<h4 class="ql-align-center">Veeam’s got your workloads covered&nbsp;— cloud, on‑prem, remote sites, and&nbsp;everything else in&nbsp;between. Our&nbsp;Zero Trust principles are baked into every backup, ensuring your data is protected and&nbsp;ready for&nbsp;recovery. Wherever your data lives, Veeam works with&nbsp;that, too.</h4>

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The Renewals Sales, Customer Success Representative for the Velocity segment is responsible for managing territory renewal and expansion goals, with a focus on exceeding quotas. Key responsibilities include ensuring timely renewals, customer retention, and satisfaction, while removing obstacles and proactively managing expiring agreements. The role requires responding to inquiries related to quotes, pricing, and up-selling, as well as cold-calling lapsed customers for reactivation. Collaboration with sales and other teams is essential to drive customer retention and prepare proposals. The role also involves maintaining accurate records in Salesforce, handling inbound renewal inquiries, and pursuing opportunities for maintenance reinstatement. Additional duties include meeting KPIs, SLAs, and maintaining high customer satisfaction.

Campaign Manager

The #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Summary:</h2>Renewals Sales, Customer Success Representative for Velocity segment is responsible for managing territory renewal and expansion goals, with a focus on exceeding quotas. Key responsibilities include ensuring timely renewals, customer retention, and satisfaction, while removing obstacles and proactively managing expiring agreements. The role requires responding to inquiries related to quotes, pricing, and up-selling, as well as cold-calling lapsed customers for reactivation. Collaboration with sales and other teams is essential to drive customer retention and prepare proposals. The role also involves maintaining accurate records in Salesforce, handling inbound renewal inquiries, and pursuing opportunities for maintenance reinstatement. Additional duties include meeting KPIs, SLAs, and maintaining high customer satisfaction.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities:</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Responsible for overachieving Quota tied to territory Renewal and Expansion goals</li><li class="leading-relaxed">Effectively manages renewal and ensures growth of all contracts in assigned territory</li><li class="leading-relaxed">Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction</li><li class="leading-relaxed">Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements</li><li class="leading-relaxed">Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements</li><li class="leading-relaxed">Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts</li><li class="leading-relaxed">Cold call customers with lapsed support, with the goal to reactivate support.</li><li class="leading-relaxed">Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's</li><li class="leading-relaxed">Positively interacts and collaborates with customers, Veeam partners, and Veeam associates</li><li class="leading-relaxed">Identifies and pursues maintenance reinstatement opportunities</li><li class="leading-relaxed">Assists in negotiation of maintenance agreements</li><li class="leading-relaxed">Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)</li><li class="leading-relaxed">Overachieves target quota</li><li class="leading-relaxed">Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base</li><li class="leading-relaxed">Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses</li><li class="leading-relaxed">Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)</li><li class="leading-relaxed">Impeccable Salesforce hygiene</li><li class="leading-relaxed">Manages inbound Renewal inquiries though different Renewals portals</li><li class="leading-relaxed">Prioritize workload in order to meet all KPIs, goals and objectives.</li><li class="leading-relaxed">Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings</li><li class="leading-relaxed">Other duties, as assigned</li></ul><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Requirements:</h4><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">2+ years of Sales experience is required (any industry/vertical)</li><li class="leading-relaxed">Renewals or Customer success experience is a plus</li><li class="leading-relaxed">Bachelor’s Degree required (a combination of education and experience will be considered)</li><li class="leading-relaxed">Superb customer service skills are required</li><li class="leading-relaxed">Excellent verbal and written communications skills</li><li class="leading-relaxed">Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas</li><li class="leading-relaxed">Ability to work in a semi-autonomous and fast-paced environment</li><li class="leading-relaxed">High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls</li><li class="leading-relaxed">Experience compiling, querying, analyzing and reporting data</li><li class="leading-relaxed">Proficiency with SalesForce.com is desirable</li><li class="leading-relaxed">Basic knowledge of virtualization industry and the ability to relay information to the partner community</li></ul>The salary range posted is On Target Earnings (OTE), which is inclusive of base and variable pay. When making an offer of employment, Veeam will take into consideration the candidate’s expectations, experience, education, scope of responsibility for the role, and the current market demands.

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Shape the future of mobility at Nissan as a Brand Architecture Specialist. This role focuses on architectural design, project management, and developing customer experience spaces. You will drive the evolution of Nissan and Infiniti's dealer network in Mexico, supporting the execution of construction and remodeling projects. Responsibilities include ensuring compliance with company standards, coordinating with internal teams and suppliers on design, construction, technical documentation, and monitoring progress to enhance the dealer network.

Nissan is more than a car company. We are an innovation company. We take the most innovative thinking in the industry and combine it with performance, value, efficiency, safety and style. The result: Cars that thrill you every time you get behind the wheel. With over 150 million vehicles produced globally, Nissan continues with the goal to enrich the lives of our employees and customers alike.

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Location: Mexico CityModality: Full-time Job | Hybrid SchemeEducation: Bachelor's degree in Architecture, Civil Engineering, or a related field.Shape the future of mobility at Nissan: launch your career, drive innovation.Are you passionate about architectural design, project management, and developing spaces that define the customer experience? At Nissan, we are looking for a Senior Retail Facilities Specialist to drive the evolution of our NISSAN and INFINITI dealer network in Mexico.You will be responsible for supporting the execution of store construction and remodeling projects, ensuring compliance with company standards. You will work closely with internal teams and suppliers to coordinate design, construction, technical documentation, and progress monitoring activities, contributing to the development of the dealer network.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">A day in the life of this role:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Supervise the development of architectural and engineering projects, ensuring technical and financial viability.</li><li class="leading-relaxed">Coordinate with key suppliers during design, construction, finishing, and equipment stages.</li><li class="leading-relaxed">Validate technical documentation and ensure compliance with regulations and brand standards.</li><li class="leading-relaxed">Perform installed capacity analysis and profitability projections by location.</li><li class="leading-relaxed">Support the planning and execution of inauguration and dealer opening events.</li><li class="leading-relaxed">Maintain updated project databases, plans, schedules, and budgets.</li><li class="leading-relaxed">Manage the area's budget, process payments, and optimize resource utilization.</li><li class="leading-relaxed">Propose improvements to facility development processes and generate executive reports.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who we are looking for:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Architecture, Civil Engineering, or a related field.</li><li class="leading-relaxed">Minimum 3 years of experience in commercial architecture, construction, or retail project management.</li><li class="leading-relaxed">Coordination of simultaneous projects and construction site monitoring.</li><li class="leading-relaxed">Upper Intermediate English level.</li><li class="leading-relaxed">Computer skills: Proficiency in tools like AutoCAD and Office (especially Excel).</li><li class="leading-relaxed">Desirable proficiency in SketchUp, Power BI (desirable), and Photoshop.</li><li class="leading-relaxed">Availability to travel: 20%</li></ul>What to expect at Nissan:Professional growth and continuous learning opportunities: Benefit from diverse career paths, interdepartmental movements, and innovative learning platforms. Enhance your skills through seminars and leadership training, all while playing a vital role in shaping the future of mobility. From day one, you will have the support to face challenges and contribute to impactful solutions across our organization.Compensation: Nissan offers a comprehensive benefits package to support the well-being and success of our employees, with offerings that may vary by location and role.Nissan (NMEX,NEdM, NRFS, NRFM and ANZEN) hires based on fulfilling the job profile in the vacancy, without distinction or discrimination based on gender, gender identity and/or expression, sexual orientation, race, color, language, religion, political or any other opinion, national or social origin, economic position, birth or any other condition.By applying for the advertised position, candidates acknowledge that Nissan Mexicana and its subsidiaries reserve the right to conduct a public conduct search due to the sensitive nature of the assets and information involved in the position. This includes, among others, proprietary information, financial data, and other assets that require protection. Nissan Mexicana and its subsidiaries guarantee confidentiality and compliance with all legal requirements related to the use of such information. By applying for this position, you are consenting to this check.NISSAN FOR ALLPeople are our most valuable resource, and diversity and inclusion are essential to maximize the potential of each team member. Our Corporate Diversity Initiative ensures that our work environment responds to the unique needs of our collaborators and clients. We are committed to creating a culture where all people feel included, respected, valued, and heard.At Nissan, we value inclusion in all areas of our business and strive to reflect the diversity of our customer base and the communities we serve. Join our commitment to diversity and inclusion.

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