whoop

Senior SDET

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At WHOOP, we're on a mission to unlock human performance. As a Senior SDET, you will design and execute overall test strategies, working closely with product and development teams to ensure products meet high-quality standards end-to-end. You will analyze test results, report issues, and drive continuous improvements in testing processes, focusing on challenging technical problems to prove software functionality. This role reports to the Director of QA.

Security Architect

At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.As a Senior SDET you will be responsible for designing an overall test strategy and executing on it. You will work closely with product management to understand our requirements. You will work closely with the development team and others to ensure that our products are thoroughly tested and meet the highest quality standards and work end to end. You will also be responsible for analyzing test results, identifying and reporting issues, and driving continuous improvements in our testing processes. You will work on challenging technical problems focussed on proving our software works end to end.This role reports to the Director of QA.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">RESPONSIBILITIES:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Participate in designing an overall testing strategy to validate and sustain quality for a variety of software teams</li><li class="leading-relaxed">Design, develop, and/or improve automated test frameworks and tools to validate end to end use cases.</li><li class="leading-relaxed">Participate in end-to-end testing processes with a focus on automation, adhering to testing philosophies and best practices</li><li class="leading-relaxed">Work closely with the development team to ensure that test cases are integrated into the software development life cycle</li><li class="leading-relaxed">Contribute to setting goals and performance metrics for the QA team, identifying trends and patterns to proactively address potential quality issues before they reach members</li><li class="leading-relaxed">Analyze test results, identify and report issues, and work with the development team to resolve them</li><li class="leading-relaxed">Work closely with cross-functional teams such as Software Development, Product, Data Science and Member Services to understand, clarify and ensure testing requirements are complete, accurate and properly prioritized based on member value.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">QUALIFICATIONS:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">5+ years of quality assurance experience in both automation and manual testing</li><li class="leading-relaxed">Strong programing and systems design skills for writing integration tests using Java, Python or similar languages</li><li class="leading-relaxed">Experience with Cypress/Selenide/Appium or equivalent UI automation frameworks</li><li class="leading-relaxed">Experience with relational databases (SQL)</li><li class="leading-relaxed">Experience testing and automating REST APIs</li><li class="leading-relaxed">Experience automating BLE is a plus.</li><li class="leading-relaxed">Demonstrated ability to work with individual contributors, vendors, and cross-functional teams</li><li class="leading-relaxed">Demonstrated ability as a self starter and caring for the overall quality experience for customers</li><li class="leading-relaxed">Strong communication skills</li><li class="leading-relaxed">Passionate about shipping products that people love</li><li class="leading-relaxed">Passionate about making complicated things simpler</li><li class="leading-relaxed">Bachelor’s degree in computer science or related field</li></ul>Learn more about our Software Org and how to be successful in your engineering career at WHOOP via our <a href="https://engineering.prod.whoop.com/careerframework" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Career Framework</a>.This role is based in the WHOOP office located in Boston, MA. The successful candidate must be prepared to relocate if necessary to work out of the Boston, MA office.Interested in the role, but don’t meet every qualification? We encourage you to still apply! At WHOOP, we believe there is much more to a candidate than what is written on paper, and we value character as much as experience. As we continue to build a diverse and inclusive environment, we encourage anyone who is interested in this role to apply.WHOOP is an Equal Opportunity Employer and participates in <a href="https://www.e-verify.gov/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">E-verify</a> to determine employment eligibility. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._

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- This assessment gives us an idea of your C++ skills - Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc. - 10 Multiple Choice questions - Average time to complete: 7 to 10 minutes

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Sumo logic

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Sumo Logic, Inc. empowers modern digital businesses through its SaaS analytics platform, enabling customers to deliver reliable and secure cloud-native applications. This technical role seeks Senior Technical Account Engineers to act as trusted customer advisors, helping maximize Sumo Logic's value, drive ROI, and delve into technical nuances. You will assist customers in navigating the platform's potential, leading strategic growth, and providing advanced training and problem-solving for information security, DevSecOps, and observability needs.

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About the jobSumo Logic, Inc. empowers the people who power modern, digital business. Through its SaaS analytics platform, Sumo Logic enables customers to deliver reliable and secure cloud-native applications. Our platform observes, monitors, and secures modern digital business solutions. As a true cloud-native SaaS solution, you will be working on the cutting edge of cloud technology to deliver a world-class technical experience to our customers, thus enabling them to meet their business outcomes.What You Will DoThis is a technical role. We are seeking several highly skilled Technical Account Engineers. As a trusted customer advisor, the Sr. Technical Account Engineers (TAE) not only help our customers understand best practices to maximize Sumo Logic's value, drive customer ROI and also delve deep into the technical nuances of our platform. You'll be hands-on, assisting customers in navigating the potential of Sumo Logic and leading strategic growth through robust relationships with users and executives in partnership with the Sumo Logic account team. Your expertise in advanced training, complex problem-solving, and enabling technology adoption will be crucial. We support customers across various verticals with specialized needs in information security, DevSecOps, and observability and monitoring.This role offers the excitement of joining Sumo's team, which is renowned for tackling our customers' most intricate security and operational challenges. As a Sr. TAE, you'll have visibility up to the CEO level and engage with our executive team on strategic initiatives.Travel RequirementsFlexible, but generally once or twice a quarter (10-25%)Customer Visits, Corporate Visits for Training, mandatory meetings, etc.What You Will Bring With You<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Advanced Technical Expertise: Hands-on keyboard experience and consultative skills.</li><li class="leading-relaxed">Strategic Adoption Drive: Facilitate training on advanced features and practices, aligning with the customer's specific usage of Sumo Logic.</li><li class="leading-relaxed">Customized Success Planning: Work closely with customers to understand their unique requirements and challenges, ensuring alignment with their expected business outcomes through a hands-on, consultative approach to build their adoption plan, then help them to achieve it and track progress. You’ll keep an eye out for additional opportunities and work to expand the plan as they progress to maximize the value they get from SUMO Logic.</li><li class="leading-relaxed">Risk Mitigation and Planning: Ability to identify financial and adoption risks within an account and pull the team together to create a thorough plan to turn risky situations into an advocacy scenario</li><li class="leading-relaxed">Growth Strategy Development: Collaborate with the account team to formulate and implement strategies that balance customer needs with Sumo Logic’s business growth.</li><li class="leading-relaxed">Proactive Monitoring and Support: Vigilantly monitor customer KPIs, proactively address deployment issues, and drive product roadmap suggestions from customer feedback.</li><li class="leading-relaxed">Executive Engagement: Conduct Quarterly Business Reviews and monthly health check calls, maintaining a proactive, strategic presence in the account team.</li><li class="leading-relaxed">Monitor and report on the overall well-being of customers, tracking essential health and usage indicators to reduce or eliminate churn risk</li><li class="leading-relaxed">Data Analysis: Ability to look at data and infer usage patterns</li><li class="leading-relaxed">Must be a Korean & English speaker.</li></ul>What We Look For<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">+10 Years of Technical Experience</li><li class="leading-relaxed">Extensive SaaS Experience: Proven track record in a technical role managing multiple customer accounts, preferably with a background in DevOps Engineering, SOC analysis, or similar technical positions.</li><li class="leading-relaxed">Customer-Centric Approach: Passionate about customer satisfaction and problem-solving.</li><li class="leading-relaxed">Relationship Management: Demonstrated ability in managing relationships across various levels, from technical practitioners to executives.</li><li class="leading-relaxed">Communication Excellence: Professional and clear communication skills, adept in both executive meetings and technical workshops.</li><li class="leading-relaxed">Ambiguity Navigation: Ability to work with uncertainty and proactively seek necessary support.</li><li class="leading-relaxed">Account Management Prowess: Demonstrable skills in managing multiple Accounts with a keen eye for detail.</li><li class="leading-relaxed">Familiar with Cyber Security frameworks and their applications in the secure DevOps Lifecycle</li><li class="leading-relaxed">Curiosity to learn about the customer base and curiosity to continue learning</li></ul>Desired Technical Qualifications<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Monitoring Platform Experience: Proficiency in Sumo Logic or similar platforms (e.g., Splunk, Data Dog, Elastic, New Relic, Appdynamics, VMWare Tanzu).</li><li class="leading-relaxed">Cloud Services Knowledge: Hands-on experience with AWS, GCP, Azure, or other cloud services, SecDevops experience.</li><li class="leading-relaxed">Query Language Proficiency: SQL or similar query language skills.</li><li class="leading-relaxed">Security and Operations Background: Experience in monitoring and alerting in security, operations, or SecDevOps settings.</li><li class="leading-relaxed">Advanced Technologies: Kubernetes expertise (including HELM) and data analytics knowledge are highly advantageous.</li><li class="leading-relaxed">OSS skills in Otel, Prometheus, and Falco are a plus</li><li class="leading-relaxed">Experience writing REST API scripts</li><li class="leading-relaxed">Sumo Logic experience is a big plus but not required</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.