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Insider is a leading AI-native Customer Experience and Marketing Platform that helps global brands enhance customer experiences. They are a unicorn company backed by prominent investors and trusted by over 1,200 global brands. Testinium, their partner in software quality and testing, is a major player in Europe and MENA, offering a comprehensive test automation platform. The role is for a Software QA Tester within the "Optimus team," responsible for providing technical support and ensuring platform smooth operation. The tester will conduct manual testing, report results, prepare documentation, and ensure proper technical integration management for customization and support requests from partners.

Senior Account Director

<div><b style="font-size: 15px;">Before we talk about the role and what we are looking for, let us tell you who we are.</b></div><div><br></div><div><b style="font-size: 15px;">About Insider</b></div><div><span style="font-size: 15px;">Insider is a B2B SaaS company that helps global brands grow by creating better customer experiences — at scale.</span></div><div><br></div><div><b style="font-size: 15px;">What makes us different?</b></div><div><span style="font-size: 15px;">We are the world’s&nbsp;</span><b style="font-size: 15px;">#1 AI-native Customer Experience and Marketing Platform</b><span style="font-size: 15px;">. Our platform helps marketers build personalized journeys, grow their business, and work more efficiently — all in one tool.</span></div><div><span style="font-size: 15px;">We recently raised&nbsp;</span><b style="font-size: 15px;">$500M in Series E funding</b><span style="font-size: 15px;">, led by General Atlantic. Before that, we became a&nbsp;</span><b style="font-size: 15px;">unicorn</b><span style="font-size: 15px;">&nbsp;(a startup valued over $1 billion), and one of the few&nbsp;</span><b style="font-size: 15px;">woman-led B2B SaaS unicorns</b><span style="font-size: 15px;">&nbsp;in the world. Today, we are backed by investors like&nbsp;</span><b style="font-size: 15px;">Sequoia Capital</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">QIA</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">Riverwood</b><span style="font-size: 15px;">, and&nbsp;</span><b style="font-size: 15px;">Endeavor Catalyst</b><span style="font-size: 15px;">. Over&nbsp;</span><b style="font-size: 15px;">1,200 global brands</b><span style="font-size: 15px;">&nbsp;trust us — including&nbsp;</span><b style="font-size: 15px;">Samsung</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">Coca-Cola</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">IKEA</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">Nike</b><span style="font-size: 15px;">, and&nbsp;</span><b style="font-size: 15px;">Virgin</b><span style="font-size: 15px;">, as well as fast-growing startups. We’ve been recognized as a&nbsp;</span><b style="font-size: 15px;">Leader</b><span style="font-size: 15px;">&nbsp;by Forrester and IDC and listed among&nbsp;</span><b style="font-size: 15px;">G2’s Top 1% software companies in the world</b><span style="font-size: 15px;">, ranking #1 in many categories like Customer Data Platforms, Personalization Engines, and Mobile Marketing. </span></div><div><br></div><div><b style="font-size: 15px;">But our story is not just about numbers! </b><span style="font-size: 15px;">We are also proud of the&nbsp;</span><b style="font-size: 15px;">global community</b><span style="font-size: 15px;">&nbsp;we have built. With programs like&nbsp;</span><b style="font-size: 15px;">SheCodes</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">SheLeads</b><span style="font-size: 15px;">, and&nbsp;</span><b style="font-size: 15px;">SheMarkables</b><span style="font-size: 15px;">, we support education, sustainability, and inclusion across&nbsp;</span><b style="font-size: 15px;">27+ countries</b><span style="font-size: 15px;">. At Insider, we move fast, solve real problems, and build with purpose.</span></div><div><br></div><div><b style="font-size: 15px;">About Testinium Tech Hub:</b></div><div><span style="font-size: 16px;">T</span><span style="font-size: 15px;">estinium is our trusted partner in&nbsp;</span><b style="font-size: 15px;">software quality and testing</b><span style="font-size: 15px;">. They offer an open-source-based, enterprise-ready platform for test automation on&nbsp;</span><b style="font-size: 15px;">web, mobile, and desktop</b><span style="font-size: 15px;">. Their headquarters is in&nbsp;</span><b style="font-size: 15px;">Istanbul</b><span style="font-size: 15px;">, with offices in&nbsp;</span><b style="font-size: 15px;">Amsterdam, London, and Berlin</b><span style="font-size: 15px;">. Testinium is now the&nbsp;</span><b style="font-size: 15px;">largest software testing company in Europe and the MENA region</b><span style="font-size: 15px;">, with&nbsp;</span><b style="font-size: 15px;">950+ employees</b><span style="font-size: 15px;">&nbsp;and&nbsp;</span><b style="font-size: 15px;">350+ projects</b><span style="font-size: 15px;">. They work with many respected companies in&nbsp;</span><b style="font-size: 15px;">finance</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">telecom</b><span style="font-size: 15px;">, and&nbsp;</span><b style="font-size: 15px;">e-commerce, </b><span style="font-size: 15px;">like&nbsp;</span><b style="font-size: 15px;">ING</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">Allianz</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">PepsiCo</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">Turkcell</b><span style="font-size: 15px;">,&nbsp;</span><b style="font-size: 15px;">N11</b><span style="font-size: 15px;">, and&nbsp;</span><b style="font-size: 15px;">Udemy</b><a rel="noopener noreferrer" class="postings-link" style="font-size: 15px;" href="http://udemy.what/">.</a></div><div><br></div><div><b style="font-size: 15px;">What team will you join?</b></div><div><span style="font-size: 15px;">You’ll join our&nbsp;</span><b style="font-size: 15px;">Optimus team</b><span style="font-size: 15px;">&nbsp;as a&nbsp;</span><b style="font-size: 15px;">Software QA Tester</b><span style="font-size: 15px;">. Optimus (Partner Support Development Team) provides technical support behind the scenes. We solve problems, keep our platform running smoothly, and make sure our partners have the best experience. We work fast, solve complex issues, and focus on both product and partner success. In SaaS, partner support means high-quality service — and that’s what&nbsp;</span><b style="font-size: 15px;">Optimus delivers</b><span style="font-size: 15px;">.</span></div><div><br></div><div><b style="font-size: 15px;">A Software Quality Assurance Tester in Insider Testinium Tech Hub day in and day out:</b></div><ul><li>Provides testing for customization and support requests from partners</li><li>Works with developers and QA Engineers to improve test processes</li><li>Establishes necessary communication with business development, design, and technical teams</li><li>Contributes to the effectiveness and efficiency of the team</li><li>Carries out manual testing processes of products/services</li><li>Reports and visualizes test results</li><li>Prepares the necessary documentation and test scripts</li><li>Ensures that technical integrations are properly managed</li></ul><div><br></div><div><b style="font-size: 15px;">We want you to join Insider Testinium Tech Hub if you:</b></div><ul><li>have excellent communication skills,</li><li>are dying to find problems and solve them,</li><li>have a keen eye for detail and are able to summarize the error stages properly,</li><li>have general knowledge about web technologies,</li><li>preferably have used Jira or other task management tools before </li><li>have experience in testing,</li><li>Fluency in&nbsp;<b>Turkish</b>&nbsp;and&nbsp;<b>English</b></li></ul><div><br></div><div><b style="font-size: 15px;">While exporting technology to the world, here are some perks for you:</b></div><ul><li>“Tech Talks” with famous and ground breaking people from the software world, “Dev Talks” where our Software Developers talk about their career steps, and many events where groundbreaking ideas are discussed,</li><li>Hackathons that push the boundaries, programming challenges, and coding competitions,</li><li>free access to exclusive services such as Laracasts, Egghead, LinkedIn Learning, Blinkist, Masterclass, and Spotify</li><li><b>Inclusive Private Health Insurance</b></li><li>Smart Work Model side benefits to support <b>food and bill expenses </b>on a monthly basis</li><li>the infamous Team Activities that are bursting with fun,</li><li>No Dress code! </li></ul><div><br></div><div>We excitedly await your application to become a member of Insider Testinium Tech Hub!</div><div><br></div>

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