Welcome toWelltech—where health meets innovation! 🌍 As a global leader inHealth & Fitness industry, we’ve crossed over220 million installswith life-changing apps, all designed to boost well-being for millions. Our mission? To improve the health of millions of people through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over700+ passionate professionals with a presence across 5 hubs.Why Welltech?Imagine joining a team where your impact on global health and wellness is felt daily. At Welltech, we strive to be proactive wellness partners for our users, while continually evolving ourselves.

Welltech

Senior Payments Operations Specialist

Senior Creative/Content Producer

Senior Content Manager (in-Product Content)

Head of Content (in-Product Content)

We are seeking a Senior Payments Operations Specialist to lead and optimize payment processes. This role involves monitoring key billing performance indicators, managing routing and cascading strategies, and ensuring seamless transaction flows. You will collaborate with payment providers and cross-functional teams to resolve anomalies, improve operational efficiency, and reduce transaction failures and costs, playing a vital part in scaling and strengthening our payment infrastructure.

🚀 Who Are We?Welcome—where health meets innovation! 🌍 As a global leader in Health & Fitness industry, we’ve crossed over 220 million installs with life-changing apps, all designed to boost well-being for millions. Our mission? To improve the health of millions of people through intuitive nutrition trackers, powerful fitness solutions, and personalized wellness journeys—all powered by a diverse team of over 700+ passionate professionals with a presence across 5 hubs.Why Us? Imagine joining a team where your impact on global health and wellness is felt daily. We strive to be proactive wellness partners for our users, while continually evolving ourselves.What We're Looking ForWe are seeking a Senior Payments Operations Specialist to lead and optimize our payment processes, focusing on monitoring key billing performance indicators, managing routing and cascading strategies, and ensuring seamless transaction flows. In this role, you will collaborate closely with payment providers and cross-functional teams to identify and resolve anomalies, improve operational efficiency, and reduce transaction failures and costs. You will play a vital part in scaling and strengthening our payment infrastructure while maintaining proactive communication and high-quality standards.Key Responsibilities:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitor key billing performance indicators (KPIs), including approval rates, declined transactions and their reasons, timeouts, processing times, and payment distribution</li><li class="leading-relaxed">Establish and optimize scalable payment operational processes, encompassing routing, cascading, and retry strategies</li><li class="leading-relaxed">Escalate drops and anomalies to providers and relevant internal teams, ensuring timely feedback on estimated times of fixes (ETAs) and status updates</li><li class="leading-relaxed">Collaborate with various departments such as marketing, product, CRM, customer support, and analytics to address their requests</li><li class="leading-relaxed">Deeply analyze current payment flows, methods, provider back-offices, existing monitoring, analysis reports, and internal tools</li><li class="leading-relaxed">Communicate critical changes in provider terms or billing to relevant teams</li><li class="leading-relaxed">Conduct payment and routing/cascading tests, and monitor results</li><li class="leading-relaxed">Identify opportunities to streamline workflows, enhance system functionality, and reduce transactional errors and costs</li></ul>Required skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience as a Billing Specialist or Billing Analyst in online payments</li><li class="leading-relaxed">Strong aptitude for numbers and processing transactional information</li><li class="leading-relaxed">Proficient in Microsoft Excel and other MS Office software</li><li class="leading-relaxed">Solid understanding of online payment funnels and flows</li><li class="leading-relaxed">Experience in written communication with international customers or partners</li><li class="leading-relaxed">Basic understanding of payment and transactional systems and services</li><li class="leading-relaxed">Eagerness to expand knowledge about payment systems</li></ul>Soft Skills:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Exceptional attention to detail</li><li class="leading-relaxed">High level of responsibility</li><li class="leading-relaxed">Proactive approach</li><li class="leading-relaxed">Strong communication skills</li><li class="leading-relaxed">Excellent teamwork abilities</li><li class="leading-relaxed">Aptitude for multitasking and quick reaction to processing problems</li><li class="leading-relaxed">Persistence</li><li class="leading-relaxed">Ability to effectively address and resolve issues in communication with providers</li></ul>Nice to have:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience with Tableau, SQL, and logs</li></ul>Candidate journey⭕️ Recruiter call --> ⭕️ Meet a team member --> ⭕️ Skills assessment--> ⭕️ Meet the Leadership team✨ Why You’ll Love Being Part of the Team:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Grow Together: Join a culture that champions both personal and professional growth. Here, you’ll thrive as we learn, evolve, and succeed together.</li><li class="leading-relaxed">Lead by Example: No matter your role, your leadership matters. Every team member is empowered to inspire and make an impact.</li><li class="leading-relaxed">Results-Driven: We’re all about achieving meaningful outcomes. It’s not just about the effort, but the difference we make every day.</li><li class="leading-relaxed">We Are Well-Makers: Be part of a movement that’s creating a healthier, happier world. Together, we make well-being a reality!</li></ul>Check out some of our productsMuscle Booster — <a href="https://musclebooster.fitness/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://musclebooster.fitness/</a>Yoga-Go — <a href="https://yoga-go.io/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">https://yoga-go.io/</a>WalkFit - <a href="http://walkfit.pro/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">http://walkfit.pro</a>

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thatgamecompany is seeking a highly organized and multilingual Project Manager to support APAC Publishing efforts. This role involves coordinating cross-functional workflows, managing key publishing projects, and ensuring clarity and alignment across Production, Marketing, Operations, and external partners. The Project Manager will drive day-to-day execution of regional initiatives, manage stakeholders, align timelines, and identify operational bottlenecks to enhance team efficiency, focusing on growing the publishing function in SEA and Japan.

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<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About thatgamecompany</h2>thatgamecompany is best recognized for creating award-winning, enriching, and meaningful game titles such as Journey, Flower and flOw. Our most recent game, Sky: Children of the Light, has attracted a global audience of over 300 million passionate fans on mobile devices, PC, Nintendo Switch, and Sony PlayStation.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">About the role</h2>We are looking for a highly organised and multilingual Project Manager to support our Publishing efforts across APAC. This role acts as the operational backbone for our regional initiatives - coordinating cross-functional workflows and ensuring momentum on key publishing projects.You will work closely with teams across Productions, Marketing, Operations and external partners to drive clarity, alignment, and execution. This role is ideal for someone with hands-on games publishing experience who thrives in structured problem-solving and cross-cultural collaboration.This role will function as a chief-of-staff-style PM, enabling the team to operate at-scale and grow the publishing function in two of our most important regions.<h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Responsibilities</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Drive day-to-day execution across regional publishing initiatives, including marketing campaigns, creative localisation, community activations and partner relations.</li><li class="leading-relaxed">Serve as a PM across internal and external stakeholders, drive deliverables, aligning timelines, managing blockers and ensuring smooth handoff between teams to meet deadlines.</li><li class="leading-relaxed">Act as a single point of coordination for SEA and Japan publishing matters - facilitate weekly syncs, maintain milestone trackers, triage requests and drive follow-up action across departments.</li><li class="leading-relaxed">Maintain regional publishing calendars, project tracker and documentation to ensure alignment across teams.</li><li class="leading-relaxed">Coordinate regional insights and status updates into structured weekly or milestone reports for leadership review.</li><li class="leading-relaxed">Identify operational bottlenecks and propose improvements to increase team efficiency</li><li class="leading-relaxed">Support ad-hoc tasks and special projects as needed (research, admin, presentation prep etc.)</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Qualifications (must haves)</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Professional fluency in English, Japanese and Mandarin (written and spoken).</li><li class="leading-relaxed">At least 3 years of hands-on experience in free-to-play live-service game publishing.</li><li class="leading-relaxed">Strong project management skills and able to juggle multiple workstreams.</li><li class="leading-relaxed">Excellent communication and cross-cultural collaboration skills.</li><li class="leading-relaxed">High ownership and accountability, proactive with problem-solving with strong follow-through.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Nice to have</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A true gamer who is passionate about video games and has a deep understanding of the gaming industry.</li><li class="leading-relaxed">Experience working with Japanese or SEA player communities, creators or marketing channels with a strong regional network.</li><li class="leading-relaxed">Comfortable with project management and data tools (Slack, Notion, Figma etc.).</li><li class="leading-relaxed">Experience with indie game publishing.</li></ul>

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Senior Payments Operations Specialist

Senior Creative/Content Producer

Senior Creative/Content Producer

Senior Creative/Content Producer

Senior Content Manager (in-Product Content)

Senior Content Manager (in-Product Content)

Head of Content (in-Product Content)

Head of Content (in-Product Content)

Head of Content (in-Product Content)

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