Zenoti is a leading cloud-based, business software used by spas, salons and medi-spas. With our all-in-one solution, spa and salon managers are more easily able to manage all aspects of their business from managing their appointment book, billing through a POS, CRM, employee schedules and payroll, inventory, running marketing promotions, enabling online booking and online sales and more. Zenoti clients are also able to drive real business results, things like increasing the customer retention, customer spend and cutting down on cost.

Zenoti

VP, FP&A & Strategic Finance

Senior Customer Success Manager

Senior Product Specialist - Onboarding/Implementation

Senior Product Specialist (SaaS Implementation and Onboarding)

Senior Product Specialist - Implementation/Onboarding

Enterprise Customer Success Senior Manager (SaaS Customer Success)

Lead - Customer Success ( Brisbane, Australia)

Lead - Product Specialist (Implementation)

Zenoti is seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance, and Finance AI-enablement. This role is crucial for designing a best-in-class financial operating rhythm for a high-growth vertical SaaS + FinTech company. The VP will drive financial planning cycles, establish robust KPI governance, and set the business's operating rhythm, leveraging automation and AI. They will also partner with the CFO on Board and investor communications, capital raises, and M&A opportunities, requiring strong SaaS and fintech expertise and executive presence.

Senior Implementation Consultant

<h1 class="text-3xl md:text-4xl font-extrabold mt-6 mb-4 text-gray-900 tracking-tight">VP, FP&A & Strategic Finance</h1><p class="my-4 text-gray-700 leading-relaxed">Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes</p><p class="my-4 text-gray-700 leading-relaxed">Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY.</p><p class="my-4 text-gray-700 leading-relaxed">Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">ROLE OVERVIEW</h2><p class="my-4 text-gray-700 leading-relaxed">We are seeking a VP of FP&A & Strategic Finance to lead global financial planning, forecasting, KPI governance and Finance AI-enablement to support our next phase of growth. This is a unique opportunity to design a best-in-class financial operating rhythm for a high-growth company in the vertical SaaS + FinTech space.</p><p class="my-4 text-gray-700 leading-relaxed">The VP of FP&A & Strategic Finance will drive financial planning cycles with cross-functional leadership, establish robust KPI governance, and set the operating rhythm of the business, while leveraging automation and AI to scale impact in a lean organization. This role will also be a critical partner to the CFO in communicating with the Board and prospective investors, preparing for a capital raise and evaluating inorganic growth opportunities.</p><p class="my-4 text-gray-700 leading-relaxed">This leader must bring strong SaaS and fintech expertise, executive presence, and the ability to operate effectively with globally distributed teams.</p><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">KEY RESPONSIBILITIES</h2><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">KPI Governance & Rhythm of the Business</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Establish and maintain clear KPI governance, including metric definitions, ownership, data sources, and consistent reporting across teams.</li><li class="leading-relaxed">Design and operationalize the company’s “rhythm of the business,” aligning weekly, monthly, quarterly, and annual performance reviews with planning and decision-making.</li><li class="leading-relaxed">Drive disciplined performance management by linking KPIs to accountability, incentives, and operating plans.</li><li class="leading-relaxed">Drive rigorous variance analysis, cohort analysis, and unit economics across SaaS and fintech revenue streams.</li><li class="leading-relaxed">Improve predictability and transparency of revenue, margins, cash flow, and operating performance.</li><li class="leading-relaxed">Ensure strong data integrity and alignment across FP&A, Accounting, Revenue, and Business Systems.</li><li class="leading-relaxed">Ensure metrics, cadence, and reporting are scalable and suitable for Board, investor, and eventual public-company requirements.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Executive, Board & Business Partnership</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Serve as a trusted thought partner to the CFO, CEO, and executive leadership team, providing clear, decision-ready financial insights.</li><li class="leading-relaxed">Lead preparation of Board and investor reporting, delivering concise, high-quality financial narratives.</li><li class="leading-relaxed">Partner with GTM, Product, Operations, and FinTech teams to align financial plans with execution and improve forecast accuracy.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Strategic Planning, Capital Readiness & M&A</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Own company-wide financial planning processes, including annual operating plans, long-range planning, rolling forecasts, and scenario modeling.</li><li class="leading-relaxed">Partner with the CFO on capital raise preparation, investor materials, valuation support, and financial diligence.</li><li class="leading-relaxed">Support M&A activities, including target evaluation, financial modeling, integration planning, and post-transaction performance tracking.</li><li class="leading-relaxed">Ensure financial plans align with growth strategy, unit economics, and capital efficiency goals.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">AI-Enabled Scale & FP&A Leverage</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Proactively identify and deploy AI, automation, and advanced analytics tools to increase FP&A capacity, improve forecasting accuracy, and streamline reporting and analysis.</li><li class="leading-relaxed">Redesign FP&A workflows to maximize leverage and impact without significant near-term headcount growth.</li><li class="leading-relaxed">Build self-service reporting and insights that enable faster, data-driven decision-making across the organization.</li></ul><h2 class="text-2xl md:text-3xl font-bold mt-10 mb-4 border-b pb-2 text-gray-800">QUALIFICATIONS</h2><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">15+ years of progressive experience in FP&A, corporate finance, or related roles, including leadership experience in high-growth SaaS and/or FinTech environments.</li><li class="leading-relaxed">Proven experience supporting capital raises, M&A, and/or IPO readiness.</li><li class="leading-relaxed">Deep expertise in SaaS metrics, unit economics, forecasting, and financial modeling; payments or fintech experience strongly preferred.</li><li class="leading-relaxed">Demonstrated ability to establish KPI governance and run the operating cadence of a scaling organization.</li><li class="leading-relaxed">Hands-on experience leveraging automation and AI tools to scale FP&A impact in lean teams.</li><li class="leading-relaxed">Strong executive presence with the ability to communicate complex financial concepts clearly and concisely.</li><li class="leading-relaxed">Experience leading and influencing globally distributed teams.</li><li class="leading-relaxed">Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA, CPA, or CFA a plus.</li></ul><p class="my-4 text-gray-700 leading-relaxed"><em>Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.</em> <em>This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.</em></p>

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<p class="my-4 text-gray-700 leading-relaxed">Aledade is dedicated to transforming value-based care through innovative technology. 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If you would like more information about our screening and hiring process, please contact us.</p>

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VP, FP&A & Strategic Finance

Senior Customer Success Manager

Senior Product Specialist - Onboarding/Implementation

Senior Product Specialist - Onboarding/Implementation

Senior Product Specialist (SaaS Implementation and Onboarding)

Senior Product Specialist - Implementation/Onboarding

Enterprise Customer Success Senior Manager (SaaS Customer Success)

Lead - Customer Success ( Brisbane, Australia)

Lead - Product Specialist (Implementation)

Job Details