Front Desk Ambassador

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xAI is seeking an engaging and professional security champion to support the ongoing growth of the organization’s security program. Reporting to the Security Ops Lead, the Front Desk Ambassador will help manage site access by greeting and welcoming visitors and ensuring only authorized personnel enter the site. Responsibilities include monitoring access control, visitor management, and fire alarm systems, facilitating the check-in and check-out process, and overseeing ID badge returns. This is a full-time, in-person role based in Palo Alto or San Francisco, California.

<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About xAI</h3><p class="my-4 text-gray-700 leading-relaxed">xAI’s mission is to create AI systems that can accurately understand the universe and aid humanity in its pursuit of knowledge. Our team is small, highly motivated, and focused on engineering excellence. This organization is for individuals who appreciate challenging themselves and thrive on curiosity. We operate with a flat organizational structure. All employees are expected to be hands-on and to contribute directly to the company’s mission. Leadership is given to those who show initiative and consistently deliver excellence. Work ethic and strong prioritization skills are important. All engineers are expected to have strong communication skills. They should be able to concisely and accurately share knowledge with their teammates.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About the Role</h3><p class="my-4 text-gray-700 leading-relaxed">xAI is seeking an engaging and professional security champion to support the ongoing growth of the organization’s security program.</p><p class="my-4 text-gray-700 leading-relaxed">Reporting to the Security Ops Lead, the Front Desk Ambassador will help manage site access by greeting and welcoming visitors and ensuring only authorized personnel enter the site. The ideal candidate is an experienced Security Officer, has a bias for action, is trustworthy, and consistently demonstrates excellence.</p><p class="my-4 text-gray-700 leading-relaxed">This is a full time in-person role based in Palo Alto or San Francisco, California and may require minimal travel.</p><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Welcome and greet Employees, Contractors, and Guests with a positive attitude.</li><li class="leading-relaxed">Ensure only authorized personnel enter the site.</li><li class="leading-relaxed">Act as a liaison between hosts and new hires/site visitors</li><li class="leading-relaxed">Monitor access control, visitor management, and fire alarm systems.</li><li class="leading-relaxed">Facilitate the check-in and check-out process with site visitors.</li><li class="leading-relaxed">Oversee the ID badge return process.</li><li class="leading-relaxed">Manage additional front desk duties as the position evolves.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Basic Qualifications</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">High school diploma or equivalency certificate.</li><li class="leading-relaxed">2+ years of experience as a Security Officer.</li><li class="leading-relaxed">Ability to work 12 hour shifts on the weekend.</li><li class="leading-relaxed">Familiarity with operating access control and visitor management systems.</li><li class="leading-relaxed">Ability to stay calm under pressure.</li><li class="leading-relaxed">Excellent verbal and written communication skills.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Preferred Skills and Experience</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience in a supervisory role.</li><li class="leading-relaxed">Previous law enforcement, emergency response, or military experience</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Ability to work for extended periods of time standing, when needed.</li><li class="leading-relaxed">Ability to work evenings and weekends as needed.</li><li class="leading-relaxed">Position is subject to pre-employment drug screen and random drug and alcohol testing.</li><li class="leading-relaxed">Personal integrity is crucial. This position is expected to maintain operational security and safeguard sensitive information.</li><li class="leading-relaxed">Physical Requirements: Light. Prolonged sitting, occasional walking, and infrequent bending or stooping. Carrying no more than 20 pounds at a time.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Compensation and Benefits</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Pay Range: $26.50 - $33.00</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>xAI is an equal opportunity employer.</em></p>

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Harvey

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As an Enterprise Customer Success Manager at Harvey, you will be responsible for ensuring value realization for customers, defining the future of legal work at top enterprises and law firms. You will act as a trusted expert, guiding customers in integrating AI into daily workflows, identifying use cases, and transforming legal practice. This role involves building lasting relationships, partnering with Account Executives for renewals and expansions, and championing Harvey's AI solutions.

Mid Market Customer Success Manager

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<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Why Harvey</h1><p class="my-4 text-gray-700 leading-relaxed">At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.</p><p class="my-4 text-gray-700 leading-relaxed">This is a rare chance to help build a generational company at a true inflection point. With 500+ customers in 50+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.</p><p class="my-4 text-gray-700 leading-relaxed">Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.</p><p class="my-4 text-gray-700 leading-relaxed">At Harvey, the future of professional services is being written today — and we’re just getting started.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Role Overview</h1><p class="my-4 text-gray-700 leading-relaxed">As an Enterprise Customer Success Manager at Harvey, you will own value realization for customers, helping to define the future of legal work at top enterprises and leading law firms. You’ll act as a trusted expert and guide customers through the process of integrating AI into the daily workflows of lawyers and other professionals. You will not only help customers to identify use cases for Harvey, but also help transform the practice of law. You’ll deeply integrate Harvey into your customers' business processes and workflows, build lasting relationships, and partner with Account Executives to renew and expand Harvey’s strategic partnerships.</p><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What You'll Do</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Onboarding: Integrate Harvey into customer workflows, guide administrators with data-backed best practices, ensure optimal use of our AI solutions.</li><li class="leading-relaxed">Training & Enablement: Champion the power of Harvey as you meet with end users and position Harvey as essential to strategic legal work.</li><li class="leading-relaxed">Relationships: Navigate complex organizations as the primary contact, foster champions, engage executive buyers, and build loyal Harvey advocates.</li><li class="leading-relaxed">Success Metrics: Align with customers on adoption rates, measurable value, and positive AI experiences to ensure customer value realization and ROI.</li><li class="leading-relaxed">Expansion and Renewal: Collaborate with Account Executives to maintain customer renewal readiness and leverage customer needs to drive expansions.</li><li class="leading-relaxed">Product Feedback: Represent customer needs internally and relay insights back to Product and Engineering, continuously improving the Harvey platform</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What You Have</h1><p class="my-4 text-gray-700 leading-relaxed">Ideal candidates for the Enterprise CSM role at Harvey can demonstrate comfort and experience with the following qualifications:</p><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3-4+ years in customer-owning roles at tech or SaaS platforms</li><li class="leading-relaxed">Adapting seamlessly in the face of high-speed change and growth</li><li class="leading-relaxed">Must be fluent in Spanish and English</li><li class="leading-relaxed">Strategic planning, revenue-based prioritization</li><li class="leading-relaxed">Managing customer-facing projects and timelines</li><li class="leading-relaxed">Running in-person meetings w/ executives</li><li class="leading-relaxed">Mapping an organization and influencing stakeholders</li><li class="leading-relaxed">Driving key customer metrics and outcomes</li><li class="leading-relaxed">Owning a revenue, expansion, and renewal target</li><li class="leading-relaxed">Demonstrating a strong point of view and proactive self-management</li><li class="leading-relaxed">Working cross-functionally with Product and Sales teams</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">Additional Information for Postings</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Location: Spain</li><li class="leading-relaxed">Work eligibility: Must have valid Spanish work rights; Harvey does not currently offer visa sponsorship for this role</li></ul><h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">What We Offer</h1><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Be part of building something special as a founding member of our Spanish team</li><li class="leading-relaxed">Opportunities to work on cross-functional go-to-market initiatives, with a focus on scaling sales strategy and driving revenue growth</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.</em></p><p class="my-4 text-gray-700 leading-relaxed">We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing <a href="http://harvey.ai/" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">interview-help@harvey.ai</a>.</p><p class="my-4 text-gray-700 leading-relaxed"><a href="https://jobs.ashbyhq.com/harvey/ca102a09-7fed-4afb-a5a1-ad31b876b8a9/application" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Apply for this Job</a></p><p class="my-4 text-gray-700 leading-relaxed">This site is protected by reCAPTCHA and the Google <a href="https://policies.google.com/privacy" target="<em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Privacy Policy</a> and <a href="https://policies.google.com/terms" target="</em>blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Terms of Service</a> apply.</p>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

Data Structures and Algorithms

Let's assess your Programming Patterns! ????- This assessment gives us an idea of your code architecture skills- Companies that evaluate this skillset in interviews: Dirtcube, PTW, Playshifu, etc.

Programming Patterns

Let's assess your OOPs skills! ????- This assessment gives us an idea of your fundamental OOPS concepts and Solid principles skills- Companies that evaluate this skillset in interviews: Hitwicket, GSN Games, Tomo Club, etc.

Object Oriented Programming

Let's assess your Unity Skills ????- This assessment gives us an idea of your Unity fundamentals- Companies you can apply for after taking this assessment: Godspeed games, Salvation Games, nCore Games, etc.