version 1

Head of Internal Communications

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The Head of Internal Communications will lead Version 1's global internal communications strategy, translating complex business strategies into clear, compelling narratives to inspire and align employees. This pivotal role involves defining communication architecture, championing change, elevating employee voices, and fostering engagement. The successful candidate will drive strategic initiatives, manage stakeholder relationships, and continuously improve communication channels, leveraging new technologies like AI to ensure colleagues understand the company's purpose, vision, and their role in collective success.

<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Head of Internal Communications</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Full-time</li><li class="leading-relaxed">Department: Corporate</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Company Description</h3><p class="my-4 text-gray-700 leading-relaxed">Version 1 has celebrated over 29 years in Technology Services and continues to be trusted by global brands to deliver solutions that drive customer success. Our expertise enables our customers to navigate the rapidly changing Digital-First world we live in. We foster strong partnerships with leading technology giants including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.</p><p class="my-4 text-gray-700 leading-relaxed">We’re an award-winning employer reflecting how our employees are at the very heart of Version 1 and what we do:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">UK & Ireland's premier AWS, Microsoft & Oracle partner</li><li class="leading-relaxed">3300+ strong, €350/£300m revenue business</li><li class="leading-relaxed">10+ years as a Great Place to Work in Ireland & UK</li><li class="leading-relaxed">Best Workplace for Women in the UK & Ireland by GPTW</li><li class="leading-relaxed">Best Workplace for Wellbeing in the UK by GPTW</li></ul><p class="my-4 text-gray-700 leading-relaxed">We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Role Overview</strong></p><p class="my-4 text-gray-700 leading-relaxed">The Head of Internal Communications will lead our global internal communications strategy. This is a pivotal role for an experienced and visionary leader who can translate complex business strategies into clear, compelling narratives that inspire and align our people across the organisation.</p><p class="my-4 text-gray-700 leading-relaxed">This role is the architect of how we communicate at Version 1, ensuring every colleague understands our purpose, vision, strategic priorities and their role in our collective success. Above all, it is part of a passionate group of people with strong ambitions to make the biggest possible impact on the engagement and performance of our people.</p><p class="my-4 text-gray-700 leading-relaxed">Sitting at the intersection of strategy, great storytelling and culture, the right candidate will champion change initiatives, elevate employee voices and create communication that will foster engagement, shared purpose and perfectly articulates the employee “reason to believe.”</p><p class="my-4 text-gray-700 leading-relaxed"><strong>Key Responsibilities</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Define and drive the strategy and implementation of a comprehensive internal communication programme that supports the organisation’s strategic priorities and embeds the employee value proposition</li><li class="leading-relaxed">Through exceptional stakeholder management, ensure all internal communication meets the needs of each area of the business and that the executive leadership team is fully supported with targeted communication around strategic initiatives</li><li class="leading-relaxed">Lead the communication strategy for organisational change initiatives, helping colleagues to understand the why and thrive through change, with considered and empathetic approaches</li><li class="leading-relaxed">Build and deliver the right plan for communication touchpoints, including town halls, leadership updates and stand-out moments in the corporate calendar, aligned to the wider external communications strategy</li><li class="leading-relaxed">Develop and nurture strong collaborative relationships with key stakeholders including senior leaders, the people team, corporate communications, marketing and other critical business partners</li><li class="leading-relaxed">Continuously assess, evolve and improve our internal communications channels, simplifying the route to critical business information and combatting information overload</li><li class="leading-relaxed">Be a champion for the adoption of new tools and technologies, leveraging AI into ways of working and stay and ensure we stay current with industry best practices and trends related to communications, bringing fresh perspectives into the function</li><li class="leading-relaxed">Establish metrics and measurement frameworks to assess the progress and impact of the communications strategy on key commercial metrics and refine approaches to ensure continued success</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Essential Experience and Leadership Qualities</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A brilliant and passionate professional with proven experience in designing business and people-focused internal communication strategies that can show measurable outcomes that drive results</li><li class="leading-relaxed">A pure internal communications background that demonstrates how exceptional thinking and creative writing skills have driven the highest standards of communication and genuinely made a difference to business outcomes and engagement across an organisation</li><li class="leading-relaxed">Strong experience operating at a senior stakeholder level that highlights a strategic mindset and gravitas to inspire, lead with new ways of doing things and be comfortable challenging ideas for the greater good</li><li class="leading-relaxed">The ability to manage multiple initiatives simultaneously and good analytical skills to measure and evaluate the impact of communication programmes</li><li class="leading-relaxed">A real team player who is willing to get stuck in and work together to make a meaningful and immediate impact</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Qualifications and Background</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">10+ years of experience in internal communications, with significant experience focused on large, complex organisations</li><li class="leading-relaxed">Demonstrated ability to move beyond execution to serve as a genuine strategic partner, capable of building, owning and delivering complex communications plans that deliver measurable business value</li><li class="leading-relaxed">Experience defining, tracking and reporting on communications metrics and cultural indicators to measure success and drive accountability</li><li class="leading-relaxed">Proven ability to work independently, manage multiple priorities and thrive in an intense, creative and fast-paced work environment</li><li class="leading-relaxed">A bachelor’s degree in communications, journalism, marketing or a related field and IoIC accreditation or membership a plus</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3><p class="my-4 text-gray-700 leading-relaxed"><strong>Why Version 1?</strong></p><p class="my-4 text-gray-700 leading-relaxed">At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability.</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits.</li><li class="leading-relaxed">Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme.</li><li class="leading-relaxed">Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance.</li><li class="leading-relaxed">Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme.</li><li class="leading-relaxed">Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies.</li><li class="leading-relaxed">Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat.</li></ul><p class="my-4 text-gray-700 leading-relaxed">#LI-SS1</p>

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Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Smarsh is seeking a highly professional Accounts Payable Lead who will be a hands-on individual contributor responsible for executing day-to-day accounts payable operations in a high-volume environment. The role focuses on invoice processing, payment run preparation, exception resolution and operational accuracy with an interest in using automation and AI-assisted tools to improve efficiency and reduce manual effort. This hybrid role in Portland, OR, offers an opportunity to advance Accounts Payable and leadership experience with a fast-growing technology company.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who are we?</h3><p class="my-4 text-gray-700 leading-relaxed">Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.</p><p class="my-4 text-gray-700 leading-relaxed">Smarsh is seeking a highly professional Accounts Payable Lead who will be a hands-on individual contributor responsible for executing day-to-day accounts payable operations in a high-volume environment. The role focuses on invoice processing, payment run preparation, exception resolution and operational accuracy with an interest in using automation and AI-assisted tools to improve efficiency and reduce manual effort. This is a great opportunity to advance your Accounts Payable and leadership experience with a fast-growing technology company in the heart of downtown Portland, OR. This role will be hybrid, with the expectation that you work from the Portland office three days a week.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">How will you contribute?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Lead daily Accounts Payable operations, ensuring timely and accurate processing of invoices and payments</li><li class="leading-relaxed">Oversee coding of invoices to appropriate accounts and vendor records, maintaining compliance with organizational standards</li><li class="leading-relaxed">Coordinate and prepare weekly payment runs in accordance with established schedules</li><li class="leading-relaxed">Resolve vendor inquiries related to invoice status, discrepancies, and payment timing</li><li class="leading-relaxed">Maintain accurate vendor records, payment terms and AP documentation</li><li class="leading-relaxed">Perform quality checks to ensure accuracy and compliance prior to payment</li><li class="leading-relaxed">Support month-end close activities, including accruals and account reconciliations</li><li class="leading-relaxed">Assist with mentoring, training, and reviewing the work of AP analysts to maintain high performance standards</li><li class="leading-relaxed">Identify and address issues within the Accounts Payable process to mitigate risks</li><li class="leading-relaxed">Use automation and AI-assisted tools to develop and implement process improvements for enhancing efficiency and accuracy in the Accounts Payable lifecycle</li><li class="leading-relaxed">Participate in testing and adoption of invoice capture, OCR, and automated matching solutions</li><li class="leading-relaxed">Maintain and update standard operating procedures as processes evolve</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What will you bring?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor or Associates degree</li><li class="leading-relaxed">4+ years of hands-on Accounts Payable experience in a high-volume environment</li><li class="leading-relaxed">Strong knowledge of invoice processing, payment run preparation, and AP controls</li><li class="leading-relaxed">Experience working in ERP systems (NetSuite experience a plus) and AP automation workflows</li><li class="leading-relaxed">Detail-oriented with strong organizational and problem-solving skills</li></ul><p class="my-4 text-gray-700 leading-relaxed"><strong>Preferred</strong></p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with automated or AI-enabled invoice processing tools</li><li class="leading-relaxed">Interest in operational efficiency, process improvement, and automation</li><li class="leading-relaxed">Experience supporting system enhancements or workflow improvements</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What do we offer?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">We value our people and offer a competitive salary along with company bonus</li><li class="leading-relaxed">Peer 2 Peer recognition platform</li><li class="leading-relaxed">Strong maternity and paternity scheme</li><li class="leading-relaxed">A workplace pension scheme</li><li class="leading-relaxed">Take what you need holiday package</li><li class="leading-relaxed">Private medical insurance</li><li class="leading-relaxed">Dental plan</li><li class="leading-relaxed">Group life assurance</li><li class="leading-relaxed">Group income protection</li><li class="leading-relaxed">Employee assistance programme</li><li class="leading-relaxed">A monthly wellness allowance</li><li class="leading-relaxed">Adoption assistance</li><li class="leading-relaxed">Stock options</li></ul><p class="my-4 text-gray-700 leading-relaxed">The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process.</p><p class="my-4 text-gray-700 leading-relaxed">The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training.</p><p class="my-4 text-gray-700 leading-relaxed">Local cost of living assessments are done for each new hire at the time of offer.</p><p class="my-4 text-gray-700 leading-relaxed">Don't meet every requirement? Apply anyway! We value diverse candidates and encourage applications, even if you don't perfectly match the job description. Studies have shown that some strong candidates may self-select out of the interview process prematurely, at Smarsh we encourage an inclusive, high-performing environment.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About our culture</h3><p class="my-4 text-gray-700 leading-relaxed">Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.</p>

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Head of Internal Communications

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Job Details