WongDoody

(Senior) Account Manager Digital (all genders) - for dm-drogerie markt

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Design Lead

WongDoody is seeking a (Senior) Account Manager Digital for dm-drogerie markt. This role involves coordinating digital campaigns with a focus on dm private labels and employer branding in performance marketing. You will be the direct contact person for projects, advising clients, managing project operations, creating plans, timings, cost calculations, and offers. The role includes leading meetings, conducting presentations, and actively contributing to workshops. You will also be responsible for resource and budget planning, ensuring project quality and timely completion within an interdisciplinary team. As a Senior, you will also provide technical guidance to junior and medior colleagues.

UX Lead

<p class="my-4 text-gray-700 leading-relaxed">We are more than 2,000 colleagues in 22 design studios across four continents – a highly collaborative team of experts in product experiences, digital marketing, and immersive technologies. Our solutions emerge where creativity and technology meet – with a clear focus on user needs and experiences. Whether Augmented Reality, Digital Twins, AI ecosystems, Omnichannel Commerce, or integrated campaigns: We create connections between people and brands – in both B2B and B2C sectors.</p><p class="my-4 text-gray-700 leading-relaxed">As part of the global technology innovator Infosys, we have the necessary scale and expertise to make big ideas a reality – and implement them worldwide.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Studio Next dm</h2><p class="my-4 text-gray-700 leading-relaxed">For dm-drogerie markt, Germany's most popular retailer, we have been the digital lead agency since 2010, accompanying the company every step of its transformation from stationary retail to omnichannel.</p><p class="my-4 text-gray-700 leading-relaxed">In close collaboration with dm branches in Germany, Austria, and Eastern Europe, more than 50 creative minds manage and develop the strategy and e-commerce platforms for dm in these countries, while also taking care of all other online activities such as social media, CRM, digital branding, campaigns, and content marketing.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">Our local Benefits</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Flexible working hours</li><li class="leading-relaxed">Work from where it suits you. At home or in the office, according to your taste</li><li class="leading-relaxed">Work for strong brands and clients we believe in</li><li class="leading-relaxed">Subsidy for Urban Sports Club</li><li class="leading-relaxed">Employee benefits & discounts via Corporate Benefits</li><li class="leading-relaxed">Open-minded & friendly people in all teams</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What awaits you</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">You coordinate digital campaigns for our client dm-drogerie markt with a focus on dm private labels and employer branding in performance marketing</li><li class="leading-relaxed">As a direct contact person, you thoroughly understand the projects and competently advise our client</li><li class="leading-relaxed">You are responsible for operational project support and independently create re-briefings, project plans, timings, cost calculations, and offers</li><li class="leading-relaxed">Confidently preparing and leading status, kick-off, and review meetings – internally and externally – is part of your daily business</li><li class="leading-relaxed">You conduct regular client presentations and workshops and actively contribute value there</li><li class="leading-relaxed">You independently plan and manage resources and budgets and reliably complete projects while ensuring quality and timing</li><li class="leading-relaxed">You are part of an interdisciplinary project team (Design, Creative Concept, UX, Development, Client) – your common mission is to successfully bring your projects across the finish line</li><li class="leading-relaxed">You are the interface for external stakeholders (partner agencies, etc.) and work closely with them</li><li class="leading-relaxed">As a Senior, you technically guide junior and medior colleagues and are a reliable sparring partner and source of inspiration</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">What you bring</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">A completed degree in business or communication sciences or comparable education</li><li class="leading-relaxed">At least 3-4 years of relevant professional experience in an agency environment or comparable work environment and position</li><li class="leading-relaxed">You bring market, customer, and brand understanding and have experience in leading digital projects and campaigns</li><li class="leading-relaxed">Business acumen, initiative, and solution-oriented thinking and acting characterize you</li><li class="leading-relaxed">You have a highly structured and independent way of working</li><li class="leading-relaxed">As a Senior, initial experience in technically guiding team members is desirable</li><li class="leading-relaxed">Even with a high number of parallel projects and different requirements from individual countries, you maintain an overview and manage them confidently</li><li class="leading-relaxed">You are a team player and have communication skills in interacting with colleagues and clients</li><li class="leading-relaxed">Fluent German skills are required, good English skills are an advantage</li></ul><p class="my-4 text-gray-700 leading-relaxed">For us, only your personality and your professional skills matter. Your gender, age or appearance, your origin or sexual orientation play no role for us – we are open to working with anyone.</p><p class="my-4 text-gray-700 leading-relaxed">Please note: This is a job advertisement from WongDoody GmbH based in Germany. Via our website or other sources, you may access job advertisements published by one of our WongDoody sister companies, with whom we globally operate jointly under the "WongDoody" brand. For each job offer, only the company that published the respective advertisement is responsible. Contact persons, required information and applicable conditions may vary. Here you can find out how WongDoody GmbH processes your personal data provided during the application process.</p><p class="my-4 text-gray-700 leading-relaxed">If you have any questions about the application process, please contact our People & Culture team directly at leonie.schaefer@odt.net</p>

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Aerospike is seeking an experienced Senior Support Engineer to join its Global Customer Support team in the UK. This role involves investigating, diagnosing, and resolving complex customer issues with the Aerospike Real-time Data Platform across diverse environments (cloud, hybrid, on-prem). The engineer will collaborate with engineering, technical writers, and client services to deliver exceptional support, assist with new deployments, configuration guidance, and performance tuning, and contribute to product improvement and documentation.

Headquartered in Mountain View, California, Aerospike also has a global presence with offices in London, Bangalore, and Tel Aviv. Aerospike does not accept resumes from staffing agencies with which we do not have a written agreement and specific engagement for a particular opening. Our employment activities, inquiries, and offers are managed through our HR/Talent department, and all candidates are presented through this channel only. We do not accept unsolicited resumes.

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<p class="my-4 text-gray-700 leading-relaxed">Aerospike is the real-time database for mission-critical use cases and workloads, including machine learning, generative, and agentic AI. Aerospike powers millions of transactions per second with millisecond latency, at a fraction of the total cost of ownership compared to other databases.</p><p class="my-4 text-gray-700 leading-relaxed">Global leaders, including Adobe, Airtel, Barclays, Criteo, DBS Bank, Experian, Grab, HDFC Bank, PayPal, Sony Interactive Entertainment, The Trade Desk, and Wayfair, rely on Aerospike for customer 360, fraud detection, real-time bidding, profile stores, recommendation engines, and other use cases.</p><p class="my-4 text-gray-700 leading-relaxed">At Aerospike, we dream big and deliver even bigger. Our mission is to <strong>unleash the power of the world’s real-time data</strong> with a database built for <strong>infinite scale, speed, and sustainability</strong>.</p><p class="my-4 text-gray-700 leading-relaxed">If you're ready to shape the future of data, join us.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">What You’ll Do</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Troubleshoot and resolve technical issues for Aerospike customers across diverse environments (cloud, hybrid, on-prem).</li><li class="leading-relaxed">Collaborate cross-functionally with Engineering to drive resolution of complex problems and contribute to product improvement.</li><li class="leading-relaxed">Participate in real-time customer remediation efforts and live incident resolution.</li><li class="leading-relaxed">Act as a customer advocate to ensure timely and accurate issue resolution.</li><li class="leading-relaxed">Support enterprise customers with mission-critical systems and real-time data use cases.</li><li class="leading-relaxed">Assist with new deployments, configuration guidance, and performance tuning.</li><li class="leading-relaxed">Write and maintain high-quality documentation and Knowledge Base articles to scale support capabilities.</li><li class="leading-relaxed">Contribute to a collaborative, agile, and globally distributed support team.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proven experience (7–10+ years) in technical support, systems engineering, or related roles.</li><li class="leading-relaxed">Deep proficiency with Linux (certification is a strong plus).</li><li class="leading-relaxed">Solid understanding of distributed systems and high-availability environments.</li><li class="leading-relaxed">Hands-on experience with NoSQL or similar database platforms (Aerospike experience is a bonus).</li><li class="leading-relaxed">Familiarity with hybrid and cloud infrastructure (AWS preferred).</li><li class="leading-relaxed">Excellent problem-solving and diagnostic skills; ability to troubleshoot complex technical issues.</li><li class="leading-relaxed">Strong written and verbal communication skills.</li><li class="leading-relaxed">Comfortable in a dynamic environment; self-starter with a growth mindset.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Nice to Have</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Previous experience in enterprise software technical support.</li><li class="leading-relaxed">Exposure to Kubernetes, Docker, or other container orchestration systems.</li><li class="leading-relaxed">AWS certification or experience with large-scale cloud deployments.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Education</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Bachelor’s degree in Computer Science, Engineering, or a related technical field—or equivalent practical experience.</li></ul><p class="my-4 text-gray-700 leading-relaxed">Aerospike is an Equal Opportunity Employer. We are committed to providing an environment free from discrimination on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.</p>

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