We are Universal Music Group, the world’s leading music company. We are the home for music’s greatest artists, innovators and entrepreneurs.

Universal Music Group

Supervisor, Executive Support Technician

Director, Business & Legal Affairs (Litigation)

Lead Analyst, Fraud Prevention

Associate Manager, Audio & Visual Assets (Project Manager) - Bilingual (English/Spanish)

Administrative Assistant, Paralegal (Litigation)

Coordinator, A&R

Manager, Global Viral Marketing

Senior Manager, Label Accounting

Analyst

The objective of this role is to provide day-to-day management of the Executive Support team, offering professional and timely support for a wide range of Technology, software, and conference systems. It requires excellent technical and interpersonal skills, a commitment to service, passion for work, integrity, and courage. The role demands empathy, the ability to simplify technical information, a sense of urgency, and a strong desire to provide outstanding service to the company’s most senior leaders, where trust, empathy, and discretion are key.

Coordinator, Creative Licensing Assets

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How You'll LEAD:</h2><p class="my-4 text-gray-700 leading-relaxed">The objective of this role in addition to providing technical support is to provide day-to-day management of the Executive Support team providing professional and timely support for a wide range of Technology, software, and conference systems. The role requires excellent technical and interpersonal skills as well as a commitment to supporting our team values: Being of service to our clients; having a passion for our work; exemplifying integrity in all that we do and acting with courage by doing the right thing for our clients and business.</p><p class="my-4 text-gray-700 leading-relaxed">The role requires interpersonal skills to complement the technical knowledge and skills required. It requires someone who can empathize with executives, EAs and simplify technical information and instructions, a sense of urgency and a strong desire to provide outstanding service. An elevated Level of Technical expertise is required for the role; this should be demonstratable by certification or equivalent experience in a similar environment.</p><p class="my-4 text-gray-700 leading-relaxed">The service provided is high visibility with the company’s most senior leaders. Trust, empathy and discretion are key.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">How You'll CREATE:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide leadership, direction, and oversight to the executive support technicians.</li><li class="leading-relaxed">Work closely with the Manager and Director of Tech Support to set department objectives, track progress, and ensure alignment with organizational goals.</li><li class="leading-relaxed">Coordinate and manage the daily operational activities of the tech support team, ensuring efficient workflow and prioritization.</li><li class="leading-relaxed">Troubleshoot complex technical issues related to workspace technologies including hardware and software problems.</li><li class="leading-relaxed">Oversee the setup, provisioning, and support of Mac and PC hardware for the company’s most senior leaders.</li><li class="leading-relaxed">Educating leaders on how to use UMG’s approved collaboration and communication tolls.</li><li class="leading-relaxed">Ensure user access and permissions are enabled and appropriate for the executive team.</li><li class="leading-relaxed">Support the investor relations earnings and investor calls, including traveling to other locations.</li><li class="leading-relaxed">Monitor team performance metrics, prepare performance evaluations, and identify opportunities for team development and training.</li><li class="leading-relaxed">Maintain clear documentation of support processes, issues, and resolutions.</li><li class="leading-relaxed">Ensure adherence to established IT policies and procedures.</li><li class="leading-relaxed">Continuously evaluate and implement process improvements to increase efficiency and customer satisfaction.</li><li class="leading-relaxed">Be the first line triage for 24X7 support escalations related to executives.</li><li class="leading-relaxed">Manage the corporate technology and support at approved executives’ homes.</li><li class="leading-relaxed">Coordinate with Global Technology and UMG’s physical security to assist in the design and support of security systems.</li><li class="leading-relaxed">Enable UMG’s executive physical security team with all needed corporate tooling including: mobile phones, laptops, and approved software.</li><li class="leading-relaxed">Assisting with building out online profiles for contractors supporting executive protection within our internal security system</li><li class="leading-relaxed">Supporting the executive protection team with hardware, software and upgrades to our mobile command posts</li><li class="leading-relaxed">Build strong business, cross functional relationships</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Bring your VIBE:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Primary contact responsible for the support of senior executives and VIP clients</li><li class="leading-relaxed">Develop meaningful, trust based relationships with executives and their support staff to proactively address their needs and provide reliable, high quality IT support.</li><li class="leading-relaxed">Able to provide remote support for executives travelling and be flexible with support hours</li><li class="leading-relaxed">Strong interpersonal skills and the ability to work effectively across all levels of an organization and handle each request with discretion, tact, diplomacy, and patience</li><li class="leading-relaxed">Technical knowledge of (Information Technology Services Management tools (e.g., ticketing systems, reporting & survey management).</li><li class="leading-relaxed">Analytical / technical problem solving and troubleshooting skills across a wide range of technologies</li><li class="leading-relaxed">Strong knowledge of Apple, Windows, O365 products, build and config via SCCM/Intune/JAMF</li><li class="leading-relaxed">Proven troubleshooting skills ranging across multiple disciplines, software, and hardware, etc</li><li class="leading-relaxed">Understanding of networking and network troubleshooting</li><li class="leading-relaxed">Familiarity with AV and video conferencing standards, practices, and technology</li><li class="leading-relaxed">Good knowledge of ServiceNow functionality</li><li class="leading-relaxed">Work continuously on a task until completion (or escalating to another group where appropriate)</li><li class="leading-relaxed">Manage multiple high priority issues with senior leadership within the company.</li><li class="leading-relaxed">Represent Global Technology with professionalism and always demonstrating Global Technologies values</li><li class="leading-relaxed">Strong oral and written communication skills</li><li class="leading-relaxed">Ability to travel to other locations, including executive homes</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Perks Playlist:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be part of an entrepreneurial, global organization that values authenticity, drive, creativity, relationships, and a competitive spirit</li><li class="leading-relaxed">Comprehensive medical, dental, vision, and FSA options, as well as:</li><li class="leading-relaxed">100% coverage for out-patient mental health services</li><li class="leading-relaxed">Wellbeing reimbursements for fitness classes, spa treatments, meal services, travel, and so much more (up to $720/year)</li><li class="leading-relaxed">A lifetime fertility support allowance of $30,000 to plan participants</li><li class="leading-relaxed">Student Loan Repayment Assistance and Tuition Reimbursement</li><li class="leading-relaxed">100% immediately vested 401(k) match on the first 5% of your contribution on eligible compensation</li><li class="leading-relaxed">Variety of ways to prioritize much-needed time away from work including:</li><li class="leading-relaxed">Flexible Paid Time Off (PTO) for exempt employees</li><li class="leading-relaxed">3-weeks PTO for non-exempt employees</li><li class="leading-relaxed">2-weeks paid Winter Break</li><li class="leading-relaxed">10 Company Holidays (including Juneteenth and Wellbeing Day)</li><li class="leading-relaxed">Summer Fridays (between Memorial Day and Labor Day)</li><li class="leading-relaxed">Generous paid parental leave for every type of parent</li></ul>

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Plaid builds innovative consumer products and developer APIs for financial interaction. The Developer Efficiency team maintains foundational tools and infrastructure to boost engineering velocity, eliminate friction, and ensure system reliability. As a Python Infrastructure engineer, you will improve Python development tools and workflows, simplifying, standardizing, and scaling how Python code is authored, built, tested, and released to empower engineers to ship faster with confidence.

Experienced Software Engineer - Credit

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Product Marketing Manager - Europe

Account Executive - Named: FinTech

Global Compensation Leader

<p class="my-4 text-gray-700 leading-relaxed">We build simple yet innovative consumer products and developer APIs that shape how everybody interacts with money and the financial system.</p><p class="my-4 text-gray-700 leading-relaxed">We build and maintain the foundational tools and infrastructure that power Plaid’s engineering velocity. Our mission is to eliminate developer friction, ensure system reliability, and empower product and ML engineers to ship faster with confidence.</p><p class="my-4 text-gray-700 leading-relaxed">As a Python Infrastructure engineer on the Developer Efficiency team, you will drive critical improvements to the tools and workflows that power Plaid’s Python development ecosystem. You will lead initiatives to simplify, standardize, and scale how Python code is authored, built, tested, and released.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Improve Plaid’s Python monorepo by contributing to workflows and best practices that boost developer velocity and code quality.</li><li class="leading-relaxed">Build and maintain developer tools that standardize how Python code is authored, tested, and released.</li><li class="leading-relaxed">Improve and operate a fast and reliable CI pipeline that scales with the monorepo.</li><li class="leading-relaxed">Create zero-setup, on-demand development environments to accelerate onboarding and streamline engineers’ day-to-day workflows.</li><li class="leading-relaxed">Work with product, infrastructure, and ML engineers to identify friction points and deliver pragmatic, reusable improvements to the developer experience.</li><li class="leading-relaxed">Collaborate with the broader Platform team to deliver secure, maintainable, and intuitive infrastructure that supports Plaid’s growth.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years in platform or infrastructure engineering focused on Python</li><li class="leading-relaxed">Hands-on experience maintaining Python at scale, especially in multi-tenant monorepos.</li><li class="leading-relaxed">Strong understanding of Python packaging, dependency management, and best practices for shared library development.</li><li class="leading-relaxed">Experience designing developer tooling and standardised developer workflows.</li><li class="leading-relaxed">Strong cross-functional communication skills.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to Haves:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Familiarity with Go and infrastructure tooling (Docker, Terraform, AWS).</li><li class="leading-relaxed">Contributions to the Python open-source ecosystem (PyPA, packaging, PEPs, etc.).</li><li class="leading-relaxed">Familiarity with ML/AI development workflows and the tooling that supports them.</li><li class="leading-relaxed">Experience with monorepo management tools such as Bazel or Pants.</li></ul><p class="my-4 text-gray-700 leading-relaxed">The target base salary for this position ranges from $180,000/year to $270,000/year in Zone 1. The target base salary will vary based on the job's location.</p><p class="my-4 text-gray-700 leading-relaxed">Our geographic zones are as follows:</p><p class="my-4 text-gray-700 leading-relaxed">Zone 1 - New York City and San Francisco Bay Area</p><p class="my-4 text-gray-700 leading-relaxed">Zone 2 - Los Angeles, Seattle, Washington D.C.</p><p class="my-4 text-gray-700 leading-relaxed">Zone 3 - Austin, Boston, Denver, Houston, Portland, Sacramento, San Diego</p><p class="my-4 text-gray-700 leading-relaxed">Zone 4 - Raleigh-Durham and all other US cities</p><p class="my-4 text-gray-700 leading-relaxed">Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Plaid provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay is based on factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience and skillset, and location. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.</p>

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