USE Insider

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Solutions Architect - India

Sales Development Representative (Taiwan Base)

People & Culture / Recruitment Booster (Fresh Graduate)

Insider is a B2B SaaS company providing an AI-native platform for Customer Experience and Marketing. They recently secured $500M Series E funding, achieving unicorn status. As a Solutions Architect, you will ensure successful technical onboarding, integration, and expansion of the platform for strategic clients. This involves acting as a technical advisor, accelerating implementation, resolving complex issues, and collaborating with internal teams to design scalable solutions. Your goal is to remove technical blockers and drive seamless platform adoption.

Customer Project Manager

Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About us</h2>We are a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing—offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we’ve unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L’Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, CNN, and the list goes on.Having unlocked unicorn status, the company was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). The company was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2’s 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2’s Spring’24 reports. The company is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.When our team founded the company, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.As a Solutions Architect, you will play a critical role in ensuring the successful technical onboarding, integration, and expansion of our platform across strategic client accounts. You will act as a trusted technical advisor and solution partner, working hand-in-hand with our partners to accelerate implementation, resolve complex issues, and ensure long-term value from the platform.You will collaborate with internal technical teams, product managers, and customer stakeholders to design scalable and efficient solutions tailored to the client’s business and technical requirements. Your goal is to remove technical blockers, optimize architecture, and drive seamless platform adoption.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Role Expectations:</h2>You are expected to bring a strong technical background, based on hands-on experience.You should be able to read and interpret API documentation, work with front-end technologies (HTML, CSS, JavaScript), and understand data flow and system architecture.You must be comfortable managing multiple technical onboarding projects in parallel and driving results across diverse stakeholders.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own the technical relationship with assigned accounts from onboarding through adoption and expansion.</li><li class="leading-relaxed">Proactively engage with client-side technical stakeholders to understand their infrastructure, digital transformation goals, and success metrics.</li><li class="leading-relaxed">Lead technical workshops and deep-dive architecture sessions to align solutions with client business objectives.</li><li class="leading-relaxed">Run pilots and proof-of-concept (PoC) initiatives to demonstrate business value and drive successful production rollouts.</li><li class="leading-relaxed">Troubleshoot and resolve technical issues during implementation and ongoing use, in close collaboration with internal engineering and product teams.</li><li class="leading-relaxed">Escalate and manage technical blockers efficiently, facilitating solutions by leveraging cross-functional expertise.</li><li class="leading-relaxed">Advocate for customer needs and business use cases within the product team.</li><li class="leading-relaxed">Share best practices to guide long-term customer strategy and help them maximize the impact of solutions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What we expect from you?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience in complex technical solution design, system architecture, or implementation of SaaS platforms.</li><li class="leading-relaxed">Proven ability to build trusted relationships with senior IT leaders and influence technical decision-making in large or strategic client accounts.</li><li class="leading-relaxed">Strong project and stakeholder management skills, including experience with pilots, proof of concepts, and scalable deployments.</li><li class="leading-relaxed">Technical knowledge with cloud infrastructure, hybrid systems, and system integration best practices.</li><li class="leading-relaxed">Knowledge of one or more of the following technologies: JavaScript, HTML, CSS, REST APIs, XML, database technologies.</li><li class="leading-relaxed">Experience with marketing technologies, SaaS platforms, mobile applications, or API integrations is strongly preferred.</li><li class="leading-relaxed">Familiarity with webhooks, CDPs, or personalization engines is a plus.</li><li class="leading-relaxed">Excellent communication skills, both written and verbal, with the ability to translate complex technical ideas into actionable business solutions.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">While we are conquering the world, we are offering you;</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">a chance to work in an international, diverse, and inclusive environment,</li><li class="leading-relaxed">“Tech Talks” with famous and groundbreaking people from the software world,</li><li class="leading-relaxed">to be part of an industry that’s shaping the future of customer experiences. Don't believe us? Just ask Google,</li><li class="leading-relaxed">access and opportunity to gain a limitless network all over the globe</li><li class="leading-relaxed">access to many hard and soft skills pieces of training to help you improve and challenge yourself,</li><li class="leading-relaxed">access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.</li><li class="leading-relaxed">space to share your skills through training sessions and workshops if you wish. Sharing is caring!</li><li class="leading-relaxed">fun with the occasional team activities!</li><li class="leading-relaxed">No Dress Code!</li></ul>We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! 📋 &nbsp;- This assessment gives us an idea of your problem solving skills using DSA - Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Programming Patterns! 📋- This assessment gives us an idea of your code architecture skills - Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your OOPs skills! 📋- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills - Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

Let's assess your Unity Skills 📋 - This assessment gives us an idea of your Unity fundamentals - Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc. - 9 questions: 9 Multiple Choice - Minimum score needed to qualify: 80% - Average time to complete: 5 to 10 minutes

Double Eleven

Programmer (C++ / Proprietary Engine)

Programmer

Senior Graphics Programmer

Figma

Data Engineer Intern (2026)

Product Research Intern (2026)

Manager, Solutions Consulting (Berlin, Germany)

GameChanger

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Senior UX/UI Designer

As a Programmer (C++ / Proprietary Engine) at Double Eleven, you will collaborate with experienced programmers, designers, and artists to deliver high-quality game features and systems. Working in C++, you'll implement mechanics, integrate assets, and develop tools, bringing creative concepts to life. Your role involves fixing bugs, optimising performance, and ensuring project stability and polish, shaping the player experience from concept to release. The company is a global gaming company known for titles like Minecraft Dungeons and Rust Console Edition, and values work-life balance, offering flexible hours and avoiding crunch.

Lead Programmer

Lead Artist

Description-----------We’re looking for a programmer to join our award winning team, home to the beautiful North Yorkshire coastline and countryside. As a programmer, you’ll collaborate with experienced programmers, designers, and artists to deliver high-quality game features and systems. You will work in C++ to implement mechanics, integrate assets, and develop tools that bring creative concepts to life. Your contributions will include fixing bugs, optimising performance, and ensuring the stability and polish of our projects, helping to shape the player experience from concept to final release.As a global gaming company, we've enabled millions to conquer Minecraft Dungeons, battle in Rust Console Edition and create new adventures in Fallout 76.Recently, we collaborated with Rockstar Games to bring Red Dead Redemption to the Nintendo Switch and PlayStation 4 as well as partnered with Obsidian Entertainment on Grounded: Fully Yoked Edition for Nintendo Switch and PlayStation 4 and 5.Double Eleven is a place where our people come first. Our 400-person team proudly represents over 30 nationalities.We strive to avoid crunch, we offer flexible working hours to allow you to truly enjoy work/life balance whilst making great games and any overtime is always planned, optional and paid.We can support UK relocation and have both a dedicated People and Operation teams on standby to assist you.Interested? We kindly ask all applicants to submit a portfolio to support their application. We’re afraid applications without an accompanying portfolio will not be considered and on this occasion, we’re unable to sponsor a visa for this role.What you’ll be doing<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design, develop, write, test and implement systems and game code</li><li class="leading-relaxed">Test and refine game-play features and systems throughout development</li><li class="leading-relaxed">Estimate tasks and deliver high quality code to that schedule</li><li class="leading-relaxed">Perform code reviews with the development team to ensure code quality</li><li class="leading-relaxed">Help develop technical design specifications</li><li class="leading-relaxed">Work with designers, artists and publishing as required to create the highest possible quality titles</li></ul>What we’re looking for<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Applicants should have relevant experience in the video games industry</li><li class="leading-relaxed">Extensive experience with C++</li><li class="leading-relaxed">Experience working on consoles</li><li class="leading-relaxed">Self-motivated with a positive mental attitude</li><li class="leading-relaxed">Excellent verbal and written communication skills</li><li class="leading-relaxed">Ability to manage time and workload effectively</li><li class="leading-relaxed">Writes clear, debuggable, maintainable and performance-targeted code</li><li class="leading-relaxed">Able to break down and structure tasks to meet deadlines efficiently</li><li class="leading-relaxed">Fluent in English, both verbal and written</li><li class="leading-relaxed">Experience in profiling, optimisation, multi-threading or networking would be considered a bonus</li></ul>Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">All relevant qualifications considered</li></ul>What to expectWorking life at Double Eleven<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Start your day any time between 8:00am and 10:00am</li><li class="leading-relaxed">35 working hours per week with a 1 hour lunch break (with the opportunity to flex down to 30 minutes or up to 2 hours)</li><li class="leading-relaxed">Opportunity to apply for hybrid working (up to 2 days working from home per week)</li><li class="leading-relaxed">28 days annual leave (20 days annual leave + 8 days bank holiday)</li><li class="leading-relaxed">1 day leave for your birthday and 1 day leave if you’re moving house</li><li class="leading-relaxed">Up to 10 days discretionary annual leave during our end of year break</li><li class="leading-relaxed">Potential for annual performance bonus</li><li class="leading-relaxed">5 additional days annual leave for 5 years service and a further 5 days annual leave for your 10 years service milestone</li><li class="leading-relaxed">A brand new, state-of-the-art studio facilities that includes a market hall serving nutritious, subsidised meals, round-the-clock gym access, an auditorium and more</li><li class="leading-relaxed">Free breakfast options, juice, hot drinks and fruit</li><li class="leading-relaxed">Employee referral bonus (up to £2000!)</li><li class="leading-relaxed">Cycle to Work scheme</li><li class="leading-relaxed">Free game codes, game swag and merchandise</li><li class="leading-relaxed">Family-friendly leave available</li><li class="leading-relaxed">Christmas Saving Scheme</li><li class="leading-relaxed">Free parking</li><li class="leading-relaxed">Best-in-class tools and workflows so you can focus on creativity</li></ul>Professional development and wellbeing<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Vitality Private Healthcare, discounts and rewards for you, your spouse and children (upon the successful completion of your 6 month probationary period)</li><li class="leading-relaxed">Access to mental health and wellbeing support via Plumm (includes 4 free video therapy sessions per month for both the employee and up to 3 family members aged 18+), unlimited text therapy, courses, meditations</li><li class="leading-relaxed">A personalised development plan with dedicated support tailored to your growth and goals</li><li class="leading-relaxed">Access to an accredited Academy providing professional qualifications (and access to 500 UK discounts and offers via TOTUM when registered as a student)</li><li class="leading-relaxed">A dedicated Workplace Experience team responsible for work environments, workplace and quality of employee life services to help foster collaboration, creativity and innovation</li><li class="leading-relaxed">In-studio wellbeing programmes and People team support</li></ul>Team life<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Free activities via our Bus Tours programme (where on occasion, partners and children are welcome to join you)</li><li class="leading-relaxed">Many team events to celebrate team and game milestones</li><li class="leading-relaxed">Sponsored team activities including football, basketball, book club, movie club and more</li><li class="leading-relaxed">Opportunity to contribute to our internal Employee Diversity and Equality Network</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.