Worcester Polytechnic Institute (WPI) is a vibrant and diverse community of extraordinarystudents, talentedand dedicated staff, and world-renowned faculty. Along with its state-of-the-art research facilities, WPI offers competitive and comprehensive employee benefit programs, including paid time off, health insurance, life and long-term disability insurance, retirement savings plans, tuition assistance, flexible spending accounts, and a working environmentthat prioritizes mental health and well-being.It is a community committed to civility and respect—making inclusion and belonging a reality for everyone on its campus.

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The Part Time Building Supervisor is responsible for overseeing the operations, safety, and customer service at the Sports and Recreation Center during evenings and weekends. This role involves representing the PERA department, handling medical emergencies, assisting with event setups, managing communications, coordinating student employee training, participating in facility maintenance, and supervising student workers. The supervisor will also be responsible for Intercollegiate Club Sports home contests, enforcing recreational sports policies, processing memberships, and updating the community on building information. This position requires excellent communication skills, the ability to work independently and as part of a team, and a willingness to work weekends.

Summer Program Assistant Director-- Junior Academy at Mass Academy

JOB TITLEPart Time Building SupervisorLOCATIONWorcesterDEPARTMENT NAMEPhysical Education, Recreation &amp; Athletics - PERA - JMDIVISION NAMEWorcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARYProvide evening/weekend supervision and support for student staff at the Sports and Recreation Center in the absence of the PERA (Physical Education, Recreation, and Athletics) department professional staff.JOB DESCRIPTION<ul><li>Responsible for all aspects of operations, safety, and customer service at the Sports and Recreation Center.</li><li>Be a visible, welcoming representative of the PERA department to our weekend users, including rentals and special events.</li><li>Ability to respond to and understand the protocol for handling medical emergencies.</li><li>Responsible for assisting with the setup, maintenance, and cleanup for all campus-wide special events and rentals (e.g., athletic events, career fairs, open houses).</li><li>Oversee communications in all forms: answering phones, taking messages, fielding questions from students, faculty, administration, staff, alumni, and external visitors.</li><li>Assist in coordinating all mandatory in-service trainings and workshops annually and per term for student employees.</li><li>Participate in maintenance management of all PERA facilities.</li><li>Must be punctual and able to work any and all weekend shifts when scheduled.</li><li>Supervise Control Desk student workers and delegate tasks.</li><li>Supervise Intercollegiate Club Sports home contests.</li><li>Exhibit competence in all aspects of Recreational Sports programming, policies, and procedures, with the ability to communicate these policies to our users.</li><li>Assist in processing memberships, locker rentals, and renewals.</li><li>Update the WPI community on building updates (feature wall, signage, and scheduling).</li><li>Perform other duties as assigned.</li></ul>REQUIREMENTS:<ul><li>Excellent written and verbal communication skills, as well as attention to detail, required.</li><li>Ability to work independently as well as part of a team is expected.</li><li>Ability to work weekends.</li><li>Attend bi-weekly meetings.</li><li>Certified, or able to be certified, in CPR and First Aid required.</li><li>Criminal background check.</li></ul>FLSA STATUSUnited States of America (Non-Exempt)WPI is an Equal Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran status,&nbsp;or disability. It seeks individuals from all backgrounds and experiences who will contribute to a culture of creativity, collaboration, inclusion, problem solving, innovation, high performance, and change making.&nbsp;It is committed to maintaining a campus environment free of harassment and discrimination.

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The Renewal Account Executive manages Rocket Software clients and partners, focusing on maintaining and growing renewal rates, and establishing partner/client relationships to retain customers and identify upsell opportunities. Responsibilities include communicating the maintenance value proposition, managing negotiations, writing proposals, and completing renewals before the due date. They also serve as a liaison between customers and Rocket teams to resolve escalated issues to maximize maintenance revenue. They are the primary owner for executing the overall contract renewal process, following established procedures, and consistent Renewal Sales.

Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day.At Rocket, software is about more than just code—it’s about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we’re serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve.

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They are the primary owner for the execution of the overall contract renewal process by following established procedures and consistent Renewal Sales.Essential Duties and Responsibilities:Build long term relationships with key customers (region/revenue size dependent) (50%)<ul><li>Proactive and regular customer outreach</li><li>Profile and document customer intel</li></ul>Minimize cancellations/ Maximize renewal revenue (25%)<ul><li>Manage price increases in renewal opportunity process</li><li>Educate the value of support</li><li>Negotiate renewals</li></ul>Liaise with Rocket teams (10%)<ul><li>Collaborate with Sales Account Executives regarding issues or concerns surrounding the successful selling of renewals to their accounts</li></ul>Cross/Upsell (15%)<ul><li>Identify new opportunities for additional capacity and cross sell and refer those opportunities to Sales Account Executives</li><li>Handle complex escalations</li><li>Monitor renewal metrics for success&nbsp;</li><li>Renewal forecasting and pipeline reporting</li></ul>Required Qualifications: <ul><li>5+ years equivalent business experience, with preferable 2+ years in managing customer relationships</li><li>Strong written and verbal communication skills; strong German language skills are required.</li><li>Experience with a sales automation system, preferable&nbsp;Salesforce.com</li><li>Ability to influence and negotiate</li><li>High Energy and passion towards solving customer needs</li><li>Customer Focus: Proactive, responsive, and focused on discovering, anticipating, and meeting the customer’s needs by leveraging internal resources</li><li>Resilience: Persists in the face of obstacles or rejection. Does not give up when things do not go smoothly.</li><li>Ability to be set and achieve goals with minimal management support/coaching.</li><li>Committed to Rocket Software core values of Empathy, Trust, Humanity and Love</li></ul>Information Security:Information security is everyone’s responsibility.&nbsp; A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role.Diversity, Inclusion &amp; Equity:At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce.#LI-SD1#LI-Remote.This position is eligible for commissions in accordance with the terms of the company’s plan.What Rocket Software can offer you in Vilnius: <ul><li><h2>Health Insurance: Choose from 3 great options!</h2></li><li><h2>Generous Time Off: Enjoy 25 days of annual leave, plus Juneteenth as an extra day off for everyone.</h2></li><li><h2>Rocket enhanced parental leave benefit.</h2></li><li><h2>Easy Sick Days: Get 6 days of fully paid sick leave without needing a medical certificate.</h2></li><li><h2>Employee Assistance Program – Digital Courses &amp; Meditations, Certified Personal Coaching &amp; Personal Therapy sessions.</h2></li><li><h2>Workcation Policy: Enjoy the flexibility to work from a vacation spot, combining work and leisure.</h2></li><li><h2>Choose your own hybrid/remote work model.</h2></li><li><h2>Tuition Reimbursement and Certificate Reimbursement Program opportunities.</h2></li></ul>Annual salary range for this position is between €27,000.00 - €50,200.00 gross before taxes.Salary range applies only to candidates in LithuaniaSalary offer for the candidate is determined based on the predefined salary ranges for the position and depends on the level of competence and experience of the candidate.Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status.Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. &nbsp;If you need special assistance or an accommodation while seeking employment, please call: 781-577-4321 or send an email to people@rocketsoftware.com. &nbsp;We will make a determination on your request for reasonable accommodation on a case-by-case basis.If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

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