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Turbulent

Senior Backend developer

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As a Senior Backend Developer at Turbulent, you will be involved in modernizing platforms written in PHP.  You will collaborate with the Product Owner to design new projects, implement effective architectures, and deliver high-quality backend solutions.  This role requires identifying and mitigating risks, providing accurate estimates, and thriving in a fast-paced environment. The role requires excellent stress management and client relationship skills. You will be working on projects related to Star Citizen and Squadron 42 games. The responsibilities also include managing build and deployment systems for assigned projects.

Tools Developer

<h1>Que ferez-vous ? </h1> 
 En tant que membre de l’équipe Ricardo de Turbulent, vous participerez à la modernisation de plateformes écrites en PHP. Vous contribuerez à l’adoption d’un plan d’architecture et à son développement, tout en soulevant les risques possibles de la solution proposée et en trouvant les mitigations nécessaires. Vous voulez repousser les limites de la technologie ainsi que devenir une ressource clé pour votre équipe. <ul><li>Collaborer de près avec le Product Owner pour l’élaboration de nouveaux projets avec le client </li><li>Mettre en place des architectures efficaces et des solutions robustes grâce à un processus itératif </li><li>Soulever et documenter les risques inhérents aux solutions proposées, trouver les mitigations nécessaires </li><li>Effectuer l’estimation complète du travail à accomplir au niveau du développement backend </li><li>Mettre en place des architectures efficaces et des solutions robustes grâce à un processus itératif </li><li>Livraison réussie de solutions backend dans le respect des normes élevées de qualité, de performance et de sécurité. </li><li>Excellente gestion du stress et sens de la relation client pour évoluer efficacement dans un environnement exigeant et dynamique. </li></ul> 
 Qu'attendons-nous de notre Développeur Back-end Senior ? <ul><li>10 ans+ d’expérience en développement web </li><li>Diplôme en programmation informatique ou tout autre domaine connexe </li><li>Bonne maîtrise du cycle de production de projets web et multimédia </li><li>Communiquer et collaborer étroitement avec des collègues de différentes expertises. Vulgariser des concepts complexes est naturel pour vous. </li><li>Compétences avancées en programmation dans des langages backend tels que PHP, Node.js, TypeScript. </li><li>Excellente expérience en conception et implémentations API Rest </li><li>Connaissance approfondie des bases de données relationnelles et non relationnelles, ainsi que des outils de gestion de bases de données (MySQL, Redis). </li><li>Expérience avec les services Cloud (AWS ou autre) </li><li>Bonne expérience de travail avec Docker </li><li>Solide expérience dans la conception, le développement et la maintenance de systèmes backend robustes et évolutifs à volume élevé. </li><li>Prise en charge les systèmes de compilation et de déploiement applicatif des projets qui vous sont assignés. </li><li>Expérience avec des plateformes web telles que Symfony, Laravel ou autres frameworks similaires </li><li>Familiarité avec les engins d’indexation tels que Solr et ElasticSearch </li><li>Bonne connaissance de la méthodologie Agile – un atout </li><li>Maîtrise complète du français et bonne connaissance de l'anglais</li></ul> 
 
 <h2>À propos de Turbulent, une entreprise de Cloud Imperium </h2> 
 CIG Turbulent est à la pointe du développement de jeux, créant des fonctionnalités de jeu, des environnements, des personnages et des technologies pour l'univers de Star Citizen. Située à Montréal, notre équipe talentueuse est dédiée à la création d'expériences immersives et innovantes qui captivent les joueur·se·s du monde entier. 
 Depuis sa création en 2002, Turbulent est un leader dans le développement de plateformes technologiques innovantes à travers divers secteurs, y compris le divertissement, les médias et l'éducation. En 2012, nous avons commencé notre collaboration avec Cloud Imperium Games (CIG) pour développer la plateforme web de Star Citizen. Ce partenariat a évolué et, en 2020, nous avons fondé un studio de développement de jeux qui travaille avec les équipes de développement nord-américaines de Star Citizen. Notre studio à part entière couvre la technologie en ligne, l'art, les environnements, l'interface utilisateur et la création de personnages. Le 13 juillet 2023, après plus d'une décennie de collaboration réussie, nous avons fièrement annoncé notre fusion avec Cloud Imperium Games. 
 Cloud Imperium Games est reconnu pour créer des jeux vidéo révolutionnaires qui repoussent les limites du possible. Nos projets phares incluent Star Citizen, une simulation spatiale multijoueur record, et Squadron 42, une aventure épique en solo se déroulant dans le même univers. 
 Pour plus d'informations sur la vie chez Cloud Imperium Games, cliquez ici <a href="https://www.youtube.com/watch?v=R5MWtkEVWCU" target="_blank" rel="noreferrer noopener" data-faitracker-click-bind="true">🎮</a> 
 <h2>Turbulent s'engage à employer une main-d'œuvre diversifiée. Les candidats qualifiés seront considérés sans égard à la race, la couleur, la religion, le sexe, l'origine nationale, l'âge, l'orientation sexuelle, l'identité de genre, l'expression de genre ou le handicap. </h2> 
 ------ 
 <h1>What will you do? </h1> 
 As a member of Turbulent’s Core team Ricardo, you will take part in modernizing platforms written in PHP. You will contribute to the adoption and development of an architectural plan, while identifying potential risks in the proposed solution and finding appropriate mitigations. You’re driven to push technological boundaries and become a key asset to your team. <ul><li>Work closely with the Product Owner to design new projects with the client </li><li>Implement effective architectures and robust solutions through an iterative process </li><li>Identify and document risks inherent to proposed solutions, and determine appropriate mitigations </li><li>Provide accurate estimates for backend development tasks </li><li>Successfully deliver backend solutions that meet high standards of quality, performance, and security </li><li>Demonstrate strong stress management and client relationship skills to thrive in a demanding and fast-paced environment </li></ul> 
 
 <h1>What do we expect from our Senior Backend developer ? </h1> <ul><li>10+ years of experience in web development </li><li>Degree in Computer Programming or any related field </li><li>Strong understanding of the web and multimedia project lifecycle </li><li>Able to communicate and collaborate closely with colleagues from various disciplines — explaining complex concepts comes naturally to you </li><li>Advanced programming skills in backend languages such as PHP, Node.js, and TypeScript </li><li>Extensive experience in designing and implementing REST APIs </li><li>In-depth knowledge of both relational and non-relational databases, as well as database management tools (MySQL, Redis) </li><li>Experience with Cloud services (AWS or others) </li><li>Solid experience working with Docker </li><li>Proven track record in designing, developing, and maintaining robust and scalable high-volume backend systems </li><li>Ability to manage build and deployment systems for assigned projects </li><li>Experience with web frameworks such as Symfony, Laravel, or similar </li><li>Familiarity with indexing engines like Solr and Elasticsearch </li><li>Good knowledge of Agile methodology – an asset </li><li>Fluent in French and good command of English</li></ul> 
 <h2> </h2><h2>About Turbulent, a Cloud Imperium Company </h2> 
 CIG Turbulent is at the cutting edge of game development, creating game features, environments, characters, and technology for the Star Citizen universe. Located in Montreal, our talented team is dedicated to crafting immersive and innovative experiences that captivate players around the globe. 
 Since its inception in 2002, Turbulent has been a leader in developing innovative technological platforms across diverse sectors, including entertainment, media, and education. In 2012, we began our collaboration with Cloud Imperium Games (CIG) to develop the web platform for Star Citizen. This partnership evolved, and in 2020, we founded a game development studio that powers the North American development teams of Star Citizen. Our full-fledged studio reaches across online technology, art, environments, UI, and character creation. On July 13, 2023, after more than a decade of successful collaboration, we proudly announced our merger with Cloud Imperium Games. 
 Cloud Imperium Games is renowned for creating cutting-edge video games that push the boundaries of what is possible. Our flagship projects include Star Citizen, a record-breaking multiplayer online space simulation, and Squadron 42, an epic single-player adventure set in the same expansive universe. 
 
 For more information about life at Cloud Imperium Games, check this out <a href="https://www.youtube.com/watch?v=R5MWtkEVWCU" target="_blank" rel="noreferrer noopener" data-faitracker-click-bind="true">🎮</a> 
 
 <h2>Turbulent is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability. </h2>

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The Chargeback Specialist will handle disputes and chargebacks, act as an interface between the PhonePe Customer Support team, internal technical teams, and external businesses/services. They are responsible for resolving both technical and non-technical issues raised by customers on the PhonePe platform. This involves analyzing disputes, developing and monitoring solutions, providing feedback, maintaining records of problem analysis, and troubleshooting customer payment issues. They are expected to provide timely and accurate resolution to customer issues, address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment.

PhonePe was founded in December 2015 and has emerged as India’s largest payments app, enabling digital inclusion for consumers and merchants alike.

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<div>About PhonePe Group:&nbsp; PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and Lending) as well as adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store which is India's first localized App Store. The PhonePe Group is a portfolio of businesses aligned with the company's vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we take extra care to make sure you give your best at work, Everyday! And creating the right &nbsp;environment for you is just one of the things we do. We empower people and trust them to do the right &nbsp;thing. Here, you own your work from start to finish, right from day one. Being enthusiastic about tech is a &nbsp;big part of being at PhonePe. If you like building technology that impacts millions, ideating with some of &nbsp;the best minds in the country and executing on your dreams with purpose and speed, join us! <iframe src="https://www.linkedin.com/embed/feed/update/urn:li:ugcPost:6602432465934082048?compact=1" width="380" height="214"></iframe></div><div>JOB DESCRIPTION &nbsp; <table> <tbody> <tr> <td> Job Objective:&nbsp; We are looking for someone who can handle disputes/chargebacks, handle stakeholders,&nbsp; be the interface&nbsp; for PhonePe Customer Support team, internal technical team and external business / services. Responsible for providing timely and accurate resolution to both technical &amp; non technical issues raised by customers on the PhonePe platform. A Recon Specialist&nbsp; is expected to address chronic system issues, provide process improvements, develop internal documentation and contribute to a team environment, all while adhering to service level agreements. </td> </tr> <tr> <td> Role Expectations:&nbsp; &nbsp; <ul> <li>Analysis of disputes/chargebacks with end to end closure post discussion with relevant stakeholders.</li> <li>Developing, owning and monitoring solutions for production and non-production environments and applications.</li> <li>Flexible to take up extra Initiative or additional work as per the organizational requirement&nbsp;</li> <li>Provide feedback from customer users to the team.</li> <li>Maintain on-going record of problem analysis and resolution activity in an on-call tracking system Desired Skills &amp; Education.</li> <li>Diagnosing, troubleshooting and fixing issues related to Customer payments.</li> </ul> </td> </tr> <tr> <td> Experience, Skills, Qualifications: <ul> <li>2-3 years of experience in dispute management and in NPCI products.</li> <li>Proven success in a fast paced production support environment.&nbsp;</li> <li>Good in problem solving and analytical skills.&nbsp;</li> <li>Demonstrated ability to communicate effectively in writing, ideally with a successful track&nbsp;</li> <li>Record of responding to/resolving customer issues through written communication Excellent written and oral communications skills&nbsp;</li> <li>Prior experience in e-commerce or payments / web services domain as a Technical support executive • Ability to effectively work with cross functional teams.</li> <li>&nbsp;Possess ability to understand business problems and provide solutions/information related to the business requirements.&nbsp;</li> </ul> </td> </tr> </tbody> </table> &nbsp;</div><div>PhonePe Full Time Employee Benefits (Not applicable for Intern or Contract Roles) <ul> <li style="text-align: left;">Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance</li> <li style="text-align: left;">Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System</li> <li style="text-align: left;">Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program</li> <li style="text-align: left;">Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy</li> <li style="text-align: left;">Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment&nbsp;</li> <li style="text-align: left;">Other Benefits - Higher Education Assistance, Car Lease, Salary Advance Policy</li> </ul> Working at PhonePe is a rewarding experience! Great people, a work environment that thrives on creativity, the opportunity to take on roles beyond a defined job description are just some of the reasons you should work with us. Read more about PhonePe <a href="https://blog.phonepe.com/tagged/people" target="_blank">on our blog</a>. <a href="https://www.phonepe.com/careers/" target="_blank">Life at PhonePe</a> <a href="https://www.phonepe.com/press/" target="_blank">PhonePe in the news</a></div></div><div class="divider" role="separator"></div>

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