At TurboTenant, we live by the&nbsp;Be Better mantra. Our high-performance culture makes us relentless in our efforts to&nbsp;Be Better&nbsp;at serving our landlords and renters, and in unlocking the potential in one another. What does our Be Better culture mean to you? <ol> <li>You’ll be in an environment that pushes you to reach your potential.</li> <li>You’ll make a massive impact on our landlords, renters, company, and the proptech industry.</li> <li>You’ll be on the highest performing team of your career.</li> </ol> We're also proud to offer: <ul> <li>Competitive compensation package</li> <li>22 days of PTO during the first year increasing with tenure</li> <li class="public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR" data-block="true" data-editor="77dbs" data-offset-key="dilv2-0-0"> <div class="public-DraftStyleDefault-block public-DraftStyleDefault-ltr" data-offset-key="dilv2-0-0">Annual bonus based on company performance</div> </li> <li>Equity - an owner’s mindset is a big part of being a member of the TurboTeam</li> <li>Comprehensive medical, dental and vision plans - with multiple plans covered at 100%</li> <li>8 paid holidays per year + a paid day off for your birthday</li> <li>401k Matching</li> <li>Annual bike tune-up reimbursement</li> </ul> Compensation range for this position is $24/hr - $26/hr + equity. The actual compensation offered will be based on experience. </div> </div></div><div class="job__pay-ranges"><div class="pay-range">Salary Range$24 - $26 USD</div></div><div>Additional Information TurboTenant is proud to serve a diverse group of landlords and renters. We strive to reflect that diversity within our team. Employment at TurboTenant is based on merit, competence, performance, and business need. TurboTenant celebrates being an equal opportunity employer and never discriminates based on race, color, genetic information, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity, pregnancy or related condition (including breastfeeding), age, or any other basis protected by law. At this time, employer-based visa sponsorship is not available. All candidates must be eligible to work in the United States without sponsorship. Next Steps Ready to work on the highest performing team of your career at TurboTenant? Submit your resume, along with a cover letter, and we’ll be in touch soon.</div></div>

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zeta

Program Manager - Chronos

Lead Software Development Engineer Backend

Software Development Engineer I - Frontend

Software Development Engineer II

Sr. Program Manager

Software Development Engineer in Test II

Program Manager

Site Reliability Engineer I

Data Scientist II

In this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders to ensure program alignment, execution, and long-term success. This high-impact, client-facing role involves program planning, execution, risk management, and governance, ensuring on-time, on-quality, and on-budget delivery, contributing to the organization's growth in the rapidly evolving health-tech space.

Associate Product Manager II

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by <a href="https://en.wikipedia.org/wiki/BhavinTurakhia" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Bhavin Turakhia</a> and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally.Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. Zeta has raised $400 million at a $2 billion valuation from Softbank, UHG, Mastercard, and other investors.Learn more @ <a href="http://www.zeta.tech/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">www.zeta.tech</a>, <a href="https://careers.zeta.tech/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">careers.zeta.tech</a>, <a href="https://in.linkedin.com/company/zetasuite" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Linkedin</a>, <a href="https://twitter.com/zetasuite" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Twitter</a>About the RoleIn this role, you will be leading a complex client program focused on Health Savings Account (HSA) solutions, partnering with U.S.-based healthcare benefit administrators to drive the successful launch and adoption of our platform. As a Program Manager, you will be responsible for orchestrating cross-functional teams to deliver seamless, compliant, and scalable solutions. You will work closely with clients and internal stakeholders, including Product, Engineering, Compliance, Operations, and Data, to ensure program alignment, execution, and long-term success.This is a high-impact, client-facing role where you will play a central part in program planning, execution, risk management, and governance. Your role will be crucial in ensuring the on-time, on-quality, and on-budget execution of the program. By driving operational excellence and client satisfaction, you will directly contribute to the growth and strategic success of the organization in the rapidly evolving health-tech space.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Planning and Strategy - Collaborate with client counterparts to understand the overall scope of the program, timelines, bottlenecks, and other key factors, and develop a high-level strategy and plan to achieve the strategic objectives and business goals.</li><li class="leading-relaxed">Program execution and governance - Make significant contributions to the overall program execution. Ensure that all rituals are followed religiously, risks are identified well in advance and communicated, work on mitigation plans, and ensure that asynchronous updates are shared with relevant stakeholders without fail. Lead the daily and weekly cadences, as well as governance calls with senior client counterparts.</li><li class="leading-relaxed">Collaboration - Liaising with various product and release engineering teams at Zeta to assess the scope of changes a solution under consideration may require and determine a feasible, optimal release date that meets all business requirements.</li><li class="leading-relaxed">Platform understanding - Develop a deep understanding of the Tachyon platform and associated functional and technical concepts, including various types of product and policy configurations, platform capabilities around integration and extension mechanisms, data transmission, and data migration. Be hands-on and try out the various platform capabilities, including APIs, etc., to build a first-hand understanding and know-how of the platform.</li><li class="leading-relaxed">Stakeholder Management - Work closely with both external stakeholders (clients, vendors, etc.) and internal stakeholders (solution engineers, data engineers, product teams, etc.) to ensure smooth program execution. Also, work with the respective teams to handle any issues or escalations reported by the client or vendors.</li><li class="leading-relaxed">Resource Management -Identify and allocate resources, including budget, personnel, and equipment, to ensure effective utilization. Develop and manage the program budget, ensuring cost-effectiveness</li><li class="leading-relaxed">Change Management-Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.</li><li class="leading-relaxed">Training - Complete the courses that form part of the training curriculum to deepen your understanding of the Tachyon Platform and its various modules.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Skills</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Data-oriented</li><li class="leading-relaxed">Bias for action</li><li class="leading-relaxed">Exceptional program management skills</li><li class="leading-relaxed">Logically strong first principles thinker</li><li class="leading-relaxed">Excellent written/verbal communication and interpersonal skills, especially with external stakeholders</li><li class="leading-relaxed">Excellent interpersonal, organizational, leadership and mentoring ability</li><li class="leading-relaxed">Rigorous attention to detail</li><li class="leading-relaxed">Ability to thrive in ambiguous business environments and scale with limited resources</li><li class="leading-relaxed">Strong understanding of project management methodologies, processes, and tools.</li><li class="leading-relaxed">Ability to understand technical concepts on SaaS offerings via cloud (AWS), APIs, etc.</li><li class="leading-relaxed">Self-motivated with a drive to learn and adapt to new and ever-changing project demands</li><li class="leading-relaxed">Strong stakeholder relationship management skills – able to influence and manage the expectations of senior executives internally and externally.</li><li class="leading-relaxed">Hands-on, i.e. ‘roll-up-your sleeve’ attitude</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience & Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in Technology and Delivery roles,</li><li class="leading-relaxed">Must have been involved in managing and delivering large cross-functional programs from inception to launch</li><li class="leading-relaxed">Prior experience in a client-facing role with medium to large clients</li><li class="leading-relaxed">Experience with B2B enterprise, SaaS / Cloud-based products is a strong plus</li><li class="leading-relaxed">Enterprise SaaS company should have some or all of the following characteristics : Software Characteristics Must have APIs & Implementation must involve some degree of integration with other systems</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Equal Opportunity</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Zeta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds, cultures, and communities to apply and believe that a diverse workforce is key to our success</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.