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Test your Unity Animations knowledge with this quiz! Explore concepts like Animator Controller, Blend Trees, and many more.

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As a Software Engineer Intern at Level Infinite, you'll participate in the security operations of Level Infinite PASS unified account business, analyze security events in related products daily, and contribute to reports on online security events.  The role involves collaborating on security initiatives within a global gaming environment, requiring strong analytical and problem-solving skills.  You will gain valuable experience in security event analysis and reporting within a large-scale online gaming platform.

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<div data-automation-id="jobPostingDescription" class="css-oplht1"><h1>About the Hiring Team</h1>Level Infinite is Tencent’s global gaming brand. It is a global game publisher offering a comprehensive network of services for games, development teams, and studios around the world. We are dedicated to delivering engaging and original gaming experiences to a worldwide audience, whenever and wherever they choose to play while building a community that fosters inclusivity, connection, and accessibility. Level Infinite also provides a wide range of services and resources to our network of developers and partner studios around the world to help them unlock the true potential of their games.<h1>What the Role Entails</h1>1.&nbsp;Participate&nbsp;in&nbsp;the&nbsp;security&nbsp;operations&nbsp;of&nbsp;Level&nbsp;Infinite&nbsp;PASS&nbsp;unified&nbsp;account&nbsp;business; 2.&nbsp;Assist&nbsp;in&nbsp;the&nbsp;daily&nbsp;analysis&nbsp;of&nbsp;security&nbsp;events&nbsp;in&nbsp;the&nbsp;related&nbsp;products; 3.&nbsp;Participate&nbsp;in&nbsp;report&nbsp;drafting&nbsp;of&nbsp;the&nbsp;online&nbsp;security&nbsp;events.<h1>Who We Look For</h1>1.Bachelor's&nbsp;degree&nbsp;in&nbsp;Computer&nbsp;Science,&nbsp;Computer&nbsp;Engineering,&nbsp;or&nbsp;an&nbsp;equivalent&nbsp;combination&nbsp;of&nbsp;education&nbsp;and&nbsp;experience. 2.Experience&nbsp;with&nbsp;one&nbsp;or&nbsp;more&nbsp;general&nbsp;purpose&nbsp;programming&nbsp;languages&nbsp;including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to:&nbsp;C/C++,&nbsp;Python,&nbsp;SQL 3.Understanding&nbsp;of&nbsp;data&nbsp;analysis&nbsp;techniques&nbsp;and&nbsp;skills<h1>Equal Employment Opportunity at Tencent</h1>As an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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The Network Operations Center (NOC) Level 2 Support Engineer will monitor, diagnose, troubleshoot, and resolve incidents across multiple environments.  Responsibilities include proactive monitoring of dashboards and Slack channels, escalating issues to appropriate teams (SRE, DBAs, Dev Support), participating in war rooms for critical incidents, performing root cause analysis, updating documentation, and improving monitoring/alerting processes. The role requires strong communication, problem-solving skills, and experience with Linux administration, networking, AWS, Datadog, and collaborating with various teams.  The position requires working in shifts to provide 24/7 coverage and involves working both independently and as part of a team.  Experience with Datadog, Jenkins, CircleCI, and scripting is advantageous.

Junior Platform Developer

<div class="BambooRichText jss-g585">Purpose of the Role
We are seeking a NOC Level 2 Support Engineer to work in our Cape Town office, who can apply their technical skills in a fast-paced and complex environment. The Level 2 NOC Engineer’s duties will include monitoring, diagnosing, troubleshooting, tracking, and documenting the multiple environments and day-to-day customer support and interactions.&nbsp;&nbsp;&nbsp;
 Strong communication skills are a particularly important requirement for this role. NOC Level 2 Support Engineers should enjoy working in a fast-paced environment where adaptability and flexibility will be key to their success. The successful candidate will be able to work independently and within groups working in shifts to cover 24/7 coverage. 
Responsibilities: 
<ul>
<li>Monitor Dashboards of key metrics, proactively detecting any possible incidents before they occur.</li>
<li>Proactive monitoring of Slack channels for issues raised both internally and externally.</li>
<li>Investigate, diagnose, troubleshoot, and resolve incidents where possible.</li>
<li>Escalate incidents that require additional expertise with SRE, DBA’s, Dev Support, etc, and work with them until the incident is resolved.</li>
<li>Working with Incident managers and other teams in war rooms for P1/2 issues to restore operations as quickly as possible.</li>
<li>Be involved in the root cause analysis of incidents and help with incident reports.</li>
<li>Adding and updating documentation for runbooks used to help troubleshoot and resolve incidents and share knowledge with the rest of the team.</li>
<li>Implement and improve processes for monitoring/alerting, systems maintenance, and escalation.</li>
<li>Helping and guiding the development of tooling used to troubleshoot and resolve issues to make NOC work more effectively.</li>
<li>Develop key dashboards for transparency of reporting uptime and other metrics as identified. </li>
</ul>
Requirements: 
<ul>
<li>A minimum of 2 years’ experience working in a NOC team offering 24/7 critical support.&nbsp;</li>
<li>Excellent troubleshooting and creative problem-solving abilities.</li>
<li>Background in Linux administration.</li>
<li>Good networking understanding (TCP/IP, DNS, routing, firewalls, etc.).</li>
<li>Good understanding of technologies such as Apache, Nginx, Databases, DNS servers, etc.</li>
<li>Experience with supporting Cloud-based applications – we use Amazon Web Services (AWS).</li>
<li>Experience in using monitoring systems and investigating issues at a log level – we use Datadog.</li>
<li>Experience coordinating and collaborating with multiple teams such as Helpdesk &amp; SRE.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Ability to offer flexibility during peak times and critical projects for changing shift patterns.</li>
<li>Experience in creating technical documentation and reports.&nbsp;</li>
<li>Readiness to offer training to colleagues when needed. </li>
</ul>
&nbsp;
Advantageous: 
<ul>
<li>Experience with Datadog Monitoring and Incident Management is a plus.</li>
<li>Experience maintaining continuous integration and delivery pipelines with tools such as Jenkins and CircleCI.</li>
<li>Scripting/programming knowledge of at least Unix shell scripting.</li>
<li>Background in Windows Administration.</li>
<li>Experience with Postgres.</li>
<li>Experience with Kubernetes.</li>
</ul>
&nbsp;</div>