Zebra Technologies

Technical Customer Support, II

Onward Search

Partner Program Event Producer

Creative Infrastructure Specialist

Program Manager

Marketing Manager

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iOS Developer

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Marketing Coordinator - Events/Promotions

As the Partner Program Event Producer, you will take the lead in planning, managing, and executing private events for company partners.  You will be responsible for managing logistics for all stages of the event, including pre-event, on-site, and post-event activities, ensuring a smooth execution and exceptional partner experience. You will also create high-impact events that deliver strong ROI for partners, ensuring their engagement and satisfaction. This position requires strong project management skills, a keen eye for detail, and the ability to manage multiple tasks simultaneously. You will be a self-starter with excellent time management and problem-solving abilities, capable of prioritizing and meeting deadlines in a fast-paced environment. You will also be comfortable working across time zones, collaborating with global teams and managing virtual project calls.

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	Partner Program Event Producer – Hybrid (6-Month Contract) Onward Search is a specialized staffing and talent solutions company that helps professionals find top jobs with the nation’s leading brands. We’re currently seeking a Partner Program Event Producer to join the Partner Programs team for an exciting 6-month contract opportunity based in Houston, TX. This hybrid role will require candidates to be local to Houston or willing to travel to Houston for the event in March for a 10-day on-site commitment.
As the Partner Program Event Producer, you will take the lead in planning, managing, and executing private events for company partners. This position is perfect for an experienced event producer with a passion for delivering exceptional experiences and driving successful outcomes in a fast-paced, collaborative environment.
<h3>Responsibilities:</h3>
<ul>
<li>Serve as the primary liaison with event chairs and commercial leads, ensuring the timely development of compelling event agendas.
</li><li>Manage logistics for all stages of the event, including pre-event, on-site, and post-event activities, ensuring a smooth execution and exceptional partner experience.
</li><li>Create high-impact events that deliver strong ROI for partners, ensuring their engagement and satisfaction.
</li><li>Collaborate cross-functionally with programming, operations, and commercial teams to align on event goals and messaging.
</li><li>Communicate regularly with leadership to provide event status updates, proactively identifying potential risks and solutions.
</li><li>Stay informed on partner strategies and organizational changes to tailor event content and participation accordingly.
</li><li>Work closely with the partnership sales team to maximize the commercial impact of private partner programs.
</li><li>Develop a deep understanding of partner personas and key companies to ensure relevant and tailored event experiences.
</li><li>Ensure consistency in messaging, processes, and event delivery across all partner events.
</li></ul>
<h3>&nbsp;Qualifications:</h3>
<ul>
<li>Strong project management skills with a keen eye for detail and the ability to manage multiple tasks simultaneously.
</li><li>A self-starter with excellent time management and problem-solving abilities, capable of prioritizing and meeting deadlines in a fast-paced environment.
</li><li>Comfortable working across time zones, collaborating with global teams and managing virtual project calls.
</li><li>Experience leading project management calls with senior leaders and stakeholders to ensure alignment and success.
</li><li>Excellent written and verbal communication skills, with the ability to communicate clearly and effectively with internal and external stakeholders.
</li><li>Experience using event registration and project management systems to streamline event logistics and coordination.
</li><li>Must be local to Houston or willing to travel to Houston for the 10-day event in March.
</li></ul>
<h3>Perks &amp; Benefits:</h3>
<ul>
<li>Medical, Dental, and Vision Insurance
</li><li>Life Insurance
</li><li>401k Program
</li><li>Commuter Benefits
</li><li>eLearning and Education Reimbursement
</li><li>Ongoing Training &amp; Development
</li></ul>
If you’re an experienced event producer with a passion for delivering high-impact events and a proven track record of managing complex logistics, we encourage you to apply today. This is your chance to work on a prestigious event for a top global brand.
Apply now to join our team and help deliver world-class experiences. Application deadline: November 25, 2024.
Employer Details:
<ul>
<li>Onward Search is an equal opportunity employer, dedicated to a policy of non-discrimination in an employment with regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, veteran status or any other classification protected by federal, state and local laws and ordinances. Candidates must be at least 18 years old to be considered for employment. EOE/M/F/D/V/SO.</li>
<li>In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.</li>
<li>Onward Search is unable to support 1099 / Corp-to-Corp or Independent Contractor arrangements at this time. All freelancers will be paid as W2 employees.</li>
<li>Onward Search offers medical, dental, vision benefits, as well as a 401k program, for all eligible full time temporary assignments.</li>
<li>Onward Search is a drug-free workplace.</li>
<li>Onward Search is a nationwide staffing agency and talent solutions provider specializing in creative, marketing and technology. Our clients are continuously turning to us to fill their open positions. Therefore, there is no application deadline for this position, as we are seeking candidates for this type of role across all our clients on an ongoing basis.</li>
</ul>
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Zebra Technologies is looking for a Technical Customer Support, II to resolve customer issues via phone and email. Must-have skills include technical product knowledge, strong interpersonal skills, and troubleshooting abilities. Experience with web application software and configuration is required.

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 About the job
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 Remote Work: Hybrid Overview: At Zebra, we are a community of innovators who come together to create new ways of working to make everyday life better. United by curiosity and care, we develop dynamic solutions that anticipate our customer’s and partner’s needs and solve their challenges. Being a part of Zebra Nation means being seen, heard, valued, and respected. Drawing from our diverse perspectives, we collaborate to deliver on our purpose. Here you are a part of a team pushing boundaries to redefine the work of tomorrow for organizations, their employees, and those they serve. You have opportunities to learn and lead at a forward-thinking company, defining your path to a fulfilling career while channeling your skills toward causes that you care about – locally and globally. We’ve only begun reimaging the future – for our people, our customers, and the world. Let’s create tomorrow together. Resolves problems with customers via telephone, email using technical product knowledge and strong interpersonal skills. Troubleshoots problems with appropriate applications, products and vendors. Identifies and documents customer issues, and escalates complex issues. Understands multiple applications and platforms. Responsibilities: <ul><li>Serve as a proactive product expert to customers.</li><li> Manages multiple tickets related a spectrum of technical problems </li><li>Respond and resolve the customer submitted issues through case management systems or emails in a timely and professional manner.</li><li> Solves problems in a timely manner using full understanding of the product functions and features and customer environment </li><li>Configure the web application software based on customer needs.</li><li>Testing web-based applications to find the best suitable solution for the customer.</li><li>Document software application features</li><li>Set up a call with the customer to troubleshoot the issues and a weekly call to go through pending issues keeping the client apprised of status.</li><li>Learn the software product suite as quickly as possible to serve the customer better.</li><li>Provide workaround to the problems when the standard function has failed and ensure issues are resolved promptly. </li></ul>
Qualifications: <ul><li>Bachelor's degree required</li><li>2-5 or equivalent combination of education and experience, or 5+ years of equivalent work experience</li><li>Demonstrates the ability to articulate technical issues in simple to understand terms to both management and customers</li><li>Demonstrates leadership qualities</li><li>Demonstrates strong customer service and communication skills </li></ul>
To protect candidates from falling victim to online fraudulent activity involving fake job postings and employment offers, please be aware our recruiters will always connect with you via @zebra.com email accounts. Applications are only accepted through our applicant tracking system and only accept personal identifying information through that system. Our Talent Acquisition team will not ask for you to provide personal identifying information via e-mail or outside of the system. If you are a victim of identity theft contact your local police department.
 
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