Start your #CognitiveSourcetoPay journey with us, as you are #MeantforMore

Zycus

Social Media Marketing Manager (CSR)

Sama

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Sama seeks a Launch Manager (Gen AI Specialist) to qualify, scope, win, and launch Generative AI projects for technology customers.  This role requires expertise in project and customer management within the GenAI or NLP field, a strong desire for innovation, and the ability to build and iterate processes.  Responsibilities include collaborating with Sales, Solutions, and Global Service Delivery teams; developing and managing project plans; managing partner vendors; collaborating with clients on quality management; building client relationships; monitoring project quality; analyzing project performance data; managing changes; and ensuring on-time project completion.  The ideal candidate will have strong communication skills, experience navigating subjective content, and the ability to work effectively with diverse stakeholders.

Purpose Built for Enterprise AI — Responsibly

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 About The Role Sama is seeking a talented and agile Launch Manager (Gen AI Specialist) to specialize in qualifying, scoping, winning, and launching Generative AI projects for its technology customers. This exciting and innovative role will stand on the front lines of Sama’s expanded service offerings in a dynamic market sector. The right candidate has experience in the GenAI or NLP field and possesses a blend of expert project management and customer management skills. You bring a strong desire to innovate and iterate their way to successful outcomes. The ideal candidate is one who can navigate subjectivity, and can develop and implement new methodologies and processes - one who can “build as they go”, solving new challenges on the fly but also helping to build scalable processes and methods. They can expertly navigate subjective content with customers and internal teams and then align on objective measurements to evaluate the quality of work completed. They are proactively “hands-on” to gain an expert understanding of the project content and use that knowledge to solve problems and influence customers’ and internal teams’ decisions. This highly cross-functional role sits between Sama’s delivery teams and its customers. It requires very strong written and verbal communication skills and an ability to interact with and demonstrate expertise to a wide variety of stakeholders across a range of cultures. This role is only open to Candidates in India. Responsibilities <ul><li>Collaborate with Sales, Solutions and Global Service Delivery teams on the solution development for new projects. </li><li>Complete tests and recommend creative solutions to enable the successful execution of new projects. </li><li>Develop and manage project plans, including project-specific training, staffing, quality management, and reporting strategies to ensure profitable and successful project execution. </li><li>Manage partner vendors’ including monitoring and ensuring high-quality output, tracking the progress of deliverables, and overall compliance with vendor contracts.</li><li>Collaborate with Clients to define and implement a Quality Management Strategy.</li><li>Build client relationships, and effectively navigate calibration discussions on highly subjective content. </li><li>Monitor project quality, identify gaps and implement solutions. Ensure that Sama delivers &gt;SLA quality in all work completed.</li><li>Proactively analyze project performance data, make critical decisions based on data, and escalate effectively. </li><li>Manage changes effectively, including identification and treatment of risks. </li><li>Manage on-time completion of all trial, pilot, and project-launch activities and deliverables. </li><li>Effectively engage Sama and Client stakeholders, building strong relationships and managing expectations.</li><li>Demonstrate subject matter expertise, provide a consultative approach, and ensure customers are successful. </li><li>Document and share learnings to guide Sama and Clients toward improved outcomes. </li><li>Effectively onboard internal project stakeholders, create necessary documentation and facilitate effective handovers. </li><li>Own, from development to implementation, initiatives and innovations designed to improve the Launch Team’s execution against departmental and organizational goals. </li></ul>
Minimum Qualifications <ul><li>Bachelor’s Degree in any field from a tier 1 college in India; in Computer Science or related technical degree</li><li>Experience in GenAI or NLP field</li><li>2+ years project management experience</li><li>Strong written and verbal communication skills (English speaker with C2 language proficiency)</li><li>Strong planning &amp; organizational skills - ability to navigate a matrix of time-sensitive projects with competing priorities</li><li>Experience navigating a global organization and a global customer base. </li><li>Prior experience working within a globally dispersed team</li><li>Prior experience working remotely and/or managing remote teams </li></ul>
Preferred Qualifications <ul><li>Experience in the BPO sector</li><li>Extensive working knowledge of Microsoft Excel</li><li>Extensive working knowledge of Google Workspace (Gmail, Calendar, Drive, Docs, Sheets, Slides, Forms)</li><li>Data Analytics tool knowledge </li><li>PMP and/or PRINCE 2 Certification</li><li>Conflict prevention and resolution skills</li><li>Prior experience working in a startup environment </li></ul>
About Sama Sama provides high-quality training data that powers AI technology for Fortune 2000 companies such as Google, Walmart, Ford, Microsoft, and Marriott. We’re experts in data curation and data annotation for 2D and 3D image, video, and sensor data for machine learning algorithms. Sama offers the highest quality SLAs in the industry, along with cutting-edge ML-assisted annotation tools, QA processes, and security and compliance standards. Founded in 2008 on the belief that “talent is equally distributed, but opportunity is not”, Sama is driven by the mission to expand opportunities for those who are underprivileged. As a certified B-corp, Sama has provided worker training programs to increase economic opportunity for more than 13,000 people from underserved communities. By connecting our customers with amazing talent in East Africa, we've impacted more than 59,000 workers and their dependents. Today, our vision is to provide data scientists, ML engineers, and data operations teams with an indispensable, integrated platform for AI data preparation, labeling, and collection. For more information, visit <a class="PdGLxrERyulpHzlaIupfJUaZcAECMstfpss " target="_blank" href="http://www.samasource.com/" data-test-app-aware-link="">www.sama.com</a>. More Information Can Be Found At <ul><li><a class="PdGLxrERyulpHzlaIupfJUaZcAECMstfpss " target="_blank" href="https://www.forbes.com/sites/meghanmccormick/2020/06/21/how-ethical-is-your-ai/?sh=d9cc7d8490e1" data-test-app-aware-link="">Featured in Forbes: How Ethical Is Your AI?</a></li><li><a class="PdGLxrERyulpHzlaIupfJUaZcAECMstfpss " target="_blank" href="https://www.sama.com/blog/inc-5000-list-third-year-in-a-row/?utm_content=218206733&amp;utm_medium=social&amp;utm_source=linkedin&amp;hss_channel=lcp-410136" data-test-app-aware-link="">Sama Honored on Inc. Magazine’s Annual List of America’s Fastest-Growing Private Companies — the Inc. 5000</a></li><li><a class="PdGLxrERyulpHzlaIupfJUaZcAECMstfpss " target="_blank" href="https://www.youtube.com/watch?v=oQZJ4ot4ONQ" data-test-app-aware-link="">Reversing Poverty - Ted Talk by our founder Leila Janah </a></li></ul>
Our Culture Sama is quite unique. We are a technology company with a social mission. People that thrive in a high-growth environment, love working on the bleeding edge of technology, and really care about having a positive impact on the world are a great fit for the Sama culture. Our core values are One Team, One Goal - Deliver. Period. - Trust &amp; Transparency - Customer First - Humanity. Our Benefits Sama is proud to offer competitive compensation corresponding to market data &amp; level of experience. Sama also offers benefits packages based on country of employment, including but not limited to medical, dental, vision, and life insurance, holiday and vacation policies, professional development stipends and a paid sabbatical program. Our Talent Acquisition team would be happy to discuss our benefits packages with you in more detail during the interview process. At Sama, we pride ourselves in being a diverse and equal opportunity employer.
 
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The Social Media Marketing Manager will develop and execute social media strategies for Dedhia Music Foundation (DMF), a Zycus CSR initiative promoting Hindustani Classical music to a younger audience.  Responsibilities include creating engaging content (Instagram, YouTube), building community engagement, managing campaigns, collaborating with the DMF team and musicians, analyzing performance metrics, and identifying growth opportunities. The role requires strong social media expertise, creativity, and a passion for Indian classical music.

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 About Us Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users. Zycus helps enterprises drive real savings, reduce risks, and boost compliance, and its seamless, intuitive, and easy-to-use user interface ensures high adoption and value across the organization. Start your #CognitiveProcurement journey with us, as you are #MeantforMore We Are An Equal Opportunity Employer Zycus is committed to providing equal opportunities in employment and creating an inclusive work environment. We do not discriminate against applicants on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected characteristic. All hiring decisions will be based solely on qualifications, skills, and experience relevant to the job requirements. Job Description We are looking for a passionate and creative Social Media Marketing Manager to join Dedhia Music Foundation (A CSR Initiative of Zycus Infotech) The ideal candidate will be responsible for managing and executing social media strategies, with a special focus on Instagram and YouTube, to promote classical music to a younger audience. The role will involve creating engaging content, increasing online presence, and driving campaigns that resonate with the youth, making classical music more accessible and appealing. About Dedhia Music Foundation (DMF): Dedhia Music Foundation is a non-profit organization based in Mumbai, dedicated to promoting and preserving the rich heritage of Hindustani Classical music. As a CSR initiative of Zycus Infotech, DMF strives to connect younger generations with classical music through innovative and modern platforms. Key Responsibilities Social Media Strategy: Develop and execute comprehensive social media strategies, particularly on Instagram and YouTube, to promote Hindustani Classical music to a youthful audience. Content Creation Create and curate engaging multimedia content (posts, stories, videos, reels, etc.) that highlights classical music performances, educational content, and upcoming events. Community Engagement Foster an interactive community of classical music enthusiasts by actively engaging with followers, responding to comments, and encouraging participation through polls, contests, and live sessions. Campaign Management Design and manage promotional campaigns that target the youth, using creative storytelling and influencers to increase the visibility of DMF’s initiatives. Collaboration Work closely with the DMF team and classical musicians to produce content that resonates with the younger generation while maintaining the authenticity of the music. Analytics And Reporting Track and analyze social media performance metrics to assess the effectiveness of campaigns and adapt strategies accordingly. Provide regular reports to the leadership team on growth, engagement, and ROI. Growth Hacking Identify trends and leverage emerging social media tools and techniques to maximize audience growth and engagement. Job Requirement Qualifications <ul><li>Bachelor's degree in marketing, Communications, or a related field</li><li>Proven experience in social media management, especially with Instagram and YouTube</li><li>Strong understanding of youth culture and social media trends</li><li>Creative flair and ability to create visually appealing and engaging content</li><li>Passion for music, especially Indian classical music, is a plus</li><li>Excellent communication and interpersonal skills</li><li>Analytical mindset with the ability to interpret data and derive actionable insights. </li></ul>
What We Offer <ul><li>A dynamic, creative, and supportive work environment.</li><li>The opportunity to work closely with renowned artists and be part of a movement to preserve and promote Hindustani Classical music.</li><li>Competitive salary and benefits.</li></ul>

 
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