<p>One platform for intelligent integration &amp; workflow automation across your organization.</p>

Workato

Customer Experience Analyst

Associate Customer Success Manager, Scale

Engagement Manager

Technical Consultant II

Technical Architect, Professional Services

Senior Customer Success Manager

Senior Solutions Architect

Workato seeks a solution-oriented and technically-savvy Customer Experience Analyst to enhance customer journeys through insights, process optimization, and automation. This role involves analyzing customer feedback, product usage, and service interactions to identify actionable insights and improve the overall customer experience. Responsibilities include building reports and dashboards to track customer satisfaction metrics, coordinating CX-related projects, designing and implementing automated workflows using Workato, and resolving issues in automation processes. The analyst will also partner with internal teams to support system integrations, maintain Voice of the Customer programs, and drive adoption of CX initiatives, aiming to reduce friction, increase loyalty, and improve customer satisfaction. Availability for collaboration during standard US hours is required.

Solutions Consultant

<div><h1><strong>About Workato</strong></h1> <p>Workato transforms technology complexity into business opportunity. As the leader in enterprise orchestration, Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences. Its AI-powered platform enables teams to navigate complex workflows in real-time, driving efficiency and agility.</p> <p>Trusted by a community of 400,000 global customers, Workato empowers organizations of every size to unlock new value and lead in today’s fast-changing world. Learn how Workato helps businesses of all sizes achieve more at <a class="c-link c-link--underline" href="http://workato.com/" target="_blank" data-stringify-link="http://workato.com" data-sk="tooltip_parent">workato.com</a>.</p> <h1><strong>Why join us?</strong></h1> <p><span style="font-weight: 400;">Ultimately, Workato believes in fostering a </span><strong>flexible, trust-oriented culture that empowers everyone to take full ownership of their roles</strong><span style="font-weight: 400;">. We are driven by </span><strong>innovation </strong><span style="font-weight: 400;">and looking for</span><strong> team players </strong><span style="font-weight: 400;">who want to actively build our company.&nbsp;</span></p> <p><span style="font-weight: 400;">But, we also believe in </span><strong>balancing productivity with self-care</strong><span style="font-weight: 400;">. That’s why we offer all of our employees a vibrant and dynamic work environment </span><a href="http://www.workato.com/careers"><span style="font-weight: 400;">along with a multitude of benefits</span></a><span style="font-weight: 400;"> they can enjoy inside and outside of their work lives.&nbsp;</span></p> <p><span style="font-weight: 400;">If this sounds right up your alley, please submit an application. We look forward to getting to know you!</span></p> <p><span style="font-weight: 400;">Also, feel free to check out why:</span></p> <ul> <li style="font-weight: 400;"> <p><a href="https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12"><span style="font-weight: 400;">Business Insider</span></a><span style="font-weight: 400;"> named us an “enterprise startup to bet your career on”</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www.forbes.com/cloud100/#a57477b5f941"><span style="font-weight: 400;">Forbes’ Cloud 100</span></a><span style="font-weight: 400;"> recognized us as one of the top 100 private cloud companies in the world</span></p> </li> <li style="font-weight: 400;"> <p><a href="https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html"><span style="font-weight: 400;">Deloitte Tech Fast 500</span></a><span style="font-weight: 400;"> ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America</span></p> </li> <li> <p><a href="https://qz.com/work/2053446/the-best-companies-for-working-from-home/"><span style="font-weight: 400;">Quartz</span></a><span style="font-weight: 400;"> ranked us the #1 best company for remote workers</span></p> </li> </ul></div><div><h1><strong>Responsibilities</strong></h1> <p>We are looking for a solution-oriented and technically-savvy <strong>Customer Experience Analyst</strong> to help us elevate the customer journeys through insights, process optimization, and automation. In this role, you'll combine analytical thinking with light project management and technical skills to turn customer data into action and drive cross-functional improvements.&nbsp;You’ll collaborate closely with Product, Partner, Support, Operations, and GTM teams—owning the design of reporting, coordinating initiatives, and helping to build smarter systems and integrations that enhance our customers’ experiences.</p> <p><span style="font-weight: 400;">&nbsp;You will also be responsible to:</span></p> <ul> <li> <p>Analyze customer feedback, product usage, and service interactions to uncover actionable insights and improve the end-to-end experience.</p> </li> <li> <p>Build dashboards, reports, and presentations to track customer satisfaction (e.g., NPS, CSAT), sentiment, and key journey metrics.</p> </li> <li> <p>Coordinate and execute CX-related projects from discovery to implementation, ensuring clear timelines, stakeholder communication, and delivery.</p> </li> <li> <p>Design and implement basic automated workflows using Workato to support listening posts at key points in the customer journey.</p> </li> <li> <p>Identify and resolve issues in automation and integration processes. Monitor workflows for performance and optimize for efficiency and scalability.</p> </li> <li> <p>Partner with internal teams to scope and support system integrations that improve customer data visibility across tools (e.g., CRM, survey platforms, support tools)</p> </li> <li> <p>Maintain and optimize Voice of the Customer (VoC) programs</p> </li> <li> <p>Collaborate cross-functionally to drive adoption of CX initiatives and close the loop on customer feedback</p> </li> <li> <p>Identify opportunities to reduce friction, increase loyalty, and improve overall customer satisfaction</p> </li> <li> <p>Available for collaboration during standard US hours of operation.</p> </li> </ul> <h1><strong>Requirements</strong></h1> <h3><strong>Qualifications / Experience / Technical Skills</strong></h3> <ul> <li> <p>Bachelor’s degree in Business, Analytics, Information Systems, or a related field</p> </li> <li> <p>2+ years of experience in customer experience</p> </li> <li> <p>2+ years in operations, data analysis, or project coordination</p> </li> <li> <p>Familiarity with automation tools (e.g., Zapier, Workato, Tray.io) and experience with APIs/integrations</p> </li> <li> <p>Experience with CRM and CX platforms (e.g., Salesforce, Gainsight, Zendesk, Qualtrics)</p> </li> <li> <p>Experience working in Agile environments, participating in sprints, and delivering iterative solutions.</p> </li> <li> <p>Ability to document workflows, create test cases, and ensure reliability and scalability through thorough testing.</p> </li> <li> <p>Strong project management skills—confident in managing timelines, deliverables, and stakeholder alignment</p> </li> </ul> <h3><strong>Soft Skills / Personal Characteristics</strong></h3> <ul> <li> <p><strong>Customer-Centric Mindset</strong>: Empathetic and user-focused, with a strong understanding of customer journeys.</p> </li> <li> <p><strong>Detail-Oriented</strong>: Precision in managing data, workflows, and insights to ensure accuracy and quality.</p> </li> <li> <p><strong>Strong Communicator &amp; Collaborator</strong>: Able to clearly communicate insights and work effectively with cross-functional teams.</p> </li> <li> <p><strong>Resourceful &amp; Self-Directed</strong>: Proactive, solution-oriented, and able to independently drive work forward.</p> </li> <li> <p><strong>Team-Oriented with Growth Mindset</strong>: Quick learner who thrives in a collaborative, feedback-driven environment.</p> </li> </ul> <h4><strong>(REQ ID: 2076)</strong></h4></div>

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<p>- This assessment gives us an idea of your C++ skills<br>- Companies that evaluate this skillset in interviews: <strong>Rockstar Games, Ubisoft, Mayhem Studios, etc.</strong><br>- 10 Multiple Choice questions<br>- Average time to complete: <strong>7 to 10 minutes</strong></p>

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Kolibri Games

Freelance AI Artist

virtous games

Associate Producer

Apple

Software Engineer, IS&T (Early Career)

Mistplay

Senior User Acquisition Manager, Japan

Neuro R&D Engineer

GPU Machine Learning Developer Tools Engineer

Scopely

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Product Manager (Installables)

Kolibri Games, a mobile games developer from Berlin, is seeking a Freelance AI Artist to support user acquisition (UA) tests for new mobile game concepts. This role is crucial for rapid prototyping and audience validation, requiring the production of a high volume of diverse visual content using AI tools. The artist will collaborate with the Art Director, translate sketches into AI-generated visuals, and contribute to defining AI styles. Responsibilities include daily image and video asset creation, iterative communication, and documenting workflows. The ideal candidate possesses expertise in AI tools, adaptability to various art styles, and strong communication skills. This is a freelance role compensated per asset, emphasizing responsiveness and collaboration.

User Acquisition Manager

Game Designer

VIP Support Agent - Polish Speaking

Jr. User Acquisition Manager

Creative Marketing Lead

Game Designer (f/m/d)

UI/UX Designer

Senior Unity Developer (Tech-Art)

DevOps Engineer

<div>We are Kolibri Games - a mobile games developer from Berlin. We believe that with the best people, we can make games that players will enjoy for years to come.</div><div><br></div><div>Our games have defined the idle genre, and bring enjoyment to hundreds of millions of players all around the world. This is possible due to the talented people who make us who we are. ‘Kolibris’, as we call ourselves, are on a mission to continue making great games and we're looking for new talent to join our team. We strive to offer you a fair recruitment process and a great candidate experience, as well as a friendly environment to work in, with plenty of opportunities to learn and grow.</div><div><br></div><div><span style="font-size: 24px;">Freelance AI Artist (f/m/d)</span></div><div>We’re looking for a highly skilled and prolific Freelance AI Artist to join our dynamic team and support user acquisition (UA) tests for new mobile game concepts. This role plays a key part in our rapid prototyping and audience validation efforts, with a strong focus on producing a high volume of diverse visual content to explore market appeal across various themes and styles.</div><div class="section page-centered"><div><h3>Responsibilities</h3><ul class="posting-requirements plain-list"><ul><li>Produce a high volume of images and potentially video assets daily using cutting-edge AI tools for user acquisition testing.</li><li>Collaborate closely with the Art Director through a direct, iterative communication loop to interpret concepts and refine visual styles.</li><li>Translate sketches or concepts from other team members into polished, AI-generated visuals.</li><li>Contribute actively to the definition and training of specific AI styles aligned with desired artistic directions.</li><li>Maintain consistent, responsive communication through Slack or other agreed-upon online channels to ensure smooth teamwork.</li><li>Clearly document workflows and share processes with the broader team to support ongoing learning and improvement.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Required Skills </h3><ul class="posting-requirements plain-list"><ul><li>Demonstrated expertise as an AI Artist, with deep knowledge and practical experience using state-of-the-art AI tools for image and video generation.</li><li>Strong ability to work within stylized art directions and adapt to a variety of visual styles.</li><li>Proficiency in training AI models to achieve specific aesthetic results.</li><li>Excellent communication and collaboration skills, with a proactive mindset for day-to-day interactions.</li><li>Willingness to document workflows and share insights with the team.</li><li>Ability to collaborate effectively with team members providing concepts or sketches.</li><li>Proficiency in written and spoken English.</li><li>A results-driven mindset and a strong interest in games and game development.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Collaboration Model</h3><ul class="posting-requirements plain-list"><ul><li>This is a freelance role based on a per-image/per-video asset compensation model, with an additional allowance for communication and discussion time.</li><li>We’re looking for someone who is reliable, responsive, and committed to building a strong and consistent working relationship. 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We also offer in-house training such as coding and German classes</div><div><b>Flexible Working Hours and Home Office</b>&nbsp;– We believe in a good work-life balance</div><div><b>Equipment</b>&nbsp;- State-of-the-art technical equipment, including laptops and phones, which may also be used in your free time</div><div><b>Health and Fitness</b>&nbsp;- We pay a contribution towards a monthly gym membership or a fitness activity</div><div><b>Relocation</b>&nbsp;- Relocation support to help you move to Berlin</div><div><b>Pension</b>&nbsp;- Opportunity to save for your pension tax-free</div><div><br></div><div><span style="font-size: 24px;">Bonus Level – We love to have a good time, too</span></div><div><br></div><div><b>Food and Drinks</b>&nbsp;- Fresh fruits to keep you healthy and fresh coffee to keep you alert. We also have a fully stocked fridge with Smoothies, Coke, Club Mate, beer etc</div><div><b>Parties and Team Events</b>&nbsp;- Apart from our regular parties, BBQs and movie nights we also have a team event budget you can use to buy games or sports equipment to make working here even more fun</div><div><b>Company Holidays&nbsp;</b>- Every year we go on an amazing company holiday to relax and bond as a team</div><div><b>Friday Celebrations&nbsp;</b>- Company-provided dinner and drinks on Friday afternoons</div>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.