Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create and exceed goals every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity and free up people to focus on their most purposeful work. With unmatched flexibility, security and intelligence, Wrike is the only work management solution an organization will ever need in order to scale, optimize and move fast in a competitive world. More than 20,000 happy customers power their future and come together in Wrike, including Estée Lauder, Hootsuite, Nielsen, Ogilvy, Siemens, Tiffany & Co.We are guided by our three core values: Grow, Execute, and Collaborate. These values help us recruit the right talent to join our rapidly expanding team of 900 Wrikers around the globe.

Wrike

Technical Support Engineer

Senior Solutions & Professional Services Consultant

Digital Customer Success Manager - Shifts 6:00 PM – 2:00 AM (IST)

Manager, Professional Services

Mid-Senior Backend Engineer, Back Office Development

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As a Technical Support Engineer at Wrike, you will be the primary point of contact for users, resolving inquiries from product usage to complex technical issues. You will collaborate with Engineering and Product teams to address bugs, advocate for customer needs to influence the product roadmap, and contribute to knowledge sharing to ensure users fully leverage Wrike's collaborative work management platform.

Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.Our vision: A world where everyone is free to focus on their most purposeful work, together.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role:</h3>As a Technical Support Engineer at Wrike, you are the frontline champion for our users. You’ll serve as a critical bridge between our complex collaborative work management platform and the customers who rely on it to run their businesses. Your mission is to provide an effortless, high-touch support experience that ensures every user can unlock the full potential of Wrike without friction.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Impact:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Empower Customers: Resolve a diverse range of inquiries from product "how-tos" to complex technical troubleshooting across email, chat, and phone.</li><li class="leading-relaxed">Drive Technical Resolution: Collaborate directly with Engineering and Product teams to identify, document, and resolve software bugs and technical hurdles.</li><li class="leading-relaxed">Advocate for Excellence: Act as the voice of the customer internally, identifying trends in user pain points to help influence our product roadmap.</li><li class="leading-relaxed">Knowledge Sharing: Educate both customers and internal teammates, contributing to a culture of continuous learning and operational efficiency.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Your Qualifications:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Experience: 3+ years of hands-on technical or functional product support experience, specifically within the SaaS industry.</li><li class="leading-relaxed">Communication: Professional English proficiency (C1+ Business minimum) with the ability to explain complex concepts clearly and empathetically.</li><li class="leading-relaxed">Technical Literacy: Strong background in computing (Mac & PC), networking, web-browser troubleshooting, firewalls, and proxy servers.</li><li class="leading-relaxed">Problem Solving: Exceptional critical thinking skills with a proven ability to troubleshoot sophisticated problems in a fast-paced, changing environment.</li><li class="leading-relaxed">Availability: Must be able to work the following IST hours:</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Summer: 9:30 – 18:00</li><li class="leading-relaxed">Winter: 10:30 – 19:00</li></ul><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Education: A University Degree or equivalent broad theoretical knowledge.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Standout Qualities:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High Emotional Intelligence: The ability to build genuine rapport and maintain empathy even under high-pressure or "exciting" circumstances.</li><li class="leading-relaxed">Data-Driven Mindset: You excel in a metrics-oriented environment and use data to prioritize your workflow.</li><li class="leading-relaxed">Proactive Ownership: You don't just close tickets; you identify underlying issues and take the initiative to suggest internal process improvements.</li><li class="leading-relaxed">Meticulous Organization: A natural ability to keep track of various small and large tasks without letting anything slip through the cracks.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Team Dynamics:</h3>You will join Wrike Support, a distributed, multinational team of industry experts. We are a vital arm of the Client Success Organization, working hand-in-hand with Sales, Operations, and Engineering. Our culture is built on trust, lightning-fast response times, and a shared goal of maintaining our 9+/10 Customer Satisfaction rate. You’ll report to a Support Manager who values autonomy, constant learning, and collaborative problem-solving.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Our Work Style:</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">The Stack: We live in Zendesk for ticket management and use Wrike (of course!) to manage our internal projects and collaboration.</li><li class="leading-relaxed">Methodology: We operate in a high-velocity, customer-centric environment. We move fast, but we prioritize quality and "personalized" service over scripted responses.</li><li class="leading-relaxed">What Sets Us Apart: Unlike traditional "call center" support, Wrike Support Engineers are treated as product experts. You are encouraged to dive deep into the technical weeds and have a seat at the table with our Engineering teams to drive real change.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Why Join Wrike?</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">18 calendar days of paid vacation (12 days of National & Festival holidays (10 fixed, 2 flexible))</li><li class="leading-relaxed">Sick Leave Compensation (5 Paid Uncertified Sick Days)</li><li class="leading-relaxed">Menstrual Leave: Twelve (12) days per calendar year. Women employees are eligible for up to 1 day of menstrual leave per month.</li><li class="leading-relaxed">Parental Leave: 26 Weeks Maternity / 4 Week Paternity</li><li class="leading-relaxed">2 Volunteer Days</li><li class="leading-relaxed">Group Medical Insurance (Employees + Dependents)</li><li class="leading-relaxed">Term Life Insurance (Rs 50,00,000)</li><li class="leading-relaxed">Personal Accident Insurance (Rs 50,00,000)</li><li class="leading-relaxed">Monthly Broadband / Internet Reimbursement (INR 1500)</li><li class="leading-relaxed">Hybrid Working Model + Complimentary Lunch & Snacks</li></ul>Your recruitment buddy will be <a href="https://www.linkedin.com/in/nandini-singh-876526141/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Nandini Singh</a>, Senior Recruiter.#LI-NS2<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Who Is Wrike and Our Culture</h3>We’re a team of innovators and creators who solve the complex work problems of today and tomorrow.Hybrid work modeWrike promotes a hybrid model for team members near our office hubs in San Diego, Prague, Dublin, Nicosia, and Tallinn, with 2–3 in-office days per week to foster collaboration and teamwork. This work mode supports our culture of collaboration and solving problems fast to deliver business outcomes and win together.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Our persona</h4>💡 Smart: We love what we do, and we’re great at it because this is our domain. Our combined knowledge in this space is unmatched.💚 Dedicated: We get up every day focused on helping our customers win. We’re committed to helping our teammates win, too!🤗 Approachable: We're friendly, easy to get along with, considerate, and helpful.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Our culture and Values</h4>🤩 Customer-FocusedWe care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.🤝 CollaborativeWe work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.🎨 CreativeWe strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.💪 CommittedWe believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.Check out our <a href="https://www.linkedin.com/company/wrike/life/3fd588bf-73e8-47be-9b0a-1933d404ea88/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">LinkedIn Life Page</a>, <a href="https://www.wrike.com/wrike-company-culture/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Company culture page</a>, <a href="https://www.instagram.com/wriketeam" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Instagram</a>, <a href="https://www.wrike.com/wrike-engineering/" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Wrike Engineering Team</a>, <a href="https://medium.com/wriketechclub" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Medium</a>, <a href="https://www.meetup.com/WrikeTechClub/?cookie-check=wtgfN9ARYGPSGd3e" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Meetup.com</a>, <a href="https://www.youtube.com/c/wriketechclub" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Youtube</a> for a feel for what life is like at Wrike.<a href="https://www.glassdoor.com/pc-app/static/img/partnerCenter/badges/engCHECKUS273x90.png" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">![Check us out on Glassdoor.</a>](https://www.glassdoor.com/Overview/Working-at-Wrike-EI_IE420969.11,16.htm)Create a Job AlertInterested in building your career at Wrike? Get future opportunities sent straight to your email.<a href="https://my.greenhouse.io/users/signin?jobboard=wrike&source=jobalertpost" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Create alert</a>

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Arkadium

General Manager, Consumer Games

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As General Manager, Consumer Games at Arkadium, you will take full P&L accountability for the consumer games business, reporting directly to the CEO. This hands-on leadership role involves defining strategy across portfolio development, platform expansion, and growth, both organic and inorganic. You will lead a capable team, setting high standards for game development, distribution, monetization, and execution to shape the future of a beloved brand.

Our purpose is to have fun while creating fun

Data Scientist

Senior Data Engineer

Senior Full-Stack Engineer

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Description</h3>About ArkadiumAt Arkadium, our purpose is simple- to have fun while creating fun. For 25 years, we’ve been behind some of the world’s most-played games, from the classic Solitaire that came with Windows to hundreds of web and mobile games enjoyed by millions of players around the globe.As a proud Evergreen business, our values of Fierce Drive, Positive Energy, and Living Full Lives guide how we build products, lead teams, and grow sustainably. We are founder-led, privately held, and consistently recognized as a Best Place to Work, in other words, we’re not your typical games company.Interested in becoming an Arkadian? We’d love to hear from you!The OpportunityOwn Arkadium's consumer games business end-to-end as a true General Manager. You'll have full P&L accountability, report to the CEO, and lead the strategy across portfolio development, platform expansion, and growth—both organic and inorganic.This is a hands-on leadership role. You'll work alongside a capable team and set the bar for what excellence looks like across game development, distribution, monetization, and outstanding execution.What You'll Own<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">P&L & Commercial Strategy: Full ownership of consumer games revenue (ads, subscriptions, mtx, and distribution partnerships)</li><li class="leading-relaxed">Portfolio & Game Development: Define what we build, license, and retire-across first-party, second-party, and third-party titles</li><li class="leading-relaxed">Platform & Product: Drive the arkadium.com product roadmap, engagement features, retention mechanics, monetization, and UX</li><li class="leading-relaxed">New Platforms: Lead our expansion into new and emerging distribution channels (i.e. mobile apps, Instant Games, Reddit, etc.)</li><li class="leading-relaxed">Inorganic Growth: Shape our M&A strategy-studio partnerships, IP deals, catalog acquisitions</li><li class="leading-relaxed">Team Development: Lead director-level talent across Games, Platform, Creative, and Analytics</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Requirements</h3>What We’re Looking For<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">VP/GM/Head of Studio experience with direct P&L ownership in consumer games</li><li class="leading-relaxed">Proven track record shipping quality games that retain players and drive revenue (casual/mid-core preferred)</li><li class="leading-relaxed">Experience owning or overseeing a consumer-facing web platform or gaming website</li><li class="leading-relaxed">Deep expertise in ad-monetized models and player-first product decisions</li><li class="leading-relaxed">Experience leading multidisciplinary teams across design, product, creative, and analytics</li><li class="leading-relaxed">Strong conviction about what makes games worth playing</li></ul>Preferred<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Web casual game experience, especially with 35+ audiences</li><li class="leading-relaxed">Platform expansion experience (mobile, social platforms, new distribution)</li><li class="leading-relaxed">Comfort building for players who value craft and quality over trends</li></ul>Why This Role MattersYou'll shape the future of a beloved brand at an inflection point-where strategic discipline meets real growth opportunity. If you're energized by P&L ownership, platform-level thinking, and building teams that ship great games, let's talk.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Benefits</h3>Why You’ll Love Working at Arkadium<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Competitive compensation (base salary range: $200-300k based on experience and qualifications)</li><li class="leading-relaxed">Bonus & Equity</li><li class="leading-relaxed">Comprehensive health, dental, and vision coverage</li><li class="leading-relaxed">Personal development and conference budgets</li><li class="leading-relaxed">Time off from Christmas Eve through New Year’s Day</li><li class="leading-relaxed">Summer Fridays (early wrap-up from Memorial Day to Labor Day)</li><li class="leading-relaxed">A transparent, collaborative culture built on trust, ownership, and fun</li></ul>

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