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Zscaler

Enterprise Technical Account Manager

Senior Product Support Engineer

Staff Technical Program Manager -Supply chain and Logistics (APAC)

Staff Technical Program Manager -Supply chain and Logistics (EMEA)

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Senior Staff Data Center Operations Engineer

Zscaler is seeking an experienced Enterprise Technical Account Manager for its Red Canary Customer Experience team. This remote role involves acting as a technical liaison for enterprise customers, ensuring they maximize the value of Red Canary's MDR solution. Responsibilities include aligning technical use cases with business value, documenting customer requests, and operationalizing Red Canary products within customer security operations. The ideal candidate will have 3+ years in account management and enterprise infrastructure, with familiarity in various security technologies.

Senior Site Reliability Engineer (Linux/Network troubleshooting/Scripting)

About ZscalerZscaler accelerates digital transformation so our customers can be more agile, efficient, resilient, and secure. Our cloud native Zero Trust Exchange platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.Here, impact in your role matters more than title and trust is built on results. We believe in transparency and value constructive, honest debate—we’re focused on getting to the best ideas, faster. We build high-performing teams that can make an impact quickly and with high quality. To do this, we are building a culture of execution centered on customer obsession, collaboration, ownership and accountability.We value high-impact, high-accountability with a sense of urgency where you’re enabled to do your best work and embrace your potential. If you’re driven by purpose, thrive on solving complex challenges and want to make a positive difference on a global scale, we invite you to bring your talents to Zscaler and help shape the future of cybersecurity.Red Canary, a Zscaler company, monitors an enterprise’s environment to detect and respond to cybersecurity threats so they can focus on their mission. Our Managed Detection and Response (MDR) solution is a unique blend of human expertise and security, which protects organizations from modern adversaries as their teams work remotely, move to the cloud, and they adopt new cybersecurity and IT technologies.We're looking for an experienced Enterprise Technical Account Manager to join our Customer Experience team. The Red Canary Enterprise Technical Account Manager understands enterprise customers’ technical requirements and works with security teams to implement and utilize Red Canary’s products to the fullest. Your success is measured by establishing Red Canary as a security ally to customer’s security operations teams, ensuring technical and product requirements are met, and operationalizing Red Canary’s products into the customer’s security operations processes. This is a US-based remote role. Reporting to the Manager Enterprise Technical Accounts, you'll be responsible for:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Acting as the technical liaison with Red Canary’s enterprise customers</li><li class="leading-relaxed">Working closely with Sales and Customer Success to align technical use cases with business value</li><li class="leading-relaxed">Documenting, tracking, and advocating for customer’s feature and support requests</li><li class="leading-relaxed">Maximizing the value of Red Canary combined with the customer’s workflow and security toolset</li><li class="leading-relaxed">Documenting best practices and troubleshooting guidance</li></ul>What We're Looking for (Minimum Qualifications)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">3+ years of experience in Account Management</li><li class="leading-relaxed">3+ years of enterprise experience designing and implementing infrastructure initiatives with a familiarity of security technologies</li><li class="leading-relaxed">Experience working across endpoint, cloud, and identity products include, including Crowdstrike Falcon, Microsoft Defender XDR, Palo Alto Cortex XDR, SentinelOne Singularity, Amazon Web Services, Microsoft Azure, Google Cloud Platform, Microsoft Entra ID, and Okta.</li></ul>What Will Make You Stand Out (Preferred Qualifications)<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Certified Ethical Hacker, CompTIA Security +, Certified Cloud Security Professional, Azure Administrator Associate</li><li class="leading-relaxed">Experience working inside of a SOC, navigating technical conversations with executive teams, strategic solutions implementation, SQL, Zscaler Internet Access, Zscaler Private Access</li><li class="leading-relaxed">Previous experience as Technical Account Manager, Technical Customer Success Manager, or similar position</li></ul>Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.Base Pay Range$119,000 - $145,000 USDAt Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:<ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Various health plans</li><li class="leading-relaxed">Time off plans for vacation and sick time</li><li class="leading-relaxed">Parental leave options</li><li class="leading-relaxed">Retirement options</li><li class="leading-relaxed">Education reimbursement</li><li class="leading-relaxed">In-office perks, and more!</li></ul>Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits <a href="https://www.zscaler.com/careers" target="_blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">here</a>.By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the <a href="https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12ScreenRdr.pdf" target="blank" rel="noopener noreferrer" class="text-blue-600 hover:text-blue-800 hover:underline transition-colors duration-200">Know Your Rights: Workplace Discrimination is Illegal</a> link._Pay TransparencyZscaler complies with all applicable federal, state, and local pay transparency rules.Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.

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Mobiloitte

Artificial Intelligence Solutions Architect

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The Artificial Intelligence Solutions Architect will design, architect, and guide the implementation of enterprise-grade AI solutions, with a strong focus on Retrieval-Augmented Generation (RAG) and hybrid RAG architectures. This role involves evolving AI and agentic AI platforms, defining MLOps standards, and supporting business domains with reusable AI architecture frameworks, ensuring scalable, secure, and production-ready AI systems.

At Mobiloitte, we lead digital transformation with AI-first applications across Blockchain, Mobile, Web, IoT, Gaming, and the Metaverse. Our industry-focused solutions leverage the power of AI, Blockchain, Data, and Cloud to drive success and innovation. By combining advanced AI with secure Blockchain and advanced mobile and web development, we empower industries to thrive in today’s fast-evolving digital landscape.

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<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Job Description</h3><h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Role Overview</h4>The Artificial Intelligence Solutions Architect will be responsible for designing, architecting, and guiding the implementation of enterprise-grade AI solutions with a strong focus on Retrieval-Augmented Generation (RAG) and hybrid RAG architectures. This role bridges business requirements and advanced AI engineering, ensuring scalable, secure, and production-ready AI systems. The position requires hands-on architectural depth combined with the ability to influence technical direction and mentor engineering teams.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Tools & Technologies Exposure</h4>Experience with modern LLM ecosystems and AI orchestration frameworks.Exposure to vector databases, embedding models, and retrieval pipelines.Working knowledge of cloud platforms and containerized deployments.Familiarity with CI/CD and infrastructure-as-code practices for ML systems.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">What You Will Work On</h4>Architecting and evolving enterprise-grade AI and agentic AI platforms.Designing and improving hybrid RAG pipelines for high-accuracy, low-latency applications.Defining MLOps standards and deployment patterns for scalable AI systems.Supporting multiple business domains with reusable AI architecture frameworks.Enabling engineering teams with clear architectural direction and best practices.<h4 class="text-lg md:text-xl font-semibold mt-6 mb-2 text-gray-800">Collaboration & Work Culture</h4>Work closely with product managers, data scientists, architects, and engineering leaders.Operate within a structured, process-driven engineering environment.Encourage ownership, accountability, and high-quality technical outcomes.Support continuous learning and architectural excellence across teams.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Key Responsibilities</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1.Architect end-to-end AI solutions with a focus on RAG and hybrid RAG implementations for enterprise use cases.</li><li class="leading-relaxed">2.Design scalable, secure, and cost-efficient AI system architectures aligned with business objectives.</li><li class="leading-relaxed">3.Define and govern AI solution blueprints, reference architectures, and best practices.</li><li class="leading-relaxed">4.Lead the integration of NLP, reinforcement learning, and machine learning pipelines into production systems.</li><li class="leading-relaxed">5.Establish MLOps frameworks for model lifecycle management, monitoring, versioning, and deployment.</li><li class="leading-relaxed">6.Collaborate with product, engineering, data, and DevOps teams to translate requirements into robust technical designs.</li><li class="leading-relaxed">7.Ensure AI solutions adhere to data privacy, security, and enterprise governance standards.</li><li class="leading-relaxed">8.Review solution quality through architectural reviews, technical validations, and implementation checkpoints.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Qualifications & Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">1.Proven hands-on experience as an AI / ML Solutions Architect or similar role in enterprise environments.</li><li class="leading-relaxed">2.Strong expertise in RAG and hybrid RAG architectures, including retrieval strategies and vector-based systems.</li><li class="leading-relaxed">3.Deep understanding of NLP techniques and large language model integration patterns.</li><li class="leading-relaxed">4.Experience designing and operating MLOps pipelines for training, deployment, monitoring, and retraining.</li><li class="leading-relaxed">5.Working knowledge of reinforcement learning concepts and applied use cases.</li><li class="leading-relaxed">6.Ability to design cloud-native, scalable, and resilient AI architectures for production workloads.</li><li class="leading-relaxed">7.Strong documentation, architectural communication, and stakeholder engagement skills.</li><li class="leading-relaxed">8.Experience with multi-tenant or SaaS-based AI platforms.</li><li class="leading-relaxed">9.Exposure to AI cost optimization, observability, and performance tuning.</li><li class="leading-relaxed">10.Familiarity with responsible AI, governance, and explainability frameworks.</li><li class="leading-relaxed">11.Experience working with globally distributed engineering teams.</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Experience Requirements</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">8+ years of experience in AI ML solution architecture and enterprise AI implementations</li></ul><h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">About Our Company</h3>Mobiloitte is a global technology consulting and engineering organization delivering enterprise-scale solutions across AI, data, cloud, mobility, and emerging technologies. With a strong focus on building production-ready, secure, and scalable systems, Mobiloitte partners with enterprises, governments, and fast-growing organizations worldwide to solve complex business and technology challenges. The company emphasizes engineering discipline, innovation with purpose, and long-term client and employee success.<h3 class="text-xl md:text-2xl font-bold mt-8 mb-3 text-gray-800">Additional Information</h3><ul class="list-disc list-inside my-5 pl-5 space-y-2 text-gray-700"><li class="leading-relaxed">Location: India, New Delhi (Work from Home option available)</li><li class="leading-relaxed">Exp.: 8+ years</li><li class="leading-relaxed">Competitive compensation; salary is not a constraint for the right candidate.</li><li class="leading-relaxed">Flexible work arrangements within a professional, outcome-driven environment.</li></ul>

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This assessment gives us an idea of your C++ skills- Companies that evaluate this skillset in interviews: Rockstar Games, Ubisoft, Mayhem Studios, etc.- 10 Multiple Choice questions- Average time to complete: 7 to 10 minutes

Let's assess your Data Structures! - This assessment gives us an idea of your problem solving skills using DSA- Companies that evaluate this skillset in interviews: MPL, LILA Games, GSN Games, etc.- 10 Multiple Choice questions

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