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Wargaming

Billing Support Specialist

2D/3D Generalist (World of Warships, PC)

BI Developer (Fixed-Term, Maternity Leave Cover)

Corporate Development Analyst

The Billing Support department helps users solve payment issues, including failures, erroneous entries, inability to make payments, refunds, and cancellations. The team also handles account security, preventing fraud, and recovering in-game property. Specialists provide support for Wargaming’s MMO titles and communicate with a multilingual audience on account management and payment topics.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Job Overview</strong></h3><p class="my-4 text-gray-700 leading-relaxed"><strong>The Billing Support department</strong> helps our users solve payment issues, including payment failures or erroneous payment entries, inability to make payments, refunds, cancellations, and many other financial cases.</p><p class="my-4 text-gray-700 leading-relaxed">In addition, the team is responsible for account security and safety - assisting users in protecting their accounts, preventing fraudulent activity, and recovering in-game property when needed.</p><p class="my-4 text-gray-700 leading-relaxed"><strong>We are considering only candidates who are already located in Serbia and have a valid residence permit; the company cannot support relocation for this role.</strong></p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Reports to</strong></h3><p class="my-4 text-gray-700 leading-relaxed">Team Lead, Billing Team</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>What will you do?</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Provide support for Wargaming’s MMO titles (including World of Tanks, World of Warplanes, World of Warships, World of Tanks Blitz, and others);</li><li class="leading-relaxed">Communicate with a multilingual audience on topics related to account management and payments.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>What are we looking for?</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Willingness to work rotating shifts (2/2): two weeks 07:00 - 19:00, followed by two weeks 19:00 - 07:00.</li><li class="leading-relaxed">Intermediate English or higher;</li><li class="leading-relaxed">Upper-intermediate Russian or higher;</li><li class="leading-relaxed">Advanced PC user;</li><li class="leading-relaxed">Experience with MS Office (Outlook, Excel, Word);</li><li class="leading-relaxed">Secondary or higher education.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>What additional skills will help you stand out?</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience working with customers or users;</li><li class="leading-relaxed">Familiarity with Wargaming products;</li><li class="leading-relaxed">Knowledge of Polish/German (as a plus, not mandatory);</li><li class="leading-relaxed">Gaming experience across different platforms (PC, Steam, mobile OS);</li><li class="leading-relaxed">Experience with Atlassian products (Jira, Confluence).</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Work mode</strong></h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Remote (from anywhere in Serbia).</li><li class="leading-relaxed">This role isn't eligible for relocation & immigration support.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800"><strong>Benefits</strong></h3><p class="my-4 text-gray-700 leading-relaxed">Benefits and perks are tailored to the local market and culture. Our benefits in Belgrade include:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Additional vacation days based on years of service at Wargaming: up to 5 days on top of the statutory minimum</li><li class="leading-relaxed">Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)</li><li class="leading-relaxed">Sick Leave Compensation, Maternity Leave Benefits</li><li class="leading-relaxed">Premium Private Health Insurance</li><li class="leading-relaxed">Career development and education opportunities within the company</li><li class="leading-relaxed">English clubs and platform for learning languages</li><li class="leading-relaxed">Mental well-being program (iFeel)</li><li class="leading-relaxed">Commuting allowance</li><li class="leading-relaxed">Company events</li><li class="leading-relaxed">FitPass membership</li><li class="leading-relaxed">Discounts for employees</li><li class="leading-relaxed">Personal Gaming Account</li><li class="leading-relaxed">Coffee, fruits, and snacks in the office</li><li class="leading-relaxed">On-site canteen with subsidized prices for food and drinks</li><li class="leading-relaxed">Seniority Awards</li><li class="leading-relaxed">Referral program - you can recommend the best talents to the Company and receive a reward</li></ul><p class="my-4 text-gray-700 leading-relaxed">##### Please submit your CV in English to ensure smooth processing and review.</p>

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As a Senior Software Engineer at DraftKings, you will be responsible for designing and developing high-scale backend systems and APIs that power real-time experiences for millions of customers. You will deliver production-ready code, drive new features, and own the full software development lifecycle in a fast-moving, 24/7 sports betting environment. This role involves prioritizing agility and scalability, resolving production issues, and collaborating cross-functionally to align technical execution with product goals.

DraftKings Inc. (Nasdaq: DKNG) is a digital sports entertainment and gaming company. It’s simple, at DraftKings, we believe life’s more fun with skin in the game. For that reason, we’re committed to responsibly creating the world’s favorite games and betting experiences. Headquartered in Boston, with offices around the globe, we believe we can continue to define what it means to be a technology company in sports entertainment. We love what we do, and think you will too.

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<p class="my-4 text-gray-700 leading-relaxed">At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">The Crown Is Yours</h3><p class="my-4 text-gray-700 leading-relaxed">As a Senior Software Engineer, you'll build the high-scale backend systems that power real-time experiences for millions of customers. From day one, you'll ship production-ready code, deliver features with speed and consistency, and own services end-to-end in a fast-moving, always-on environment. You'll work alongside passionate engineers, architects, and product leaders who value quality, speed, and impact. Your ideas will shape what comes next and your growth won't slow down.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll do as a Senior Software Engineer</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Design and develop scalable back-end systems and APIs that power high-impact applications used by a large, engaged user base around the clock.</li><li class="leading-relaxed">Deliver production-ready code, driving forward new features and capabilities in a 24/7 sports betting environment.</li><li class="leading-relaxed">Prioritize agility and scalability equally to support rapid product rollouts while ensuring systems are built to pivot and perform at scale.</li><li class="leading-relaxed">Own the full software development lifecycle, from initial design through long-term maintenance, performance tuning, and reliability improvements.</li><li class="leading-relaxed">Triage, investigate, and resolve production issues with urgency, contributing to a culture of continuous improvement and operational excellence.</li><li class="leading-relaxed">Ensure all components are built to withstand high volume and real-time demands, optimizing for speed and efficiency.</li><li class="leading-relaxed">Collaborate cross-functionally to align technical execution with product goals, mentoring peers and driving quality standards across the team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What you’ll bring</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor's degree in Computer Science or any relevant combination of education, experience, and training.</li><li class="leading-relaxed">At least 3 years of professional experience in object-oriented backend development using languages such as C# or Java, with deep knowledge of OOP principles, design patterns, and backend system architecture.</li><li class="leading-relaxed">Proven success designing and building scalable distributed systems in Cloud environments such as AWS or Google Cloud Platform (GCP).</li><li class="leading-relaxed">Advanced proficiency in writing and maintaining automated test suites, including unit, integration, and performance tests, for large-scale backend services.</li><li class="leading-relaxed">A demonstrated ability to mentor and grow other engineers through code reviews, design reviews, and collaborative debugging.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Join Our Team</h3><p class="my-4 text-gray-700 leading-relaxed">We’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.</p>

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Billing Support Specialist

2D/3D Generalist (World of Warships, PC)

BI Developer (Fixed-Term, Maternity Leave Cover)

BI Developer (Fixed-Term, Maternity Leave Cover)

BI Developer (Fixed-Term, Maternity Leave Cover)

BI Developer (Fixed-Term, Maternity Leave Cover)

BI Developer (Fixed-Term, Maternity Leave Cover)

Corporate Development Analyst

Corporate Development Analyst

Job Details