Customer Care Advisor

External Sales Advisor

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Technical Account Manager EMEA

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Product Specialist

Testing lead

As a Customer Care Advisor, you are the first line of support to deal with all customer's questions or requests in a speedy and qualitative manner. Your responsibilities include being the primary contact for customer inquiries, observing challenges, collaborating with internal departments for customer satisfaction, reporting bottlenecks, and accurately administrating client information.

Migration Lead

<p class="my-4 text-gray-700 leading-relaxed">As a Customer Care Advisor, you are the first line of support to deal with all customer's questions or requests in a speedy and qualitative manner.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your responsibilities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You are the primary contact for customers for all current affairs: offers, back orders, questions about invoices, complaints.</li><li class="leading-relaxed">You observe customer challenges and are solution driven.</li><li class="leading-relaxed">You collaborate and communicate constructively with all departments within TVH and stimulate colleagues from other departments to work together on a high customer satisfaction.</li><li class="leading-relaxed">You signal and report about bottlenecks within the assigned processes.</li><li class="leading-relaxed">You register and administrate client information, documentation, complaints and signals in the relevant systems in order to have an accurate and complete insight in status of clients.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How to succeed / your profile:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You have about 2-3 years experience in a customer oriented job.</li><li class="leading-relaxed">You have strong customer oriented thinking and acting skills.</li><li class="leading-relaxed">You are solution driven and persistant.</li><li class="leading-relaxed">You have good organizational skills and you are able to set priorities.</li><li class="leading-relaxed">You are a team player.</li><li class="leading-relaxed">You are fluent in English</li></ul>

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The Senior Accountant, Controller at G&B Digital Management oversees all accounting functions, supervising outsourced teams, and developing effective policies. This role involves strategic analysis, financial forecasting, budgeting, and reporting, partnering with leadership to identify revenue opportunities. Key responsibilities include maintaining the General Ledger, managing month-end closures, troubleshooting accounting issues, and ensuring accurate contract revenue tracking. The position requires 4-7 years of experience in accounting or finance.

<p>FableVision Studios creates animation, games, websites, apps, videos, and more to help move the world to a better place. Our signature blend of positive messaging, storytelling, and interactive technologies is sought after by a host of best-in-class organizations, including leading publishers, broadcasters, educational and nonprofit organizations, museums, hospitals and health care organizations, such as PBS Kids, Smithsonian Institution, Sesame Workshop, Boys &amp; Girls Clubs of America, Mattel, the Jim Henson Company, and National Geographic Society.</p><p>Founded in 1996, the company has earned a reputation for its creative design and development of digital media that engages and inspires. The FableVision team has a deep understanding of the ways that people of all ages approach, comprehend, and apply knowledge, and build media to support their learning.</p>

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<p class="my-4 text-gray-700 leading-relaxed">G&B Digital Management isn’t just participating in the Creator Economy; we are one of the pioneering forces that has shaped this $250B industry for over a decade. G&B represents over 120 top-tier Creators with a combined reach of over 120 million, moving beyond traditional talent management to co-develop original IP and world-class storytelling. With over $100M in contract revenue made for their Creators, and a premier client roster featuring Amazon, Chanel, Disney, and Target, G&B bridges the gap between digitally native audiences and global icons.</p><p class="my-4 text-gray-700 leading-relaxed">Whether we are scaling careers through our Talent Management division, driving cultural relevance in our Creator’s Studio, or setting the industry standard for education via the College of Influence, G&B is where the "human touch" meets high-growth innovation to ensure digital careers are built to endure.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">THE ROLE:</h2><p class="my-4 text-gray-700 leading-relaxed">The Senior Accountant, Controller oversees all accounting functions and operations. Responsible for supervising the daily activity and reviewing the work product of the company's outsourced accounting and FP&A teams and for developing, implementing, and monitoring effective policies and procedures to ensure high quality and efficient accounting and reporting.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ESSENTIAL DUTIES AND RESPONSIBILITIES:</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Business & Strategic Analysis</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor new business developments across the Group (Talent Management, Education and Studio Services) and build and update financial models to assess and analyze them.</li><li class="leading-relaxed">Develop ad-hoc projections for portfolios and other business components to inform decision making and business planning.</li><li class="leading-relaxed">Partner with c-suite, talent and teams to identify new revenue opportunities.</li><li class="leading-relaxed">Act as a financial thought leader to the CEO.</li><li class="leading-relaxed">Review employee performance based on revenue metrics to help guide division directors in their management.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Forecasting, Budgeting, & Reporting</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Assist with the monthly, quarterly and annual financial reporting process. Identify trends and variance to budgeted performance.</li><li class="leading-relaxed">Assist in developing the company's annual budget at a company, department, and strategic initiative/project level.</li><li class="leading-relaxed">Assess the accuracy and efficacy of existing financial models.</li><li class="leading-relaxed">Work with the outside CPA firm in creating annual financial reports and tax returns.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Business Support</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Develop and prepare monthly / quarterly and annual presentations.</li><li class="leading-relaxed">Attend and actively participate in meetings, confidently and professionally provide insight and clarification into data presented.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Financial Operations</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Maintain the General Ledger and manage month-end and year-end closure. Strive for a reduced number of days to complete, improve precision, transparency, and controls.</li><li class="leading-relaxed">Works with respective teams on forecasting processes and analyses.</li><li class="leading-relaxed">Troubleshoot any and all accounting issues, and make corrections.</li><li class="leading-relaxed">Establish relations with banks and other financial institutions.</li><li class="leading-relaxed">Prepare reports required by regulatory agencies and correspond accordingly.</li><li class="leading-relaxed">Manage contract revenue database, ensuring that contract terms are accurately incorporated into models and that revenues are closely recorded, tracked, and reconciled.</li><li class="leading-relaxed">Participate in the Year End Financial Statements, including preparation and review of schedules.</li><li class="leading-relaxed">Control expenses to ensure adherence to budget.</li><li class="leading-relaxed">Review all new/amended contract agreements and update models accordingly.</li><li class="leading-relaxed">Assist in the implementation and management of financial planning software and other tools and resources, as required.</li><li class="leading-relaxed">Work on ad hoc financial projects.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ACCOUNTABILITY:</h2><p class="my-4 text-gray-700 leading-relaxed">Duties are both in a supervisory and controlling position. In this position, accountability is in checking for errors from self and others involved in the accounting processes. Making corrections when necessary. Constant cross & check.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">EDUCATION, CERTIFICATION AND/OR EXPERIENCE:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">4-7 years of experience working in an Accounting and/or finance role. Industry experience is preferred, but not required. CPA license is a plus but not a requirement. Bachelor's degree (B.A.) in Finance, Accounting or related field.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">LANGUAGE SKILLS & ABILITIES:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Capacity to work across departments and interact with employees who range from the junior to executive level via written and spoken methods. Ability to read, analyze, and interpret general business practices. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">MATHEMATICAL SKILLS:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to calculate figures and amounts to ensure financial books are accurate. Excellent analytical skills with the ability to go deep into the details, then compile key information for business stakeholders. Identify financial variances or unusual trends which will then require further investigation. Ability to take financial trends and create models.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">REASONING ABILITY:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">COMPUTER SKILLS:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Accounting software</li><li class="leading-relaxed">Proficient knowledge of CRM reporting in Hubspot (or similar)</li><li class="leading-relaxed">Payroll Systems, specifically QBO and ADP</li><li class="leading-relaxed">Advanced knowledge of Google Workspace Tools, including Gemini</li><li class="leading-relaxed">Zoom, Slack, etc.</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.

Customer Care Advisor

External Sales Advisor

Order Filler-2

Technical Account Manager EMEA

Order Filler

Order Filler

Order Filler

Product Specialist

Testing lead

Job Details