Vendavo

Support Engineer

Senior Sales Development Representative (Remote)

Manager - Cloud Operations (SRE)

Lead Database Administrator

Senior DevOps Engineer

Financial Operations Lead - Cloud (AWS & Azure)

Senior Software Engineer - Java Fullstack

Senior Software Quality Engineer (C# .NET)

Senior Software Engineer - .NET Fullstack Backend

Vendavo is seeking a Support Engineer responsible for maintaining, troubleshooting, and supporting products, bridging technical support, business understanding, and customer service. This role is part of Vendavo's Global Support organization, providing L2/L3 technical support to enterprise customers. It's a highly technical position focused on deep investigation and root cause analysis, ideal for engineers or analysts seeking a customer-facing technical role.

Vendavo is seeking for a Support Engineer role who will be responsible for maintaining,troubleshooting and supporting the products. The role bridges technical Support, business understanding and Customer service.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Opportunity</h3>The Support Engineer will be part of Vendavo's Global Support organization, providing L2/L3 technical support to enterprise customers. This is a highly technical role focused on deep investigation and root cause analysis - not scripted troubleshooting. It's a great fit for engineers or analysts looking to step into a customer-facing technical position.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">THE SKILL SET</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proficiency in SQL is essential - you must be able to independently write and execute queries for troubleshooting and data analysis.</li><li class="leading-relaxed">Strong analytical and debugging skills, comfortable reading application logs and stack traces to identify root causes.</li><li class="leading-relaxed">Excellent written and spoken English - you will engage directly with enterprise customers and be expected to communicate complex technical findings clearly and professionally.</li><li class="leading-relaxed">End-to-end ownership of customer cases, from intake through resolution - reliable, accountable, and able to work independently.</li><li class="leading-relaxed">Ability to replicate reported issues and document bugs or enhancement requests accurately for engineering teams.</li><li class="leading-relaxed">Experience with JIRA or Salesforce is a plus, but can be learned on the job.</li><li class="leading-relaxed">Flexibility to work EMEA hours as part of a global support team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">THE BENEFITS</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Professional growth and Development opportunities.</li><li class="leading-relaxed">Working within a team of friendly, skilled people where help is always within reach</li><li class="leading-relaxed">Flexible working hours</li><li class="leading-relaxed">4 recharge days, where the entire company goes on a brief pause in all geographies for 1 day each quarter. This day can be spent in whatever way helps you recharge, to regain energy, and dive back into the next workday</li><li class="leading-relaxed">High-end laptop (Dell or Mac)</li><li class="leading-relaxed">Competitive pay and bonus</li><li class="leading-relaxed">18 vacation days in a year in addition to 15 days Sick Leave/ Casual leave per calendar year.</li><li class="leading-relaxed">16 hours of paid volunteer time off per year</li><li class="leading-relaxed">Wedding gift and newborn gift allowance for employees.</li><li class="leading-relaxed">26 weeks of paid maternity leave and one week of paid paternity leave.</li><li class="leading-relaxed">12 wellness leaves for women employees</li><li class="leading-relaxed">Health Insurance of up to 7 lacs for self, spouse, 4 dependent children, and parents. 100% of the premium is paid by Vendavo and it covers the employee, spouse, children, and their parents.</li><li class="leading-relaxed">Group Term Insurance coverage up to three times of their Annual CTC . Dependents are not covered.</li><li class="leading-relaxed">Group Personal Accident coverage up to three times of Annual CTC. Dependents are not covered.</li><li class="leading-relaxed">Provident fund contributions</li></ul>THE VENDAVO STORYVendavo partners with the world’s leading companies to accelerate growth and profitability, advance innovation, and build more prosperous communities. Our powerful, cloud-based, AI-powered pricing, selling, and prescribing solutions empower global manufacturers and distributors to manage, optimize, and digitize their end-to-end commercial processes. But we offer so much more than software. Our proven, repeatable process, and passionate, experienced people accelerate value and drive profitable, unrivaled business outcomes for our customers. We are passionate about helping our customers deliver the right products, at the right prices, at the right time, for the right people.OUR SAAS PRODUCTSOur B2B pricing and selling solutions include Vendavo Intelligent CPQ, Margin Bridge Analyzer, Profit Analyzer, Business Risk and Sales Alerts, Vendavo Sales Optimizer, Deal Price Optimizer, Vendavo Pricepoint, and Rebate & Channel Manager. You can learn more about our products <a href="https://www.vendavo.com/our-products/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.OUR FUNDINGWe are backed by two of the top high-tech private equity firms in the world, have excellent financial health, and boast the top SaaS retention in our space.OUR CULTURE & YOUWe collaborate with our customers unlike any others in our industry. Anchored in our values (Move with Integrity, Be Clear, Win as One, Solve for the Customer, Build What’s Next), we are growing, constantly innovating, and consistently driving sustainable outcomes for our clients and partners.Unlocking opportunities for our customers would not be possible without our employees. When you are part of Vendavo, you’re part of a company that’s committed to your growth and invested in your career. Diversity, inclusion, and celebration of community are at our core, and we come together to learn from each other and honor our commitments.EMEA and California residents applying for positions at Vendavo can see our privacy policy <a href="https://www.vendavo.com/privacy-policy/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.OUR TEAM IS GROWING. YOU WILL TOO.

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Mercor is seeking experienced Software Engineers for high-impact research collaborations with leading AI labs. This role involves evaluating and comparing the performance of AI-powered CLI coding agents on real-world infrastructure debugging tasks. It's a unique opportunity to apply systems engineering expertise to produce rigorous comparative analyses that directly inform product decisions at frontier AI companies, shaping the next generation of AI systems.

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Mercor is hiring experienced Software Engineers to support high-impact research collaborations with leading AI labs. Freelancers will evaluate and compare the performance of AI-powered CLI coding agents on real-world infrastructure debugging tasks.This is a unique opportunity to apply your systems engineering expertise toward producing rigorous comparative analyses that directly inform product decisions at frontier AI companies.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Project</h3>You'll solve TerminalBench tasks: real-world broken infrastructure scenarios running inside Docker containers. You'll use AI CLI agents to help you. Each task presents a failing system (databases, networking, security, pipelines) that you must diagnose and fix by writing a bash script, guided by AI agents in turn.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Solve the same infrastructure debugging task with CLI-based AI coding agent</li><li class="leading-relaxed">Diagnose broken systems inside Docker containers (databases, TLS, pipelines, replication, access control)</li><li class="leading-relaxed">Write bash scripts that fix the root cause and survive service restarts</li><li class="leading-relaxed">Compare agents' approaches and rank their performance after each task</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Ideal Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience in software engineering, with hands-on debugging of systems and infrastructure</li><li class="leading-relaxed">Strong bash/shell scripting proficiency: you'll be writing non-trivial fix scripts from scratch</li><li class="leading-relaxed">Docker and containerization experience: every task runs inside a Docker container you'll need to explore via `docker exec`</li><li class="leading-relaxed">Infrastructure and systems debugging skills: experience with PostgreSQL, MySQL, Redis, nginx, TLS, systemd, log analysis, or similar</li><li class="leading-relaxed">Familiarity with version control workflows (Git, PRs, issue tracking)</li><li class="leading-relaxed">Experience with AI coding tools (Copilot, Cursor, Claude, or similar) is a plus: you need to effectively prompt and evaluate AI output, not just code yourself</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Project Timeline</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Start Date: Immediate</li><li class="leading-relaxed">Duration: 1-2 weeks</li><li class="leading-relaxed">Commitment: Part-time (15-25 hours/week, with flexibility up to 40 hours/week)</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Application & Onboarding Process</h3>1. Upload your resume2. AI interview: A short, 15-minute conversational session to understand your background, experience, and interest in the role3. Follow-up communication within a few days with next steps and onboarding detailsApply today and leverage your systems engineering expertise to help evaluate the next generation of AI coding agents!This is a pay-per-task opportunity for writers. Eligible promotion to reviewers on a need basis.We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Contract and Payment Terms</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You will be engaged as an independent contractor.</li><li class="leading-relaxed">This is a fully remote role that can be completed on your own schedule.</li><li class="leading-relaxed">Projects can be extended, shortened, or concluded early depending on needs and performance.</li><li class="leading-relaxed">Your work at Mercor will not involve access to confidential or proprietary information from any employer, client, or institution.</li><li class="leading-relaxed">Payments are weekly on Stripe or Wise based on services rendered.</li><li class="leading-relaxed">Please note: We are unable to support H1-B or STEM OPT candidates at this time.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Mercor</h3>Mercor partners with leading AI labs and enterprises to train frontier models using human expertise. You will work on projects that focus on training and enhancing AI systems. You will be paid competitively, collaborate with leading researchers, and help shape the next generation of AI systems in your area of expertise.

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